Food wise Breakfast was very good however we came down at 9.15 and were not greeted by a soul. We were left to our own devises. We were the only ones at breakfast at this time although it was clear there had been. There was a very young male member of staff who did not appear to know what to do. He did not engage us at all nor make eye contact but ignored us. We thought this was strange and definitely some training is required as he was the only visible member of staff

Slightly warmer pool temperature. Milk in the rooms for making coffee as not everyone wants it black or espresso.

In general good American-style hotel, with decent size rooms and friendly, helpful staff. Decent size pool and variety of saunas.

Food and drinks are pricey! Not unexpected, but still. Over 6 Euros for a cappuccino is expensive. Very small fitness room with three pieces of equipment only. Could use a bit more ;-). There were lots of people in the pool area and saunas Saturday evening and floors were slippery wet. It would have helped if the floor had been wiped on and off as people were just in and out of the pool and wearing their dripping wet swimming costumes into the sauna.

A very comfortable modern hotel on a golf course on the edge of town with spa, pool and sunny terrace. The rooms are a good size and very comfortable with super comfy beds and everything you need to take advantage of the spa. The public areas are very chic and the bar with its extensive terrace overlooking the golf course is a real focal point. The spa has pool, sauna, steam room and jacuzzi as well as treatment rooms. Restaurant also has a terrace and views of the golf course and the breakfast was excellent. Staff are very friendly and helpful and make a stay as comfortable as possible. Overall superb value, I will return.

Nothing

We stayed here at the start of our journey south, after arriving in France at Eurotunnel - the hotel is easy to find and a short distance from the autoroute. The spa (swimming pool, jacuzzi, sauna, steam room) was superb and a treat to use after a very long day's journey from northern England. The room had everything we needed - very comfortable and well-equipped. We arrived on a Sunday when the restaurant was closed, but the bar's cold platters were an excellent substitute. Excellent buffet breakfast - everything you wanted readily available. The hotel was immaculately clean, and all the staff were very courteous and helpful. The hotel is in a very well-off suburb of Arras, adjacent to the golf course. We would definitely be happy to stay there again and recommend to others.

Nothing - everything was superb!

The Spa facility was fantastic. The staff were very helpful it was absolutely a bonus that the spa facility was open till late in the evening which we very much enjoyed using the spa facility. The only downside. I wish there was a water dispenser closer to the sauna area. To have a quick drink of water rather than going out to the Spa reception to request which the staff were absolutely helpful and fantastic, but I would’ve preferred not to leave that particular facility for that. The shower we had in the bedroom was fantastic. It was a great feature to my

The whole concept of the hotel was very elegant and comfortable. All the staff were very approachable and helpful with all enquiries. The only downside was we were a little hungry around 9:30 in the evening. It would’ve been so helpful if there was a soup option available on the menu as the weather was quite cold and we ended up eating salad which was nice but not suitable. We just had it due to hunger.

We had booked a city view room but upon arrival received an upgrade for free to the balcony golf course view. This was really appreciated and the room was super clean and comfortable. The breakfast was good! The golf course view was fabulous. Good air con and TV in the room. The bathroom (room 26) was perfect.

It would have been good if the spa had been open earlier in the morning so that we could have used it before setting off, eg. 8am in the morning would have been great.

From the moment we arrived we were made to feel welcome. All the staff we spoke to which included -reception, bar staff, restaurant staff and literally anyone who was employed at this hotel was absolutely brilliant. The restaurant was amazing and the food was delicious. Our room was immaculate and very comfortable. This hotel was booked as a stopover on our way back from Spain and exceeded all our expectations and we would have loved to stayed longer and experience all the area and hotel had to offer. We are now planning a return visit to Arras and specifically this hotel.

There wasn’t anything

We stayed here after a long drive through England and the euro tunnel. Exactly the kind of comfort we needed for a first two nights before going south. Lovely suite with private terrace where we sat with our wine and food. Easy access to outside from which was handy for walking our dog. Lots of space, storage, little fridge, huge bathroom. Worked for us with our teenager. Quiet and serene during the two days with very friendly staff. The breakfast was plentiful in bright dining room/sunny terrace. Making sure it’s our last stop on return journey. Can’t say enough.

nothing at all.

Everything : the staff , the room is gorgeous, Breakfast is wonderful. The terrace is superb. The bar as well. A great place.. I return again and again.

A very very little detail: the napkins in the restaurant are a sad brown color and are useless as the material is so unpleasant. A good old white napkin is an elegant choice

The location is lovely and the staff are very friendly and professional. The rooms are comfortable and clean.

We stayed here one year ago... the restaurant is closed on Sunday, which is fair enough, but last year we were offered sharing platters of fish or charcuterie. We opted for fish and we couldn't eat it all ! This time the offering was considerably less attractive. The fish was a small portion of smoked salmon enough for one person, so we ordered duck pate which was delivered in a small jar which was difficult to open and no plates so crumbs and bits were all over the table. Also the hot drink facility in the room was very mean . Sorry but these things make a difference when deciding where you stay .