Room was fresh and clean. Interior was beautiful. Breakfast food variety was small, but sufficient. Everything we needed was there and it was all fresh and delicious. Hotel is located near bus and train station which made it easy to get in and out of city.

There is a renovation of the facade going on right now which made our window not usable and view non-existent. Everything else was great :)

We were greeted by the friendly reception staff who gave us a lot of detail and a map to help guide us around. The room and bed was a good size with a substantial bathroom. Well equiped for a small hotel. Buffet breakfast was in the lounge/bar area which was a nice intimate size and the staff were helpful. Location was great as it was away from the main square but close to the railway station and the Gugile water taxi jetty.

Remember, if you use one, to bring a face towel as these are not provided. The rooms nearest reception can be noisy if other clients aren't considerate when checking in late. We liked being away the Piazza San Marco but it is a good 25-30min walk to get to it so worth thinking about getting a water taxi 24 or 48 hours pass.

The attention to detail from the owner, Luigi, to the head of staff (?) Xena, to the house keeping staff (every detail looked at! 😮😮), to the front desk (24 hours) staff...everyone was helpful, detailed oriented, professional, very competent and knowledgeable yet warm and friendly. A nice combination that is not common. 👍 Details. Xena goes outside to the terrace area that the breakfast area guests don't even see and maintains the flowering planters by picking off any spent flowers and leaves. I had to ask if they were plastic or real bc I couldn't find a dead leaf! I watched as a house keeping staff walked by the reception/lounge area furniture, stopped, looked at the accent pillows, decided to fluff them, and reposition them to look just right. No one was around. She just did it. 😮 The breakfast area has self serve juices and water. The containers are kept on ice to maintain coldness and a napkin is placed at the bottom of the pitcher to prevent any condensation from dripping on the guests. 😮 It's the little things. They add up to present an excellent experience. I loved the efficient room temperature controls. It kept the room at the temperature we enjoy while sleeping. The bathrobes and slippers were a nice addition. 👍

Beautiful hotel. We loved the decoration. The room (50) was spacious, well decorated and very clean. Weirdly, because it overlooks the road, the room was really quiet and calm. I need their double glazing at home! Air conditioning and other facilities worked well. The minibar was well stocked. The bathroom toiletries provided are luxurious. The breakfast buffet was extensive, for a hotel of this small scale, and good. I would mention Claudio for treating us so well and giving us excellent tips on what to do. He knows the city very well.

I recommend ending the breakfast buffet later, perhaps at 11 a.m. I don't want to rush to avoid missing breakfast when I am on holiday.

Amazing hotel and staff at reception, except the waitress at breakfast was terrible, very rude and unpleasant. Gave a bad atmosphere in the breakfast room. Bedroom fabulous with excellent AC. Bed and pillows sooo.good and slept.very well and no noise at night. Location is fantastic near restaurants and bars and also 5 minute walk to water taxi. There was WiFi but was not given the password maybe this should be in the bedroom

Waitress at breakfast such a shame as all other staff so helpful smiling and so helpful with .water taxi app, maps and extra pillows.

Location, size of room, cleanliness, cheerful staff. the location is perfect, easy walk to the train station, right around the corner from the Ghetto, walk-able (everything in Venice is walked) to St. Marks. Nice breakfast. Nice room. However, the standout item was the staff. THEY WERE AMAZING. Polite, nice, happy, and ahead of me at every turn. I was SO impressed.

I didn't have any problems. I was REALLY happy with them. The review system requires that I put something here, so.... um... let's see.... I can't. The team at the front desk was so nice, so on top of things... the room was clean and comfortable... I don't have any complaints.

The location was perfect. Very close to the Alilaguna stop so very easy to arrive from and depart to the Airport. Many restaurants and shops in close proximity. Staff was excellent. Very pleasant and helpful. Fresh towels every day.

No chest of drawers if one wanted to unpack. Only one, small trash can in room, located in the bathroom. No elevator, but given the fact that all the hotels in Venice are in old buildings and Palazzos with few floors it is probably not unusual. Not a game- changer, though.

Everything! Claudio and Francesca in particular were just amazing , so kind and helpful! And this was one of the most beautiful hotels I have ever stayed in! Every little detail, including toiletries, was opulent, classy and truly Venetian! The location was lovely, in a quieter part of Venice and close to some great restaurants and off the beaten track paths! We would definitely stay here again!

Nothing not to like! It was all excellent!

The place was well-located with a plenty of good restaurants over there. The WIFI connection was great (we were working remotely so that was important for us). The staff was really friendly and gave us great restaurant recommendations. Oh, and make sure to get the muffins on the breakfast, they were delicious!

The only bad part is that the bedroom was not smelling really well on our first day, after the 2nd day it was fine.

Everything! Hotel is beautiful, the staff work really hard and keep high standards throughout, very friendly and knowledgeable too, they helped us with our airport water transfers and gave some recommendations of excellent places to eat! Location is perfect to explore, about 25 min walk from St Marks but thats perfect to see the beautiful city! 2 min walk from the Guglie water stop if coming from the airport by water taxi. Rooms clean and comfortable. Beds comfortable. Very good breakfast. Would definitely recommend and would absolutely stay here again!

Having to come home!