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+1-833-728-20412,378 reviews
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$56Avenida Yaxchilan 31, Cancún, 77500, Mexico
Reservations:
+1-833-728-20412,378 reviews
1/129
Spa/Wellness packages
Free parking
Outdoor swimming pool
Free wifi
Room service
Air conditioning
Tour desk
Bar
Welcome to the delightful Hotel Xbalamqué & Spa Cancún Centro, your perfect getaway nestled just 1.4mi from the vibrant heart of Cancún! With rates starting as low as $56 per night, this charming 3-star hotel on Avenida Yaxchilan 31 offers travelers a fabulous base to explore whether you’re seeking adventure, relaxation, or a splash of both. From the moment you arrive, you'll be greeted by friendly staff ready to help you unwind and craft the perfect vacation experience.
Dive into the refreshing outdoor swimming pool to soak up those sunny skies or enjoy a pampering session at the on-site spa for a little extra charge. The hotel offers free WiFi, allowing you to share those envy-inducing vacation photos in real-time! With 2,378 rave reviews, guests relish the cozy accommodations featuring air conditioning, non-smoking rooms, and complimentary breakfast to start your day off right. Plus, with a tour desk ready to help you navigate local attractions, you’ll be perfectly positioned for exploration!
After a day of adventure, enjoy the hotel’s sun deck with a refreshing drink from the bar, or treat yourself to a relaxing massage at the spa (available for an extra fee). Whether you're traveling solo, on a romantic escape, or with the family, Hotel Xbalamqué & Spa Cancún Centro provides a warm, inviting atmosphere with all the essentials for a memorable stay in this tropical paradise!
When it comes to relaxation, the hotel’s adult-only outdoor pool is an oasis where you can unwind in tranquil surroundings. Picture yourself lounging by the shimmering waters, drink in hand, as you bask in the Cancún sun. There’s no place quite like this to make a splash, and with vibrant tropical vibes surrounding you, it's the perfect spot to catch up on your reading or simply close your eyes and listen to the soothing sounds of paradise. Plus, the inviting sun deck beckons you to soak up those sun rays while you savor the warm breezes.
As the sun sets, why not step into a world of pampering at the on-site spa? Here, you can indulge in a variety of rejuvenating treatments that will leave you feeling as refreshed as a palm tree swaying in the gentle Cancún breeze. From massages to beauty treatments, unwind and recharge your spirit before an evening on the town. After all, a little indulgence is just what you need to enhance that vacation vibe! Plus, with the hotel’s fantastic location, you're never far from the bustling nightlife that Cancún is famous for.
Foodies will find joy in the start of their day with a complimentary breakfast designed to fuel your adventures. Enjoy tasty local scratch-made options that will have your taste buds dancing with delight. Whether you’re piling your plate high with fresh fruits or enjoying rich café con leche, you're bound to fuel up for a day of exploring. At Hotel Xbalamqué & Spa Cancún Centro, every moment is curated for fun and relaxation – making it the ideal stop for creating beautiful memories along the stunning Mexican coast!
Closest airports
Cancún International Airport
9.2miCozumel International Airport
45.1miSpa/Wellness packages
Free parking
Outdoor swimming pool
Free wifi
Room service
Air conditioning
Tour desk
Bar
Sun deck
Private entrance
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Elevator
Garden
Extra long beds (> 6.5 ft)
Free toiletries
Show 7 photos
Double Room
1 Double Bed
300 sqft
Private Bathroom
Private entrance
Air conditioning
Shower
+
More details
Experience a comfortable stay in our spacious Double Room, perfect for couples or small families. This well-appointed room features an inviting double bed, a private bathroom, air conditioning, and complimentary toiletries, providing everything you need for a relaxing stay.
Show 10 photos
Double Room with Two Double Beds
2 Double Beds
390 sqft
Private Bathroom
Private entrance
Air conditioning
Shower
x4
+
More details
The Double Room with Two Double Beds is a spacious and comfortable choice for families or groups of friends, accommodating up to 4 adults and 2 children. With its private bathroom, air conditioning, and free toiletries, this room ensures a relaxing stay for all guests.
Show 13 photos
Deluxe Suite
1 King Size Bed
450 sqft
Private Bathroom
Private entrance
Minibar
Flat-screen TV
+
More details
Welcome to our Deluxe Suite – an expansive suite offering 452 sqft of space with a comfortable king size bed, perfect for 2 adults and 1 child. Featuring modern amenities like a private bathroom, minibar, flat-screen TV, and air conditioning, this stylish suite provides a relaxing and enjoyable stay.
7
2,378 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
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Brenda
10
September 2023
I love the location and the Hotel is beautiful full of culture and the art is amazing every where inside and out. I also enjoyed the restaurants, spa, theater and coffee shop that are in the building. The front desk employees were very helpful and nice. Housekeeping was very nice too. I was able to walk to the convenience store and to the Mercado's. I also enjoyed the ADO public transit which was 3 blocks away. I felt safe at all times and I plan on coming back to stay again. Thank you the price was awesome 👍
It was a little moldy and could have been kept up some.
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Andrea
10
February 2023
This hotel and staff were extremely friendly and helpful! The hotel is beautiful and pictures just don’t do it justice. Definitely highly recommend!
The restaurant is overpriced. I ordered the chicken tacos and they didn’t even give me any hot sauce. I had re request a chopped up habanero to help give it a kick The cafe didn’t seem to have much to offer. The food was mediocre. However, they didn’t even have creamer for the coffee and didn’t provide any tortillas for the eggs until we asked. They were friendly, just wasn’t what I would expect for the elegant ambiance. For a short walk around the hotel we ate at many of the taquerias that had exceptional food for way less and they give you much more in proportion.
🇸🇮
Jasna
8.2
February 2023
we spend an afternoon and a night, had a breakfast in the morning, before leaving Mexico via Cancun airport. location is great for this purpose, short walk from ADO station. rooms are quite spacious, kids were impressed with the 'decor' of the place and enjoyed the pool very much. the staff was nice and efficient. breakfast in the hotel cafe was good and inexpensive (85 pesos for scrambled eggs with ham+american pancakes).
it could be way nicer with some maintenance.. there is no lightning in the shower/toilet part of the bathroom, there was no toilet paper when we got there, no glass for toothbrushes. wifi only in common areas, not in rooms.
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Guadalupe
8.2
December 2022
For the location the price was very good. Not expensive. I travel with a teen and 11 year old My kids loved the pool, it has 2 restaurants inside and one outside, right outside at the corner they have a hair salon I didn't checked prices. That bathroom has a good size. They have ac. The beds were ok. Good size. Clean and comfortable. If you just want a place to sleep and don't want to spend much this is a good place with extras pool,restaurants,hair salon,tour desk. Pretty good has a theme of Mayas .this hotel is good for a few nights since it doesn't have fridge were to store your drinks I stayed there 2 nights only so if you are not staying that long this is a good hotel. The people were nice and friendly they helped me to open✂️ some water equipment for my son also on the last day i want to wash my dirty clothes, they dont have washer on site they do have a laundry like 1 block away really close but i wanted to self wash it so i had to take a taxi to a laundry . But overall i really enjoyed been there . For the price! the only thing is that water in shower wasn't that hot. We stayed dic 13-15 We didn't care since it wasn't that cold anyways and cancun is hot ..that water was ok for us it was refreshing but if you are used to really hot water like sauna you won't get it here. Overall we really enjoyed our stay.
Is not that I didn't like it. I didn't really need it but if it had 1 hair dryer and small fridge to keep our drinks will make it much better. Also they don't have laundry service there. :( I had to take a taxi so If they had some washers on site. That will.be a plus
🇲🇽
Ellie
8.2
December 2022
The staff was very helpful, the decor was cool and beds comfy. Location was fairly close to ADO station (10 to 15 min walk) and close to the nightly fair they have too in the grandstand area. The pool was lovely btw!
Our room was not cleaned before arriving(it was in the process-this seems to be happing at most hotels we go to lately). They then moved us to a fresh one and the next room had a balcony off it with rather large group of people sitting right outside of it drinking. At 10 pm staff came and had them disapate. So yes we did have to small issues but both times the staff delt quickly with it with out even being asked.
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D'annunzio
9.1
January 2023
The room was huge! It was very comfortable and clean. I loved the location in the downtown and being close to the bus station, it made easy to move around the city. Also the decors inside the hotel are really lovely. They have a restaurant and a cafe on site and I had breakfast at the cafè many times: great! Staff is also really nice and helpful.
The room we had was a bit noisy at night.
🇺🇸
Sonali
8.2
January 2022
Good place to stay if you have an early morning flight or need ADO bus to go next day. Good mattress and bed, water pressure is good. Located close to Las Palapas to grab food to eat. R1 Bus to hotel zone
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Anna
9.1
June 2022
Location is perfect in the very center, close to the bus stop to Zona Hotelera; the room is big and full of light with a very nice design; the staff provides perfect service, they are helpful, polite, always smiling and ready to fulfill any request
The sound insulation of the room might be better, you hear everything that's going on outside the room. If you are with children mind that there's loud music on weekends, but anyway that doesn't spoil our holiday.
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Catherine
8.2
May 2022
The room was spacious and clean
The shower was awful it sprayed everywhere and wet your hair even if you didn’t wan to. The taps in the sink were so close from the border of the sink it was impossible to wash your hands unless you totally soak the whole work top and all what was on it. I was told at reception to take a bus n.1 I waited for ages it was in fact number 2. At least they should know the basic way to go around cancun.
🇨🇦
Emilie
9.1
January 2022
For the price we paid, the hotel was exactly what we were expecting. The room was very simple, with the bare minimum amenities a hotel should have. But the common areas almost felt like a museum! We loved walking around the hallways to see the statues and the paintings. Very original concept! The location, near the train station, was perfect for our needs.
The spa was unfortunately closed, which is understandable with the current sanitary measures in the region, but no mention was made of it on the hotel's website. Another thing is that you were supposed to give your room key back every time you went outside of the hotel to avoid losing them, which I thought was very weird.
Attractions
Palapas Park (Parque Las Palapas)
0.2miCenote Nohoch Nah Chich
1miCancun Scenic Tower (Torre Escénica)
2.8miJolly Roger Pirate Ship
2.9miLa Isla Shopping Village
5.5miMandala Cancun Nightclub
5.7miCancun Hotel Zone (Avenida Kukulkan)
5.8miKin Ha Water Park (Balneario Kin Ha)
7.7miIsla Mujeres
8miPlaya Norte (North Beach)
8.4miVentura Park
9.6miXoximilco Cancun
11.6miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
22miContoy Island (Isla Contoy)
23.2miSelvatica
25.5miAttractions
Palapas Park (Parque Las Palapas)
0.2miCenote Nohoch Nah Chich
1miCancun Scenic Tower (Torre Escénica)
2.8miJolly Roger Pirate Ship
2.9miLa Isla Shopping Village
5.5miMandala Cancun Nightclub
5.7miCancun Hotel Zone (Avenida Kukulkan)
5.8miKin Ha Water Park (Balneario Kin Ha)
7.7miIsla Mujeres
8miPlaya Norte (North Beach)
8.4miVentura Park
9.6miXoximilco Cancun
11.6miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
22miContoy Island (Isla Contoy)
23.2miSelvatica
25.5miAirports
Cancún International Airport
9.2miCozumel International Airport
45.1miLocation
Age restrictions
Availability
Spa/Wellness packages
Free parking
Outdoor swimming pool
Free wifi
Room service
Air conditioning
Tour desk
Bar
Sun deck
Private entrance
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Elevator
Garden
Extra long beds (> 6.5 ft)
Free toiletries
Accessibility
Upper floors accessible by stairs only
Activities
Karaoke
Bathroom
Bathrobe
Free toiletries
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Extra long beds (> 6.5 ft)
Linens
Wardrobe or closet
Cleaning Services
Daily housekeeping
Entertainment & Family Services
Evening entertainment
Food & Drink
Bar
Minibar
Snack bar
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Non-smoking rooms
Private entrance
Room service
Smoke-free property
Tile/Marble floor
Internet
Free wifi
Living Area
Desk
Media & Technology
Cable channels
Flat-screen TV
TV
Outdoors
Garden
Outdoor fireplace
Outdoor furniture
Sun deck
Terrace
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Fan
Socket near the bed
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Safe
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Beauty services
Hair coloring
Hair treatments
Haircut
Hairstyling
Locker rooms
Massage
Outdoor swimming pool
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Transportation
Car rental
From 15:00
Until 18:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in public areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Free public parking is available on site (reservation is not possible).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Visa,
Mastercard,
Cash only
This property accepts cash.
What's the check-in and check-out schedule at Hotel Xbalamqué & Spa Cancún Centro?
Hotel Xbalamqué & Spa Cancún Centro offers check-in timings from 03:00 PM to 06:00 PM. Make sure to check out by 12:00 PM.
Does Hotel Xbalamqué & Spa Cancún Centro come with parking?
Yes, Hotel Xbalamqué & Spa Cancún Centro does have parking available. The parking is free and located on site. It is a public parking area and reservations are not possible.
What's the nightly rate at Hotel Xbalamqué & Spa Cancún Centro?
Hotel Xbalamqué & Spa Cancún Centro offers accommodations starting at $56. Keep in mind, room types and dates might affect the final price. For specific rates, input your stay dates.
What are the room types available at Hotel Xbalamqué & Spa Cancún Centro?
Hotel Xbalamqué & Spa Cancún Centro offers Double Rooms with either one double bed or two double beds, accommodating 2 adults and 1 child, or 4 adults and 2 children respectively. Smoking is not allowed in these rooms. The Deluxe Suite has a king-size bed and can accommodate 2 adults and 1 child.
What activities does Hotel Xbalamqué & Spa Cancún Centro offer?
Guests at Hotel Xbalamqué & Spa Cancún Centro can spend their leisure time enjoying the various amenities offered by the hotel. One of the main attractions is the outdoor swimming pool, where guests can relax and take a dip. This pool is available all year round and is exclusively for adults, ensuring a peaceful and tranquil environment.
In addition to the pool, guests can also indulge in spa and wellness packages offered by the hotel. The spa facilities include sauna and a spa lounge/relaxation area, creating a perfect environment for rejuvenation and relaxation.
For those looking for entertainment, the hotel offers evening entertainment and karaoke options. Guests can also enjoy the outdoor fireplace and sun deck, making the most of the beautiful surroundings.
In terms of beauty services, the hotel provides hairstyling, hair coloring, haircut, hair treatments and other beauty services, ensuring guests can pamper themselves during their stay. Massage services are also available, offering a perfect way to unwind and de-stress.
Does Hotel Xbalamqué & Spa Cancún Centro have a pool for guests?
The hotel has one pool available for guests. It is an outdoor pool that is open all year round. However, only adults are allowed to use the pool.
Does Hotel Xbalamqué & Spa Cancún Centro accept credit cards and cash payments?
Yes, Hotel Xbalamqué & Spa Cancún Centro accepts both credit cards and cash payments. It is possible to pay for your stay with Visa or Mastercard, as well as with cash.
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