The hotel exceeded our expectations with exceptional cleanliness and orderliness. The staff was pleasant, friendly, and sincere. The restaurant served dishes worthy of a Michelin star - delicious, authentic, and memorable. I highly recommend opting for the Half Board option as it provides a new culinary experience every evening, leaving a lasting impression on your taste buds. The hotel also has a cozy bar offering affordable cocktails, and upon returning late from a trip, the bartender poured a glass of grappa for a good night's sleep :) A special thanks to Stefano, who has become like a friend to us and saved hungry tourists who arrived late to the restaurant :)

Staff was helpful and very polite. Cleanliness was exceptional. Breakfast was good also. Very good stay overall in a good location in Montecatini terme.

We have some small problem when someone occupied reserved parking space, but staff was helpful and we parked nearby that night. Thanks to night watchman

The hotel staff were friendly and professional, the beds where comfortable. Location was not too touristy and was in a quite part of the town a short walk from great restaurants and train station. The breakfast buffet was continental and had a good selection, dinner in the restaurant of hotel boston opposite side of the road was good due to our tiredness could not have the full three courses that was offered. the atmosphere was a friendly and happy place to work for the staff and this made the stay enjoyable

more power points that are separate from light switch which would allow uk plugs with adapters to work, and a waste bin in the bedroom

Big, comfy room and bathroom. Good location for exloring Florence and Tuskany.

Breakfast - there is a huge variaty of sweets, compared to just a few savoury items. If you are staying for a few days, it would be great to have more savoury breakfast options to choose from.

Breakfast choice was good with a selection of foods, location close to centre and train station, staff helpful.

There wasn’t anything I didn’t like apart from the shutter was difficult to close, it was a little old fashioned

The location was within easy walking distance of the station. I received a warm welcome from the staff and was very pleased with the size of my room. The breakfast was outstanding.

I can't think of anything.

We had room 115 that features a large terrace overlooking a park. The whole staff were very helpful, guided our visits and helped with everything.

The pool was in a separate building and did not accept the use of hotel towels, but we had no other towels.

Location, helpfulness of staff, adequate breakfast, quick response to any problem with room, nearby pool.

No shelf space in room.

The hotel is very close to the center, train station. The breakfast was good, excellent coffee at breakfast.

Limited parking places, but we always found a parking place close to the hotel. We haven't enough time to go to the pool.

Not too far from the station. Lovely clean hotel with friendly helpful staff. We were half board, and the evening meals were great for trying néw things. Four courses were too much for us, you order your main meal each morning at breakfast

Nothing