28 reviews
From
$836Carretera Cancun Tulum Km 62, Playa del Carmen, 77710, Mexico
28 reviews
1/168
From
$836Spa/Wellness packages
Free parking
Beachfront
Private beach area
Outdoor swimming pool
Kids' pool
Free wifi
Water sports facilities on site
Welcome to the Grand Velas Riviera Maya - All Inclusive, a luxurious 5-star resort located in Playa del Carmen, Quintana Roo, Mexico. With its stunning beachfront location and a private beach area, you'll have all the ingredients for a relaxing and enjoyable getaway.
The resort offers a wide range of amenities and activities, including an outdoor swimming pool, a spa with wellness packages, and water sports facilities. For families, there is a kid's pool and a kid-friendly buffet, as well as a kids' club to keep the little ones entertained. The resort also features a variety of dining options, including a restaurant and a bar, serving delicious meals and refreshing drinks.
The Grand Velas Riviera Maya - All Inclusive boasts 28 reviews, making it a popular choice among travelers. From the moment you arrive at the resort, you'll be greeted by its friendly and attentive 24-hour front desk staff, ensuring that your every need is taken care of. So whether you're looking for a luxurious beachfront retreat or a fun-filled family vacation, the Grand Velas Riviera Maya - All Inclusive is the perfect destination for you!
Please note that the minimum price starts from $836, and the hotel's address is Carretera Cancun Tulum Km 62.
When it comes to relaxation and fun in the sun, the Grand Velas Riviera Maya - All Inclusive has you covered with three incredible pools. The first pool is for adults only and features a stunning infinity design that blends seamlessly with the breathtaking views of the surrounding area. The second pool is open to all ages and also offers a fantastic view. Finally, the third pool caters to adults looking for a peaceful and serene atmosphere. All of the pools are located outdoors, so you can soak up the warm Mexican sunshine while enjoying a refreshing dip.
Food enthusiasts will be delighted with the diverse dining options available at the Grand Velas Riviera Maya - All Inclusive. Piaf offers a romantic ambiance and serves exquisite French cuisine, while Frida provides a taste of traditional Mexican flavors. If you're in the mood for international dishes, Azul and Bistro have you covered. For a modern dining experience, Cocina de Autor is the place to go. Lucca offers a romantic setting along with mouthwatering Italian and Mediterranean cuisine. Sen Lin invites you to savor a fusion of Chinese, Japanese, Jewish, Thai, Vietnamese, and Asian flavors. To top it all off, Chaká provides a family-friendly atmosphere combined with delicious Mexican fare.
Accepted payment methods at the Grand Velas Riviera Maya - All Inclusive include American Express, Visa, and Mastercard. Please note that cash is not accepted. So you can rest assured that your transactions will be convenient and hassle-free.
With its stunning pools, delectable dining options, and convenient payment methods, the Grand Velas Riviera Maya - All Inclusive is the ideal destination for travelers seeking a luxurious and unforgettable vacation in Playa del Carmen, Quintana Roo, Mexico.
Closest airports
Cozumel International Airport
12.5miCancún International Airport
26.7miSpa/Wellness packages
Free parking
Beachfront
Private beach area
Outdoor swimming pool
Kids' pool
Free wifi
Water sports facilities on site
Steam room
Beach
Kids' club
Air conditioning
Kid-friendly buffet
Kids' meals
Beach umbrellas
Beach chairs/Loungers
Mini golf
24-hour front desk
Ocean view
Non-smoking rooms
Live music/Performance
Bar
Fitness center
Garden view
Soundproof rooms
Elevator
Room service
Restaurant
Picnic area
Sun deck
Garden
View
Wheelchair accessible
Air purifiers
Free toiletries
Terrace
Bathtub
Private Bathroom
Parking On Site
Show 6 photos
Ambassador Suite Ocean View
1 King Size Bed
1270 sqft
Ocean view
Private Bathroom
Bathtub
Terrace
x3
+
More details
Indulge in luxury at our Ambassador Suite Ocean View, a spacious 1270 sqft suite with breathtaking views of the ocean from your private terrace. This suite features a comfortable king size bed, a luxurious bathtub, and modern amenities such as a minibar, coffee machine, and flat-screen TV. Relax and unwind in style in this exquisite suite.
Show 3 photos
Zen Grand Two Bedroom Family Suite Nature View
2 Double Beds
1 King Size Bed
2370 sqft
Garden view
Private Bathroom
Bathtub
Terrace
x6
+
x4
More details
Stay in our spacious Zen Grand Two Bedroom Family Suite Nature View, perfect for large families or groups. With 2368 sqft of space, two double beds, one king size bed, and additional amenities such as a private bathroom, bathtub, terrace, minibar, and flat-screen TV, this room offers the perfect blend of comfort and relaxation. Enjoy the beautiful garden view and take in the serene atmosphere while knowing that smoking is not allowed.
Show 9 photos
Grand Class Suite Ocean Front
1 King Size Bed
1380 sqft
Ocean view
Private Bathroom
Bathtub
Terrace
x3
+
More details
Indulge in the ultimate luxury of our Grand Class Suite Ocean Front. This spacious 1378 sqft suite offers breathtaking ocean views from your private terrace, a luxurious king-sized bed, and an array of amenities including a minibar, coffee machine, and flat-screen TV. Perfect for a family getaway, the suite accommodates 3 adults and 2 children comfortably. Enjoy a relaxing bath in the bathtub or take a stroll along the beach just steps away from your room.
Show 3 photos
Nature View Suite Zen Experience
1 King Size Bed
1185 sqft
Garden view
Private Bathroom
Bathtub
Terrace
x3
+
More details
Experience the ultimate Zen retreat in our Nature View Suite, boasting a spacious 1184 sqft of tranquil luxury. Unwind in the King size bed, indulge in the private bathroom with bathtub, and soak up the picturesque garden views from your terrace. Additional amenities include a minibar, coffee machine, flat-screen TV, air conditioning, and free toiletries.
Show 9 photos
Ambassador Pool Suite Ocean View
1 King Size Bed
1270 sqft
Ocean view
Private Bathroom
Bathtub
Terrace
x3
+
More details
Experience the height of luxury and relaxation in our Ambassador Pool Suite Ocean View. This spacious suite boasts an impressive size of 1270 sqft and features a king-size bed, private terrace with ocean views, and a range of amenities including a flat-screen TV and an air purifier. Perfect for a family retreat or a romantic getaway.
Show 3 photos
Nature View Suite with Private Pool Zen Experience
1 King Size Bed
1185 sqft
Garden view
Private Bathroom
Bathtub
Terrace
x3
+
More details
Experience ultimate relaxation in our Nature View Suite with Private Pool Zen Experience. Unwind in the luxurious 1184 sqft suite, featuring a king size bed, a private bathroom with a bathtub, and a terrace offering stunning garden views. Enjoy modern amenities including a minibar, coffee machine, flat-screen TV, air conditioning, and free toiletries. Indulge in the serene ambiance of your own private pool and soak up the tranquility of nature. Perfect for a family getaway, this suite accommodates 3 adults and 2 children, ensuring a memorable stay for everyone.
Show 8 photos
Ambassador Two Bedroom Family Suite Ocean View
2 Double Beds
1 King Size Bed
2540 sqft
Ocean view
Private Bathroom
Bathtub
Terrace
x6
+
x4
More details
Indulge in the spaciousness and stunning ocean views of our Ambassador Two Bedroom Family Suite, spanning over 2540 sqft. Unwind in the comfort of your private terrace, enjoy the convenience of the minibar and coffee machine, and relax in the luxurious bathtub after a day of adventure. Accommodating up to 6 adults and 4 children, this suite is the perfect choice for a memorable family vacation.
9.2
28 reviewsFrom
$836Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇺🇸
Shay
10
10
Everything! The room accommodations, food, drinks, staff, customer service, pools and views were all so perfect! We also loved the spa so much! One if the top 3 in the world.
🇨🇭
Sergio
9.1
9.1
The room, spa and restaurants
The algae on the beach
🇺🇸
Naeemah
10
10
everything was beautiful and looked luxurious. Daniel our concierge was AMAZING. He went above and beyond to keep us happy and having a great time. Ruben the waiter was the best ever. The staff is so attentive at all times. the customer service here is the best I’ve ever experienced at an all inclusive.
there was some work being done so that kind of ruined the videos I wanted to take of the pool area.
🇺🇸
Patrick
10
10
Well manicured and maintained resort. Staff was exceptional and the food was scrumptious.
Due to covid situation less than 30% of the resort was open. Same with restaurants. The beach is not people friendly and there are way too many stones and cannot advance more than 10 feet from the shore. It is well maintained and there are daily crews cleaning the algaes.
🇺🇸
Joel
10
10
The service at this resort is outstanding. Everyone was gracious and helpful and that includes front desk staff, maids, waiters , cleaning people ,hostesses etc.. Everyone! The SPA is the best of any resort we have ever been too and we've stayed at a lot of different resorts in Mexico. My wife says it was the best massage she has ever had.. We went 3 days. We had body wraps, massages and facials. Everyone at the spa is professional and outstanding. I have to give special shout to Oscar who provided the pool service. He was attentive and gracious at all times. There was also Edgar at the pool, everyone at the SPA and the Bars. I cant name them all but everyone was wonderful. I must however call out my concierge Santiago. he was by the far the best concierge we have ever had. He was my true definition for what concierge should be. He was attentive to our every need. He made all our restaurant and SPA reservations as well as our COVID test. I never had to track him down like at other resorts. I texted him and usually his response was immediate. I developed Swimmers ear and needed ear drops . I told Santiago who called the pharmacy off site and I had the ear drops within an hour. It was a joy and pleasure to have Santiago as our concierge. He was awesome!!!
The only thing I can think that was a negative was the ocean wasn't very swimmable except in spots because of the seaweed but that is all over Play del Carmen . Its not the resorts fault and they did an outstanding job cleaning up each morning.. The nighttime entertainment was okay but I have to be truthful , we've seen belter at other resorts in Cancun. But they were good and they tried really hard
🇺🇸
Joseph
10
10
Super friendly staff. Grand Class suites were awesome. Food and drinks were good. The entire property is spotless.
Make sure you make reservations for dinner ahead of your trip, unless you want to eat after 8:00 pm.
🇬🇧
Anonymous
10
10
the venue is amazing and all the staff where very welcoming, engaging and genuinely cared about how your stay is to see if there is anything they can do better.
everything was in tip top condition and can’t fault the property.
🇨🇭
Giovanna
10
10
Blue Dreams travel agency service. They failed to provide what they promised.
🇵🇱
Jose
10
10
Food
Hotel surroundings from the beach
🇺🇸
Ricardo
10
10
plenty of options include great room service
Not the best beach but we knew that when we booked.
Attractions
3D Museum of Wonders
3.8miFundadores Park (El Zócalo)
4.6miCenote Chaak Tun
5.6miXenses Park
8.9miRio Secreto Nature Reserve
9.4miSelvatica
14miDiscover Mexico Park Cozumel
14.7miSan Gervasio Mayan Ruins
16.7miThe Mayan Cacao Company
19.4miKantun Chi Ecopark
19.5miXotik-Ha EcoPark
19.8miPlaya Palancar
21.4miEl Mirador Lookout
24miXoximilco Cancun
24.5miVentura Park
27.6miAttractions
3D Museum of Wonders
3.8miFundadores Park (El Zócalo)
4.6miCenote Chaak Tun
5.6miXenses Park
8.9miRio Secreto Nature Reserve
9.4miSelvatica
14miDiscover Mexico Park Cozumel
14.7miSan Gervasio Mayan Ruins
16.7miThe Mayan Cacao Company
19.4miKantun Chi Ecopark
19.5miXotik-Ha EcoPark
19.8miPlaya Palancar
21.4miEl Mirador Lookout
24miXoximilco Cancun
24.5miVentura Park
27.6miAirports
Cozumel International Airport
12.5miCancún International Airport
26.7miPiaf
Cuisines
FrenchAmbiances
RomanticFrida
Cuisines
MexicanAmbiances
TraditionalAzul
Cuisines
InternationalBistro
Cuisines
InternationalCocina de Autor
Ambiances
ModernLucca
Cuisines
Italian•MediterraneanAmbiances
RomanticSen Lin
Cuisines
Chinese•Japanese•Jewish•Thai•Vietnamese•AsianAmbiances
ModernChaká
Cuisines
MexicanAmbiances
Family FriendlyLocation
OutdoorFeatures
Infinity•With viewAge restrictions
Adults onlyAvailability
All seasonLocation
OutdoorFeatures
Infinity•With viewAge restrictions
All agesAvailability
All seasonLocation
OutdoorFeatures
Infinity•With viewAge restrictions
Adults onlyAvailability
All seasonSpa/Wellness packages
Free parking
Beachfront
Private beach area
Outdoor swimming pool
Kids' pool
Free wifi
Water sports facilities on site
Steam room
Beach
Kids' club
Air conditioning
Kid-friendly buffet
Kids' meals
Beach umbrellas
Beach chairs/Loungers
Mini golf
24-hour front desk
Ocean view
Non-smoking rooms
Live music/Performance
Bar
Fitness center
Garden view
Soundproof rooms
Elevator
Room service
Restaurant
Picnic area
Sun deck
Garden
View
Wheelchair accessible
Air purifiers
Free toiletries
Terrace
Bathtub
Private Bathroom
Parking On Site
Accessibility
Entire unit located on ground floor
Entire unit wheelchair accessible
Toilet with grab rails
Wheelchair accessible
Activities
Aerobics
Beach
Bicycle rental
Bike tours
Cooking class
Cycling
Game room
Golf course
Hiking
Karaoke
Live music/Performance
Live sports events (broadcast)
Mini golf
Movie nights
Nightclub/DJ
Ping-pong
Pool table
Themed dinners
Tour or class about local culture
Walking tours
Water sports facilities on site
Bathroom
Additional bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Towels/Sheets (extra fee)
Bedroom
Alarm clock
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Entertainment & Family Services
Baby safety gates
Babysitting/Child services
Board games/Puzzles
Entertainment staff
Evening entertainment
Indoor play area
Kids' club
Outdoor play equipment for kids
Playground
Strollers
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Grocery deliveries
Kid-friendly buffet
Kids' meals
Minibar
Restaurant
Snack bar
Special diet meals (on request)
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Invoice provided
Tour desk
General
Air conditioning
Chapel/Shrine
Elevator
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Hypoallergenic room available
Interconnecting room(s) available
Ironing facilities
Laptop size safe
Non-smoking rooms
Room service
Soundproof rooms
Tile/Marble floor
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Dryer
High chair
Living Area
Desk
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Radio
Satellite channels
Telephone
TV
Outdoors
Beachfront
Garden
Outdoor dining area
Outdoor furniture
Picnic area
Private beach area
Sun deck
Terrace
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Clothes rack
Fold-up bed
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
Air purifiers
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Beach umbrellas
Beauty services
Body treatments
Body wrap
Facial treatments
Fitness
Fitness center
Fitness classes
Haircut
Kids' pool
Locker rooms
Manicure
Massage
Massage chair
Outdoor swimming pool
Pedicure
Personal trainer
Public Bath
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Yoga classes
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
Garden view
Ocean view
View
From
$836Check-in
From 15:00
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in public areas and is free of charge.
Age restrictions
Age restriction may apply
Parking
Free public parking is available on site (reservation is not needed).
Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 1 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cards accepted at this property
Cash
American Express,
Mastercard,
Visa
This property does not accept cash.
When are the check-in and check-out times for Grand Velas Riviera Maya - All Inclusive?
Grand Velas Riviera Maya - All Inclusive welcomes guests for check-in at 03:00 PM and the departure or check-out time is set at 12:00 PM.
Does Grand Velas Riviera Maya - All Inclusive provide free parking options?
Yes, there is parking available at the Grand Velas Riviera Maya - All Inclusive hotel. The hotel offers free on-site public parking. No parking reservation is required.
What are the rates at Grand Velas Riviera Maya - All Inclusive?
The base price for Grand Velas Riviera Maya - All Inclusive starts at $836. Do note, the cost might change depending on room preferences and dates. To see the actual prices, input your desired dates.
What types of rooms does Grand Velas Riviera Maya - All Inclusive offer?
At Grand Velas Riviera Maya, the hotel offers a variety of rooms including suites and family suites. All rooms are non-smoking and can accommodate a maximum of 3 adults and 2 children or 6 adults and 4 children. The room sizes range from 1184 sqft to 2540 sqft, and the beds provided are typically 1 King size bed with additional Double beds in some family suites.
What are the main attractions at Grand Velas Riviera Maya - All Inclusive?
Guests at the Grand Velas Riviera Maya can spend their time at the hotel enjoying a variety of leisure amenities. They can relax and rejuvenate at the spa and take advantage of the wellness packages offered. The hotel is beachfront, with a private beach area for guests to enjoy. There are also multiple outdoor swimming pools on site, including an infinity pool with a view.
For dining options, guests can choose from a range of restaurants offering different cuisines and ambiances. These include French, Mexican, international, Italian, Mediterranean, Chinese, Japanese, Jewish, Thai, Vietnamese, and Asian cuisines.
The hotel also offers various activities and entertainment options, such as bike rental, bike tours, walking tours, movie nights, evening entertainment, and live music performances.
Overall, guests at the Grand Velas Riviera Maya have a wide range of leisure amenities and activities available to enjoy during their stay.
Is there a swimming pool at Grand Velas Riviera Maya - All Inclusive?
The hotel has three pools. Pool 1 is an infinity pool with a view, it is available year-round but only for adults. Pool 2 is available year-round for all ages and also has a view. Pool 3 is another pool available year-round but only for adults, and it also has a view.
Does Grand Velas Riviera Maya - All Inclusive have on-site restaurants?
The Grand Velas Riviera Maya - All Inclusive has several on-site restaurants. These include Piaf, which offers French cuisine in a romantic setting, Frida, which serves traditional Mexican food, and Azul and Bistro, both of which offer international cuisine. There is also Cocina de Autor, which has a modern ambiance, Lucca, which offers Italian and Mediterranean dishes in a romantic atmosphere, Sen Lin, which serves Chinese, Japanese, Jewish, Thai, Vietnamese, and Asian cuisine with a modern ambiance, and Chaká, a family-friendly restaurant serving Mexican food.
Are both cash and credit cards valid payment options at Grand Velas Riviera Maya - All Inclusive?
No, cash is not accepted as a payment option at Grand Velas Riviera Maya - All Inclusive. However, they do accept American Express, Visa, and Mastercard as valid payment methods.
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