The hotel was beautifully decorated and extremely stylish. Great mix of modern and classic styles. The team (led by Andreea) were amazing - nothing ever too much trouble and they dealt with all requests quickly. Completely magical stay. Breakfast at the hotel was delicious, with a great variety on offer. Staff were very welcoming in the dining room (if a little erratic in service). Ideal location to see all the major sights of Rome, and very easy to navigate, being on the via del Corso.

nothing

location. cleanliness. amenities. All very good. very helpful staff. nice breakfast.

rooms slightly small but seems the case for most in Rome

The hotel is amazing; lots of attention to the details: colors, shapes, unique design: high tech, simple and beautiful at the same time. Absolutely helpful ladies at the reception: they helped us with the reservations of the restaurants: both times it was excellent choices. I love the room: big selection of the pillows, comfy bed, a speaker (important to me), everything you need in the bathroom, the hotel is either renovated or new, all the furniture and interior are new. I would like to say about the breakfast separately. There is no buffet, which I found absolutely amazing. The a la carte menu is various and it has many different options for everyone. the quality of food is outstanding. I strongly recommend this hotel. It is a gem located right at the centre of Rome by Spagna steps.

The only thing was a bit annoying- the noise from outside. But if you want to live in the centre , it’s predictable.

Design of the hotel, fantastic art objects around. Spacious room with big place for clothes and luggage. Nice bathrobes and bug soft towels.

Breakfast. With few tables occupied, 4 persons to serve the waiting time for menu was 20min They explain, that self-service is not in use because it is out of fashion. I think it is nonsense and make things complicated. You cannot chose things you like and the bring you whatever, which has to be thrown away later And booking taxes is dramatic in hotel even if you book it beforehand. We were nearly late for our trip.

The hotel is located in a very central location in Rome, in a small street behind the Via del Corso, very close to several popular Roman attractions. We took a room with breakfast included and it was wonderful as there was a choice of many dishes. The first time we went to breakfast, we ordered one dish for each of us from the menu. The dining room manager looked at us puzzled and asked “is that all? why aren't you trying some other dishes as well?”. So, every morning we could choose several options for our breakfast and moreover, they have tailored them to our liking (for example, adding nuts to the salad etc.). In the room, which was not big, we had everything we needed, including comfortable slippers and robes. They also provide the little things, such as a shaving kit and toothbrushes with toothpaste. The minibar is free to use and gets refilled daily or you can call and get more water etc. The room also has a coffee machine and capsules are provided by the hotel.

There is a TV screen in the bathroom mirror 😬 - nice gimmick maybe but useless in my opinion, more over it blocks a large part of the mirror. There was no magnifying mirror.

Everything.

Notging

The staff at this hotel are amazing! They love people, and will do anything possible to make your. stay nice. They booked restaurants, recommended activities, gave us maps, and even a sack breakfast when we left early to return home. We loved the comfort of the beds as well.

The only issue was with the air conditioning coming from the window area and being blocked by the curtains at night. It got hot in the room when I used the curtains. Our group was staying in several rooms, and this was only an issue in one of the rooms, however.

We stayed in the Spa Suite. The primary reason I selected this hotel was because there was a sauna in the room and my husband and I enjoyed using it. It does in fact get very hot within an hour, but a tip I suggest is using a towel to close the inch gap at the bottom of the door it’s not sealed as well as it could be to keep heat from escaping. Also use the water bowl and spoon to douse the rocks and it works perfectly. Our room was lovely. We especially thought the fireplace with the steam “smoke” was so cool. It was very spacious (minus the shower itself) The bathtub in the room seemed odd but was clean and comfortable. Once a day they would bring small complimentary fresh desserts to our room that were delicious. Everyone was extremely kind. The hotel is right next door to a Sephora (huge plus for me) and lots of great places to shop.

TV wasn’t smart nor had screen mirroring capabilities which is a useful option if you like to watch your Netflix, Hulu Amazon Prime etc. Not a huge deal but I imagine would be a huge plus, especially to American visitors. The location was difficult for drivers to find. We had numerous Ubers cancel on us after driving around in circles around the area. I suggest letting the hotel arrange transportation with drivers who are already knowledgeable of the hotel. The bed was too firm (seems to be the standard in all the high end hotels in Italy strangely) we struggled to get good sleep for that reason. Out of the 4 hotels we stayed in during our trip it’s worth mentioning Palazzo Nainer was the only one with an exceptionally soft and comfortable bed.

The whole experience of this hotel was truly amazing. The entire staff were so accommodating and helpful. Any questions I had they would go above and beyond in sorting something out for me. The food recommendation they gave were fantastic also. The best hotel I have ever stayed at. Also the breakfast was fantastic too.

There was nothing I could complain about.

Fantastic location of hotel close to many of the city center landmarks. Very modern looking hotel with great design artwork all around. The staff at the hotel were great in their customer service, they booked restaurant reservations, looked into booking tickets for tourist attractions and were great in providing general help in making my stay an enjoyable one.

Nothing to write about.