Casa Sant'Andrea is one of Venice's hidden gems. From the moment you cross the threshold, you are greeted by the historic charm and understated elegance of this magnificent former monastery. The rooms are spacious and comfortable, offering an oasis of tranquillity away from the hustle and bustle of the city. Every morning breakfast is a delight, with a variety of choices to suit all tastes. Proximity to Piazzale Roma and the Venice-Santa Lucia train station is an undeniable advantage, making getting around the city incredibly convenient. The staff are always helpful and welcoming, adding a personal touch that really makes a difference. Casa Sant'Andrea is not just a place to stay, it is an authentic experience of Venetian hospitality.

The location was great - right near the train and bus stations and it also has many water taxi stops right there to. Also - great free breakfast and coffee!!

When you leave the property you have to give them your key and then collect it again when you come back each time which was different

The location was the hotel's strongest point - close to the bus station, train station, and the marina. I recommend the hotel for a short stay, preferably without breakfast.

Products such as fruits and vegetables were missing at breakfast. In addition, the lift in the hotel works at a very slow pace. There were only 3 electrical sockets in the 3-bedroom, including one next to the entrance door and one in the bathroom. In November, the room was cold due to the lack of a radiator.

I really loved my stay here, this building used to be a monastery and you can see the old original wooden frame in the rooms and notice some other historical features as well. You leave your key at the desk when you leave, don't argue with staff about this, it seems common in every city I've visited that has canals (Amsterdam, Giethoorn and now Venice) Speaking of staff they were great, some of the friendliest people I've experienced in all of Italy! Those from North America will know what I mean :P I found the breakfast attendant super nice each day and this hotel had the most selection of any hotel I stayed at (7 this trip) I loved the addition of a chair in the bathroom, as I have a fainting condition it's a game changer and something that many hotels do not include. The location cannot be beat! Super close to the trains/busses and multiple vaporetto stops. Grocery store around the corner if you need fruit or snacks. I was able to walk most places in under 45 min as a disabled person. Though elevator access is not offered, there is one available The shared space outside the rooms is loud and echoes but the actual area is pretty quiet considering it's vicinity to trains etc, once you close the window panes there is EXTREMELY effective light blockage, I didn't have to wear my eye mask at all here!

Shower stall was a bit small but luckily I am not a very large person. Hotels in Italy really don't have a mini fridge or tea kettle so be prepared to buy all of your meals/drinks at restaurants! Another commonality is a general lack of soundproofing between rooms and from the hallways. Rooms were a bit chilly but that's expected with an old building and heaters and extra blankets provided. It was also rainy and windy during my stay. The beds are not soft so be aware of that if you're a side sleeper like me you might get a slight bruises around the hips.

The hotel is located 10 minutes away from the St. Lucia station. It is a historical building and the interior is fully representing it. We travelled as family and really enjoyed staying there. The check in and check out times were more human than other Italian places where we stayed. Staff was very nice and helpful. Breakfast was included and was quite diverse, it was very pleasing. Really good deal for the money paid.

Nothing

Casa Sant'Andrea was a good place for accomodation, within walking distance from Venezia Santa Lucia. The rooms sizes were standard and was quite peaceful at night to allow a good night's rest. The facilities are a bit older now, so the elevators were pretty slow but did the job. The staff were very nice and welcoming. Despite having to leave the keys when you leave the accomodation, we didn't experience any hassle to retrieve it upon return. We booked a twin room with share bathroom so was prepared for this. Be aware, the single shower + toilet was shared between 2 rooms. We thought the location was great as a base to visit all the sites in Venice

Unfortunately despite closing all the windows, insects were somehow getting into the room. We killed a few but unfortunately my wife was still stung by a mosquito. Another issue we noticed was, the shared bathroom sign stated the share bathroom would be cleaned every morning, but we noticed ours were not, as the same rubbish was still present.

The location of the hotel is very convenient (close to train station and bus terminal from and to Airports). It offers very decent facilities in historical building. The fact that I got a room with a private bathroom and WC is very convinient and feels more comfortable. The staff is friendly and the front desk is always manned; this makes it very convenient for people either checking-in late or checking-out early. Breakfast is served every morning and is varied and plentiful.

It is not the most comfortable hotel room in the city; the bed was a bit hard and there is no comforter, only blanket. However, I must say that the rooms and common areas were spotless. There is also no TV in the room, but it might not be essential when visiting a city like Venice.

Location fine and the breakfast quite good except ~I must say that fresh fruit salad as opposed to tinned would have been an improvement. The hot watwer for making tea was very hot and that was good. Perhaps a couple of teapots so that two or three cups could be drunk without needing to repeat the exercise of making it. Excellent service from the front desk. Problems sorted straight away and a friendly approach to sorting of problems.

I have mentioned some things above but overall for the money and the service the hotel is fine indeed. The breakfast room was kept clean and supplied with condiments throughout.

Very spacious room. Hotel is near several boat stops, and is close to the train station, so you dont have to navigate narrow alleys around the city with your luggage. On the last day, you can keep your luggage at the reception for the rest of the day even after check out.

There is, by their own admitance on the signs, a "very slow elevator", where you have to hold down the buttons the whole time for it to move. If stairs are a problem for you (even though there are only two floors), this wont be a good hotel for you.

My room was actually very good with all facilities and the bed was very comfortable too. The bathroom was big and the shower was excellent. Breakfast was a cold buffet style and was very good. Cleanliness in this hotel is exceptional and its location is excellent too as it is only a short distance from the bus station in Venice. There is also a water bus stop on the canal which the hotel overlooks, the canal of Santa Chiara. Hotel staff were friendly and willing to help if required.

There was nothing I disliked.