I don't remember how many times I've been coming back to this hotel and other PHC hotels for years. Because of their location, comfy room interior design and well equipped room facilities. Their hotel is like a comfortable home. But this time around, I'm a little disappointed with the housekeeping services. No one has long hair in my family. But every time i came back after they cleaned my room, I realised there was a lot of long hair on the floor around the room. I assumed, they mopped the room without rinsing it well from the previous room. When I stay in a hotel, cleanliness is important. Because the hotel is a place people come and go. To keep it clean every time for the guests, should be a priority. Will I ever come back to Magazine Vista? Definately. I love this place. My family loves it here.

None.

Very spacious, clean, suitable for family with great facilities ie: tv, kitchen, kitchen utensils, filtered water, washing machine & dryer, 2 double bed & 1 king bed

Just that the hotel have no parking area & that no nearby parking area. If you have small kids and luggage with you quite troublesome. Need to cross the simpang 5 traffic light to get to the nearest parking area beside the masjid jamek (rm50 plus if entered at 9pm till check out time haha).

The hotel was literally diagonally across KOMTAR. Strategic place as many eateries were within walking distance. The entire floor was huge and the necessary amenities were provided including detergent for clothes and dishes. The initial fear was noises from the main street was not as bad as expected. Where I lived is way worse. Everything was clean and the living area is a nice hangout place for the entire family to gather around watching TV while enjoying each others company. The staff who came to clean was polite and courteous. Advice to whatsapp the property ahead of time as the centralised PHC hotel lobby was not opened on the day we arrived. Luckily they were prompt to answer the message and helpful to arrange a staff to guide us to keep the luggage while roam around Georgetown first waiting for check-in. The check-in process was done in the room itself and the staff was a jolly fellow. Everything was brought in his backpack and he brought us around introducing the rooms and the amenities. A nice hotel to go to for those with larger families as the staff did mentioned the room we paid for can house up to 10 people.

No on location parking. May be tad a bit noisy for those light sleepers.

Location was close by to quite a few food options. All main tourist attractions were at most a 10-15 minute cab ride away. Rooms were spacious and overall apartment was kept clean.

Since the hotel is a shop house, there was no proper pick-up and drop-off point which made it a bit challenging to wave down the e-hailing car sometimes. Not very suitable for senior citizens who have walking disabilities as there is a semi-steep flight of stairs up into the apartment.

The location of the hotel is very convenient as it is opposite one of the most famous attraction, The Top Penang, which is also one of the tallest building in Penang. Staffs are friendly. The hotel is very spacious and super cosy.

There’s stairs up to the rooms which could be inconvenient for elderly people.

Spacious room, strong airconditioning, good location. Comfy beds

Area was very noisy (cant be helped as it is next to a road). The door lock is less sensitive so it took awhile to unlock. There is a long flight of stairs that may be challenging for elderly

We had to phoned the appart as we were stuck in the traffic coming from KL, we had an eight hour journey, with a transit and lunch at Ipoh. They send someone to welcome us and have the check-in procedures, this guy was really professional, his name is Firman, he comes from Penang. He has a good follow up during our stay and was always eager to help, really appreciate his devotion to his work. Once we had climbed the stairs, we were quite impressed by the apartment. It was so clean and well maintained, the aircon working perfectly. The apart was ready when we arrived , did not have to wait. A spacious living room, with a table and chairs for all of our six members. Sofas and a nice TV set, with Netflix..... we could watch music video on Youtube. The kitchen has all the required necessities, a large refrigerator, washing machine with dryer which surprised us by its quality. Facilities for cooking available.. The rooms were also very clean, with large beds and clean linen. The bathrooms were also clean and really well designed. The Location is ok, quite near to various attractions, but it was sad to note that the shopping malls have been hit by the COVID, there was many shops closed and the maintenance also has suffered. Apart for 1st Avenue, the other malls were quite deceptive. Another plus side of the location is the presence of a covenience shop, offering quite a large variety of goods, even alcohol products, just 10 (ten) mts from the apart and below (at ground floor level) you have to eat at the Shusis hotel and the different Mamak ( selling local foods, so delicious). There are so many places for foods at any time of the day and I felt secured for my family. The best place for shopping is by far at Gurney, yes it is at a higher level, even for the night markets. Concerning transport I must say that it is so easy to use Grab. Bus also is ok. Overall the apart ( 3 bedrooms ) was a very good choice for my first visit in Penang. I look forward for my next visit.

The apart itself is very good, but there is a need to improve its look from outside, mainly at ground level some work is needed to give a better look to the entrance of the different apartments. I would also suggest that the management have a look at the floor, near the sink in the kitchen, which is a bit damaged. Its not so serious , but it must be repaired before it worsen. Some more lights at the entrance of the apart would also be welcomed. But overall, I maintain this is a very good apartment for a large family. .

We liked that there were three bedrooms and two toilets with shower facilities and a kitchenette complete with washer dryer and a large dining table. We had 3 adults and 2 kids and important to us. It is located at the busy junction and close to supermarkets, shopping, and dining options. They have internet TV with paid tv subscriptions.

There were many ants at the kitchenette and we had to always clear the rubbish ourselves. Some of the floorboards were creaky as it is at the second level of a shophouse unit and some popped up floorboards might need some maintenance as they pose a hazard to toddlers. This unit is located at the second storey of a shophouse and there are no lifts. The flight of stairs up to the unit can be a long one and it would be useful to have a child safe lock.

Overall staffs were giving their best in term of service. Was given a newly renovated room with after paint smell. Was able to switch to another room the next day. Overall, nice and strategic location. The room is big compared to the other hotel.

Quite a wait during check-in and check out time. There was no reception counter at this premise. Hence, we need to actively communicate with the staff using WhatsApp messenger.

Perfect stay for group of friends or family. We had 3 big rooms. Spacious living area and kitchen. Toilet was clean enough. The best was the location. Opposite to Komtar and 1st Avenue with convenience store nearby. Walking distance to some of the famous food spots. For other places, you might need to take grab/ taxi, but still, no complaints with the location.

Nothing. It was good for my 3 nights stay.