A little disappointing that there in no shuttle bus between 12:00 and 16:00.

1. Location- Very near to Haneda International Airport 2. Staff can speak Japanese and English 3. Check in process very smooth 4. Many restaurants including Indian restaurant are nearby. 5. Family mart is just opposite the hotel. 7/11 and Fuji mart is also nearby. 6. Free shuttle bus, The drivers were very nice persons who helped everybody to load the luggage. Every half an hour there is a bus. 7. Microwave oven in the floor where you can heat your own meal. 8. Coin laundry was also there.

1. Water bottles were not provided in the room . We had to buy from outside.

Double Room. Modern and very functional, excellent lighting but room is very small with bed against the wall on one side. Excellent quality toiletries, towels and bed linen.

Small room with no space for suitcases. Minimal tea/coffee/creamer supplied. Slightly expensive. The short journey fixed-time shuttle service between airport and hotel is very convenient but: - you must follow directions for pick up point, which are clear but may seem complicated after a long flight - you may need to take the free airport shuttle to a different terminal, to meet the hotel shuttle - to ensure you get on the shuttle at hotel you need to queue for 1 shuttle earlier in case it's full. Also be sure to check that the shuttle timetable suits your flight as it runs according to JAL flight times.

Prime location, close to Haneda airport, has shuttle bus services between hotel and terminals. Room is spacious and clean. Able to adjust room temperature. It is a bonus features for overseas travellers and those who cannot tolerate central heating. I managed to had a brief rest in the room. The service of concierge services is excellent. I had a plan change and need to rush back home the night I check in. I wasn’t sure if I could get a flight but the concierge was able to keep the room for me in case I need to return to the hotel. I wasn’t sure able to communicate with the customer services team via the message service from the app and they do promptly respond to the messages.

I love staying at this hotel. For the price you really can't get a better hotel in Japan. Rooms are large and so are the baths, beds are comfy, staff are always incredibly helpful and polite, and the shuttle bus is extremely useful. Hugely recommend this place for the final night of your stay in Japan.

Only having two washing machines (2 hour cycle) is a bit mental for such a large hotel. Every time I've stayed here I'm arriving around 6pm with a 4-5am shuttle bus, so I'd like to get laundry done but I always end up waiting for a long time. Often someone will use both machines at the same time which is... annoying. Pretty minor, this hotel is fantastic.

Shuttle bus to/from hotel. Arrived and was guided through the check-in process. The hotel was located near a train station, food store and restaurants. The beds were very comfortable and had light controls in the headboard so you did not have to get up to turn off the lights. They have heated bathroom mirrors so the part above the sink does not fog up when you take a shower.

Price was a little high for the location being well outside the main part of the city. There is nothing more that I didn't like but I wanted to get the green line to be completed so my review will be informative.

Great, clean hotel for a short layover near the airport. Free shuttle service after arriving at Haneda and back to Haneda the following day. Be mindful of the shuttle schedule though as if you arrive later in the night, you will have to take the airport shuttle over to T1 (if you are arriving in T3) to catch the hotel shuttle. The commute was less than 10 minutes away. The room was big enough as we had expectations that hotels in Japan are small. It was clean and the washroom was clean. A Family Mart is directly across the street for some quick snacks and food. We only spent barely half a day as we used this hotel as a place to freshen up and get a proper rest before flying out again.

Nothing - it was a very short stay so based on the time and areas that we went to, everything went great.

The hotel was clean. I liked the breakfast buffet, but I think some dishes could have been altered. For example., perhaps instead of mackerel everyday. It would had been nice if they had substituted salmon on some days. The dinner menu was good. I especially enjoyed the seafood salad and chicken dishes I had. Staff was very pleasant and very helpful..Although the hotel is not in a very busy section of town, there was a subway close by to take you easily into central Tokyo or other surrounding areas you wanted to connect to. There are also a few other restaurants in the area within walking distance from the hotel too.

I have no complaints.

Early Check-In and late Check-Out was allowed for a small fee. The staff were very polite and helpful. The Wi-Fi was really good, never had a hotel with such speedy Wi-Fi. The hotel isn't far from the Train Station, Buss Stop and Airport so transport is easy to get to. We were also close to loads of Family Marts, 711 Stores and Shrines which were very easy to get to. If we were to visit Japan again in the same area, we'd book the same hotel

The room was rather dusty, mainly the shelves and the top of the TV. There was also water marks on the mirror, sink taps, bath taps and shower head. Besides that, the room was spotless and great

We arrived about 4 hours before check-in time. We asked if we could leave our luggage & the reception very kindly took care of it for us. There are several shops nearby, including places to buy food. We went across the road to Swan Bakery for lunch. When it was time, we checked in and went to our room, which was clean & comfortable. For dinner we went to the hotel's restaurant which was nice, clean & had good service. It is also where breakfast is served. Breakfast was amazing - there was so much choice that even the fussiest of people would have found something to eat & drink!