The staff is amazing very helpful, I was alone with my daughter 3 years old and anything I asked the staff helped or answered my questions! The rooms are super clean and super comfy. No internet in the rooms but it feels good sometimes! A lot of international channels on tv tho! The view is amazing and the breakfast was good. I recommend this place 100% . Also I am going to be back there for sure !!

I am trying to think what could have been better during my stay but I really don’t have anything coming up .

Best stay ever,breakfast was amazing,clean room,grounds and pool/sauna were absolutely stunning. But,most of all - Staff!! The most hospitable,pleasant and carring ppl. Front desk saw we are young (20yrs) and asked us If we want wake up call so we dont miss (prepaid) breakfast. We agreed,and every morning,If we didnt come over by 930am, they would give us a call then,as breakfast would finish by 10am,so we wont miss it. Beyond amazing people.Cleaners were also super sweet! We would go back any time and highly recomend it - Best stay in Panajachel! Loved them all - Thank you

7 days was way too short stay :(

- Beautiful location with a private beach and a swimming pool right by the beach - Filtered water in the bathroom - All the facilities for a truly relaxing stay - Front desk staff Armando was very nice and super efficient in keeping us informed and accommodating for our requests - Quick 10-minute ride to Panajachel on a tuk tuk. you can contact the drivers via what's app or phone directly. The front desk sent us the list of contacts before we arrived - Nice outdoor space for breakfast/lunch

- the sauna wasn't hot or steamy; rather slightly warm. Perhaps, it needed couple more hours to heat up. this is the only one, but if you don't use sauna, everything is great

The villa is an excellent option for families. The room is showing its age and could use a bit of sprucing up, but everything worked properly. The pool area is marvelous, with a great view to the lake and volcanoes. The staff is very nice and helpful. There is plenty of interesting activities, like kayaking and sauna and boat tours (booked separately).

the fact that the restaurant closed for dinner. It´s a bit impractical, especially given the fact that the hotel is not within walking distance to Panajachel. At least the hotel staff was extremely helpful and offered to call for restaurant deliveries and tuk-tuks to town.

Good size room with outside area, comfortable beds, tv with a few English channels, good shower. The pool was fantastic and the surrounding area as well. Beautiful for sunset! Nice breakfast. It was such a treat for us to stay here (discounted price so it was doable)! Close to the reserve (butterfly garden, hiking trail and ziplining), few minutes walk. Walk into town was about 10min. Tuktuk about 15Q each.

No wifi in the room, onsite restaurant was closed so we had to order in or go into town. There's a shared entrance with the room next door and it can get a bit noisy.

The grounds are beautifully kept and impeccable. Lots of beautiful trees, flowers and shade. The service was excellent. Especially Armando, at the front desk answered all our questions, suggested places to visit, called the moto taxi/tuk-tuk for us. The breakfast was excellent too and very nicely served. The staff was very professional. If you hire a private boat, they come pick you up at the lakeside at the hotel grounds. There’s birds singing all day long. There were only a few guests at the time we were there, so we were able to have early check-in. The double garden room is small, but nice. If you want the garden to be private ask for a room NOT across from the reception. Overall a very nice stay. Very relaxing. Make sure you get the snacks you want in town and bring them with you.

It was very lonely at night. There was no activity at all. Felt a little isolated. Would suggest the hotel to have some snacks for sale. Our room’s garden wasn’t private. If we opened our curtains they could see us from the reception

Wonderful accommodations! The staff was consistently helpful, calling tuk-tuks for us, helping arrange massage and facial services, and setting up kayaks. The person working the front desk had great recommendations for restaurants, as well. The grounds are beautiful with amazing views and foliage. Our room was comfortable, had a great shower, and was quiet. Communication was also very good, with information about transportation and meals texted to us before we arrived.

I wish we could have spent more time there.

The staff was amazing! Before we arrived I received all the logistics via WhatsApp from Armando. Emmanuel took good care of us for the majority of our stay, ordering Tuk-Tuks, giving Lake Atitlan tour logistics, etc. He even help my friend find her phone. The breakfast was tasty and even though the hotel wasn't exactly in center of Panajachel, we were in a relaxing tropical paradise.

Wi-Fi non existent. Mattresses were too soft.

Absolutely lived the location, even tho it was a luttle far from the city life, shops and restaurants. I stayed during the low season and was one of the few guests in the hotel, which I quite enjoyed. The territory is so pretty, plus there is a Reserva Natural 3 min away. The rooms are pretty big with a lovely patio.

Hot water in the shower was far from being hot. Also, I wish they had WiFi in the rooms.

beautiful gardens and pool was really nice. the view is really nice. breakfasts were really good. loved my suite it was really cool with all the red brick. tv in the bedroom was good with lots of channels and movies in English

restaurant closes at 4 pm so you have to get food. wifi only works around the reception area. it was $20 US to use the hot tub