Most guests usually contact the hotel to complain. But in my case, I am actually compelled to write to express my appreciation! The Palazzo Montemartini has exceeded any and all expectations and although perhaps I should not be surprised, the staff added an extra touch-- with a rare combination of friendliness, courtesy and professionalism, most notable in the check-in and check-out process

Noisy neighbors in adjacent room and limited menu for rooftop restaurant

The hotel interior was super nice and cozy - literally a palazzo ! the rooms had high ceiling which was very nice. the location is super convenient very close to main tourist sites. the neighborhood , despite central, was quiet and not very busy which was perfect.

the rooms were a bit small - and the showers were not very practical.

Great service and location, we enjoyed the room with the special design, our room was a bit loud as facing the delivery area when having the window open in the morning but in general nice, great breakfast

Nothing to complain about, surroundings save but typical surroundings of a mainstadion

Location was perfect, room was lovely, very spacious and comfortable, friendly helpful staff and little extras were very special. Thank you x

The property is gorgeous in an outstanding location. The SPA is a treat. They also upgraded us to a junior suite, which was very lovely indeed. Breakfast was delicious, and restaurant staff in particular were excellent.

Cleaning was inconsistent and sometimes sloppy. The manual for the shower (yes, it needs a manual) could be improved. Never got the hamam feature to work. The matras was exceptionally hard though. It certainly affected sleeping.

The hotel is exceptional,friendly and helpful staff.

With all due respect, we received a free upgrade to an amazing room. However, we originally booked a specific room (Suite with pool) due to the pool included inside the room itself. The upgraded room we got, even though bigger in size, huge balcony and just amazing, did not have the included pool. We wouldn't have paid the amount of money that we did, in the case of knowing that we wouldnt have said pool.

the best part of our stay was the staff. they were so friendly, kind and helpful! the room was beautiful, the spa was stunning and the cocktails were so tasty.

it can’t be changed, but the location was surrounded by homeless people, and it seems quite a rough area. it made it intimidating walking around at night!

Amazing hotel. The location is just across the train station. The rooms are amazing. We got a free upgrade to the Noble Suite which was OUT OF THE WORLD. It was so grand like a palace of my own. The spa was amazing they had all the facilities.

The only thing I didn’t like is that we had no water in our room. YES, no water in the taps, showers, toilets, etc. the staff was very cooperative about this and informed us that it is due to the construction near the train station. We were without water for the entire day. The staff was generous enough to give us key to a different room to use the washrooms and bathrooms.

The location was very good, and the staff were exceptional! Very friendly & helpful at all times.

We just had an unforgettable stay! From the moment we arrived, we were impressed by the exceptional service. The staff was incredibly friendly and responsive, always ready to assist and answer any questions we had. Our room was impeccably clean and cozy. What was especially delightful was that we were upgraded to a suite! It was simply amazing – a spacious room with a fantastic view, where we felt completely at home. We will definitely return during our next trip to Rome, Thank you for an unforgettable experience!❤️

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