Accessibility. The space. The room.

The reliance on vending machines, which appear to have taken money but not provided the items. Also, when we asked about parking, we were not offered a space, only told we had to pay outside. When we realised it was a maximum of an hour, after paying, we asked about parking at the hostel, as it had been mentioned on Booking, & he told us we could park there, & so we arranged it. It would have been nice to have been told in the first instance, as I received a fine for parking at the back, & cannot pay it on an English bank transaction. If we'd been told we could park at the hostel in the first place, we wouldn't have received the finem

The hostel is in a very convenient location which means you can walk to many areas in Aachen. The train station is nearby and the trains can be heard from the rooms, which we enjoyed! The bunk beds were fine with an individual reading light and USB charging socket.

The room became very hot during the day and the windows don't open very wide to allow it to cool down. You need to pay extra for a towel. There was a long queue when we arrived at 3pm, but there was only one person at reception. We asked for a parking space before we arrived, but there wasn't one available when we turned up.

The location is excellent, right next to the rail station. My room was spotlessly clean with a comfortable bed and immaculate bathroom. It was no frills, but a very high standard of no frills! The public areas of the hotel, although somewhat institutional and spartan, are perfectly functional. Breakfast was of good quality - a typical German breakfast. Boiling water for tea ticked an important box. There was nothing to complain about - though I was looking for things. It's a basic yet clean and comfortable hotel/hostel that does what it claims to do. I would stay again.

It's perfect. I mean with the price. The place is also near train station. I can just walk to the train station and start going places in less then an hour. Cologne, Düsseldorf, Duisburg even Maastrict. I got food just in front of the train station. Döner (It's not the only place to get food, but I have no choice with my poor-ass and want to spare money for other things that I want to buy) The receptionist was also so nice.

Well Idk. There is this plus and minus about being near the central station. I could hear the train and also the announcements real good. It was like I was there. In the station. I still could sleep just fine tho. Not a big deal.

The location is close to the central station so it was convenience. I booked one of the 4 bunk bed room, but forget to book the female one but the kind staff gave me the one with the female :) *which I think they always do so and it's so helpful! I imagine if you're going with your fam or with group of people it would be even better:) I have no complain about the room, first thing first everything was clean and I think it's worth the price. The bed was super comfy, new bedsheets and blanket. There is read lamp for each bed and socket near bed. Our room also have little chairs and table, which is nice because it ease me to work a little before bed and continue exploring the city the next morning. All in all I love it! Thank you a&o! Last, I just want to make a little note about the size of the bed. As an asian woman, I think it's perfect.

The hostel was so close to the train station and as we were carrying backpacks, this was important. The room was a great size for our family and we found it to be particularly clean. We LOVED that the toilet was separate to the shower area and that even tissues were supplied. Room temperature was very pleasant. Breakfast was terrific value as well. Overall, it was excellent value for money for travellers.

No complaints!

Excellent location for travelers who go by train. Very generous lobby area with various seating arrangements. Spacious enough to warrant privacy and comfort. A bar with option of beverages, coffee and snacks in the lobby. Very friendly and helpful staff. Thank you.

The drawback of the location: you might at times hear some noisy trains. It was "full house" this time in middle of June. I had visited a while back in April 2023. It was less busy then, and it appeared the room at that time was much cleaner then (corners and under beds). Also: areas outside of the building looked truly neglected / not maintained with debris and garbage lying around / almost piled up. That truly made me feel (very) uncomfortable. I hope management will have this cleaned up and maintained regularly.

Amazing cuisine! It's been a long time since we've had such a wonderful, tasty, filling and varied breakfast. I was blown away by the abundance of gadgets, from jam dispensers to a machine for making small, tasty pancakes. A wide selection of juices and drinks via touch screen. Yogurts, sauces, fresh salads, sliced ​​cheese and sausages, everything fresh and tasty!

The central location was perfect - you can reach any place on foot or by bus. The room was modest but it is all we needed as we were all the time outside. It was neat and clean. The check in / out was easy and quick.

There was a bit of noise from the central railway station but it is clear due to the location of the hotel. However, it didn't disturb.

Location is great. Nice lobby area with the bar and other fun stuff. Price quality ratio is great.

Mattrases aren't the best, but it is still ok. Apart from that I cant really mention anything.