I liked that this property was close to the Huge Christmas Market. I didn’t like that there were no cabs allowed for drop off but found out it was for safety measures during the market. Staff was very nice and accommodating. Freshly cooked pastry and breads provided in lobby was a bonus too. The room was a great size too.

The loud buzzing outside room 305. The plastic disposable mattress covers are crunchy sounding and ours was ripped at edge of headboard. The sensor lights in hallway at elevator leaves you in the dark sometimes. I think perhaps the sensor needs to be adjusted? The bottom of shower near the drain is uneven and not safe especially when rinsing soap or shampoo off. Perhaps it’s an American being too fussy but these are things my husband and I noticed and we travel a lot. 😊

This hotel is perfect to discover Strasbourg and the Christmas Markets. It's a 2mins walk to Place Kléber where the big Christmas Tree is located, a 5mins walt to Notre Dame Cathedral and in 15mins you reach all the major attractions. Well served by trams to reach the train station that is however 15mins walking distance from here. Breakfast is varied and tasty. Best scrambled eggs I had during this trip around the Christmas Market and the staff is really nice. The room is spacious but I would put some furniture in a different way to give more access to all the things. I loved the coffee station available 24/7 on the 1st floor. I recommend it and I'll gladly be back in the future.

I just suggest to put some instant coffee bags in the rooms or some grounded coffee to use in the coffee machine that is located on the kitchen counter top. Room was a bit dark (normal because we were on the 3rd floor of an historic place) but with some more clear lightbulbs lamps it could be easily fixed. Also, this maybe a useless comment for who is used to this, but we didn't love the fact to have the toilette separated from the bathroom, and in a different room.

I have been staying in this hotel a few times for my business trips and I am not planning to change it for my future stays as well. What I mostly like about this hotel is its location. It is perfectly situated in the city center, within walking distance to all the restaurants, shops and bars, as well as historic area. The tram station is just in front of the hotel, while the bus station is 5 min away by foot. The room was also quite nice and spacious. I very much like that there is an iron and ironing board provided in the room. They also provided me with a heater, since it was getting cold in the night. The breakfast was also nice, there is not a huge variety of food, but it is enough. Overall, I would recommend this hotel to anyone coming to Strasbourg, for a short or longer stay.

It located in the old town next to a Tram station, the room is extremely big with a sweet kitchen. Separated bathroom and toilet is very smart plus extra door between the stoop and the room itself reduced a lot of noise.

The door frame, mirror, hair dryer, trash can are quite old, the towel hanger in the shower was even almost falling out of the wall. And the cleaning lady didn’t clean our room at all (we stayed for 3 nights)

The location is great, you are close to trams and other transportation and right where the central area starts. And the views from above are amazing. The staff was very nice and helpful.

I had a room facing the street, which meant I could hear the trams passing by, and there is quite a few of them passing by. But with the windows closed the noise gets muffled, and I used ear-plugs for sleeping as well, so overall I could get my rest. If there is choice I would go for rooms not facing the street.

We had the studio room. The hotel has a lift and very easy to get around. You can purchase breakfast, but we bought items at a local market and cooked in the small kitchen. LOCATION!!! Perfect for those that walk and some the use public transportation. We walked from the train station to the hotel. Restaurants, small market and entertainment within a few blocks.

Too short of time - we were there four days - loved the city and area.

The location is very convenient, within easy walking distance and path to the riverside, to the shopping square, to the cathédrale and to Petite France. The small balcony is lovely and can overlook the lively street down there. However it was quite noisy whenever trains passes down there, and you could hear people running around upstairs in the middle of the night. The front desk staff and cleaning staff are very nice and helpful! But I will rate it a 3+star rather than a 4 stars, because of the absence of a proper front desk when checkin and out. The front desk just look like a temporary working desk set up outside the canteen area on 1/floor. And as some comments mentioned in previous review, the bed, though comfortable, there is a potential risk of a piece of hard metal protruding out from the edge of the bed on both sides! when you walk pass the corner of the bed, you will hurt painful by its metal corners, and when you get out of the bed, unless you deliberately try to keep you keg one step away from the bed edge, otherwise you will be hurt by that protruding metal which just lie halfway down the bed’s length! I have been hurt painful for a numerous times for a stay of a few days! It really need to pay attention by the hotel. Other than that, the room is lovely in design. The size and design of the working desk is very nice too!

As mentioned in the main comment above

Great location, three minutes walk from the main sights of Strasbourg. Right on the tram line (not that we needed to use it!) Comfortable bed, nice room facilities. Breakfast was nice, fresh ingredients. Coffee was a winner! The breakfast area was ... petite, with seating at a premium. No big deal, just wait a few minutes and its sorted! Staff were extremely helpful. Our suite was on the second floor, facing the main street (and tram line). Just make sure you close the window before sleep, as the trams start early (5:00am) and you will hear them!

Nothing - all good

the staff were exceptional. David and Lizzy could not have been more helpful. A great team. The location could not have been better. Breakfast was good. The bed was very comfortable and the kitchen really well equipped. The place was very clean and well maintained.

Nothing to dislike and it was very good value for money. We would have preferred a walk-in shower to a shower over the bath.

It was just as we expected, a perfectly located studio with all necessary equipment. Studio is decently sized, with nice bathroom. Bed was little bit smaller than we prefer but it was OK even for me -1,96m high. Room is nicely sound isolated and we didn’t have problem with traffic sound from the outside or with sounds from neighboring rooms. Hotel is equipped with elevator.

Little bit confusing twin reception system.