174 reviews
From
$282Boulevard Kukulcan Km. 8.50, Cancún, 77500, Mexico
174 reviews
1/56
From
$282Spa/Wellness packages
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Steam room
Spa tub
Welcome to Altitude at Krystal Grand Cancun - All Inclusive, a luxurious 5-star resort located in the vibrant city of Cancún, Mexico. With a stunning beachfront location and just 7.2mi from the city center, this resort offers the perfect blend of relaxation and excitement.
Step inside and experience the ultimate in comfort and convenience. From the outdoor swimming pool and kids' pool to the spa and fitness center, there's something for everyone here. Indulge in a spa or wellness package, soak in the hot tub, or enjoy a delicious meal at the on-site restaurant. With 174 rave reviews, you can rest assured that your stay will be unforgettable.
The Altitude at Krystal Grand Cancun also offers a range of other amenities, including a convenience store, game room, playground, and entertainment staff. And with pet-friendly accommodations and wheelchair accessibility, every guest is taken care of. So whether you're looking to relax on the beach, explore the city, or simply unwind in luxury, Altitude at Krystal Grand Cancun - All Inclusive is the perfect choice for your next vacation. Prices start from just $282.
When it's time to cool off and take a dip, you'll find yourself spoiled for choice at Altitude at Krystal Grand Cancun - All Inclusive. The resort boasts not one, but two outdoor swimming pools. Take a refreshing swim and soak up the Mexican sun as you enjoy the stunning view. And don't worry about the temperature - both pools are heated to ensure your comfort all year round. Whether you prefer a pool with a view or a pool closer to the beach, you'll find the perfect spot to relax and unwind.
Indulge your taste buds with a culinary adventure at the various on-site restaurants. Altitude at Krystal Grand Cancun - All Inclusive offers a range of dining options suitable for the whole family. From the authentic Mexican flavors of Restaurant O to the delectable Italian cuisine of Risotto, there's something to satisfy every palate. Craving Asian fare? Head to Ayami for a taste of the East. And if you're a meat lover, don't miss the mouthwatering steaks and grilled BBQ dishes at The Grill. With so many options to choose from, you'll never run out of delicious dining experiences during your stay.
At Altitude at Krystal Grand Cancun - All Inclusive, convenience is key. The resort accepts cash as a payment method, ensuring that you have flexibility and ease during your stay. You can also use your American Express, Visa, or Mastercard for a seamless transaction. So whether you prefer to pay with cash or credit, the resort has got you covered. This attention to detail and commitment to guest satisfaction are just some of the many reasons why Altitude at Krystal Grand Cancun - All Inclusive is the perfect choice for your next luxurious vacation.
Closest airports
Cancún International Airport
11miCozumel International Airport
44.5miSpa/Wellness packages
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Steam room
Spa tub
Beach
Kids' club
Hot tub
Air conditioning
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Ocean view
Non-smoking rooms
Live music/Performance
Bar
Fitness center
Landmark view
Elevator
Room service
Restaurant
Picnic area
Garden
View
Wheelchair accessible
Terrace
Bathtub
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Free toiletries
Balcony
Soundproof
Private Bathroom
Parking On Site
Show 4 photos
Altitude Corner Suite, Partial Ocean View
1 King Size Bed
605 sqft
Ocean view
Landmark view
Private Bathroom
Balcony
More details
Welcome to the Altitude Corner Suite with Partial Ocean View, a spacious and luxurious double room featuring a comfortable King size bed, a private bathroom, and a balcony overlooking the stunning ocean. Enjoy amenities like a minibar, coffee machine, and flat-screen TV while soaking in the beauty of the ocean from the comfort of your room. a lovely beach experience awaits you here.
Show 4 photos
Altitude Corner Suite Oceanfront
1 King Size Bed
605 sqft
Ocean view
Landmark view
Private Bathroom
Balcony
More details
Experience the ultimate oceanfront luxury in our Altitude Corner Suite, boasting 603 sqft of space and a balcony with breathtaking ocean and landmark views. Unwind and enjoy the comfort of the extra-long king size bed, private bathroom, and modern amenities such as a minibar, flat-screen TV, and air conditioning.
Show 4 photos
Altitude Master Suite
1 King Size Bed
2 Sofa Beds
1055 sqft
Ocean view
Landmark view
Hot tub
Spa tub
x3
More details
Indulge in luxury and breathtaking views at our Altitude Master Suite. With its spacious layout, private bathroom, and a balcony overlooking the ocean and landmarks, this suite offers the perfect escape with a hot tub, Jacuzzi, and all the amenities you need for a truly memorable stay.
Show 5 photos
Altitude Suite, 2 Double
2 Double Beds
540 sqft
Landmark view
City view
Private Bathroom
Balcony
More details
Experience the ultimate luxury in our Altitude Suite Double, offering stunning landmark and city views from your private balcony. This spacious suite is equipped with modern amenities such as a minibar, coffee machine, and flat-screen TV, ensuring a comfortable and unforgettable stay.
Show 5 photos
Altitude Suite Oceanfront
1 King Size Bed
550 sqft
Ocean view
Landmark view
Private Bathroom
Balcony
More details
Indulge in our Altitude Suite ocean front, a spacious 549 sqft suite with breathtaking views of the ocean and landmarks. Relax on your private balcony, enjoy the minibar or coffee machine, and unwind in front of the flat-screen TV after a day of exploring. With luxurious amenities, including an executive lounge and extra long beds, our suite is perfect for a romantic getaway or a well-deserved escape.
8.1
174 reviewsFrom
$282Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇦🇹
Isabella
9.1
9.1
totally positively surprised about the experience! Considering the overall rating, I was not too confident about staying here but I was VERY positively surprised by the stay. The room in the Altitude tower i great, also the All inclusive very nice. infinity pool only accessible by Altitude guests is real great too.
Only thing I found not so good, was All In dinner in the buffet restaurant (even though the a la carte were really nice). I thought that there was a quite limited selection of food as well as seats available in the restaurant. Same applies to sunbeds, specially on the beach. If you dont get up in the early morning to reserve, you wont get a spot anymore. Beach generally very busy all over, but still enjoyable.
🇺🇸
Katerricka
8.2
8.2
Great location. Walking distance from coco bongo (party scene) and the staff were helpful. The hotel was very clean.
Everything closed early. Pools closed at about 8 pm most nights and some bars in the hotel closed at 7pm.
🇺🇸
Mark
8.2
8.2
The location was nice and most of the staff were helpful.
Check in was horrible. My friends and I had to pay additional money or we couldn’t check in. The manager was no help. It was very late and we called booking.com and because we checked in the hotel and manager wouldn’t do anything except make us pay more.
🇺🇸
Elizabeth
8.2
8.2
Ocean few room and location in hotel district was great.
The resort have three main restaurants. They failed to disclose that only one restaurant is open a day and that you have to book it at a certain time using there system and hope they can fit you in. The system didn't work for us the first and and by 10:00 when we went downstairs to speak to staff the restaurant was booked. I believe this issue is due to staffing issues. They did have a buffet but the food was only mediocre. We also had an issue getting bar service. They would rarely come around and the drinks had very little alcohol and were served in very small glasses.
🇺🇸
Shameka
10
10
it was clean n stuff was amazing
I didn’t they could do better on the food n liquor
🇺🇸
Anonymous
10
10
The property was located in the perfect spot. It was just about a 5min walk from the strip! The staff was all super nice, and the room we stayed in was very clean. They definitely tried to keep it interesting by always having some type of event. Excursions were very easy to book through the hotel, and they had very reasonable pricing for them as well. It was our first time staying there, but we will definitely be booking here again!
The check-in took a little too long, and there kept being an issue with whether we were at “Krystal Altitude” or regular “Krystal Grand”. Our bracelets said “Krystal Altitude” but when we’d order room service, they insisted we were at “Krystal Grand”. So little bit of a confusion
🇺🇸
Jeudy
10
10
everything was amazing from the food to the staff. the location and the beach. the room had and great view of the gulf. can't wait to go back with friends and family.
can't say I didn't like anything.
🇺🇸
Rosemary
10
10
We reserved 4 rooms ; Master suite , Corner partial ocean view , corner ocean view , double room interior view. I love the rooms , the food, the service , the staff , the shows , the infinity pool. The location is excellent and close to Coco Bongo , shopping mall, restaurants , bars , supermarket ..
For me was perfect , but I came with my parents who are 74 and 77 and there was no elevator from the tower to main building (buffet restaurant ) which made a very long walk to restaurants . They should have handicap ramps .
🇨🇦
Cheryl
9.1
9.1
The beach was stunning and we were fortunate to have it free of seaweed for the week. The view from the corner suite in the tower was exceptional. Food was fine. Staff went out of their way to make the stay wonderful. Special thanks to Valeria the concierge and Celerino the waiter at the infinity pool.
The noise from a beach club down the beach was quite loud one night but other than that it was a great vacation.
🇺🇸
Anonymous
10
10
It’s at a great location. Staff is friendly and pleasant to talk to. The room I had was beautiful and bed very comfortable. Great air conditioning system, room was always nice and cool. Enjoyed eating dinner at two of the ala carte restaurants there Risotto and Ayami. You do have to make reservation for them though. Also, I liked very much that when you are on the beach or at the pool you have service for drinks and food if you like. Definitely looking forward to going there again and staying at same hotel.
Attractions
Mandala Cancun Nightclub
0.2miLa Isla Shopping Village
2.1miCancun Hotel Zone (Avenida Kukulkan)
2.6miJolly Roger Pirate Ship
3miCancun Scenic Tower (Torre Escénica)
3.1miIsla Mujeres
5.1miKin Ha Water Park (Balneario Kin Ha)
5.4miPalapas Park (Parque Las Palapas)
5.8miCenote Nohoch Nah Chich
6miPlaya Norte (North Beach)
8.6miVentura Park
8.9miXoximilco Cancun
12.2miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
21.7miContoy Island (Isla Contoy)
25.7miSelvatica
28miAttractions
Mandala Cancun Nightclub
0.2miLa Isla Shopping Village
2.1miCancun Hotel Zone (Avenida Kukulkan)
2.6miJolly Roger Pirate Ship
3miCancun Scenic Tower (Torre Escénica)
3.1miIsla Mujeres
5.1miKin Ha Water Park (Balneario Kin Ha)
5.4miPalapas Park (Parque Las Palapas)
5.8miCenote Nohoch Nah Chich
6miPlaya Norte (North Beach)
8.6miVentura Park
8.9miXoximilco Cancun
12.2miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
21.7miContoy Island (Isla Contoy)
25.7miSelvatica
28miAirports
Cancún International Airport
11miCozumel International Airport
44.5miRestaurant O
Cuisines
Mexican•InternationalAmbiances
Family FriendlyRisotto
Cuisines
ItalianAmbiances
Family FriendlyAyami
Cuisines
AsianAmbiances
Family FriendlyThe Grill
Cuisines
Steakhouse•GrillBbqAmbiances
Family FriendlyRed Fish
Cuisines
SeafoodAmbiances
Family FriendlyLa Taqueria
Cuisines
MexicanAmbiances
Family FriendlyThe Beach Bar & Grill
Cuisines
American•MexicanAmbiances
Family FriendlyLocation
OutdoorFeatures
Heated•With viewAvailability
All seasonSpa/Wellness packages
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Steam room
Spa tub
Beach
Kids' club
Hot tub
Air conditioning
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Ocean view
Non-smoking rooms
Live music/Performance
Bar
Fitness center
Landmark view
Elevator
Room service
Restaurant
Picnic area
Garden
View
Wheelchair accessible
Terrace
Bathtub
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Free toiletries
Balcony
Soundproof
Private Bathroom
Parking On Site
Accessibility
Bathroom emergency cord
Entire unit wheelchair accessible
Lowered sink
Toilet with grab rails
Upper floors accessible by elevator
Wheelchair accessible
Activities
Aerobics
Beach
Cooking class
Game room
Happy hour
Live music/Performance
Themed dinners
Bathroom
Bathrobe
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Spa tub
Toilet
Toilet paper
Towels
Bedroom
Extra long beds (> 6.5 ft)
Linens
Wardrobe or closet
Business Facilities
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Entertainment & Family Services
Babysitting/Child services
Entertainment staff
Evening entertainment
Kids' club
Playground
Food & Drink
Bar
Breakfast in the room
Fruit
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Private check-in/out
Tour desk
General
Air conditioning
Convenience store on site
Elevator
Executive lounge access
Facilities for disabled guests
Family rooms
Interconnecting room(s) available
Ironing facilities
Non-smoking rooms
Room service
Soundproof
Tile/Marble floor
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Living Area
Desk
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Telephone
TV
Outdoors
Balcony
Beachfront
Garden
Picnic area
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Mobile app for room service
Room Amenities
Iron
Sofa bed
Safety & security
Safe
Safety features
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service/Alarm clock
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Beauty services
Body scrub
Body treatments
Body wrap
Couples' massage
Facial treatments
Fitness
Fitness center
Fitness classes
Foot massage
Full-body massage
Hair coloring
Hair treatments
Haircut
Hairstyling
Hand massage
Head massage
Hot tub
Kids' pool
Locker rooms
Makeup services
Manicure
Massage
Massage chair
Neck massage
Outdoor swimming pool
Pedicure
Spa
Spa facilities
Spa/Wellness packages
Steam room
Waxing services
Yoga classes
View
City view
Landmark view
Ocean view
Pool view
View
From
$282Check-in
From 15:00
Check-out
From 04:00
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
Age restriction may apply
Parking
Free private parking is available on site (reservation is not needed).
Children and beds
Child policies
Children over 4 are welcome.
Children 13 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Visa,
Mastercard,
American Express,
Cash only
This property accepts cash.
At what times are check-in and check-out at Altitude at Krystal Grand Cancun - All Inclusive?
Planning to stay at Altitude at Krystal Grand Cancun - All Inclusive? Kindly note that you can check in after 03:00 PM and before 12:00 PM is when you'll need to check out.
Does Altitude at Krystal Grand Cancun - All Inclusive offer complimentary parking?
Yes, there is parking available at the Altitude at Krystal Grand Cancun - All Inclusive. The parking is free, private, and on site. No parking reservation is required.
How much does a stay at Altitude at Krystal Grand Cancun - All Inclusive cost?
Altitude at Krystal Grand Cancun - All Inclusive has a starting price of $282 for accommodations. Do remember that actual rates might deviate based on the room and date. Insert your dates for a detailed price view.
What are the room types available at Altitude at Krystal Grand Cancun - All Inclusive?
The Altitude at Krystal Grand Cancun offers a variety of room options. The rooms include corner suites with partial ocean views or ocean front views, master suites, and double suites. All of the rooms are non-smoking and vary in size from 538 sqft to 1055 sqft. The rooms can accommodate either 2 adults or 3 adults and all include comfortable beds, such as king size or double beds.
What activities does Altitude at Krystal Grand Cancun - All Inclusive offer?
Guests at the Altitude at Krystal Grand Cancun - All Inclusive hotel have a variety of leisure amenities to enjoy during their stay. They can relax and rejuvenate with spa and wellness packages, which include services such as full-body massages, facials, and beauty treatments. The hotel features a beachfront location, allowing guests to enjoy the beautiful beach and relax on beach chairs or under beach umbrellas.
For those looking to cool off, there is an outdoor swimming pool available, which is heated and offers a great view. There is also a separate kids' pool for families traveling with children. Additionally, guests can take advantage of the steam room, spa tub, and hot tub/jacuzzi for further relaxation.
When it comes to dining options, the hotel offers several on-site restaurants. These include Restaurant O, Risotto, Ayami, The Grill, Red Fish, La Taqueria, and The Beach Bar & Grill, offering a variety of cuisines ranging from Mexican and Italian to Asian and seafood.
Does Altitude at Krystal Grand Cancun - All Inclusive feature a pool area?
The hotel has one pool available for guests. This pool is outdoor and heated, and it offers a view. It is open all year round (AllSeason).
Does Altitude at Krystal Grand Cancun - All Inclusive have on-site restaurants?
Yes, the hotel has multiple on-site restaurants available. The restaurants included are Restaurant O (Mexican and International cuisine), Risotto (Italian cuisine), Ayami (Asian cuisine), The Grill (Steakhouse and Grill BBQ), Red Fish (Seafood), La Taqueria (Mexican cuisine), and The Beach Bar & Grill (American and Mexican cuisine).
What methods of payment does Altitude at Krystal Grand Cancun - All Inclusive accept?
Altitude at Krystal Grand Cancun - All Inclusive accepts various payment methods, including cash, American Express, Visa, and Mastercard.
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