Every thing was outstanding. The room was spotless and clean, everytjing was perfect. We would so recommend this hotel, they even arranged a complimentary cake and prosecco for my mum, Oliver was so lovely and responsive and ensured they had the best stay. Thank you Oliver, you are amazing!

The breakfast was a nice assortment of meats, pastries, jams, jellys, coffee/teas, eggs, etc. The concierge ensured that he and the staff were available for our every need. He offered suggestions for restaurants and arranged transportation. The location was nice, away from the busy street but close enough to get transport. Close by shops and restaurants. The Turkish bath was the most relaxing start and end of the day from sightseeing. I would definitely stay here again.

We stayed 5 nights in Venice and found the location very convenient to everything we wanted to do / see. It was only a 5 minute walk to the Grand Canal but also quiet at night. Air conditioning was brilliant and room spacious and comfortable. Would 100% stay here again.

There was a mix-up one morning with our breakfast (it is delivered to our room each day) but was addressed quickly and the staff was very apologetic - it was almost overkill.

The room was beautiful and large. right next to a canal and had a little balcony. The staff were really helpful and friendly. The man at the sister hotel was very helpful. Close to a bakery and restaurants.

The breakfast was very basic. Could have had dressing gowns in the room. No english speaking channels on the tv. long way from a vaporetta stop

I loved the room! The king suite is amazing. The view of the canal is gorgeous. The suite is beyond spacious and very well designed. The bed is large and extremely comfortable. The large shower/Turkish bath was awesome, and the in-room sauna was the best part! Breakfast delivered to the room was very delicious. Lastly, Marco was very attentive and helpful with whatever we needed and requested. Would definitely stay here again and recommend to anyone who wants a relaxing spa vacation in Venice! Definitely splurge on the king suite. It is worth it!

The jets of our spa tub excreted debris whenever turned on so we couldn’t really enjoy that feature of the room, but Marco was very attentive in trying to fix the situation. Enjoyed simply soaking in the tub without jets. Outside of this everything was perfect!!

Great location! Nice size room and Turkish bath was a plus. Balcony was small but the nice view overlooking one of the small canals makes it worth it. Soundproof room was a plus and worth it due to the foot traffic on the nearby bridge. Good breakfast, excellent communication from staff, great housekeeping. Would definitely recommend.

Not sure it truly meets the criteria of a 4 star hotel, but was happy nevertheless.

The room was a great size, just far enough off the beaten path to be quiet, but still close enough to get to the main attractions quickly. Marco and Amin were amazing and attentive. The breakfast was fantastic with eggs, meats, fruits, cappuccino, juice, and pastries. The shower was great and the steam feature was a nice bonus. There was surprisingly a lot of storage space and lots of seating as well.

Only one thing I'd note is that in the room above the terrace, the sound carries from the hallway, kitchen, and the terrace into the room, so the mornings can be a bit noisy for any light sleepers who like to sleep in late in that particular room.

Very clean and spacious, lovely sauna, amazing location. Helpful staff.

Breakfast could have been better, mainly packet food and not fresh, for the price we paid to have a the suite and it was out honeymoon, we were expecting fresh food for breakfast, at least fresh bread for toast. We had a coffee machine that didn't work and weren't provided milk either

location breakfast friendly staff

mosquitoes, dirty walls. thin blankets

Everything!!! From the staff to the hotel! We were greeting and looked after by Oliver and I want to say a huge thank you he was honestly the best ! Thank you so much we will definitely be returning to Venice just for this hotel !!😭