I like Kelvin very much. He guided me through for my transportation journey the entire time. He was an amazing host ever. Will be going back again in Dec and will book again the same hotel. The room was compact and very nice interior.

The bedsheets, pillow cases and towel's cleanliness cane be improved more as they were a bit smelly. then I used my own sheets to cover them as I'm not a person who really fuss about things. The towels, it's time to change to new ones as they have discolored already. :) Otherwise everything was good.

Very nice front desk manager. Kelvin is very professional, knowledgeable, kind and helpful. One of the best I met so far. Comfortable bed & pillow. Walking distance to many tourist attractions & food & malls & Komtar. Provided water bottle and kettle in the room. Also hot & cold water dispenser near reception.

NO WINDOW & room on second floor without lift. But Kelvin helped with my luggage, both during check in & out. Even though room without window, but the high ceiling and room design help to make my stay comfortable.

Very helpful staff, the room was very spacious. Like 10 minutes walk from Komtar bus terminal.

Stairs no elevator The toilet has still some stains on seat cover and the bath mat wasn’t really cleaned

I stayed here for one night at the end of my trip. I chose a deluxe room as the standard/superior rooms looked small in the photos. However I didn't end up spending a lot of time in my room during my stay, and the hotel has a nice, quiet, airy lobby to hang out in that I don't think I needed the deluxe room. The hotel is in a heritage building. I was told the hotel opened 2 years ago, so everything still looks new. However I found the hotel to be more aesthetically pleasing than functional. There is a rooftop, but there is only minimal furnishings and no shades, so it doesn't seem to be used much (if at all). The deluxe room has some extra space, but oddly no folding luggage rack for convenience. There is a TV and couch, but the TV only has YouTube and the couch has thin cushions and uncomfortable. The bed for the deluxe room is upstairs in "loft" style, and there is no night stand or any space next to the bed (to put your phone down?). The light switch is also halfway down the stairs instead of anywhere close to the bed. Being a heritage building, there is only a small internal window, so there isn't much natural light in the room. If you have a really short stay in George Town and find a good deal at this hotel, I would recommend it for the location. The hotel is literally across the street from the 1st Avenue mall, and minutes from the tourist area. If you just want a comfortable bed to sleep in at night, this place maybe for you.

Ambienti shume i bukur dhe i qete

Hotel situated in convenient place on the edge between downtown and newtown. Recently opened or renovated. Looks fresh. Staff very friendly and helpfull ! Good air-condition. Moder interior. Fridge in the room. Rate this hotel 8 just as for 3 star hotel.

Room has a window to another building less than 1m away. There are no closet or shelfs in the room. Amenities in the room do not as required for 4 stars hotel. Cleanliness.... seems in Malaysia there are bit different standarts. It is not worse, than in all other 3/4 stars rated hotels, I booked during my trip in Malaysia, but it is well below EU standards. Towels, bad linen are washed, but still not white with some stains.

The location of the property was fantastic, less than a five minute walk to the main part of George Town, buses were also really close by yo get to the Penang National Park. The staff were incredibly friendly and upgraded our room when we arrived. They have a water filter available so you can refill your bottle. The room also had a smart TV so we could watch a bit of Netflix before bed.

The room didn’t have a window which wasn’t the end of the world, it just meant we slept in later than we planned because the sun didn’t wake us.

I forgot to ask the receptionist name, but he is a gentleman! Very kind and helped us out with our luggage. Anyway regarding the proporty, eventhough the space is small but didn’t feel claustrophobic because of the loft design and there are windows to airwell that gave natural light ventilation. AProps to the architect 👏 And for the bathroom, it’s small but just right. Don’t even let me start on the water pressure and overhead shower - Absolutely amazing! Overall, it is definitely a comfortable place to stay, very clean and aesthetically pleasing. Appreciate that they maintained the contemporary traditional design.

Nothing. All is great!

The location is fabulous, shopping centers and more importantly, coffee, just across the road. The main reception person, Kelvin, made our stay an absolute pleasure, and we stayed longer because of him. Very helpful and friendly. The super king bed was really comfortable. The room is very quiet from noises outside the property, so did not get woken from the Mosque' call to prayers. Free purified water in reception that was healthy to drink. TV has YouTube built in so can search free YouTube movies and keep up to date with news back home. Clean white sheets and towels.

The stairs to the loft are steep and need a nightlight so you can navigate them in the night to the bathroom below. I unfortunately used Celcom, and my phone got no signal / data inside the room, but could get in reception. Apparently other providers get a week to usable signal in the room. Maybe the property can install a signal booster for guests. Otherwise your best bet is sit in reception or the coffee shop across the road. Small price to pay for a quiet night sleep.

Friendly staff. Beautifully decorated inside the common areas. Well located and great value. Comfortable bed and clean room, shower good pressure. Would recommend for anyone wanting to come to Georgetown!

If you’re a light sleeper bring ear plugs as with all of these types of traditional properties in Georgetown sound travels. We slept very well though.