The host was extremely friendly and gave us a very thorough explanation of everything we needed to know. The hotel was easy to find and fit our purpose perfectly - a one night stay for a couple of friends for the Euros in Gelsenkirchen. It was easily reachable by public transport.

Some faulty fixtures and fittings like the shower head, which would not stay upright, and the shower gel dispenser, which kept getting jammed. The bathroom was incredibly small but that can’t be helped!

Very good staff available to any request for clarification and explanations regarding places to dine. places also present on the tablet in the room. The structure has made umbrellas available to go out as, when we arrived, it was pouring rain. big breakfast in small room, but with everything. With breakfast they also provide a bag to take away as a packed lunch or snack. A wonderful initiative especially appreciated by those who travel and have little time to stop. .

Non-air-conditioned room with small bathroom and television without international channels, but these small flaws are amply compensated by the kindness, services and location of the structure. Highly recommended hotel

Good location for the Messe Essen exhibition centre. we walked it in 15 minutes but it is a short walk from a metro station and then two stops. Took us about an hour to get to and from Dusseldorf airport by train. A selection of restaurants and bars also nearby. Staff could not have been more helpful. Good breakfast as well and they allowed us to leave our bags there for most of the day after we checked out. Hotel gave us a city-wise travel pass which covered all buses, trams and trains, even as far as the airport on our way back..

The lighting in the room was a bit stark - bright overhead light or small bedside reading lamps were the only options. And not to be ungrateful but it would have been even better if we could have been sent the travel pass before we arrived, then we would not have had to buy train tickets from the airport!

This property was perfectly situated in an area of town that allowed us to be close to both shops and delicious food. The room was very nice and had large windows to let in natural light. We absolutely LOVED the breakfast and would highly recommend it to anyone going it was a delicious selection and started our day off perfectly. The staff was very friendly and we would definitely stay again.

The only hard thing was that we did rent a car and parking was slightly hard to find at first. I would recommend going to the large parking lot about a block away from the hotel and once we found that we had no issues with parking going forward!

The room was well equipped and well cleaned and supported. The hotel is beautifully placed for travel to all the main sights especially by tram from the doorstep. Local restaurants also excellent.

4th floor room without a lift worked for me but check if this is a problem for you. Local parking OK once you know how to find a parking place

Breakfast was amazing. Can't remember the last time I saw a breakfast buffet this broad in Europe. They also provided a transport ticket for the duration of my stay, free of cost. And lunch packages. Check-in is 24/7, automated. Subway (U11) and two trams (107, 108) are a minute or two far at most.

Lights in my room were very dim.

Don’t let the outside view of the building fool you. This hotel is a gem! The staff is absolutely lovely, welcoming, and accommodating. The room so very clean, daily housekeeping superb, and the breakfast is lavish. I wish the bathroom was bigger but not a big deal.

Small bathroom and bathroom smell.

I have really appreciated the kindness and availability of the staff. It is an old structure, with a charm and it is spotlessly clean. The breakfast was very nice and the breakfast room was comfortable. In the room, there was a kettle with tea and coffee and it was really appreciated.

Nothing in particular, maybe I can signalise that the bed sheets were a bit old, although very clean. Maybe I would have appreciated a different soap option, but it wasn't that relevant.

The staff was incredibly friendly. The receptionist was very thoughtful with us. We got there 8 am, because I thought the check in was earlier than most hotels (on booking there’s actually no time, it says it’s 00;00). I then found out it was 3 pm, but the receptionist helped us and gave us a room (different than what we’ve booked, but we were just thankful). Additionally, we were with our dog and they welcomed her with a snack and a ball to play. Super cute!

The shower pump wasn’t working and the room got flooded, as the shower was actually inside the room (room 36). There was a bathroom in the hall, so we could use it. Since we stayed for only one night, it didn’t bothered us.

the location was good. unfortunately they had construction on the same street at some mornings but there's nothing the hotel could have fone.

tv could have been a new one as it would allow foreigners to enjoy entertainment on rainy days. To keep in mind - if you a larger sized person the shower entrance might end up being too small for you.