Location was great. Room was nice although our room was very small like a child’s bedroom with a small bathroom. Bed was super comfy!!! First time having a comfortable bed at a hotel!

Small room and bath. Also, saw a cockroach in the closet the day before our scheduled departure which led to us leaving and heading on home right then. We ended up spending $150 per night so we lost our $150 for not staying. Unfortunately, we just couldn’t stay after seeing the cockroach! Eeesh!!!

Everything was perfect and beyond what we expected, we were just looking for a place to spend the night and wanted to stay more. They have little games and scavenger hunts for children. I would recommend it to anybody who wants to have a good time.

The check-out was a little troublesome. We requested a late check-out but after they told us they could give us an extra hour, we got locked out of the room and had to wait for 30 minutes to be able to recover our bags.

The location was great.

Our room was dirty. There was trash behind the bathroom door and dirt on the toilet.

The staff was wonderful and helpful. The location was perfect, close to everything. The room was attractive and, for the most part, comfortable.

The shower was bad to leak on the floor. There are also several lights in the room, the TV red dot, the microwave clock, light on air conditioner, fan light on wall...it adds up. You might want to pack a sleep mask. Thermostat is hard to understand.

Location was excellent, bed and temperature control, coffee pot, and frig worked well and were convenient. Pool was nice, there were life vests, and I liked the resort activities. The responses to my text requests were prompt.

The things I disliked were minimal. Pool was far enough from my room that I had to drive. There were no restrooms at the pool which was inconvenient. All amenities like coffee or trash replacement and removal were communicated through text, and I found the coffee refill pouches strapped to the outside of my door.

Staff was exceptional - took care of every request. Rooms, linens, bathrooms are clean. Parking is right outside rooms. Great location - only 1 mile from Colonial Williamsburg.

Carpets seemed worn. One lamp didn't work. Even if it had, I would like more lights in the room.

I loved the cute accommodations. The staff was very nice and helpful. They would leave you alone if you wanted but were always nearby in case you needed something.

Not many smoking areas or butt buckets. Smokers are segregated like we are bad or something but that's not the hotels fault.

The two pools, art activities and mini golf were great for my daughter, and I was pleasantly surprised that the staff allowed her two cousins (who were not staying with us) to join in those activities. It made all the difference for us!

One of the staff members was a bit short with me, but maybe she was just having an off day. Everyone else made up for it.

Staff was great and friendly. Very good hair dryer in the room and great shower. Amazing location, close to everything.

The room was small and super basic. I was expecting something different, the pictures are a little different than what they really have. It's not bad, I was just expecting something better.

very clean and in good location to old Williamsburg. I liked the rooms updated heating and television in the room. it was an old room with modern updates that we were very surprised with. I plan on returning the next time in in Williamsburg.

I don’t have any negative comments about the facility.