Hotel is in the center just behind the Rathaus and close to the Infocentrum where the city tours start. The hotel is nice, and the breakfast quite good. It is necessary to book the garage. The staff was very nice and helpful. Also good restaurants are close.

The room was small but enough for a short stay.

The hotel is in the best location. Everything in Augsburg is an easy walk away. Whilst the entry to the parking area is “interesting” to have secure parking under the hotel is a bonus. The room was small but very good. Alex at reception was so helpful, friendly and efficient.

Nothing really!

Good central location. The hotel have an underground garage which is handy. We paid €13 a night there. Very good breakfast. We were worried that the church bells would ring all night, but luckily they are switched off at night!

Nothing. Good value overall.

Location is exceptional, couldn`t be better. Room was clean and you could park in the underground garage and have an elevator to your room. Staff very friendly, breakfast good. Receptionist was so kind that let us have our car in the garage after check-out to have a walk around the old town. Very grateful!

The only weak point is the access into their underground garage as it is very narrow and therefore hard for SUV to enter. But we managed it, anyway.

The staff were very helpful. Our luggage was lost at the airport and they helped trying to track down information. The hotel is right next to the old town so perfectly positioned for Christmas Markets and visiting

There was construction on the streets surrounding the hotel so the taxi driver could not get very close

I liked everything about this hotel. The location is superb. Only about 30 meters away from the main square and all the interesting places to visit. Yet it is a very quiet hotel. Many eateries and bars close by. The staff of the hotel spoke very good English and were very helpful. The price of the hotel is very reasonable and for some extra charge we had our parking space reserved in the hotel garage. Buffet breakfast was quite abundant and included in the price.

We hated just one thing. We hated leaving after 2 nights.

Excellent location in the old town - an easy stroll to almost anywhere. Lovely bright and comfortable breakfast room with good buffet selection. Room was well appointed and beds were comfortable.

Had a really enjoyable stay. Only (minor) negatives were that the bathroom was a bit on the small side, and no tea / coffee making facilities in the room.

Sonia on reception was lovely. Very helpful and friendly. Loved the location. Central Augsburg was right outside our front door. Would stay there again.

The building is old and some things didn't work too well. We mwnetioed them on checking out so they could be fixed. Nothing major.

The location for this hotel is fantastic, couldn't be nearer the main square. Parking is extra and you need to book but it's very convenient with a lift directly from the hotel to the car park.

Great service, excellent breakfast selections, location... location... location... was superb. Hotel am Rathaus rooms, at least ours was "Klein, but (extremely) Fine". Would book another stay again.

Nothing to list, which is great