1) Convenient: Near to bus and various train station lines within 5 to 10mins walk. Near to shopping areas and various eateries. Nearby 7-11 and lawson konbini. The hotel is at the "quiet" south side of Sannomiya station which is good, as compared to the northern area where it can get pretty busy/noisy. 2) Room: Clean and modern rooms with the necessary amenities. Room comes with a phone charger-cable and a microwave oven! 3) Breakfast at Level 2 Kitchen Salvatore Cuomo. We stayed for 8 nights and I must say the food quality are one of the better ones we had even though the spread are not huge per se. The menu are pretty much the same every day but didn't get too sick of it which is a good sign haha. The only item that only served every alternate days was the beef tendon - yummy! The breakfast crowd can get rather busy during weekends, especially around 8am-8:30am. 4) Wifi: Pretty consistent through our stay 5) Price: On the higher side of our budget. Unfortunately it is hard to get triple or bigger rooms in Kobe area.

1) Hope they will add more hooks for hanging clothes in the bathroom and toilet areas.

This is very close to Chinatown, Sannomiya Station, atóa aquarium, and high end shopping (if you're into that) as well. Lots of walkable distance places (within 10-25 minutes walks). They have bath salts as part of the amenities to soak your feet. The room has a tub/shower. The amenities bar is pretty amazing. Wonderful staff and efficient check in and out by machine. Our room was pretty spacious for a hotel room in Japan. Beautiful view of the mountain and city from our room. Comfortable beds. Just a great base of operations for travelers.

Nothing really. It was as expected from the Daiwa Roynet Hotel brand.

We stayed at Daiwa Roynet Hotel for our last night in Japan before flying home from Kansai Airport. It is conveniently located in Sannomiya, close to the train station, the Airport Limousine bus stop and many shops and restaurants. The rooms are very spacious for this type of hotel and way more luxurious than I expected for the very reasonable price! The staff were exceptionally kind and helpful. I made an error when booking and they promptly helped me to fix it (and spoke excellent English, which was helpful as I was unable to explain my mistake with my limited Japanese!) I look forward to staying again next time I visit Kobe!

The price is pretty reasonable for the service and quality this hotel provides. The staff was really helpful that I arrived earlier than expected due to flight schedule change then she let me check in early with a small extra fee. The room is clean. The bed size is large enough for comfort purposes. The AC is strong.

The space is not roomy enough for the luggage to be opened easily. The location, despite claimed nearby the train/subway main station, takes a good 7-10 min walk to arrive, so if you carry a large luggage like me, it would be pretty cumbersome and exhausting to arrive.

Convenient location. Have a restaurant and laundry machine. Toilets in common areas. Guest rooms have all the necessary amenities. Our request for two adjacent rooms was granted. This is important to us as we are a family of four and it is convenient to have adjacent rooms. Staffs were helpful when request assistance with make restaurant reservations in Japanese language which we don’t speak.

To my surprise, I saw a pair of slippers belonging to previous guest under the bed when I was looking for something I dropped. Housekeeping staffs should check under the bed to make sure nothing is under it and clean for next guest.

The location was great, it was near most of the stuff that we want to see. The hotel was willing to hold onto our luggage even after we checked out to do some sightseeing before we left Kobe. Check in was easy and smooth, even though the receptionist did not speak fluent English, they had a translator machine which we had no problem understanding it.

Mainly our fault for booking the room, we did not see that it was a smoking room when we booked it, and it was kind of a nasty surprised to find out it was a smoking room when we got into the room and it smells heavily of cigarettes. So do take notice of what room you are booking when you do want a room here.

It’s quite close to the main shopping area and the stations. Also close to lots of restaurants. The staffs are nice and very helpful. You may self help to get the necessities and coffee and tea etc. they even have male and female cleansing products. Very thoughtful. The room is also very comfortable and large! The best stay I’ve ever had in Japan.

It’s not as close to the station as I thought and it took us some time to figure how to walk there.

The check-in and check-out were quick and smooth. The staff are accommodating and friendly. The location was excellent as it was close to Sannomiya station and go-to spots in Kobe such as Kobe Motomachi, Kobe Chinatown, and Ikuta Road (where you can find most restaurants that serve Kobe beef). My family and I stayed in a moderate twin room, and it was adequately sized. The room has the usual amenities (water bottles and tea were provided), and the TV with chromecast function was good. The bathroom was large, and it was great to soak in the tub after a long day of walking around the city. The hotel also offers extra amenities on the front desk floor (facial care, hair oil, bath salt, etc.) Breakfast also had decent selections, and the staff were attentive and made sure the food was refilled.

None really. I would stay at this hotel again.

We only stayed for one night but I wished it was for much longer! The check in check out process was quick and simple and no additional costs to pay…etc. A lot of nice free amenities for guests to take to room to use too I really love that. The rooms are so clean and nice and spacious! And the MASSAGE CHAIR is insane. So amazing to have a hot bath and use the free skincare products and bath salts then sit on the massage chair with a face mask to relax.

Nothing really

Clean, quiet, central, and extremely accommodating! Staff was so friendly and helpful, and the breakfast was fresh and delicious everyday. We traveled with a baby and they supplied a clean and safe crib with bedding and a pillow. This stay was PERFECT for traveling families. Ms. Kobayashi checked us in and was so kind and supportive. Thank you for the great experience!

Nothing. It was amazing!