Breakfast was lavish in German manner. More than anyone can eat with great variety. Baseler is an old hotel redone in good taste, excellent small meeting facilities. Rooms are on the small size. AC is rarely needed in Hamburg, but there are summer days, sometimes prolonged, where the lack of AC is a problem. Bathrooms all modernized but old deep tubs remain which makes for a less than satisfying shower experience (high step-over) and a half glass enclosure that is not great. Location is excellent, eating choices within walking distance, also shopping and boat cruises.

See above

Very nice Aura, all with architecture and design. Staff is very helpful and location is fantastic. Rooms are clean. Also Breakfast is very good quality and also rich

No aircon or ventilation in the room, and windows do not open fully so it becomes a bit dry in the nights. The double bed is actually two single beds put together, so there is a big gap in the middle and so I had to sleep on the side of the bed. The reading lamps on the sides of the bed were not attached really on the sides but kind of on the top pf the bed. (I assume room was designed for single bed and converted to double). Laying on the side of the bed due to previous point above, I kept hitting my head to the lamp in the night.

The hotel is amazing with a great profit for the price. We got a room with a comfortable bath tube and a balcont with a street view. The building was clean and located in a prime location. We could even take the touristic red bus from the station outside the hotel. We really enjoyed the free public trasport use the hotel offered to us. The staff were really nice and helpful.

The bed facilities could be better. I was feeling the pillows were a bit too squashy and too soft. Besides I found that their covers were re-sewed after probably previous ripping.

Great location, clean, comfortable and efficient. More character than more international hotel chain offerings . WE didn't dine in the hotel as we were meeting friends, but there are plenty of options for breakfast, luch or dinner in the area

It was hot in Hamburg for the week we were there. Our room wasn’t air conditioned and got quite warm overnight. Opening the windows solved this but unfortunately the noisy early morning deliveries between 6 and 7am in the street below our window woke us early every morning.

I liked the hotel it was very cozy and comfortable. It is in the city center, very close to jungfernstieg which is the best place in hamburg. The first they they give us a room which is cozy and nice but a little clostrophobic because there was another building very close to the windows but we told them if it is possible to change it to another room with a view , they did it the next day and were very helpfull. The receptionist were very nice and helpfull all the time. They give a free public transportation card which is free to use in subway and buses. The people that stayed in the hotel doesnt have to buy hamburg card or public transportation tickets because it is freely given by hotel which is very nice

There werent a thing that we didnt like. Thank you

The location of the hotel is convenient, near shops, restaurants and U ban station from the airport.Staff were welcoming and helpful. We had a small double room which was more than big enough, clean, comfortable with a small fridge. I would definitely use this hotel when we visit Hamburg again.

Breakfast was rather expensive so we ate at one of the nearby cafes.

We would recommend the Hotel Baseler Hof for a number of reasons - its central but quiet location close to all of Hamburg's central features and the city's very comprehensive transport system. The hotel itself which is well appointed with a friendly and helpful staff - especially Reception. A particular bonus was the attractive and comfortable Foyer lounge with its open fire.

Although the hotel's restaurant was pleasant with a good menu, it is on the pricey side, especially the optional breakfast. We thought it a bit strange that the lower priced Bistro was not open all week and that it closed at 2.30pm on the days that it was open.

- the hotel is in a great location, it is easy to reach places of interest on foot - comfortable bed - the hotel is a bid outdated, but tidy and clean - a very nice bonus was free public transport tickets

- breakfast is poor, especially for this price - the sound insulation is not very good.. unfortunately, even in the rooms facing the inner-yard, the music of the surrounding restaurants and people's voices could still be heard. However, they subsided around midnight.

Reception staff were super friendly. They gave us public transit tickets for free to get around the city. Everything was made really easy! Location was perfect. Room was really big. Lots to do and lots of places to eat around the hotel

Tried to get a drink at the bar and the bartender wouldn’t serve us. We ended up just leaving after a long wait where we seemed to be consciously ignored. But this was a small issue and didn’t really taint the stay for us.

Our stay was thoroughly pleasant. The hospitality at Hotel Baseler Hof was great! Staff was professional on all fronts: from answering questions before our arrival, to an earlier check in during a holiday party and handling our late night delivery orders with ease. Throughout our visit we received consistently good housekeeping. Aesthetically it's cozy and full of pockets to learn interesting the hotel's building history and the generational stories which make this place so great. Highly suggest to visit if you enjoy a low key experience with a fabulous sauna!

No complaints here :D