The staff is lovely and very helpful. The hotel is in a convenient and quiet location, with a free hotel shuttle or public buses to Sorrento. There is a little shop across the road. The room and bathroom were spotless, with daily cleaning and frequent towel and bedsheet changes. The Wi-Fi is reliable, and the rooms are equipped a fridge and a safe. The pool is great and the hotel's garden is beautifully maintained. There is a nice selection of sweet pastries for breakfast. You can enjoy your meal on the terrace with a sea view.

The towels have seen better days but were always clean and fresh. It would be convenient to have a kettle in the room. There's a great selection of sweet pastries for breakfast, but it would benefit from having some vegetables and more variety of savoury options (cheese, meat) to accommodate the non-Italian breakfast preferences.

The location is amazing, I strongly advise visiting Bagni Ragina Giovanna. The view is beautiful from there and you can swim when the tide is right. The cleaning and housekeeping is excellent. Fresh towels were available daily. There's a taxi to Sorrento center available on specific times each day. It doesn't go until later at night but the normal bus works fine then instead. The swimming pool is a nice addition for a quick swim when the sea is a bit rough because of the tide. The hotel helps out with requests and offers suggestions. The hotel WiFi really helps out because the phone WiFi in the region is very spotty.

Busses passing the hotel are unreliable, unrelated to the hotel but affecting your stay. The hotel taxi doesn't take you if you bring a suitcase. At first one of the two person beds was on wheels making them split apart, the hotel fixed this the next day in a sufficient way. One night the manager was asleep with 4 people trying to enter the hotel waiting outside, the bell didn't work, knocking on the door helped wake him after some time. There's no way to open the main door with your card.

Although slightly dated, the hotel is very clean; nice pool area - but be warned on buying snacks we paid €27 for three cans of Fanta and a Cornetto! Handy free shuttle bus which runs into Sorrento town at various points during the day. Also right next to public bus stop with buses every 20 minutes. Good breakfast selection.

Main reception staff were pretty unwelcoming - the visitors in front of us were given leaflets and details and then presuming we had been listening we just had our passports checked in silence and the key to the room left on the counter. And when we checked out no ‘thank you’, ‘Hope you enjoyed your stay’. Just took the key in silence and went back into the office…

My stay at this hotel in Sorrento - Hotel Villa Igea was absolutely wonderful. The location is ideal, making it easy to explore the city and access transportation. The room was incredibly comfortable, with a cozy bed and a consistently clean and well-organized environment. The reception staff were exceptionally attentive and friendly, always willing to assist with directions and local tips. On top of that, the price was very fair considering the quality of service provided. I highly recommend this hotel to anyone looking for a great stay in Sorrento

nothing

The hotel was well located on the bus route. Breakfast was good and the pastries were absolutely delicious. Free shuttles from the hotel to and from the city centre on a separate schedule. We were also able to book day trips e.g to Amalfi and Capri conveniently from reception. The room was clean and cleaned daily. The balcony with a stunning view of the Gulf of Naples was a particularly exhilarating experience. Pool area was really comfortable and clean. All in all a successful experience that exceeded expectations.

• Even if the location is a bit far away from the center, you get there by bus in 10 min. • The courtyard is beautiful if you get a room with view to that. • The staff is very nice and helpful. • There is a free shuttle bus that take you to the main area of the city and back. You just have to sync with its departure hours. • The hotel looks better than in some bad reviews I saw here. It's an old traditional place but the staff is taking care of it and you will feel good there. • Maybe the breakfast could be more variated (more fruits and veggies) but it was enough for us and it tasted very good.

• The AC was always on and it wouldn’t turn off if we opened the window as the hotel host recommended us. The control panel didn’t have any buttons working to change the temperature. • In our last day there wasn’t hot water for the shower. • The towels and everything were clean for sure, but they smelled old (like the towels from your grandma). But again, clean and changed everyday.

The location isn’t great as you need to take a bus into the main town which can sometimes be annoying otherwise you need to get a taxi which is capped at €30. There is a shuttle service but it was always full or just didn’t run the times of the shuttle are not convenient. The pool was great if you didn’t want to travel into the main part for the beach club. The little deli at the corner was incredible. Staff were lovely and helpful breakfast included was good. Wouldn’t return here because of the location but I would want to stay closer to Sorrento main town. But great option of there is nothing available

The location

I breakfast provide was very good. They had an excellent choice, which was very varied. The staff were friendly, polite and very helpful. Whilst arranging our booking, Anna was extremely helpful and provide all the information we required.

The additional cost for towels poolside. The evening meals menu was not varied enough for a weeks stay. However, it was very affordable.

It was walking distance to the square beautiful views of the coast The staff was excellent!!! The breakfast buffet was amazing could sit outside patio overlooking the coast Great deli across the street Did the Almafi Coast on a scooter we rented in town Saw beautiful sunsets from our balcony room Very cozy and comfortable 😀👍

Nothing bad to say 10 star

Our room was light, airy, clean and spacious and was our 'home from home' for our week in Sorrento. The pool facilities were brilliant and we both enjoyed a daily late afternoon dip after our busy days exploring the town and coast. The staff were excellent and very kind, helping with any questions we had at the reception as well as the kind waiting staff in the restaurant every morning at breakfast. The breakfast selection is primarily cold items but this is all is needed during the hot weather, we only had dinner one night at the hotel and it was good as expected. The offer of the shuttle bus into the town throughout the day and early evening was very generous, saved us walking or paying for the public bus. We will definitely stay again!

The distance from the town isn't always ideal but the help of the shuttle bus improved this factor. The location is good for nearby beaches and hidden coves which I definitely recommend visiting, within 10-15 mins walk! Would be beneficial to consider tea making facilities in the rooms also, something that most other hotels would offer.