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$282Boulevard Kukulcan Km. 8.50, Cancún, 77500, Mexico
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+1-833-728-2041174 reviews
1/56
Spa/Wellness packages
Kids' club
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Welcome to the stunning Altitude at Krystal Grand Cancun, where your tropical dreams come to life in this luxurious all-inclusive 5-star resort! Nestled on the beautiful Boulevard Kukulcan in Cancun, Quintana Roo, the resort boasts breathtaking ocean views and quick access to the vibrant heart of the city, just 11.5 kilometers away. Starting from an affordable $282 per night, you can indulge in a blend of relaxation and adventure in a picturesque paradise.
The Altitude offers a fantastic selection of amenities to keep every traveler entertained. Whether you’re lounging by the beachfront, unwinding in the outdoor pool, or treating yourself to a soothing spa day, there’s something for everyone. Kids can splash around in their own pool or enjoy the free kids' club, while adults can savor delightful meals in the on-site restaurant, sip refreshing cocktails at the bar, and capture unforgettable moments with live music performances. Even beyond the thrills, the resort provides extra pampering with room service, a fitness center, and complimentary Wi-Fi to share your escapades with friends.
But don’t just take our word for it; with 174 glowing reviews and a reputation that speaks volumes, visitors rave about their experiences at Altitude at Krystal Grand Cancun. From spacious, soundproof rooms equipped with air conditioning and free toiletries to the mesmerizing views from your private balcony, every detail is designed to enhance your stay. Picture picnicking in the garden or soaking in the hot tub after a day of adventure—this resort is not just a place to stay, it’s a world of fun awaiting your arrival!
As you dive into the culinary delights of Altitude at Krystal Grand Cancun, prepare your taste buds for an array of options that will keep the whole family grinning with satisfaction! Feast at Restaurant O, where a delectable blend of Mexican and international favorites awaits. Craving Italian? Look no further than Risotto, where tempting pasta dishes create the perfect family atmosphere. If you’re in the mood for a culinary adventure through Asia, Ayami serves up vibrant flavors that will have you feeling like you’ve traveled to the far East without leaving your chair!
But wait, there’s more! For those who relish a classic meat feast, The Grill delivers a mouthwatering steakhouse experience, while seafood lovers can enjoy the fresh catch of the day at Red Fish. If casual dining is more your style, The Beach Bar & Grill offers American and Mexican favorites to satisfy those beachy appetites. Dive into a plate piled high with tacos or savor a juicy burger while you soak up the sun. Each venue promises a family-friendly ambiance, so no one has to miss out on the fun—mealtime here is an event in itself!
After an action-packed day splashing in the heated outdoor pool or chasing after beach waves, spend your evenings unwinding with live music while you sip on cocktails from the bar. Whether you’re feeling adventurous, playful, or indulgent, this resort is all about embracing the spirit of fun. Be ready to create unforgettable memories as you relax in the warm sea breeze, laugh with loved ones, and bask in all the beauty Cancun has to offer. Altitude at Krystal Grand Cancun is not just a resort; it’s your next favorite tropical playground!
Closest airports
Cancún International Airport
11miCozumel International Airport
44.5miSpa/Wellness packages
Kids' club
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Steam room
Spa tub
Beach
Hot tub
Air conditioning
Bar
Tour desk
Parking On Site
Terrace
24-hour front desk
Ocean view
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Beach umbrellas
Beach chairs/Loungers
Landmark view
Elevator
Playground
Picnic area
Garden
View
Bathtub
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Free toiletries
Balcony
Soundproof
Show 5 photos
Altitude Suite
2 Double Beds
540 sqft
Landmark view
City view
Private Bathroom
Balcony
More details
Experience the ultimate luxury in our Altitude Suite Double, offering stunning landmark and city views from your private balcony. This spacious suite is equipped with modern amenities such as a minibar, coffee machine, and flat-screen TV, ensuring a comfortable and unforgettable stay.
Show 5 photos
Altitude Suite, Oceanfront
1 King Size Bed
550 sqft
Ocean view
Landmark view
Private Bathroom
Balcony
More details
Indulge in our Altitude Suite ocean front, a spacious 549 sqft suite with breathtaking views of the ocean and landmarks. Relax on your private balcony, enjoy the minibar or coffee machine, and unwind in front of the flat-screen TV after a day of exploring. With luxurious amenities, including an executive lounge and extra long beds, our suite is perfect for a romantic getaway or a well-deserved escape.
Show 4 photos
Altitude Corner Suite, Partial Ocean View
1 King Size Bed
605 sqft
Ocean view
Landmark view
Private Bathroom
Balcony
More details
Welcome to the Altitude Corner Suite with Partial Ocean View, a spacious and luxurious double room featuring a comfortable King size bed, a private bathroom, and a balcony overlooking the stunning ocean. Enjoy amenities like a minibar, coffee machine, and flat-screen TV while soaking in the beauty of the ocean from the comfort of your room. a lovely beach experience awaits you here.
Show 4 photos
Altitude Corner Suite, Oceanfront
1 King Size Bed
605 sqft
Ocean view
Landmark view
Private Bathroom
Balcony
More details
Experience the ultimate oceanfront luxury in our Altitude Corner Suite, boasting 603 sqft of space and a balcony with breathtaking ocean and landmark views. Unwind and enjoy the comfort of the extra-long king size bed, private bathroom, and modern amenities such as a minibar, flat-screen TV, and air conditioning.
Show 4 photos
Altitude Master Suite
1 King Size Bed
2 Sofa Beds
1055 sqft
Ocean view
Landmark view
Hot tub
Spa tub
x3
More details
Indulge in luxury and breathtaking views at our Altitude Master Suite. With its spacious layout, private bathroom, and a balcony overlooking the ocean and landmarks, this suite offers the perfect escape with a hot tub, Jacuzzi, and all the amenities you need for a truly memorable stay.
Deluxe, King, Oceanfront, Balcony
1 King Size Bed
Balcony
More details
Deluxe, 2 Double, Oceanfront
2 Double Beds
More details
Altitude, King, Partial Ocean View
1 King Size Bed
More details
Altitude Suite, King
1 King Size Bed
More details
Suite, Oceanfront
1 King Size Bed
More details
Altitude, King, Ocean View
1 King Size Bed
More details
Room - 2 Double
2 Double Beds
More details
8.1
174 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇦🇹
Isabella
9.1
March 2022
totally positively surprised about the experience! Considering the overall rating, I was not too confident about staying here but I was VERY positively surprised by the stay. The room in the Altitude tower i great, also the All inclusive very nice. infinity pool only accessible by Altitude guests is real great too.
Only thing I found not so good, was All In dinner in the buffet restaurant (even though the a la carte were really nice). I thought that there was a quite limited selection of food as well as seats available in the restaurant. Same applies to sunbeds, specially on the beach. If you dont get up in the early morning to reserve, you wont get a spot anymore. Beach generally very busy all over, but still enjoyable.
🇺🇸
Katerricka
8.2
March 2022
Great location. Walking distance from coco bongo (party scene) and the staff were helpful. The hotel was very clean.
Everything closed early. Pools closed at about 8 pm most nights and some bars in the hotel closed at 7pm.
🇺🇸
Elizabeth
8.2
September 2023
Ocean few room and location in hotel district was great.
The resort have three main restaurants. They failed to disclose that only one restaurant is open a day and that you have to book it at a certain time using there system and hope they can fit you in. The system didn't work for us the first and and by 10:00 when we went downstairs to speak to staff the restaurant was booked. I believe this issue is due to staffing issues. They did have a buffet but the food was only mediocre. We also had an issue getting bar service. They would rarely come around and the drinks had very little alcohol and were served in very small glasses.
🇺🇸
Mark
8.2
July 2022
The location was nice and most of the staff were helpful.
Check in was horrible. My friends and I had to pay additional money or we couldn’t check in. The manager was no help. It was very late and we called booking.com and because we checked in the hotel and manager wouldn’t do anything except make us pay more.
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Anonymous
10
July 2023
The property was located in the perfect spot. It was just about a 5min walk from the strip! The staff was all super nice, and the room we stayed in was very clean. They definitely tried to keep it interesting by always having some type of event. Excursions were very easy to book through the hotel, and they had very reasonable pricing for them as well. It was our first time staying there, but we will definitely be booking here again!
The check-in took a little too long, and there kept being an issue with whether we were at “Krystal Altitude” or regular “Krystal Grand”. Our bracelets said “Krystal Altitude” but when we’d order room service, they insisted we were at “Krystal Grand”. So little bit of a confusion
🇺🇸
Shameka
10
February 2022
it was clean n stuff was amazing
I didn’t they could do better on the food n liquor
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Rosemary
10
August 2023
We reserved 4 rooms ; Master suite , Corner partial ocean view , corner ocean view , double room interior view. I love the rooms , the food, the service , the staff , the shows , the infinity pool. The location is excellent and close to Coco Bongo , shopping mall, restaurants , bars , supermarket ..
For me was perfect , but I came with my parents who are 74 and 77 and there was no elevator from the tower to main building (buffet restaurant ) which made a very long walk to restaurants . They should have handicap ramps .
🇺🇸
Jeudy
10
July 2022
everything was amazing from the food to the staff. the location and the beach. the room had and great view of the gulf. can't wait to go back with friends and family.
can't say I didn't like anything.
🇨🇦
Cheryl
9.1
March 2023
The beach was stunning and we were fortunate to have it free of seaweed for the week. The view from the corner suite in the tower was exceptional. Food was fine. Staff went out of their way to make the stay wonderful. Special thanks to Valeria the concierge and Celerino the waiter at the infinity pool.
The noise from a beach club down the beach was quite loud one night but other than that it was a great vacation.
🇺🇸
Anonymous
10
July 2023
It’s at a great location. Staff is friendly and pleasant to talk to. The room I had was beautiful and bed very comfortable. Great air conditioning system, room was always nice and cool. Enjoyed eating dinner at two of the ala carte restaurants there Risotto and Ayami. You do have to make reservation for them though. Also, I liked very much that when you are on the beach or at the pool you have service for drinks and food if you like. Definitely looking forward to going there again and staying at same hotel.
Attractions
Mandala Cancun Nightclub
0.2miLa Isla Shopping Village
2.1miCancun Hotel Zone (Avenida Kukulkan)
2.6miJolly Roger Pirate Ship
3miCancun Scenic Tower (Torre Escénica)
3.1miIsla Mujeres
5.1miKin Ha Water Park (Balneario Kin Ha)
5.4miPalapas Park (Parque Las Palapas)
5.8miCenote Nohoch Nah Chich
6miPlaya Norte (North Beach)
8.6miVentura Park
8.9miXoximilco Cancun
12.2miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
21.7miContoy Island (Isla Contoy)
25.7miSelvatica
28miAttractions
Mandala Cancun Nightclub
0.2miLa Isla Shopping Village
2.1miCancun Hotel Zone (Avenida Kukulkan)
2.6miJolly Roger Pirate Ship
3miCancun Scenic Tower (Torre Escénica)
3.1miIsla Mujeres
5.1miKin Ha Water Park (Balneario Kin Ha)
5.4miPalapas Park (Parque Las Palapas)
5.8miCenote Nohoch Nah Chich
6miPlaya Norte (North Beach)
8.6miVentura Park
8.9miXoximilco Cancun
12.2miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
21.7miContoy Island (Isla Contoy)
25.7miSelvatica
28miAirports
Cancún International Airport
11miCozumel International Airport
44.5miRestaurant O
Cuisines
Ambiances
Risotto
Cuisines
Ambiances
Ayami
Cuisines
Ambiances
The Grill
Cuisines
Ambiances
Red Fish
Cuisines
Ambiances
La Taqueria
Cuisines
Ambiances
The Beach Bar & Grill
Cuisines
Ambiances
Location
Features
Availability
Spa/Wellness packages
Kids' club
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Steam room
Spa tub
Beach
Hot tub
Air conditioning
Bar
Tour desk
Parking On Site
Terrace
24-hour front desk
Ocean view
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Beach umbrellas
Beach chairs/Loungers
Landmark view
Elevator
Playground
Picnic area
Garden
View
Bathtub
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Free toiletries
Balcony
Soundproof
Accessibility
Bathroom emergency cord
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by elevator
Wheelchair accessible
Activities
Aerobics
Beach
Cooking class
Game room
Happy hour
Live music/Performance
Themed dinners
Bathroom
Bathrobe
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Spa tub
Toilet
Toilet paper
Towels
Bedroom
Extra long beds (> 6.5 ft)
Linens
Wardrobe or closet
Business Facilities
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Entertainment & Family Services
Babysitting/Child services
Entertainment staff
Evening entertainment
Kids' club
Playground
Food & Drink
Bar
Breakfast in the room
Fruit
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Private check-in/out
Tour desk
General
Air conditioning
Convenience store on site
Elevator
Executive lounge access
Facilities for disabled guests
Family rooms
Interconnecting room(s) available
Non-smoking rooms
Room service
Soundproof
Tile/Marble floor
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Living Area
Desk
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Telephone
TV
Outdoors
Balcony
Beachfront
Garden
Picnic area
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Mobile app for room service
Room Amenities
Iron
Sofa bed
Safety & security
Safe
Services
Wake-up service/Alarm clock
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Beauty services
Body scrub
Body treatments
Body wrap
Couples' massage
Facial treatments
Fitness
Fitness center
Fitness classes
Foot massage
Full-body massage
Hair coloring
Hair treatments
Haircut
Hairstyling
Hand massage
Head massage
Hot tub
Kids' pool
Locker rooms
Makeup services
Manicure
Massage
Massage chair
Neck massage
Outdoor swimming pool
Pedicure
Spa
Spa facilities
Spa/Wellness packages
Steam room
Waxing services
Yoga classes
View
City view
Landmark view
Ocean view
Pool view
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
From 04:00
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children over 4 are welcome.
Children 13 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Visa,
Mastercard,
American Express,
Cash only
This property accepts cash.
At what times are check-in and check-out at Altitude at Krystal Grand Cancun - All Inclusive?
Planning to stay at Altitude at Krystal Grand Cancun - All Inclusive? Kindly note that you can check in after 03:00 PM and before 12:00 PM is when you'll need to check out.
Does Altitude at Krystal Grand Cancun - All Inclusive offer complimentary parking?
Yes, there is parking available at the Altitude at Krystal Grand Cancun - All Inclusive. The parking is free, private, and on site. No parking reservation is required.
How much does a stay at Altitude at Krystal Grand Cancun - All Inclusive cost?
Altitude at Krystal Grand Cancun - All Inclusive has a starting price of $282 for accommodations. Do remember that actual rates might deviate based on the room and date. Insert your dates for a detailed price view.
What are the room types available at Altitude at Krystal Grand Cancun - All Inclusive?
The Altitude at Krystal Grand Cancun offers a variety of room options. The rooms include corner suites with partial ocean views or ocean front views, master suites, and double suites. All of the rooms are non-smoking and vary in size from 538 sqft to 1055 sqft. The rooms can accommodate either 2 adults or 3 adults and all include comfortable beds, such as king size or double beds.
What activities does Altitude at Krystal Grand Cancun - All Inclusive offer?
Guests at the Altitude at Krystal Grand Cancun - All Inclusive hotel have a variety of leisure amenities to enjoy during their stay. They can relax and rejuvenate with spa and wellness packages, which include services such as full-body massages, facials, and beauty treatments. The hotel features a beachfront location, allowing guests to enjoy the beautiful beach and relax on beach chairs or under beach umbrellas.
For those looking to cool off, there is an outdoor swimming pool available, which is heated and offers a great view. There is also a separate kids' pool for families traveling with children. Additionally, guests can take advantage of the steam room, spa tub, and hot tub/jacuzzi for further relaxation.
When it comes to dining options, the hotel offers several on-site restaurants. These include Restaurant O, Risotto, Ayami, The Grill, Red Fish, La Taqueria, and The Beach Bar & Grill, offering a variety of cuisines ranging from Mexican and Italian to Asian and seafood.
Does Altitude at Krystal Grand Cancun - All Inclusive feature a pool area?
The hotel has one pool available for guests. This pool is outdoor and heated, and it offers a view. It is open all year round (AllSeason).
Does Altitude at Krystal Grand Cancun - All Inclusive have on-site restaurants?
Yes, the hotel has multiple on-site restaurants available. The restaurants included are Restaurant O (Mexican and International cuisine), Risotto (Italian cuisine), Ayami (Asian cuisine), The Grill (Steakhouse and Grill BBQ), Red Fish (Seafood), La Taqueria (Mexican cuisine), and The Beach Bar & Grill (American and Mexican cuisine).
What methods of payment does Altitude at Krystal Grand Cancun - All Inclusive accept?
Altitude at Krystal Grand Cancun - All Inclusive accepts various payment methods, including cash, American Express, Visa, and Mastercard.
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