I was on the 18th floor. I loved the views of the city from my room. The hotel was pretty nice and clean. I did not interact much with the staff, because there was nothing in particular that I wanted - hence to say, I was satisfied to ask any other thing.

The room key... hahaha. I went for a personal half marathon at BE KOBE early in the morning. Unfortunately, I was wet and soaked in sweat like I got rained on due to the sweat. In the process, the paper card key got soaked too! But the coolest thing was that the staff smiled while replacing my card key. Perhaps he couldn't believe that it got soaked in sweat... but he was very nice.

Free bicycle rental was great; we just did a short bike along the waterfront (whice has an art museum and a museum dedicated to the Hanshin Earthquake, which is an important piece of Kobe history), but it would have been fun to plan something a bit longer. The free shuttle to Sannomiya Station is convenient, just be sure to check the times and reserve your space. Breakfast was good, with lots of variety, both Japanese and Western. Free cold water/tea machine in the lobby next to the restaurant entrance. Although we didn't use it, the availability of self-laundry machines is a nice amenity. Room was clean and did not smell of smoke.

No complaints about the property or service, although it might be a bit far from Sannomiya Station if you have a lot of luggage.

The view was amazing. We could see the sea to the mountains. There was a edge to sit on to study and read by the window. Spacious enough to make hot chocolate in the evenings. The hotel is very close to the station. We were able to hire bikes for free!

The shower head was very powerful and uncomfortable. There wasn't much floor space so it's difficult for longer stays (we were there for four days), as it's difficult to do stretches.

The views from a higher level room of the surrounding city were amazing. Three travellers made the rooma little tight, but the beds were comfortable and facilities were great.

The location is out of the city centre, and a fair walk or short local bus journey to the shopping and restaurant precinct.

Breakfast was good. Bathroom is large. The room was cleaned up everyday. It has a laundry room. It provided different types usb cable next to the bed. Near Sanomiya station. There are good restaurants nearby.

Seems rather old. Not so many amenities.

The rooms were kept very clean. They have an eco-friendly policy and you do not have to change your sheets everyday. They provide charging cords which was great for me because I forgot to bring my charger. The staff are very kind an polite. For the price of the rooms, I was very surprised to get a buffet breakfast.

The internet connection could have been a bit faster

very clean. big bath room. coin laundry in the building. coffee service. there's no smoking space in the building and not allowed to smoke on the street around hotel so I stayed in smoking room. room was not smelly.had a pleasant stay.

The room was fine, couldn't walk around the bed though as it was against a couple of walls. Nice bath and breakfast was included which we did not expect.

Bit far from main train station

The breakfasts were very nice and a huge range of food on offer. There was more than enough food and there was never a feeling from the staff that you should hurry up and eat, then go. I spent more than an hour over a leisurely breakfast. The complimentary shuttle service from the hotel to the main station was a big help.

No-one at reception spoke English so checking-in was rather difficult.

Bed is comfortable, i can see mountain & sea from my window really amazing view. Have a lots of amnesties thankyou. So enjoy to stay there

All is good just room to small.