The location is fabulous - extremely central and within walking distance from all important sights. The rooms are large and spacious, and the B&B is beautifully decorated. Breakfast is pretty good - if you remember to ask for eggs and bacon (was not offered/ asked about by the staff). The Lavazza coffee at breakfast and in the rooms is good. Jenny was lovely and warm. Helped us with a cab booking for the airport and with packed breakfast

Having no staff in the evenings and until the next morning is odd. No access to even drinking water as the kitchen is locked and there is no one there. There was no drinking water in our room. We had to go down and buy water the first night and then request for it the next day. Hot breakfast also needed to be asked for. Some more fruit besides grapes at breakfast would be nice, as would be freshly squeezed orange juice. The room was cleaned but the bath mat in the toilet which got dirty and stained on day 1, never got changed.

Beautiful property, super clean, spacious, and friendly place, comfortable beds. The room had many towels, pillows, shower jels, shampoo, conditioner, body lotions, etc. The room has a small refrigerator with enough water bottles for us to use. The breakfast area was well decorated, and there were many varieties. I'm happy to see the staff coming and serving everything you need. They even make a cuppochino and egg omelet as per your request. The staff Jenny was so kind and sweet. She is such a humble person. She treated us like a family member. We went early at 9am, but our check-in was at 2 pm. The room was not ready. Otherwise, she could have allowed us. We were able to store our bags, and she offered us fresh cuppochino, crescent, etc. What else do you expect from a hotel? It's a family place. We met with the owner, Ms. Patrizia, and she was so humble. She gave us many suggestions. Like another family member. We were able to leave our bags after checkout. can keep going :)

We stayed only a night. Missed staying a few more nights :)

I want to send a special thank you to our host Jenny, she made our stay very special, we felt like home. She was very attentive, kind and helpful. She accommodated and assisted with our special request for an early breakfast one morning for our tour. We had to leave by 7am and even though breakfast is at 8am she placed food in our room the day before, then she was there the next morning at 7am at the time of our departure for our tour offering hot latte coffee or expresso, now if that’s not special then I don’t know what is. Jenny my wife and I thank you very much from the bottom of our hearts, we will definitely recommend this place to friends and family whenever visiting Florence. Next time we plan Florence we will definitely stay here and hope you’re still there.

Nothing comes to mind.

The location was superb ~ just moments away from wonderful sights. The welcome from Jenny was lovely. In this rustic home, the room spacious and bed was comfortable. It's a sweet B&B.

The shower in our room (Dante) was in need of repair. This was not a new issue as there was a temporary in place but not ideal and should be fixed. There was a lack of consistent hot water, which is inconvenient. Breakfast was provided, but quite basic, which was a little disappointing and a little contrary to reviews read . Some mornings, a lack of choices remained. Only on the third morning were we offered cooked dishes, but it was vague. Information on hot dishes/choices was not written anywhere. It would not take much, but some small improvements will go a long way. It's a lovely place, but in our opinion, it just needs some new life and investment in a few areas.

Great location, so close to Plaza Santa Croce, where there is an artisan/craft market. Lovely classic decor. Amenities. Breakfast. Friendly and helpful staff.

Even though our room was on a side street, there was some street noise for this light sleeper; offer ear plugs or a white noise machine. Room was a little dark too; add more or brighter lights. The biggest complaint is it was hard to find the entrance. Give better arrival instructions such as 1) how to get into the building & open the building gate, 2) how to find the elevator, and 3) on which floor the accommodations are located.

The location is perfect, people are so s,eet and helpful! The rooms are decorated with great taste and are super clean. The room is fully furnished, including coffee machine, AC, desk and a table ! The breakfast is really good and great value ! I highly recommend go there. Plus: there is only some 6 rooms so you feel welcome in as a gest and the experience is intimate with hosts.

The only point I would say is that a little sticker on the elevator would be great to say which floor the B&B is :)

The location of the property is great, right in the center, which was very convenient as we were traveling with two small children. Despite being centrally located, it was very quiet, and outside sounds didn't bother us at all. The breakfast was great, with a wide variety of choices – I had the most delicious pistachio yogurt, and they serve decent coffee. The interior is exceptional; I walked into the main room and felt like I was in a museum, admiring all the details. The staff is very friendly and professional, always at hand. When we had a minor issue with the water in the evening, I texted the staff for help, and one of the employees came straight away to our room and resolved it.

The super soft memory mattress on the bed and the hard pillows were the only downside, as they didn't make for a comfortable sleep. When you try turning in the middle of the night, it takes time for the mattress to adjust to the new shape.

We were there for three nights, our rooms were very good, great location, the staff especially Giani was very kind and pleasant and polite, Giani gave us the feeling of relaxation in the hotel. The breakfast was almost good, only the bath water was not balanced and was constantly hot and cold, and it was a little difficult to take a bath. But the rest was so good that I will come to this hotel again.

Only the water in the bath was not balanced and it was constantly hot and cold and it was difficult to take a bath. But the rest was so good that I will come to this hotel again.

I absolutely loved this property. Is beautifully decorated and the rooms had excellent amenities. The beds were comfortable, the bathroom was big and modern with great showers. The breakfast buffet was perfect and the dining area was so charming and beautiful. Jenny is so friendly and helpful, the perfect hostess. The location is excellent. I’d stay here again in a heartbeat.

Walking distances to amazing local restaurants and major historical sites (city hall, uffizi gallery, Ponte Vacchio bridge, and Medici mansion). A quiet accommodation despite being so centrally located. The room was beautifully decorated (pictures do not do it justice), and there were amazing freshly made hot breakfast everyday. The best part about this bnb are the host and hostess who run it. They are the kindest people who went above and beyond for guests, and treated us like their family. My partner and I did not buy a local SIM card (a hug mistake, by the way) and left important documents at the bnb when we checked out. The hostess promptly contact us via messaging, and host looked for us in a sea of people at the Florence train station (why having a local SIM card was important). They saved our very first trip to Italy. We cannot thank them enough. If you are thinking about booking, don't hesitate!

Nothing. It's truly a home away from home.