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+1-833-728-2041320 reviews
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$300Kitale Lane, Nairobi, 00100, Kenya
Reservations:
+1-833-728-2041320 reviews
1/91
Spa/Wellness packages
Restaurant
Outdoor swimming pool
Indoor swimming pool
Business center
Free Private Parking
Free wifi
Room service
Welcome to Palacina The Residence & The Suites, a luxurious 5-star hotel located on Kitale Lane in Nairobi, Kenya. Just 1.7mi from the city center, this hotel offers a perfect blend of elegance and comfort for travelers seeking a relaxing stay. With 320 reviews praising their exceptional service, you can rest assured of a memorable experience during your visit.
Unwind and rejuvenate with a range of amenities including spa/wellness packages, complimentary indoor and outdoor swimming pools, a fitness center, and a serene garden view. Pamper yourself with a steam room, sauna, and spa tub, or enjoy a delicious meal at the on-site restaurant. The hotel also offers complimentary Wi-Fi, private parking, and a 24-hour front desk to cater to all your needs.
Whether you're seeking a romantic getaway or a relaxing business trip, Palacina The Residence & The Suites promises a delightful stay with its serene ambiance and top-notch facilities. With a variety of services from room service to airport shuttle (extra charges may apply) and a golf course for recreation, this hotel is the ideal choice for discerning travelers looking for a luxurious retreat in Nairobi.
Guests at Palacina The Residence & The Suites can indulge in a culinary journey at the on-site Palacina Bistro, offering a modern and romantic ambiance combined with a menu of international cuisine. Whether you are craving local flavors or international dishes, this restaurant is sure to tantalize your taste buds. Take pleasure in a delectable meal surrounded by an elegant setting without leaving the comfort of the hotel.
For those looking to unwind and cool off, the hotel boasts two stunning pools for guests to enjoy. Dive into the outdoor pool, which is accessible to adults only and features a shallow end perfect for leisurely dips under the sun. Alternatively, take a swim in the indoor pool, available to guests of all ages and heated for your comfort. Whether you prefer basking in the warm indoors or lounging by the refreshing outdoor pool, both options promise a relaxing and enjoyable experience during your stay.
When it comes to payment, Palacina The Residence & The Suites offers guests flexibility by accepting various payment methods, including American Express, Visa, Mastercard, JCB, and Maestro. Cash is also accepted, providing convenience for guests who prefer to settle their bills in this manner. Enjoy peace of mind knowing that your preferred payment option is accepted at this luxurious hotel, allowing you to focus on creating unforgettable memories during your stay in Nairobi.
Closest airports
Nairobi Wilson Airport
3.1miJomo Kenyatta International Airport
9.8miSpa/Wellness packages
Restaurant
Outdoor swimming pool
Indoor swimming pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Steam room
Spa tub
Sauna
Air conditioning
Bar
Sun deck
Tour desk
Private entrance
Parking On Site
Terrace
24-hour front desk
Kitchen
Non-smoking rooms
Live music/Performance
Beach chairs/Loungers
Patio
Kitchenware
Garden view
Kitchenette
Garden
Bathtub
Balcony
Bidet
Free toiletries
Soundproof
Show 7 photos
Palacina Suite
1025 sqft
Spa tub
Balcony
Microwave
Minibar
+
More details
Boasting a private entrance, this spacious suite also comes with 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite features a flat-screen TV with cable channels, a washing machine, soundproof walls, a mini-bar as well as garden views. The unit has 1 bed.
Show 11 photos
Palacina Business, 1 Bed, 1 Bedroom
1055 sqft
Kitchen
Kitchenette
Microwave
Minibar
+
More details
This spacious apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with cable channels, a washing machine, a private entrance, soundproof walls as well as garden views. The unit has 1 bed.
Show 9 photos
Executive Residence, 3 Bedroom
2045 sqft
Spa tub
Dryer
Tea/Coffee maker
+
More details
This apartment's special feature is the sauna. Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. Guests can make meals in the kitchen that comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious apartment provides a washing machine, soundproof walls, a mini-bar, a flat-screen TV with cable channels, as well as garden views. The unit offers 4 beds.
Show 10 photos
Executive Residence, 1 Bedroom
1055 sqft
Kitchen
Kitchenette
Balcony
Microwave
+
More details
This spacious apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Guests can make meals in the kitchen that comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV with cable channels, a washing machine, a private entrance, soundproof walls as well as garden views. The unit offers 1 bed.
Show 6 photos
Penthouse Suite, 2 Bedroom
1505 sqft
Balcony
Flat-screen TV
Dryer
Refrigerator
+
More details
Featuring a private entrance, this air-conditioned apartment is consisted of of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment offers a washing machine, soundproof walls, a mini-bar, a flat-screen TV with cable channels, as well as garden views. The unit offers 3 beds.
Show 13 photos
Penthouse Residence, 2 Bedroom
1810 sqft
Dryer
+
More details
Featuring a private entrance, this air-conditioned apartment is consisted of of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious apartment offers a washing machine, soundproof walls, a mini-bar, a flat-screen TV with cable channels, as well as garden views. The unit offers 3 beds.
Show 9 photos
Executive Residence, 1 Bedroom, Single Use
1 Queen Size Bed
1055 sqft
Garden view
Kitchen
Private Bathroom
Kitchenette
More details
Show 12 photos
Penthouse Residence, 2 Twin, 2 Bedroom, Single Use
2 Twin Beds
1 Queen Size Bed
1810 sqft
Spa tub
Garden view
Kitchen
Private Bathroom
x4
More details
Show 7 photos
Palacina Suite, Single Use
1 King Size Bed
1025 sqft
Spa tub
Garden view
Private Bathroom
Balcony
x3
+
More details
Show 6 photos
Palacina Business Studio, King, Single Use
1 King Size Bed
1025 sqft
Garden view
Kitchen
Private Bathroom
Kitchenette
+
More details
Show 11 photos
Palacina Business, 1 Bedroom, Single Use
1 Queen Size Bed
1055 sqft
Garden view
Kitchen
Private Bathroom
Kitchenette
More details
Show 5 photos
Penthouse Suite, 2 Bedroom, Single Use
2 Twin Beds
1 King Size Bed
1505 sqft
Garden view
Kitchen
Private Bathroom
Kitchenette
x4
+
More details
8.9
320 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇰🇪
Nancy
9.1
August 2024
This is a fantastic place for both business and relaxation. I absolutely loved the ambiance and overall atmosphere of the establishment. The staff were not only friendly but also highly professional, making my stay even more enjoyable. The food was exceptional, always freshly prepared with high-quality ingredients, and the interior design was exquisite, adding a touch of elegance to the entire experience. Whether you're looking to get some work done or simply unwind, this place offers the perfect environment for both.
One of our meeting rooms was located adjacent to the Nairobi River, which unfortunately emits an uncomfortable and unpleasant smell. This odor is not only bothersome but also poses a significant issue for businesses in the vicinity.
🇬🇧
Claire
9.1
January 2024
Peaceful, green, quiet.A welcome refuge from the bustle of the CBD. Lovely gardens and veranda. Three tortoises and a nice cat belong to the hotel, and a pair of hornbills came into the garden every day. We enjoyed sipping a glass of wine in the evening on the veranda, even when it was raining - very romantic.
hair dryer was only lukewarm. Duvet is inappropriately heavy for the season - we would have preferred sheets and a blanket rather than the duvet. We took the duvet cover off in order to have a light sheet over us. Lighting is ok but most bulbs are blue light rather than warm - it would be a lot nicer with the latter.
🇨🇦
Jan
10
December 2023
We were there to visit friends and be in this area. It was perfect for what we wanted. I’ve been to palacina before, it is a great place. We had a studio full kitchen. We do not want ac. I find if you have AC then it is very hard to go outside into the heat. Palacina also will arrange a driver and private tour to anywhere you want to go.
Everything was great. The last time I was at palacina they had a Swedish beef dish….. I was looking forward to having it again. The menu has changed. Menu is great …. But I’m still dreaming about that beef dish.
🇺🇸
Emmanuel
9.1
October 2022
Excellent, very good location. The staff was extremely nice and professional. The entire premises was clean and maintained. Compared to similar rated hotels in Nairobi, the rates are fair.
They should improve on their breakfast options. At least vary what is served.
🇬🇧
Linda
8.2
October 2023
The staff are really friendly and helpful. We were upgraded to an amazing room and the food in the restaurant is delicious. The indoor pool was a pleasure to use and we really enjoyed the facilities. We had paid extra to keep the room for a late checkout and our flight was delayed, the hotel let us stay longer, which was really nice. Thank you for your hospitality.
The hotel was hosting a large group of people, it looked like they were there to attend some sort of conference. The group were very noisy and the noise levels were unacceptable at 3.30am to 5.00am in the morning. We were unable to sleep as the rooms dont have any sound proofing.
🇨🇦
Jan
9.1
February 2023
The breakfasts were wonderful. I had a large veggie omelet, beans and a ton of amazing fresh fruit every morning. I suggest purchasing breakfast included. There were tons of other options (meat pastries breads pancakes etc etc) for breakfast but this was my ideal breakfast. I had a Swedish mustard beef dish one night, that was to die for. Serving were huge. The hotel provided bottled water every day, in your room. I had a huge suite, even though I only booked a room. There were 3 lg bedrooms, full kitchen, living room and office. There were tons of windows, 2 beautiful balconies, and a tub and shower in my bathroom. I had a mosquito net and fan in my bedroom. No AC, but probably for the best. The room wasn't too hot and I was then able to enjoy the days outside. The staff were very friendly and helpful. The pool looked beautiful, but I did not use it. I had to walk stairs to my suite, not a problem. If you have walking issues, make sure you tell them in advance. The property has lots of beautiful flowering trees which add to shade, cool breezes, beauty and wildlife. We had tons of birds and monkeys on occasion. The hotel runs/arranges safari.
Everything was great.
🇵🇹
Territakespics
9.1
March 2023
We booked two nights in one of the apartments and had a lovely time. The apartment was very large, modern, clean, and bright. The bed was super comfy and the bathroom was well appointed with toiletries, towels, and a large shower. I really appreciated the guest laundry in our building, which was very handy after a six night safari. I also really enjoyed the heated lap pool in our building. The property grounds are lovely, with lush landscaping and an outdoor dining area. All the food we had was fresh and delicious and all the staff were friendly and helpful. We highly recommend Palacina Suites!
This property has lots of stairs so it wouldn't be suitable for anyone with mobility issues.
🇬🇧
Tranquilgu
9.1
September 2024
It is a great hotel / residence located in a nice area in Nairobi. Facilities are great with gym and 2 pools. Staff are very helpful and nice. The hotel / residence comes with a restaurant which offers nice breakfast.
There is no lift (not a problem for us). Also I think ventilation can be improved as we could smell breakfast early in the morning from the room.
🇭🇰
Bulent
8.2
October 2022
I like the spacious room, full kitchen, beds were comfortable, calm and silent location, attentive staff
Food! Breakfast limited with no salad making option and the same everyday! Dinner ala carte orders with no flavors , bland and not showing the assiduity to make it a better experience! Just chosing the easiest way , Chef has to change mentality! And customer should be informed that they will be charged a hefty 50 USD for the airport shuttle for a 10 USD Uber !!! It shouldn't be shown as free when messaging!!! I paid 100 USD for both ways when thinking FREE!...
🇨🇦
Evelyn
9.1
March 2023
The hotel is a lovely oasis tucked in central Nairobi. The room was very large with a living room and kitchenette and separate bathroom. The indoor pool is stunning and there are laundry facilities that the guests can use themselves if they so choose. The main building and restaurant are cosy and nicely decorated and the staff is very friendly. There is a small gym with a good variety of equipment.
The wifi in my room only reached about 1/3 of the suite and did not cover most of the living room and bedroom which was a bit inconvenient.
Attractions
Sheldrick Wildlife Trust
1.6miNairobi National Museum
1.7miJamia Mosque
2miAugust 7th Memorial Park
2miKenyatta International Convention Centre
2.2miKenya National Archives
2.3miKibera
2.4miNairobi National Park
3.6miBomas of Kenya
4miUhuru Gardens Memorial Park
4.5miGiraffe Centre
7.2miKaren Blixen Museum
7.3miKazuri Beads Factory
7.5miGreat Rift Valley
20.4miAttractions
Sheldrick Wildlife Trust
1.6miNairobi National Museum
1.7miJamia Mosque
2miAugust 7th Memorial Park
2miKenyatta International Convention Centre
2.2miKenya National Archives
2.3miKibera
2.4miNairobi National Park
3.6miBomas of Kenya
4miUhuru Gardens Memorial Park
4.5miGiraffe Centre
7.2miKaren Blixen Museum
7.3miKazuri Beads Factory
7.5miGreat Rift Valley
20.4miAirports
Nairobi Wilson Airport
3.1miJomo Kenyatta International Airport
9.8miPalacina Bistro
Cuisines
Ambiances
Location
Features
Age restrictions
Availability
Location
Features
Age restrictions
Availability
Spa/Wellness packages
Restaurant
Outdoor swimming pool
Indoor swimming pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Steam room
Spa tub
Sauna
Air conditioning
Bar
Sun deck
Tour desk
Private entrance
Parking On Site
Terrace
24-hour front desk
Kitchen
Non-smoking rooms
Live music/Performance
Beach chairs/Loungers
Patio
Kitchenware
Garden view
Kitchenette
Garden
Bathtub
Balcony
Bidet
Free toiletries
Soundproof
Accessibility
Upper floors accessible by stairs only
Activities
Aerobics
Golf course
Live music/Performance
Live sports events (broadcast)
Bathroom
Additional bathroom
Bathrobe
Bathtub
Bidet
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Slippers
Spa tub
Toilet
Toilet paper
Towels
Bedroom
Linens
Walk-in closet
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Entertainment & Family Services
Board games/Puzzles
Books, DVDs or music for children
Evening entertainment
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Express check-in/out
Invoice provided
Private check-in/out
Tour desk
General
Air conditioning
Designated smoking area
Family rooms
Heating
Laptop size safe
Mosquito net
Non-smoking rooms
Private entrance
Room service
Soundproof
Tile/Marble floor
Internet
Free wifi
Kitchen
Cleaning products
Dining table
Dryer
Electric kettle
High chair
Kitchen
Kitchenette
Kitchenware
Microwave
Oven
Refrigerator
Stovetop
Toaster
Washing machine
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Cable channels
DVD player
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Garden
Outdoor dining area
Outdoor fireplace
Outdoor furniture
Patio
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Room Amenities
Fan
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Fitness
Fitness center
Indoor swimming pool
Locker rooms
Massage
Outdoor swimming pool
Sauna
Spa/Wellness packages
Steam room
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
Garden view
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
3+ years
Extra bed upon request
$50 per person per day
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Visa,
Mastercard,
American Express,
JCB,
Maestro,
Cash only
This property accepts cash.
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