The grounds of the property are beautiful, and it’s a fantastic experience to stay in a traditional Japanese room with tatami mats. We really came for the food and it didn’t disappoint! Really spectacular, and the dining area is really lovely too. The location is good - we walked to Mt Kintoki and hiked to the top to view Mt. Fuji.

Reaching the property is quite hard - either bus or expensive taxi. Then to get the bus back the other way to the train station is really impossible as everyone is checking out at the same time and the bus is so packed, you have to wait for the next one (an hour later!). I know this can’t be helped by the hotel, but perhaps a shuttle service (paid for by guest of course), for ease of reaching the hotel. I also think the guest bathrooms could use an update.

This was fantastic. The private bath was amazing, the staff were extremely friendly and gave us a tour of the room and the food was definitely an experience! We are so glad we chose to book there as everything was beyond what we expected.

The food was mixed for me. There was a lot of things that my western palette was not used too like shark fin so it is hard to judge but the things that I did like I LOVED! My partner is a lot less picky than me and he loved a lot more things than me. Overall I’m glad that we tried it but I don’t know if I would recommend the food to another picky eater like me.

Obsessed with this stay snd a true highlight of our trip. This stay is an experience in and of itself but the surrounding area is stunning as well. The staff were so kind and helpful, welcome tea being made in the room on arrival set the scene immediately, the breakfast was insane! We felt relaxed as soon as we arrived and did not want to leave. The setting of the hotel is gorgeous, it’s right next to the local bus stop, close to lots of sightseeing opportunities and local restaurants so you won’t be bored! The private and public baths were stunning.

It’s worth staying an extra night or 2 as part of the trip.

Lovely (and spacious) traditional Japanese rooms, welcoming and extremely polite staff, mind blowing food, superb onsen (both indoor and outdoor), great location accessible by either car or public transport, great base for excursions to the lake and rope way plus many museums around and 7-eleven within walking distance.

Location & facilities were fantastic 👌 Onsen was an amazing experience. Beds were very comfortable. Shame they wouldn't let us buy the Japanese gowns they provide you with to wear, soooo comfortable.

Food was included (dinner & breakfast). Unfortunately, the breakfast really wasn't our cup of tea, a lot of fish, tofu, miso soup & green tea, so depending on your palette, it may be for you, or completely not for you. That said, it was about the experience of staying in a Ryokan for us with traditional Japanese customs, we still had a fab time despite not vibing the breakfast.

The team is so professional and even though we don't speak Japanese, everything is well prepared and answered. The whole team has reflected a genuine Japanese style of hospitality which I really appreciated. A big kudos. Also given the ryokan is so historical, I can see every single details of the ryokan are so well maintained. It tells the craftsmanship of every single detail of the premises. I LOVE the garden and they way they respect the trees and plants. Landscaping is excellent and feel so relaxed being there.

Will be even better if the pipe of the toilet can be enhanced.

Beautiful, tranquil nature surrounding. Great staff, friendly and attentive. Very authentic experience with full course Japanese traditional meals, yukata, onsen. Beautiful outdoor onsen, creeks and waterfalls. Super comfortable futons and tatami floors. Very quiet and peaceful. We went 2 adults, 1 teenager and 1 baby.

Food was beautiful but of course we are not sued to the cuisine, so breakfast was very different for us. Location is beautiful, but very far for get to via a 1+ hour bus.

We stayed for 1 night in a Japanese-style room, which was gorgeous: authentic-feeling and spacious, immaculate and with all the amenities you could need. The futons were incredibly comfortable, and the yukata and sleepwear provided were a nice touch. The service was phenomenal, from the moment we arrived. The staff were all incredibly welcoming, thoughtful and helpful, making every effort to make our stay memorable. The private onsen was beautiful and peaceful, the perfect way to relax after a day of sightseeing and activities.

The location was quite more far than i have expected, but it also helped me enjoy the nature. The breakfast was awesome and the open air bath was incredible. I would definitely visit this place to enjoy the private open air bath again.

Everything was so amazing but The checkout time(10am) is quite earlier than expected.

The stay was rejuvenating and relaxing. We felt pampered and very cared for to have an incredible view of the garden with waterfall right outside our balcony. The onsen both indoor and outdoor was wonderful to sink into in the evening. We did not choose the dinner option but the breakfast was beautiful in its Japanese presentation and taste also with a view of the garden. The grounds and garden are beautiful, especially the koi in the ponds. The elderly woman who brought us to our room and welcomed us with a treat and tea was a delight. Although more traditional in feeling and ambiance, I was happy to discover it had the most outlets for phones out of any hotel we stayed at in Japan. I liked the fact that if you got up earlier or later than your partner, you can use the sliding screen to block off the bedroom from the sitting area. The futons laid out at night were very comfortable and clean. The bathroom toiletries felt luxurious. Service was helpful throughout.

I found the front reception of men a bit intimidating and formal upon arrival. The reception area did not feel like a place to relax or gather or wait but just for checking in only. It would be nice if the indoor and outdoor hot onsen were immediately adjoining without having to wear something and walk through the corridor. Perfect for adults seeking rest and relaxation but perhaps too quiet for families or young adults.