The staff were super friendly and accommodating. They were more than happy to speak to me in English. Given that I was going through an emergency at the time it was a huge comfort. I booked a different room from what I got. Which was completely fine. The desk clerk tried to accommodate my booking but I after every thing I’d been through on my trip up to that point t having a room with no elevator access was not something I wanted to deal with. And they were able to accommodate that even if my room was smaller. It was still great.

The hotel is conveniently located in the center of town, close to the train station, the (touristy) old town, and the Place de la Republique. The trilingual staff was quite friendly, the room was beautiful and quiet.

The products in the bathroom were less varied than one usually expects - just hand soap and a single product serving as shampoo and shower gel. The room had two single beds which could be pushed together, rather than a two-person bed.

Very well situated for a walk into the centre of Strasbourg. Great staff. The lounge was beautifully interior-decorated and comfortable, especially after a long day walking around the local sites. It was a blessing to have aircon in our bedroom as it was so hot. Very good breakfast.

Parking could have been easier. We were staying for three nights and would have liked to have had a proper wardrobe and chest of drawers. We used the spare bed to lay out our clothes.

Very good location, literally 10 mins walking from the centre. The room was clean and the staff was very friendly and offered us lot's of tips for the stay.

The room wasn't very big but just enough for one night. The parking was offered for 14 euros a day but finding it and walking around to go back to the hotel (although not very far) was a bit of a hassle.

The hotel was very charming, exceptionally clean with very helpful staff. We speak English, Spanish and German only a few words in French. The staff went out of their way to recommend restaurants, make reservations and patiently give us directions. Location is great- a short walk to the cathedral, restaurants and shops.

Not really a reflection of the hotel, but while parking is available, it is annoying to find.

Room was fantastic. Breakfast was good. Location was excellent

Carpark is stupid. Need to drive down various dtreets to get to as its not attavmched to hotel. Directions for car park need improving. Recommendation to not use Google maps as there are no entry roads all around. picture of the carpark and fate needed as very easily missed.

Convenient hotel in street just outside the historic city centre, little more than five minutes' stroll from the opera house and ten minutes from the cathedral and art museums. Really nice breakfast with lots of choice of sweet and savoury foods, served in atmospheric breakfast room. Bed was very comfortable.

Room was a bit awkwardly located on the upper floor, beyond the reach of the lift. Bathroom was a bit small. When I arrived printer was out of order and I couldn't get an invoice after paying the bill. Nothing major wrong with it though.

Appears to have been recently renovated and very modern. Easy walk into town and helpful advice from front desk staff.

Suffers badly in comparison with (an admittedly higher priced) three star we just left in Paris.

We've booked the room for 3 people. It came with separated rooms with a good bathroom size. The staff were really helpful and had a correct mentality for someone who worked in hospitality. The location was just perfect, just outside the old town.

Perhaps, it was a little bit old, but I certainly think this is acceptable.

Perfect location! Very close to the cathedral and the city centre, about 10min walking. There's a private parking close to the hotel, which is very convenient (even though we did not use it because we found a spot on the street). Friendly staff. The room was clean and perfect for one-night stay (for us it had plenty of space).