/
8.7

180 reseñas

Andaz Mayakoba - a concept by Hyatt

Andaz Mayakoba - a concept by Hyatt

Carreterra Federal Chetumal-Puerto Juarez Km 298, Playa Del Carmen, 77710, QR, México

Seleccione fechas para ver precios

Piscina privada

Paquetes de spa/bienestar

Club infantil

Buceo con tubo

Restaurante

Frente a la playa

Playa privada

Piscina al aire libre

Andaz Mayakoba - a concept by Hyatt

Welcome to Andaz Mayakoba, a concept by Hyatt, a luxurious 5-star resort located in the vibrant city of Playa del Carmen, Mexico. Nestled along the Carreterra Federal Chetumal-Puerto Juarez, this beachfront paradise offers stunning views of the ocean and lake. With 180 reviews and a starting price of $210, this resort guarantees a memorable and exciting stay for all travelers.

Guests at Andaz Mayakoba can indulge in a range of amenities, including a private pool, spa/wellness packages, and a free private beach area. The resort also offers outdoor swimming pools, a fitness center, tennis courts, and even water sports facilities, providing endless entertainment options for guests of all ages. The onsite restaurant and bar serve delicious meals and refreshing drinks, while the 24-hour front desk ensures that your every need is taken care of.

The resort's attention to detail extends to its accommodations, where you will find non-smoking rooms with modern amenities such as free Wifi and private bathrooms. Whether you're taking in the breathtaking lake or ocean views from your balcony, or relaxing on the sun deck, you'll be surrounded by beauty and tranquility throughout your stay at Andaz Mayakoba. Don't miss out on the chance to experience the ultimate luxury getaway at this exceptional resort in Playa del Carmen.

At Andaz Mayakoba, pets are allowed upon request, although charges may apply. So, you can bring your furry friend along to enjoy the luxurious beachfront paradise with you. The resort features two outdoor swimming pools, each offering stunning views for your enjoyment. Pool 1 is designed exclusively for adults and offers a tranquil environment to relax and soak up the sun. Pool 2 is available all year round and is also exclusively for adults, providing a peaceful retreat away from the hustle and bustle. Both pools offer breathtaking views to enhance your swimming experience.

When it comes to dining, Andaz Mayakoba has a variety of on-site restaurants to satisfy your cravings. Cocina Milagro is a family-friendly restaurant offering modern ambiance and serving delicious Mexican cuisine. Casa Amate provides a modern atmosphere and offers Latin American delights. Tinta del Pulpo is another option with a modern setting and mouthwatering Mexican cuisine. If you're in the mood for Mediterranean dishes, Sotavento is the place to be. For those seeking healthier options, the Vegan Bar offers a family-friendly and modern ambiance.

At Andaz Mayakoba, you have the convenience of multiple payment options. The resort accepts cash, Visa, American Express, and Mastercard, ensuring a hassle-free payment process during your stay. So, whether you prefer to pay in cash or with a credit card, the choice is yours.

With its stunning views, luxurious amenities, and numerous dining options, Andaz Mayakoba is the perfect destination for a memorable vacation in Playa del Carmen. Whether you're traveling with your beloved pet or seeking a tranquil retreat, this 5-star resort promises to provide an unforgettable experience for all travelers.

Aeropuertos más cercanos

Cozumel International Airport

13mi

Cancún International Airport

26,1mi

Servicios más populares

Piscina privada

Paquetes de spa/bienestar

Club infantil

Buceo con tubo

Restaurante

Frente a la playa

Playa privada

Piscina al aire libre

Aparcamiento Privado Gratuito

Wifi gratis

Servicio de habitaciones

Gimnasio

Instalaciones de deportes acuáticos en el lugar

Baño de vapor

Playa

Sauna

Aire acondicionado

Pista de tenis

Bar

Solárium

Aparcamiento en el Sitio

Terraza

Entrenador personal

Recepción 24 horas

Vista al lago

Vista al mar

Habitaciones para no fumadores

Música en vivo/Actuación

Accesible en silla de ruedas

Sombrillas de playa

Sillas/Tumbonas de playa

Vista al jardín

Vista al río

Jardín

Vista

Artículos de aseo gratis

Balcón

Insonorizado

Habitaciones

Double Room with Two Double Beds in Andaz Mayakoba - a concept by Hyatt

Mostrar 10 fotos

Habitación - 2 Camas Dobles

2 Camas Dobles

540 pies cuad.

Vista al jardín

Baño Privado

Balcón

Terraza

x4

+

x4

Más detalles

Experience ultimate comfort and relaxation in our Double Room with Two Double Beds offering spacious quadruple accommodation, a garden view, private bathroom, and a range of fantastic amenities including a minibar, flat-screen TV, and air conditioning. It's the perfect choice for a family getaway or group retreat.

Beachfront Studio with Plunge Pool in Andaz Mayakoba - a concept by Hyatt

Mostrar 7 fotos

Estudio, Frente a La Playa, Piscina de inmersión

1 Cama King Size

805 pies cuad.

Vista al mar

Baño Privado

Balcón

Terraza

+

Más detalles

Experience oceanfront luxury in our spacious Beachfront Studio with Plunge Pool. This triple room boasts 807 sqft of elegant living space, featuring a comfortable King size bed and accommodation for three adults and two children. Enjoy breathtaking views from your private balcony, relax in your own plunge pool, and indulge in an array of amenities including a flat-screen TV, minibar, and air conditioning.

Suite with Plunge Pool and Lagoon View in Andaz Mayakoba - a concept by Hyatt

Mostrar 12 fotos

Suite, Vista a la Laguna, Piscina de inmersión

1 Cama King Size

1045 pies cuad.

Piscina privada

Vista al lago

Vista al río

Baño Privado

+

Más detalles

Experience true luxury in our Suite with Plunge Pool and Lagoon View, offering a spacious 1076 sqft of pure indulgence. Enjoy stunning views of the lagoon, relax in your private pool or on the balcony, and take advantage of the array of amenities including a flat-screen TV, minibar, and free toiletries. Perfect for a family getaway, this suite comfortably accommodates up to 3 adults and 3 children, ensuring an unforgettable stay.

Double Room with Two Double Beds - Beachfront in Andaz Mayakoba - a concept by Hyatt

Mostrar 9 fotos

Frente a La Playa, 2 Camas Dobles

2 Camas Dobles

540 pies cuad.

Baño Privado

Balcón

Terraza

Vista

+

Más detalles

Experience the ultimate beachfront getaway in our spacious Double Room with Two Double Beds. With stunning views, a private balcony, and a range of luxurious amenities, this room is perfect for accommodating large families or groups of friends looking to relax and unwind.

Suite - Disability Access in Andaz Mayakoba - a concept by Hyatt

Mostrar 6 fotos

Suite, Accesible

1 Cama King Size

1075 pies cuad.

Vista al río

Baño Privado

Balcón

Terraza

x8

+

x5

Más detalles

Experience the ultimate in luxury and accessibility with our Suite - Disability Access. Enjoy breathtaking river views from your private balcony, relax in the spacious sitting area, and indulge in the modern amenities including a minibar, flat-screen TV, and air conditioning. This suite is designed to accommodate 3 adults and 3 children, making it perfect for families.

Mostrar 2 fotos

Beach Area, 2 Camas Dobles

2 Camas Dobles

540 pies cuad.

Gimnasio

x4

+

x3

Más detalles

2 Double Beach Area is 538 square feet and includes 2 double beds 131-150 width plus tea and coffee making facilities , ironing set, safe, and slippers.

Mostrar 15 fotos

Estudio, 1 Cama King Size, Frente a La Playa, Piscina de inmersión

805 pies cuad.

Balcón

Minibar

Televisor de pantalla plana

Refrigerador

+

Más detalles

The private pool is the standout feature of this triple room. This air-conditioned triple room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 1 bed.

Mostrar 5 fotos

Suite, Vista a la Laguna

1 Cama King Size

Balcón

Gimnasio

Televisor de pantalla plana

x3

+

Más detalles

LAGOON VIEW SUITE.

King Room in Andaz Mayakoba - a concept by Hyatt

Mostrar 6 fotos

Habitación con cama King

1 Cama King Size

540 pies cuad.

Vista al jardín

Baño Privado

Balcón

Terraza

x3

+

Más detalles

King Room with Lagoon View in Andaz Mayakoba - a concept by Hyatt

Mostrar 7 fotos

Habitación con cama King, Vista a la Laguna

1 Cama King Size

540 pies cuad.

Vista al lago

Baño Privado

Balcón

Terraza

+

Más detalles

Room

Mostrar 7 fotos

Estudio, Frente a La Playa

1 Cama King Size

Servicio de habitaciones

+

Más detalles

Beach Area Suite with Plunge Pool in Andaz Mayakoba - a concept by Hyatt

Mostrar 8 fotos

Suite, Piscina de inmersión

1 Cama King Size

1075 pies cuad.

Piscina privada

Vista al lago

Baño Privado

Balcón

+

Más detalles

Reseñas de huéspedes

8.7

180 reseñas

Categorías de evaluación

Limpieza

Comodidad

Ubicación

Instalaciones

Personal

Relación calidad-precio

Calidad del WiFi

Reseñas destacadas:

🇺🇸

Fiercesnow

8.2

agosto de 2024

- Location and the hotel ground. Mayakoba is beautiful - Size of the suite. 1200 sq ft. Large living room and large bedroom. Very nice layout and one of the best suites I have stayed in - Casa Amate is one of the best restaurants I have been to in Mexico. Latin American fine dining. - We liked the boat ride. Although Banyan tree does offer a very romantic private boat ride with dinner served that is better but not at Andaz - Staff are friendly

- The service was soooo slow. I asked for some water at the pool, didn't get anything after 45 mins. The problem is there is not easy option for self-service either. There is not a bar on the beach or the pool. So in a few days we hung out, we just waited and waited and waited for water.....There were not even many people around. The staff are friendly but I just don't understand how it could be this slow. - The vibe.. It feels like somewhere you come to escape from the world to work on a novel. It might be a plus for someone but it is not as vibrant.

🇺🇸

Hege

8.2

enero de 2024

great breakfast buffet, albeit veryt pricey. Beatufil beach and super fun to ride down to the beach from our room which was located closer to the reception area. liked the water service on the beach and the great louge mattresses and towel service

very expensive and relatively small room with no real view. Could hear the freeway traffic at night. also could not get a reservation for the boat tour.

🇧🇪

Kristian

8.2

enero de 2025

We paid for an upgrade to beachfront studio and then beachfront king room, both beautiful rooms and it made our trip to wake up to the sunset and listen to the waves, being close to the beach and the hotel facilities there. The free bikes were great to get around the hotel. Nice that you can freely use facilities and go between all hotels in the complex (incl Rosewood, Fairmont and Banyan Tree). We felt Andaz had the best beachfront facilities, though.

There is a lagoon part and a beach part of the hotel and they are very far, so a bit of a project to move around, but there is golf cart service and free bikes. We were not overwhelmed by the restaurants. All staff were nice except in Tinto de pulpo where the service would vary a lot from nice to borderline rude, and breakfast caused some issues with our billing as we are asked to sign for the cost even if it is included, but we checked the bill at check out and three errors (out of four days) were immediately corrected at a 200USD difference by the always very nice reception staff. Generally we felt F&B was immensely overpriced for the quality and service.

🇺🇸

Erin

10

enero de 2024

It was big enough that everyone could spread out. Then resort never felt packed. We loved that it was in the middle of such protected, natural jungle, and centotes and the area took pride in being eco-friendly. Being able to ride our bikes along the resort while feeling safe, no matter of the hour was invaluable. The food options were abundant and everywhere we ate we were pleasantly surprised about how good the food was. The beach was clean there were always places to lay, the staff was extremely helpful, and the ocean is crystal clear, calm waters. It truly is the perfect location! The lagoon ride provided by the hotel as a courtesy was such a treat. There were plenty of activities to do on site and plenty to choose from if you wanted to leave. Having three different pools was amazing as well, you could always find your vibe.

Can't find anything!

🇦🇹

Claudia

10

diciembre de 2021

We loved our stay at the Andaz Mayakoba. Our room was in the jungle area with a big balcony and view of the lagoon. We did hear the ac of the nearby restaurant which bothered my husband a little. The room was big and very comfortable. The bathroom was great. I loved the big shower. It had the best amenities. There are bikes you can take to ride around the gigantic property. It took us 10 minutes to bike to the beach. It was so much fun! Of course there is also transport that will pick you up any time. The beach is incredibly beautiful. The restaurants are wonderful. The food is excellent and not cheap.

At the pool area they played very loud music starting in the afternoon which I think destroyed the atmosphere. It's not a party location. I was glad our room was far away from that noise.

🇺🇸

Gina

10

abril de 2024

The property was spotless and incredibly gorgeous. The staff was very friendly and accommodating. It was not crowded at all, and the weather was perfect.

It was very difficult to find the kid sized blue bikes. My tall-for-her-age 9 year old was just a few inches too short for the adult bikes, and there are no helmets. We were able to locate a kid bike 3 of the 7 days we were there, but would have ridden more if there were more of them, it seems they only had a few.

🇮🇪

Ursula

10

septiembre de 2023

This was an excellent hotel to stay in and perfect for the on site concert. It was a breeze to grab a golf cart to the concert and back again. No ques, no hassle, seamless and absolutely worth spending the night there. The staff are extremely professional, friendly and helpful. The hotel rooms have very comfortable beds, are spotlessly clean and have all the basic amenities you could need. You can easily walk or cycle around the property, and to fully enjoy the landscape in Mayakoba I highly recommend the boat tour. It's a wonderful way to see the whole resort. The beach club of Andaz is beautiful, with plenty loungers and towels. The beach front itself is excellent as they installed seaweed barriers, so you do not have any issues at this resort, just crystal clear waters to swim in. The breakfast buffet was great with lots to choose from and of course great service from the staff there. Overall we really enjoyed our stay here and as a local I hope to return again.

Nothing to fault at this hotel!

🇮🇱

Dalya

10

abril de 2024

Everything. The rooms, the service, the grounds, the bicycle rides to other hotels, the restaurants. We took the bikes through nature trail everyday, visited the cenote then had a drink in a different hotel and came back to swim on th beach. We never had to wait for a cart and it was during Easter

If there is one thing that I can say that would the prices in the restaurants. I find them to be a little overpriced.

🇵🇱

Iga

8.2

enero de 2024

Almost everything was great. Rooms, area, bikes, food, swimming pools. Not crowded during our stay. We would go there again for sure if that was closer. Nice music in the swimming pool area. Cold water for free.

Very expensive renting of the bike trailer for the kid. 25 usd per day. When we were leaving many loud Americans came. So we were happy that we came during the week. The additional bed for the kid was uncomfortable.

🇬🇧

David

9.1

noviembre de 2021

cycling around the site was fun and easy beach area very nice restaurant selection good

some activities are a bit over priced (e.g. $50 for 35mins of kayaking / $70 to snorkel) which are mostly because they mandate staff must attend all of the activities with you.

Puntos de interés cerca de Andaz Mayakoba - a concept by Hyatt

Atracciones

3D Museum of Wonders

4,3mi

Fundadores Park (El Zócalo)

5,1mi

Cenote Chaak Tun

5,9mi

Xenses Park

9,5mi

Rio Secreto Nature Reserve

9,9mi

Selvatica

13,4mi

Discover Mexico Park Cozumel

15,3mi

San Gervasio Mayan Ruins

17,1mi

The Mayan Cacao Company

20mi

Kantun Chi Ecopark

20,1mi

Xotik-Ha EcoPark

20,3mi

Playa Palancar

22mi

Xoximilco Cancun

23,9mi

El Mirador Lookout

24,5mi

Ventura Park

27mi

Restaurantes

Cocina Milagro

Cocinas

  • Mexicano

Ambientes

  • Familiar
  • Moderno

Casa Amate

Cocinas

  • Latinoamericana

Ambientes

  • Moderno

Tinta del Pulpo

Cocinas

  • Mexicano

Ambientes

  • Moderno

Sotavento

Cocinas

  • Mediterráneo

Ambientes

  • Moderno

Vegan Bar

Ambientes

  • Familiar
  • Moderno

Piscinas

Ubicación

  • Al aire libre

Características

  • Con vista

Restricciones de edad

  • Solo para adultos

Ubicación

  • Al aire libre

Características

  • Con vista

Restricciones de edad

  • Solo para adultos

Disponibilidad

  • Todo el año

Servicios de Andaz Mayakoba - a concept by Hyatt

Piscina privada

Paquetes de spa/bienestar

Club infantil

Buceo con tubo

Restaurante

Frente a la playa

Playa privada

Piscina al aire libre

Aparcamiento Privado Gratuito

Wifi gratis

Servicio de habitaciones

Gimnasio

Instalaciones de deportes acuáticos en el lugar

Baño de vapor

Playa

Sauna

Aire acondicionado

Pista de tenis

Bar

Solárium

Aparcamiento en el Sitio

Terraza

Entrenador personal

Recepción 24 horas

Vista al lago

Vista al mar

Habitaciones para no fumadores

Música en vivo/Actuación

Accesible en silla de ruedas

Sombrillas de playa

Sillas/Tumbonas de playa

Vista al jardín

Vista al río

Jardín

Vista

Artículos de aseo gratis

Balcón

Insonorizado

Reglas de estancia - Andaz Mayakoba - a concept by Hyatt

  • Check-in / Salida

  • Mascotas

  • Internet

  • Restricciones de edad

  • Toque de queda

  • Aparcamiento

  • Niños y camas

  • Tarjetas aceptadas en esta propiedad

Preguntas Frecuentes - Andaz Mayakoba - a concept by Hyatt

Is it possible to stay with my pet at Andaz Mayakoba - a concept by Hyatt?

Yes, you can stay with your pet at Andaz Mayakoba - a concept by Hyatt. However, please note that there may be additional charges for bringing your pet.

What are the check-in and check-out times at Andaz Mayakoba - a concept by Hyatt?

At Andaz Mayakoba - a concept by Hyatt, we have arranged the check-in post 15:00 and the room should be vacated by 12:00.

Can guests park for free at Andaz Mayakoba - a concept by Hyatt?

Yes, there is parking available at Andaz Mayakoba - a concept by Hyatt. The hotel provides free private on-site parking. However, parking reservations are not possible.

How much does a stay at Andaz Mayakoba - a concept by Hyatt cost?

Rooms at Andaz Mayakoba - a concept by Hyatt are available starting from $210. Prices might vary according to room availability and chosen dates. To see the current rates, please add your travel dates.

Which room categories can I book at Andaz Mayakoba - a concept by Hyatt?

The hotel offers a variety of room types, including King Rooms, Double Rooms with Two Double Beds, Beachfront Studios with Plunge Pools, Suites with Plunge Pools and Lagoon Views, King Rooms with Lagoon Views, and Suites with Beach Areas. All rooms are non-smoking and have a size of 538 sqft, except for the Beachfront Studios which are 807 sqft and the Suites which are 1076 sqft. The occupancy ranges from triple to quadruple, accommodating either 3 adults and 2 children or 4 adults and 3 children.

What activities does Andaz Mayakoba - a concept by Hyatt offer?

At the Andaz Mayakoba hotel, guests can enjoy a variety of leisure amenities. The hotel features a private pool and an outdoor swimming pool with beautiful views. For those seeking relaxation, there is a spa offering wellness packages and a steam room. The hotel also offers a private beach area and beachfront access, where guests can enjoy the sun and sand.

Guests can also take advantage of the hotel's water sports facilities, golf course, tennis court, and fitness center. For dining options, there are several restaurants on site, including Cocina Milagro which offers Mexican cuisine, Casa Amate which serves Latin American dishes, Tinta del Pulpo with modern Mexican cuisine, Sotavento with Mediterranean dishes, and a Vegan Bar for those seeking plant-based options.

With all of these amenities available, guests at the Andaz Mayakoba hotel have plenty of options for how to spend their time during their stay.

Does Andaz Mayakoba - a concept by Hyatt have a pool for guests?

The hotel has two pools. Pool 1 is an outdoor pool with a view and is for adults only. Pool 2 is also an outdoor pool with a view and is available all season. It is also for adults only.

Are there restaurants located within Andaz Mayakoba - a concept by Hyatt?

Yes, the Andaz Mayakoba hotel has a variety of restaurants available onsite. These include Cocina Milagro, Casa Amate, Tinta del Pulpo, Sotavento, and Vegan Bar. Each restaurant offers a different ambiance and cuisine, ranging from Mexican to Latin American to Mediterranean.

Are both cash and credit cards valid payment options at Andaz Mayakoba - a concept by Hyatt?

Yes, both cash and credit cards are valid payment options at Andaz Mayakoba - a concept by Hyatt. Cash is accepted, along with major credit cards including Visa, American Express, and Mastercard.