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2,995 reviews

Grand Riviera Princess - All Inclusive

Grand Riviera Princess - All Inclusive

Prolongacion 5 Avenida Manzana 20 Lote 006, Playa Del Carmen, 77710, QR, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Kids' club

Snorkeling

Restaurant

Beachfront

Outdoor swimming pool

Free Private Parking

Free wifi

Grand Riviera Princess - All Inclusive

Welcome to the Grand Riviera Princess - All Inclusive, a 5-star resort located in Playa del Carmen, Quintana Roo, Mexico. Situated just 4.3mi from the city center, this beachfront paradise offers an unforgettable vacation experience. With 2995 reviews and a minimum price starting from $180, you can expect nothing less than excellence during your stay.

This resort is packed with amenities that cater to your every need. From a spa and wellness package to an outdoor swimming pool, hot tub, and sauna, relaxation is at your fingertips. Water sports enthusiasts will love the water sports facilities available on-site, including diving, snorkeling, and windsurfing. For the little ones, there is a kids' club with free activities, as well as a playground. And if you're looking to stay active, take advantage of the tennis court and fitness center. After a day of adventure, treat yourself to delicious meals at the hotel's restaurant or unwind with a cocktail at the bar.

In addition to these fantastic features, the Grand Riviera Princess - All Inclusive offers a wide range of other amenities that will make your stay even more enjoyable. From a convenience store and hair/beauty salon to archery, nightly live performances, and a game room, there is something for everyone. The resort also provides various spa services, including massages and body wraps, for the ultimate pampering experience. With a dedicated staff to assist you and easy access to popular attractions, this hotel is the perfect choice for a memorable vacation in Playa del Carmen.

After a refreshing swim in the sparkling outdoor pool, head over to one of the Grand Riviera Princess - All Inclusive's many dining options to satisfy your appetite. Indulge in a variety of international cuisines at the Buffet Restaurant Green and Buffet Restaurant Orange. For a taste of Italy, make a reservation at Mama Mia, a modern and romantic Italian restaurant. The Grill Restaurant La Vaqueria is the perfect spot to savor grilled BBQ specialties. And if you're in the mood for some Asian flavors, head to the Asiatic Restaurant Miso. With a total of 12 restaurants on-site, including seafood, Swiss, Mexican, and international gourmet options, you'll never run out of delicious dining choices.

To make your stay even more convenient, the Grand Riviera Princess - All Inclusive accepts cash payments and the following credit cards: Visa, Mastercard, and American Express. Whether you prefer to pay with cash or swipe your card, the hotel has you covered.

When it's time to retreat to your room, you'll find a variety of options to suit your needs. The Deluxe Junior Suite is perfect for couples, featuring a comfortable King-size bed and room for one child. Families can enjoy the spacious Family Club rooms, which accommodate up to three adults and two children. If you're looking for something extra special, consider the Deluxe Junior Suite with Pool Access, available for guests 13 years and older. No matter which room type you choose, rest assured that smoking is not allowed, ensuring a pleasant and fresh atmosphere throughout your stay.

With its extensive amenities, diverse dining options, and comfortable accommodations, the Grand Riviera Princess - All Inclusive is the ultimate destination for a memorable vacation in Playa del Carmen, Mexico. Book your stay today and get ready for an experience of luxury, relaxation, and culinary delights.

Closest airports

Cozumel International Airport

12.7mi

Cancún International Airport

27.2mi

Most popular amenities

Spa/Wellness packages

Kids' club

Snorkeling

Restaurant

Beachfront

Outdoor swimming pool

Free Private Parking

Free wifi

Room service

Fitness center

Meeting/Banquet facilities

Steam room

Spa tub

Beach

Air conditioning

Hot tub

Tennis court

Bar

Tour desk

Parking On Site

Terrace

Personal trainer

24-hour front desk

Live music/Performance

Beach umbrellas

Beach chairs/Loungers

Elevator

Playground

Kids' meals

Garden

Free toiletries

Balcony

View

Bathtub

Rooms

Family Club - Pool Access in Grand Riviera Princess - All Inclusive

Show 6 photos

Family Club, Pool Access

1 King Size Bed

1 Bunk Bed

2 Double Beds

1 Bunk Bed

635 sqft

Hot tub

Spa tub

Private Bathroom

Bathtub

x3

+

More details

Welcome to our Family Club room, where you can enjoy pool access and relax in 635 sqft of space. This room is perfect for families, with accommodations for 3 adults and 2 children, and features incredible amenities such as a hot tub, private bathroom, terrace, and flat-screen TV. Come and experience a truly unforgettable family getaway.

Family Club Room in Grand Riviera Princess - All Inclusive

Show 6 photos

Family Club

1 King Size Bed

1 Bunk Bed

2 Double Beds

1 Bunk Bed

625 sqft

Hot tub

Spa tub

Private Bathroom

Balcony

x8

+

x4

More details

Experience a luxurious stay in our spacious Family Club Room, boasting an impressive 624 sqft of modern comfort. With accommodations for 3 adults and 2 children, enjoy the convenience of a King size bed, two Bunk beds, and two Double beds. Indulge in the ultimate relaxation with a private Hot tub/Jacuzzi and Spa tub, and take in breathtaking views from your Balcony. Additional amenities such as a Flat-screen TV, Air purifiers, and Free toiletries ensure a memorable and enjoyable getaway for the whole family.

Deluxe Junior Suite with Pool Access (Only for 13+ years old) in Grand Riviera Princess - All Inclusive

Show 6 photos

Deluxe Junior Suite, King Size, Pool Access

1 Sofa Bed

1 King Size Bed

605 sqft

Hot tub

Spa tub

Private Bathroom

Bathtub

x3

More details

Indulge in our Deluxe Junior Suite, where you can relax by the pool with exclusive access and enjoy the spacious 603 sqft suite with a hot tub, private terrace, and stunning views. Experience luxury and comfort with a king size bed, sofa bed, and top-notch amenities such as a flat-screen TV, air conditioning, and free toiletries.

Deluxe Junior Suite (2 Adults + 2 Children) in Grand Riviera Princess - All Inclusive

Show 5 photos

Deluxe Junior Suite, 2 King Size Beds

2 King Size Beds

605 sqft

Hot tub

Spa tub

Private Bathroom

Balcony

More details

Indulge in the ultimate luxury with our spacious Deluxe Junior Suite. Featuring two king-size beds, a private balcony with stunning views, a hot tub, and a flat-screen TV, this suite is perfect for a relaxing getaway.

Show 4 photos

Laguna Villa Suite

1 King Size Bed

1 Sofa Bed

700 sqft

Spa tub

Balcony

Minibar

Flat-screen TV

+

More details

Features: - spa bath - 1 Spa package per guest - Platinum Lounge access, offering a private pool and butler service. Please note, children cannot be accommodated in the Laguna Villa Suite.

Deluxe Junior Suite in Grand Riviera Princess - All Inclusive

Show 4 photos

Deluxe Junior Suite, King Size

1 King Size Bed

1 Sofa Bed

605 sqft

Hot tub

Spa tub

Private Bathroom

Balcony

x3

+

More details

Indulge in our spacious Deluxe Junior Suite, boasting 603 sqft of luxury, complete with a private balcony and stunning views. Relax and unwind in the hot tub or spa tub, and enjoy the comfort of a king-size bed, air conditioning, and a flat-screen TV. With top-notch amenities like a minibar, tea/coffee maker, and air purifiers, your stay with us will be nothing short of exceptional.

Show 5 photos

Junior Suite Deluxe, Single Use

Balcony

Free wifi

Minibar

Flat-screen TV

+

More details

The 354 Deluxe Junior Suites with hydromassage bathtub are perfect to enjoy unique moments of relaxation and enjoy a vacation with a complete bathroom with hydromassage bathtub.

Show 5 photos

Junior Suite Deluxe, Pool View, Single Use

Free wifi

Minibar

Flat-screen TV

Tea/Coffee maker

More details

We have 42 special Junior Suite Deluxe Swimout with hydromassage bathtub. These Suites are equipped with direct access to the pool and also have a complete bathroom with a hydromassage bathtub to relax and enjoy the water.

Show 7 photos

Junior Suite

1 King Size Bed

2 Double Beds

Balcony

x5

+

x3

More details

Deluxe Junior Suite with Pool Access (Only for 13+ years old) in Grand Riviera Princess - All Inclusive

Show 6 photos

Junior Suite Deluxe, Pool Access

1 Sofa Bed

1 King Size Bed

605 sqft

Hot tub

Spa tub

Private Bathroom

Bathtub

x3

More details

Show 4 photos

Laguna Villa Suite, Single Use

Balcony

Free wifi

Minibar

Flat-screen TV

More details

The 24 Laguna Villas features add a plus of exclusivity so that you can enjoy your vacations in the Riviera Maya even more. You will have access to luxury and personalized services, such as 1 aquatic circuit in the Spa per person or a special dinner to taste the gastronomy.

Show 4 photos

Platinum Suite, Single Use

Balcony

Free wifi

Minibar

Flat-screen TV

+

x3

More details

Discover our Platinum Suites, you will feel that you are living exclusivity in a luxurious environment and with personalized services. In them you can enjoy 1 aquatic circuit in the Spa per person or a special dinner. The Platinum Suites have an unbeatable location near the sea, in an area reserved for total tranquility and relaxation within the resort. In addition, you can delight yourself with its hydromassage bathtub on the terrace.

Guest reviews

8

2,995 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇺🇸

Madison

9.1

June 2022

I will say, the reviews made me nervous. The people complaining in these reviews are clearly the kind of people who will find anything to complain about. This place was amazing, especially for the price, and most of the staff were nothing short of delightful. I have stayed at Beaches resorts and this resort cuts it close for less than half the price. The a la carte restaurants do need reservations, but if you can’t get one on the app just talk to the concierge and 9/10 times they can get you a table.

We did have one issue towards the end of our trip - my boyfriend caught a stomach bug and couldn’t leave the room. I went to the sports bar and asked if I could take food to go and the bartender told me no. I explained to him that my boyfriend was very sick and couldn’t leave the room and needed to eat and he just said “sorry.” and walked away. I’m sure people get the stomach bug often in Mexico, and they should make sure those people are able to eat without paying extra for room service. Oh, and they don’t provide hair conditioner so make sure you pack your own.

🇨🇦

Bene

9.1

March 2022

We loved our stay with the kids and grand children at this hotel. Lots of things to do for the children. Wildlife was so fun to see. Monkeys, coties, iguanas. Buffet was good too. Restaurants where a hit and miss. Entertainment was excellent in the evening shows. Bars where good and we did not find them watered down. Waterpark for the kids was so fun and they loved it. The beach is the best part, shallow and warm water. Staff where very friendly to us. We would all come back here again in a heartbeat. Don't listen to the other negatives. Yes, this is not a 5 star hotel, so don't expect it to be. Its a 4 star hotel and we where very satisfied.

🇺🇸

Krystle

8.2

October 2022

The property was beautiful and very well kept. I loved the lighted pathways at night and the beautiful sculptures along the path. there were several pools with swim up pools and lots to do. My villa was amazing!!! I really liked the outside patio where I lounged most mornings and had coffee. when you booked the Villa you had access to a private pool area with delicious drinks, pool side service and cabanas. My room had an outside shower that was best part!!! overall I enjoyed my stay a lot.

The food. Not to going lie, it was horrible in the buffets. But when you booked dinner in the restaurants that food was better. if you have the black bands (Villas), then you can eat at Chillout for free. that place was delicious and the beach view beautiful

🇮🇪

Lee

8.2

January 2022

Beautifully maintained grounds, thoroughly cleaned everywhere, unbelievable choice of food at the buffet restaurant, all staff very friendly and polite, wildlife literally on you doorstep. We stayed in a villa, fantastic room overlooking the manmade lagoon, private pool, bar, waiter and concierge, and a separate beach area. Only 30% capacity so plenty of space, no waiting at the bars. Was Value for money because of the heavy discount, not sure if would be the same if we paid a higher price.

The special themed restaurants fell way short, they were included in our package, definitely glad didn't have to pay a supplement. Some waiting staff not trained properly, friendly,but very poor service if your server. A management issue. The greed and the waste was a big concern, it's purely personal but all inclusive is not for everyone. Our last time certainly.

🇺🇸

Bertram

8.2

April 2023

Staff was very helpful and friendly. Upgraded to platinum upon check-in. Worth it for the service on the beach and the padded chairs! Resort was beautiful. Good variety of food. Ice cream for a snack option would have been amazing if it was for adults too. Drinks were delicious!

Stayed in a room with pool entrance ages 13 and up, but there were younger kids in the area outside our room. Would've liked more entertainment to choose from both day and night. Tried to use kayaks and paddle boards 3 different days, but current was always too strong to be able to go out. Unplug your phone if you don't want to be woke up early every morning. Very hard to book reservations at restaurants, no availability.

🇺🇸

Amber

8.2

February 2023

This resort was amazing!!! it’s absolutely huge with so much wild life and great scenery. We stayed in a Platinum suite which was a great room. The bed was so comfortable and we loved our backyard. The food at every buffet was great. I absolutely loved the steak panini from the 5th ave bar! Other resorts drinks that we have stayed at were always watered down but the drinks here were the best we have ever had at a resort. The staff was so friendly. The lobby at night was so much fun! We would definitely go back!!

There was a lot of seaweed which was not there fault and they were always trying to clean it. Despite the seaweed we still enjoyed our beach time there!!!

🇬🇧

Emma

8.2

March 2022

great resort - read so many negative reviews which completely put us off! i wish I didn’t as when we arrived we were transported to Platinum, quick easy check in a few mins, great service, clean and amazing huge room with an amazing sea view! al a carte restaurants were all great - buffet so much choice! perfect for a family holiday and at a great price. I’m so sad to be home :( staff work sooo hard with masks on all day long.

The lady in the ice cream shop would not serve us despite being served in there earlier in the week and having 2 hot children about to leave the resort. we were told on an Instagram message that the ice cream parlour is for ALL guests - it is not! we were really upset about the treatment on our last day and a downer on an otherwise amazing stay.

🇬🇧

Enya

8.2

July 2023

Beautiful property clean at all times! Obsessed with the animals around the place. We spent 14 nights here and spent every single day at the chill out! 100% worth it. We where platinum guests and I do believe it’s worth paying that little bit extra.

Food- I had a hard time eating in the restaurants - the only place I found okay was mamma Mia the Italian. The buffet I couldn’t each much at all. 14 nights with no great food was hard.

🇺🇸

Melissa

8.2

April 2022

the resort is full of swimming pools so you can choose to stay near the pool area instead of the beach. this is convenient if there are algae. to dine you can choose the buffet restaurant or one of the many thematic restaurants by reservation. the resort is also full of green areas with mangroves and funny animals. you can also find a travel agent to help you organize your excursions.

I had some problems both in checking in and in checking out using the american express credit card.

🇺🇸

Donna

10

April 2023

The all inclusive was wonderful the food was amazing restraunts were totally delicious, the French restaurant and the steak house was fantastic, everything was nice and clean everyone was so friendly fun, we just loved Martin one of the cart driver's that took us back and forth on the resort he was so friendly and helpful.all the staff was great. The cleaning people were great, it was no inconvenience to have your room cleaned, they always seemed to get it done when we were out of the room, when you get back your room is nice and clean like when you first got there I highly recommend this resort

The first disappointment was I had requested 1 of our 4 rooms to have 2 full size beds,the other 3 king size which is there normal, we ended up with 2 rooms with 2 full size beds, they wouldn't fix it. Some refrigerators had issues wouldn't cool very well.

Points of Interest Around Grand Riviera Princess - All Inclusive

Attractions

3D Museum of Wonders

3.1mi

Fundadores Park (El Zócalo)

3.9mi

Cenote Chaak Tun

4.8mi

Xenses Park

8.3mi

Rio Secreto Nature Reserve

8.7mi

Selvatica

14.1mi

Discover Mexico Park Cozumel

14.7mi

San Gervasio Mayan Ruins

17mi

Kantun Chi Ecopark

18.9mi

Xotik-Ha EcoPark

19.1mi

The Mayan Cacao Company

19.2mi

Playa Palancar

21.2mi

El Mirador Lookout

24mi

Xoximilco Cancun

25mi

Ventura Park

28.2mi

Restaurants

Buffet Restaurant Green

Cuisines

  • International

Ambiances

  • Modern

Buffet Restaurant Orange

Cuisines

  • International

Ambiances

  • Modern

Grill Restaurant La Vaqueria

Cuisines

  • GrillBbq

Ambiances

  • Modern

Italian Restaurant Mama Mia

Cuisines

  • Italian

Ambiances

  • Modern
  • Romantic

Snack Sunset Restaurant

Cuisines

  • International

Ambiances

  • Modern

Snack Riviera Restaurant

Cuisines

  • International

Ambiances

  • Modern

Swiss Thematic Restaurant La Fondue

Cuisines

  • European

Ambiances

  • Family Friendly
  • Modern

Asiatic Restaurant Miso

Cuisines

  • Asian

Ambiances

  • Traditional

Seafood Restaurant Las Olas

Cuisines

  • Seafood

Ambiances

  • Modern

International Gourmet Restaurant Le Fleur

Cuisines

  • International

Ambiances

  • Modern
  • Romantic

Chill Out Restaurant

Cuisines

  • International

Ambiances

  • Modern

Mexican Restaurant La Hacienda

Cuisines

  • Mexican

Ambiances

  • Modern

Pools

Location

  • Outdoor

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Grand Riviera Princess - All Inclusive

Spa/Wellness packages

Kids' club

Snorkeling

Restaurant

Beachfront

Outdoor swimming pool

Free Private Parking

Free wifi

Room service

Fitness center

Meeting/Banquet facilities

Steam room

Spa tub

Beach

Air conditioning

Hot tub

Tennis court

Bar

Tour desk

Parking On Site

Terrace

Personal trainer

24-hour front desk

Live music/Performance

Beach umbrellas

Beach chairs/Loungers

Elevator

Playground

Kids' meals

Garden

Free toiletries

Balcony

View

Bathtub

Stay rules - Grand Riviera Princess - All Inclusive

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Grand Riviera Princess - All Inclusive

When are the check-in and check-out times for Grand Riviera Princess - All Inclusive?

The established timings at Grand Riviera Princess - All Inclusive are: Check-in after 03:00 PM and check-out before 12:00 PM.

Does Grand Riviera Princess - All Inclusive provide parking options?

Yes, there is parking available at the Grand Riviera Princess - All Inclusive hotel. The parking is free, private, and located on site. No parking reservation is required.

What's the nightly rate at Grand Riviera Princess - All Inclusive?

Grand Riviera Princess - All Inclusive offers accommodations starting at $180. Keep in mind, room types and dates might affect the final price. For specific rates, input your stay dates.

Which room categories can I book at Grand Riviera Princess - All Inclusive?

The Grand Riviera Princess - All Inclusive hotel offers a variety of rooms including the Deluxe Junior Suite, Family Club - Pool Access, Family Club Room, and Deluxe Junior Suite with Pool Access. These rooms range in size from 603 sqft to 635 sqft. Smoking is not allowed in any of the rooms. The rooms can accommodate different numbers of adults and children, with bed configurations including king size beds, bunk beds, double beds, and sofa beds.

What are the main attractions at Grand Riviera Princess - All Inclusive?

Guests at the Grand Riviera Princess - All Inclusive hotel can enjoy a variety of leisure amenities. They can relax and rejuvenate at the spa, which offers wellness packages, steam baths, and Turkish baths. Guests can also take advantage of the outdoor swimming pool, sauna, and hot tub/jacuzzi. For those who enjoy water sports, there are water sports facilities on site, as well as snorkeling, diving, windsurfing, and canoeing options. Other activities include archery, ping-pong, darts, and pool table.

The hotel also offers a range of dining options. Guests can choose from various buffet restaurants serving international cuisine, a grill restaurant, Italian, Swiss, and Asian restaurants, as well as seafood, Mexican, and international gourmet restaurants.

Overall, the hotel provides a wide range of amenities and activities to ensure that guests have an enjoyable and fulfilling stay.

Does Grand Riviera Princess - All Inclusive have a pool for guests?

The hotel has a pool called Pool 1, which is available all season. It is an outdoor pool. However, it has age restrictions and is only for adults.

Are there restaurants located within Grand Riviera Princess - All Inclusive?

Yes, the Grand Riviera Princess - All Inclusive hotel has multiple on-site restaurants available. The restaurants include Buffet Restaurant Green, Buffet Restaurant Orange, Grill Restaurant La Vaqueria, Italian Restaurant Mama Mia, Snack Sunset Restaurant, Snack Riviera Restaurant, Swiss Thematic Restaurant La Fondue, Asiatic Restaurant Miso, Seafood Restaurant Las Olas, International Gourmet Restaurant Le Fleur, Chill Out Restaurant, and Mexican Restaurant La Hacienda.

Which payment methods are supported by Grand Riviera Princess - All Inclusive?

Accepted payment methods at Grand Riviera Princess - All Inclusive include Visa, Mastercard, American Express, and cash.