Staff were attentive and the gentleman at receptiom escorted us to our room. There was a notice on a card to say the hotel was new and 'getting there' and invited us to come downstairs and have a coffee / tea and a glass of prececco on the house. We loved the bath as we only have a shower at home. Their breakfast was only €10pp but we are not really full breakfast people so we gave it a miss. We did have a very good coffee & tea before we left. This was free to all hotel guests. The manager was so friendly and thoughtful, he fetched two delicious croissants from the buffet and offered it to us. The bathroom had complementary earbuds, cottonwool and even earplugs! The bedroom had a library of books to read. There was a fqn, hairdryer and a little bar fridge in our hotel room. The above is rare and we had exceptional service compared to all the hotels we have stayed in around Germany. We shall be back if we ever visit Bonn again 😊 Danke!

Cleaning staff to pay a little more attention on bathroom wall & under tv / cabinet.

Lovely staff, who speaks English, and answers requests effectively. Hotel near the city center: very practical! Fairly nice breakfast: choice, quality and quantity, open from 6h30 to 10h. Clean room. Included: tissues, towels, toilet paper, shower gel. Bedroom trashcan emptied everyday. Comfortable bed. Beautiful view from my room and from the breakfast room. Nice decoration and music in the lobby. Checking out took less than 5 minutes. Fairly quiet bedroom when the window is closed. Free wifi. Key to enter the hotel after 23h.

Unlocking the bedroom door is difficult (it requires a strange hand gesture with the badge). The free wifi had a few bugs requiring me to disconnect then reconnect my device. A few websites seem never accessible (censorship maybe?). Empty shower gel bottle in the shower cabin (but another bottle in the bathroom was full). The breakfast tables could be cleaner maybe. The trolley in the hotel street is a bit noisy sometimes (closing the window makes it much quieter). The TV had no signal (I don't care though).

Perfect, quiet, clean and friendly environment. in the center of town. Shopping centers, restaurants, metro stations are very close. The people who work are amazing. They help you in everything. They see you as a friend. The staff working in the hotel is like one big family, if you stay in this hotel, you also become a part of a big family.

The personnel was extremely helpful and kind. The location is super convenient: a 6-minute walk from the Hauptbahnhof and a 5-minute walk from Aldstadt. The common areas and the room were very comfortable: they had a piano which they even let me play. They had complementary snacks, tea, and coffee (I believe this was the case because they are starting or changing administration recently? not sure).

clean, comfortable room. well-organised hotel , reasonable location. Helpful desk attendant on arrival, also next day.

difficult to park close to the hotel, as Located in the busy city of Bonn. The hotel recommended a car park close to the hotel, a street or two away, which was actually fine.

The location was great, the room was clean and comfortable, the staff were very friendly and helpful…and the Nespresso machine at reception was great! These guys are just starting up again with Domicil and so far are doing a great job!

A very small thing, but there were no electricity sockets next to the bed.

I really enjoyed the nice architecture, the design and the atmosphere of the hotel. The stuff was polite and communicative. The restaurant with Eritrean food is right next to the place, situated very near to the center and the central railway station. Definitely I will back if I travel around.

Hey, it is a nice place

The staff were very friendly and helpful. I broke the lampshade and they quickly helped to clean up the mess. They are very hospitable that they offered coffee and drinks while I waited for the room to be cleaned up. Finally but not last, the breakfast is delicious and has oat milk to help lactose intolerant person like me.

Great location and courtyard area was nice with style of hotel. Wonderful breakfast and nice snacks snd beverages available was great. Staff were very helpful snd friendly.

Carpet is filthy and needs to be changed. Elevator door can injure you when shutting if not out of way.

Hotel is located very close to central station and city center. Facilities are somehow obsolete, however renovation was in process all over the hotel. Free coffee/tea and candy bar available in the lobby. Rooms are quiet, beds comfortable.

Rooms can be cleaner.