-The location was excellent, minutes away from St.Marks square -The staff was extremely helpful -The room was excellent, roomy, full of amenities and decorated in keeping with the city's theme, a truly immersive experience. All the common areas were decorated with antiques adding to the experience

- The breakfast although plentiful in general was a bit lacking regrading the savoury choices (the sweets were plentiful), however that is more of a personal king as i mainly prefer the savoury over the sweet.

Lovely older hotel, perfectly situated on the waterfront. Nice to eat breakfast in the garden. Really, really comfortable beds (my best night’s sleep for a long time) and friendly staff.

No tea or coffee-making facilities in the room. On the last morning I noticed a tray with a kettle and cups next to the stairs (not in a place I’d passed when taking the lift to/from my room) - it would have been good to have known about this (assuming it was for guests to use). Paid a lot in the bar for a green tea, having not spotted this previously.

We had an amazing time in Venice and this hotel made our stay. The staff are amazing and so accommodating. My wife is Celiac and they were so amazingly thorough. The location is so perfect as it close to San Marco and all the boat/gondola docking stations you ever need. The room was service really well with plenty of clean towels.

Slight smell from the bathroom but can be expected in Venice with the age of the hotel, so no real complaint. Although drinks are expensive, you get what you pay for as the ambience is superb.

Beautiful and close to everything. The staff were super helpful and always available for any question or need we had.

Maybe have some more outlets around the room…most of the outlets were being used by lamps and other room items. Maybe there were other outlets and we just couldn’t find them, but I had to unplug a lamp to charge my phone. Otherwise, the room was fabulous. Thank you!

Boutique feeling, great staff, great location, room was beautiful and clean

Water taxi’s are abundantly available from the airport to the property and arriving via the water is a must both logistically and as an experience. The hotel’s transfer option is over-complicated and unnecessarily expensive.

This is a classic Venetian style hotel that is like a museum. There are many collections of various items on display throughout the hotel. Our room was like suite with separate bedroom and living areas. Breakfast was very good. Great location and that have a water taxi dock

The shower set up was not the best. Had to climb into a deep tub to use the shower which was cumbersome and would not be easy for older people

Gorgeous hotel, beautiful room, gracious & welcoming staff, very good daily breakfast buffet

Significantly understaffed in the restaurant making the daily breakfast a little chaotic and discouraging us from spending more time at the hotel for drinks, dinner, etc... It also felt like there was no manager--every man (and woman) for themselves.

Charming hotel with the owner’s personal collection of antiques on each floor, very friendly staff and good rooms

Loved that the room was large and well designed, the service was top notch with friendly and helpful staff The toiletries must be the first hotel toiletries i used over my own

nothing

The terrace room was gorgeous. so luxurious.

The chaise lounge which was used as a third bed in the children’s room was too hard to be called a bed. needed a soft quilt to sleep on top of and then would be fine.