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+1-833-728-2041182 reviews
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$1,271Cancn-Tulum Road, Km. 54, Playa Del Carmen, 77500, QR, Mexico
Reservations:
+1-833-728-2041182 reviews
1/71
Spa/Wellness packages
Free parking
Snorkeling
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Kids' pool
Welcome to Hacienda Tres Rios Resort Spa & Nature Park, an all-inclusive 5-star resort located in the beautiful city of Playa del Carmen, Mexico. Situated just 7mi from the city center, this resort offers a tranquil escape while still being easily accessible to all the attractions and amenities of Playa del Carmen. With 182 reviews, it is clear that guests find this resort to be a top choice for their vacation.
When you stay at Hacienda Tres Rios, you can start your day off right with a delicious breakfast included in your stay. The resort offers a wide range of amenities to enhance your stay, including a spa, outdoor swimming pool, and a private beach area. For the more adventurous travelers, there are water sports facilities on site, as well as snorkeling, diving, and canoeing. After a day of exploration, you can relax and unwind in the steam room or sauna, or indulge in a massage or spa treatment.
The resort features a restaurant and bar, so you can enjoy a meal or a refreshing drink without having to leave the property. The rooms are comfortable and well-appointed, with amenities such as air conditioning, a private bathroom, and a balcony with a view. The friendly and attentive staff at Hacienda Tres Rios are available 24 hours a day to assist you with any needs or questions you may have. So whether you're looking for relaxation, adventure, or both, Hacienda Tres Rios Resort Spa & Nature Park is the perfect place to stay during your visit to Playa del Carmen.
When you choose to stay at Hacienda Tres Rios Resort Spa & Nature Park, you not only have access to a stunning private beach area, but also two refreshing outdoor pools to relax and enjoy. There is a pool for everyone, including a kids-only pool where the little ones can have a splashing good time. Whether you want to take a dip, sunbathe by the poolside, or simply unwind with a cocktail in hand, these pools provide the perfect oasis for your vacation.
To truly satisfy your taste buds, Hacienda Tres Rios offers a variety of dining options right at the resort. From family-friendly ambiances to romantic settings, you can choose from a wide range of cuisines to suit your cravings. Indulge in traditional Mexican dishes at Alebrije, savor Italian delicacies at Porto Bello or Il Forno, or experience the flavors of Asia at Kotori. Casa Las Islas and Hacienda Grill provide international dishes in a welcoming and relaxed atmosphere. For sports enthusiasts, Victory Sports Bar is the place to be. Whatever your preference, you won't have to leave the resort to enjoy a delicious meal.
At Hacienda Tres Rios, your comfort and relaxation are of utmost importance. The well-appointed rooms are spacious and feature amenities such as air conditioning, a private bathroom, and a balcony with a view. The resort understands that each traveler is unique, which is why they offer a variety of room options to accommodate different party sizes. Whether you're traveling solo, as a couple, or with a group of friends, there is a room that will perfectly suit your needs. With friendly and attentive staff available 24 hours a day, you can rest assured that your stay at Hacienda Tres Rios will be nothing short of exceptional.
Closest airports
Cozumel International Airport
14.1miCancún International Airport
24.4miSpa/Wellness packages
Free parking
Snorkeling
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Kids' pool
Free wifi
Room service
Swimming pool
Fitness center
Water sports facilities on site
Steam room
Beach
Sauna
Air conditioning
Bar
Sun deck
Tour desk
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Beach chairs/Loungers
Elevator
Garden
View
Balcony
Show 5 photos
Junior Suite, Mangrove View
2 Double Beds
1 Sofa Bed
645 sqft
Private Bathroom
Balcony
View
Minibar
More details
The exuberant Mangrove Suites (645 sq ft) features extraordinary scenery of the natural surroundings in addition to:
*Some features of the junior suite portrayed above are subject to availability.
Show 5 photos
Junior Suite, Mangrove View, Single Use
2 Double Beds
1 Sofa Bed
645 sqft
Private Bathroom
Balcony
View
Minibar
More details
The exuberant Mangrove Suites (645 sq ft) features extraordinary scenery of the natural surroundings in addition to:
*Some features of the junior suite portrayed above are subject to availability.
Show 5 photos
Junior Suite, 2 Double, Mangrove View
2 Double Beds
1 Sofa Bed
645 sqft
Private Bathroom
Balcony
View
Minibar
More details
Experience the spacious and luxurious Junior Suite Mangrove View, featuring a private balcony with stunning views, a minibar, and a flat-screen TV. This suite is perfect for accommodating up to 3 adults and offers all the amenities you need for a comfortable stay.
Show 5 photos
Junior Suite, 2 Double, Mangrove View, Single Use
2 Double Beds
1 Sofa Bed
645 sqft
Private Bathroom
Balcony
View
Minibar
More details
Indulge in luxury in our spacious Junior Suite Mangrove View, featuring a private balcony and a stunning view of the mangroves. Relax in comfort with two double beds and a sofa bed, while enjoying amenities such as a minibar, flat-screen TV, and air conditioning. (207 characters)
Show 5 photos
Junior Suite
2 Double Beds
1 Sofa Bed
+
x3
More details
Junior Suite With Views
Junior Suite, Balcony
Balcony
x5
+
x3
More details
Junior Suite With Balcony
Run of House
x10
+
x6
More details
Room Run Of House
Economy
x4
+
x3
More details
Economy
Suite
x8
+
x5
More details
Suite Standard
Studio Standard
x5
+
x3
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Studio Standard
Standard Room
x4
+
x3
More details
Standard
Junior Suite Standard
Free wifi
+
More details
7.8
182 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇺🇸
Debbie
9.1
January 2022
Very friendly, not crowded & many things to do
No nightlife. No bloody Mary or mamosa's in the morning as the facility has no alcohol from 11pm-11am daily.
🇨🇴
Lina1
8.2
August 2021
When they say is all inclusive it is absolutely, even the mini bar, we e hoy the food and drinks is absolutely amazing, please try the pizza tres rios. They have a bunch of activities and all of them are great even those ones in the family pool. They have a little space where they combine the river and the sea and it seems like a pool, definitely my favorite spot. I also have to congratulate the staff, such a nice and given people it make us feel so great.
We arrive at the hotel and there’s an hour of talk about a program and a meeting with concierge agency, in our perspective such a waste of time unless you have the resources and the idea of make that kind of investment, otherwise please avoid this. This is a family hotel and please don’t get me wrong I love kids, however they have such thin walls that we listen everything from our neighbors, a little adorable baby but they wailing up each couple of hours never let us rest like we wish. Is not fault of the hotel but the beach is always with a cape of grass so you can’t go to the sea I suggest you to take your own pillow and sheets
🇨🇿
K2wolo
9.1
February 2022
Absolutely amazing resort. Great restaurants. All 5 are definitely worth trying....although the pizza place for lunch wasn't great ....there are definitely better options. The resort is quite clean and personal very helpful. Great bonus are the free kayak, bike and snorkeling tours and tequila tasting. There is a show every night which is also great. We didn't have snorkeling equipment but its worth it just tonswim through the river, definitely a unique experience. The nature around the complex is spectacular.
There wasn't anything that we particularly didn't like. Definitely an awesome price to experience ratio with only minor inconveniences like a loud fridge which we turned off or softer beds (but great pillows) insects on one of the beaches. But the other beach was fine and the pools were nice and clean.
🇺🇸
Jose
8.2
July 2021
The place full of nature at the side of the beach is beautiful
The beach was full of that sargasso can’t get in and looks depressing
🇨🇦
Allan
9.1
January 2022
Food was generally excellent. Various restaurants (Il Forno, Hacienda) were very nice. Themed nights (e.g. Brazil at the Hacienda) were excellent. Beach was great - very uncrowded. Hotel itself was also uncrowded - this may have been intentional because of covid. The Covid measures taken at the hotel were reassuring. Dentist on-site was a god-send. Very nice pool area. Grounds including cenotes, small rivers, mangrove forests, were beautiful.
The room was a bit disappointing. We were moved from one room to another that more closely resembled what we were promised with the photos and description. The TV was the size of a cell phone turned sideways. The resort itself could have had more services and stores because of its remote location.
🇺🇸
Anonymous
9.1
May 2022
As soon as we arrived we were greeted and immediately checked in. The room was spotless clean and the beds so comfy. Gilberto with room service was great, always dropping our food off still warm and with a huge smile. The pools were nice too. The beach is not blue water but it was expected due to previous comments, however there is a little spot that has blue clear water that we swam in and it had fish (my kids loved that). If you want to do activities book as soon as you can due to space availability. We went snorkeling and kayaking Hector, Jesus and Gilberto were great (not your typical boring guides). Our favorite restaurant was La Hacienda Grill, they had the best food (fried octopus was delicious).
There weren’t many options to eat for breakfast. It was okay food.
🇲🇽
Raúl
9.1
February 2022
Location, tours, the show, amenities. The tour personnel was extremely nice and helpful. Specially Héctor and Isaac.
Buffet food could be better. The pizza place waiter had some attitude. They leave you a ham snack in your room as a welcome. But when housekeeping came they didn't clean it and it rotted and flies came. I called room service for them to pick it up I was told to leave the plate outside my room that they'll come and clean it right away. And the plate was still at the door at the next morning. It was gross...
🇬🇧
Sarah
8.2
August 2022
Facilities were excellent, beds were comfortable, restaurants were varied.
It's location makes it isolated so it's not possible to get 'off campus' without quite a lot of organisation. The biking and kayaking tours on their grounds are also supervised - probably for everyone's safety, but would still have been nice to independently explore. Entertainment by the main pool is LOUD!
🇲🇽
Regina
9.1
May 2022
The food is fresh, delicious and varied. The rooms are very spacious and comfortable. The spa experience was amazing and we also loved the kayak tour.
Not enough shade in the pool area. Sunshades are only available for "premium" guests, which doesn't make sense since a shade cannot be a luxury service in a beach. We had to move around frequently so our 4 month old baby would not get sun burns. Also, this "premium" package which includes shades was not available via booking.
🇨🇦
Anastasiia
9.1
February 2022
Amazing rivers that starts at cenotes and goes all the way to the ocean. If you dive in a water, the stream will take you all the way down.
We arrived at 3 pm but room was only ready by 5 pm. The person at reception announced it with a pretty mean attitude. No "sorry guys", but "this is what you get and the end of story" like we are not desired guests. For this price we expected a little bit better treatment.
Attractions
3D Museum of Wonders
5.9miFundadores Park (El Zócalo)
6.7miCenote Chaak Tun
7.2miXenses Park
11miRio Secreto Nature Reserve
11.5miSelvatica
12.2miDiscover Mexico Park Cozumel
16.6miSan Gervasio Mayan Ruins
17.8miThe Mayan Cacao Company
21.5miKantun Chi Ecopark
21.6miXotik-Ha EcoPark
21.9miXoximilco Cancun
22.3miPlaya Palancar
23.5miVentura Park
25.4miEl Mirador Lookout
25.7miAttractions
3D Museum of Wonders
5.9miFundadores Park (El Zócalo)
6.7miCenote Chaak Tun
7.2miXenses Park
11miRio Secreto Nature Reserve
11.5miSelvatica
12.2miDiscover Mexico Park Cozumel
16.6miSan Gervasio Mayan Ruins
17.8miThe Mayan Cacao Company
21.5miKantun Chi Ecopark
21.6miXotik-Ha EcoPark
21.9miXoximilco Cancun
22.3miPlaya Palancar
23.5miVentura Park
25.4miEl Mirador Lookout
25.7miAirports
Cozumel International Airport
14.1miCancún International Airport
24.4miCasa Las Islas
Cuisines
Ambiances
Porto Bello
Cuisines
Ambiances
Kotori
Cuisines
Ambiances
Porto Bello
Cuisines
Ambiances
Hacienda Grill
Cuisines
Ambiances
Il Forno
Cuisines
Ambiances
Alebrije
Cuisines
Ambiances
Victory Sports Bar
Cuisines
Ambiances
Location
Availability
Age restrictions
Spa/Wellness packages
Free parking
Snorkeling
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Kids' pool
Free wifi
Room service
Swimming pool
Fitness center
Water sports facilities on site
Steam room
Beach
Sauna
Air conditioning
Bar
Sun deck
Tour desk
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Beach chairs/Loungers
Elevator
Garden
View
Balcony
Activities
Beach
Bicycle rental
Canoeing
Cycling
Diving
Fishing
Pool table
Snorkeling
Water sports facilities on site
Bathroom
Bathrobe
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Wardrobe or closet
Business Facilities
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Entertainment & Family Services
Babysitting/Child services
Entertainment staff
Evening entertainment
Food & Drink
Bar
Breakfast in the room
Grocery deliveries
Minibar
Restaurant
Snack bar
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Facilities for disabled guests
Hair/Beauty salon
Laptop size safe
Non-smoking rooms
Room service
Internet
Free wifi
Living Area
Sofa
Media & Technology
Cable channels
DVD player
Flat-screen TV
Telephone
TV
Outdoors
Balcony
Beachfront
Garden
Outdoor furniture
Private beach area
Sun deck
Terrace
Parking
Free parking
Parking On Site
Room Amenities
Iron
Sofa bed
Safety & security
Safe
Services
Wake-up service
Spa
Back massage
Beach chairs/Loungers
Beauty services
Couples' massage
Facial treatments
Fitness
Fitness center
Foot massage
Hand massage
Head massage
Kids' pool
Massage
Neck massage
Outdoor swimming pool
Sauna
Solarium
Spa
Spa facilities
Spa/Wellness packages
Steam room
Swimming pool
Yoga classes
Transportation
Car rental
Shuttle service
View
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:30
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 21
Come and go whenever you want
Free public parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 13 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
American Express,
Mastercard,
Visa
This property does not accept cash.
What are the check-in and check-out times at Hacienda Tres Rios Resort Spa & Nature Park - All Inclusive?
At Hacienda Tres Rios Resort Spa & Nature Park - All Inclusive, we have arranged the check-in post 03:00 PM and the room should be vacated by 11:30 AM.
Is vehicle parking offered by Hacienda Tres Rios Resort Spa & Nature Park - All Inclusive?
Yes, there is parking available at the Hacienda Tres Rios Resort Spa & Nature Park - All Inclusive. The parking is on-site and free of charge. It is a public parking area, and reservations are not required.
What's the nightly rate at Hacienda Tres Rios Resort Spa & Nature Park - All Inclusive?
Hacienda Tres Rios Resort Spa & Nature Park - All Inclusive's room rates start around $1,271. Rates, however, may vary depending on room choices and stay period. Please provide your dates for real-time prices.
What are the room types available at Hacienda Tres Rios Resort Spa & Nature Park - All Inclusive?
The hotel offers Junior Suite Mangrove View rooms, which are suites with a size of 646 sqft. Smoking is not allowed in these rooms. The occupancy for these rooms ranges from 1 to 4 adults, and the bed configuration includes double beds and sofa beds.
Which amenities can guests enjoy at Hacienda Tres Rios Resort Spa & Nature Park - All Inclusive?
Guests at Hacienda Tres Rios Resort Spa & Nature Park can spend their time enjoying various leisure amenities. They can relax and rejuvenate with the spa/wellness packages, which include massages and facial treatments. The hotel also features a private beach area and a beachfront location, perfect for sunbathing and enjoying the sea. There are outdoor swimming pools available, including a separate pool for kids. Water sports facilities, such as snorkeling and diving, are also provided. Other activities that guests can engage in include cycling, canoeing, and fishing. Fitness enthusiasts can make use of the fitness center and join yoga classes. In terms of dining, the hotel offers a variety of restaurant options, including international, Italian, Asian, and Mexican cuisines. There is a restaurant suitable for families, and another with a romantic ambiance. Victory Sports Bar is perfect for sports enthusiasts.
Does Hacienda Tres Rios Resort Spa & Nature Park - All Inclusive feature a pool area?
The hotel has two pools. Pool 1 is an outdoor pool that is available all season. Pool 2 is only for kids and may have age restrictions.
Are there restaurants located within Hacienda Tres Rios Resort Spa & Nature Park - All Inclusive?
Yes, the hotel has several restaurants on site. Some of the restaurant options include Casa Las Islas, Porto Bello, Kotori, Hacienda Grill, Il Forno, Alebrije, and Victory Sports Bar. These restaurants offer a variety of cuisines such as international, Italian, Asian, and Mexican.
Does Hacienda Tres Rios Resort Spa & Nature Park - All Inclusive accept credit cards and cash payments?
Hacienda Tres Rios Resort Spa & Nature Park - All Inclusive does not accept cash payments. However, they do accept credit card payments, including Mastercard, American Express, and Visa.
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