Ika is so helpful the whole time that we stayed and he has been supportive and helpful as well. Though the other staff around are not English speakers, Hotel Kopala provides a comfortable environment for the guests. breakfast is ok for me since I am not a breakfast person, but somehow, the variety of food on a daily basis is the same except that 2 dishes are served every other day. but having a nice view while you sip your coffee makes a difference.

at least they provide free coffee, or tea daily coz that's the first thing that you grab when you wake up.

the view from our room is spectacular! it is walking distance in every corner. we were hesitant at first when we arrived, but once we found our way, we felt relieved and walked around places. the staff, especially Ika, are helpful and always ready for a hand. the staff are accommodating.

there is no coffee or tea in the room

Very helpful and friendly staff. The location is ideal for tourists, being in the middle of everything you want to do and see. The hotel has great food, wifi, beautiful view, and is very clean. I would highly recommend this stay!

n/a

location , property view and ambiance

breakfast spread is limited and the staff during breakfast is quite arrogant .. rest everything was amazing

staff were perfect , so friendly and helpfull location was the best point

Amazing views, our room overlooked the square and we admired the old fortress during breakfast. Breakfast was good, staff was friendly and solved our problems quickly, room was clean and spacious. Nice shower and bathroom facilities. The location is great, in the middle of the city life, 5-min walk from all the trendy bars.

The bed - it was 2 one-person’s beds with a large gap in the middle, not handy for couples ;) Also, the partying noise from the outside was until 5-6 in the morning, I had to use ear plugs to be able to sleep.

First of all: the location and the view from the room (balcony) is awesome! Magnificent Church of Metekhi etc... But! Only from the suits! (1 floor) Second: help from staff with the luggage ( unfortunately not everywhere in Georgia)

There were no bathrobes (but stated) and the towelheating rail in the bathroom didn't work. Breakfast was OK (local standart's though), filtre coffee (at least not only instant). The attitude of staff is not really welcoming, just doing their job more or less...

the staff and the view

Amazing breakfast. Absolutely worth it. Good location, the staff was so great! Every single employee there is so nice and helpful beyond expectation. Great view, gorgeous balcony. BEST COFFEE EVER. Also compliments to the chef who makes the cold salads, delicious every morning. Hotel looked even better than the pictures, which is rare.

AC could be stronger and maybe swap the rugs for less slipping, but that's nitpicking and really the property was great and I'm going to stay there again next time, easily.

This is a very good hotel where I used to bring my guests always, since the unfamous c-years there were - of course - less guests, and now I finally stayed at your place myself for the first time, and it really is a great place, I saw it myself, thank for everything, reception, parking place, breakfast all were great.

I cannot think of anything that was wrong, missing, or so, thus: only good-better-best.