It was a pleasure to return to La Inmaculada after our trip to Tikal. This time we stayed at a suite, actually Suite # 14, which was great with one exception: Hot water would take about 10 to 12 minutes to reach the washbasin and shower... Front desk service was great. Actually, Don Leonel, the doorman, deserves a special mention! He is a a true gentleman, extremely helpful and respectful. Thank you, don Leonel!

Cold shower, as noted above. Also the extremely weak, lukewarm and almost tasteless breakfast coffee. However, this appears to be a generalized issue in Guatemala, according to my experience in Tikal. Actually, when I mentioned that I was so disappointed with Guatemalan coffee to a taxi driver, he said "Guatemala exports excellent coffee but we do not have a coffee culture!" La Inmaculada would certainly be an even better hotel if its restaurant could offer some good, decent, breakfast coffee to its clients!

One of my favourite stays in Guatemala. The 'tents' (more like mini lodges) are dotted along the hillside, so you have the privacy of an Airbnb but with lovely staff who are always willing to help you out (food, transport, even helping me when my laptop charger broke). Watching the sunrise from bed every morning was magical, and despite it being Guatemalan winter I was never too cold - the blankets/bedding provided keep you warm. Yes, you have to climb a few steps to be afforded these amazing views and seclusion, but everyone should be more than capable of doing this. An easy 10 minute walk down the road into town, or a cheap tuktuk ride on an evening when its dark - this was never an issue. The showers were super fresh and had a great supply of hot water, which is hard to come by in many places.

Nothing! I would love to stay again in future.

Front desk and doorman service were excellent! Breakfast options were good but coffee was terrible.

Breakfast coffee was extremely weak and always lukewarm. It would quickly get cold. It was simply undrinkable! Thus, one morning I asked for a cappuccino, which was brought to me in a huge mug. It was also lukewarm, weak and with virtually no foam. I managed to drink about half of it. Since cappuccino was not part of the regular breakfast, I was charged extra for it. I should have returned it.

The hotel is very nice made by floors dislocated also in different “towers” Personal kind and helpful Rooms big and comfortable Breakfast good

No windows in my room ( Breakfast starts from 7am, but they just open at 7 and nothing is ready since is ordered by the menu (so understandable) but maybe someone informing at the front desk is convenient. I arrived at 7, I should have leave at 7.45 to the airport but food arrived as 7.30 and I had to rush while I could have done many things in the 30’ waiting if I knew it. That’s is, is just a detail, the breakfast was very good.

The location was fabulous. Very nice hotel, really nice sheets and pillows. Kind staff. Great breakfast! It does have an indoor, safe parking, which was a nice surprise as it showed as not having parking on your site.

The building is lovely, but it looks a bit tired. The bathroom did not feel clean due to the lack of maintenance. It was clean, but it "felt" dirty. The air conditioning is old and noisy and the light of the screen on the unit was right on my eyes the while night. It would be great to have towel hooks in the washroom. The shower leaked from underneath unto the outside floor which is slippery.

The hotel was located conveniently in the hotel zone (Zona 10), where you can find many eating places (particularly recommend El Remo Cevichería) and I liked that it felt like an oasis, as it was a cozy little boutique hotel rather than a big hotel. - An Uber ride from the airport to the property is pretty cheap (around 30-40 GTQ) - the staff is really friendly, they also helped me arranging onwards transport to Panajachel on Lake Atitlán (USD 35 on a shared door-to-door minibus) - the room was generous, super clean and had all the amenities one would expect. Shower water pressure was excellent! - the included breakfast was offered in the rooftop restaurant / on the terrace and was really delicious. - the hotel is ideally located to visit Popol Vuh museum dedicated at Maya history and Ixchel Museum for indigenous clothes

nothing to mention

A lovely small hotel with nice, spacious room, soft bed, hot shower, beautiful garden and lovely rooftop café. The hotel arranged airport pick up for me which went great. The staff was friendly and helpful, really the best team I have ever met, they really helped with anything I needed. The breakfast was tasty and I loved the rooftop setting of the café where you can have breakfast. Everything is within walking distance, the area is as safe as it can get in Guatemala City.

Everything went well.

I liked the central location of the property in Zone 10. It's close to everything from a safe morning walk, to a last minute pigout to Pollo Campero and to a nearby steakhouse for a night cap. The rooftop restaurant is helpful too. Not too much selection on the breakfast, but what was served was good. The business center could use a little more upgrade like at least a desktop and a printer which i expected to have when i needed to do a little bit of urgent work.

Our brief stay at Inmaculada Hotel in Guatemala City left a positive first impression that set the tone for our three-week journey across the country. Serving as our initial stop, this hotel offered a clean, serene, and comfortable haven with charming decor. Upon arrival, we were greeted by a clean and quiet atmosphere, providing a relaxing beginning to our adventure. The cozy decorations added a touch of warmth to the ambiance. A highlight of our stay was the breakfast experience on the hotel's rooftop, which turned out to be one of the best we encountered. The diverse selection and pleasant setting made for a delightful morning. The hotel's location is situated in a safe area. We ventured out to a nearby restaurant for dinner and felt secure during our walk.

Well located. It must have been an apartment that was converted: has a cool vibe. The Front desk staff were extremely friendly and helpful. I would stay there again, though I would ask for a room off the Main Street.

The dining room/patio was very slow so if you have a tour or need to be somewhere allow at least 35-40 min from sitting down to food arrival. The restaurant is supposed to be open at 7am but in reality that’s when they get there and start to set up for service…..and they’re SLOW