/
8.9

271 reviews

Andaz Mayakoba - a concept by Hyatt

Andaz Mayakoba - a concept by Hyatt

Carreterra Federal Chetumal-Puerto Juarez Km 298, Playa Del Carmen, 77710, QR, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Private pool

Spa/Wellness packages

Kids' club

Snorkeling

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Andaz Mayakoba - a concept by Hyatt

Welcome to Andaz Mayakoba, a concept by Hyatt, a luxurious 5-star resort located in the vibrant city of Playa del Carmen, Mexico. Nestled along the Carreterra Federal Chetumal-Puerto Juarez, this beachfront paradise offers stunning views of the ocean and lake. With 271 reviews and a starting price of $238, this resort guarantees a memorable and exciting stay for all travelers.

Guests at Andaz Mayakoba can indulge in a range of amenities, including a private pool, spa/wellness packages, and a free private beach area. The resort also offers outdoor swimming pools, a fitness center, tennis courts, and even water sports facilities, providing endless entertainment options for guests of all ages. The onsite restaurant and bar serve delicious meals and refreshing drinks, while the 24-hour front desk ensures that your every need is taken care of.

The resort's attention to detail extends to its accommodations, where you will find non-smoking rooms with modern amenities such as free Wifi and private bathrooms. Whether you're taking in the breathtaking lake or ocean views from your balcony, or relaxing on the sun deck, you'll be surrounded by beauty and tranquility throughout your stay at Andaz Mayakoba. Don't miss out on the chance to experience the ultimate luxury getaway at this exceptional resort in Playa del Carmen.

At Andaz Mayakoba, pets are allowed upon request, although charges may apply. So, you can bring your furry friend along to enjoy the luxurious beachfront paradise with you. The resort features two outdoor swimming pools, each offering stunning views for your enjoyment. Pool 1 is designed exclusively for adults and offers a tranquil environment to relax and soak up the sun. Pool 2 is available all year round and is also exclusively for adults, providing a peaceful retreat away from the hustle and bustle. Both pools offer breathtaking views to enhance your swimming experience.

When it comes to dining, Andaz Mayakoba has a variety of on-site restaurants to satisfy your cravings. Cocina Milagro is a family-friendly restaurant offering modern ambiance and serving delicious Mexican cuisine. Casa Amate provides a modern atmosphere and offers Latin American delights. Tinta del Pulpo is another option with a modern setting and mouthwatering Mexican cuisine. If you're in the mood for Mediterranean dishes, Sotavento is the place to be. For those seeking healthier options, the Vegan Bar offers a family-friendly and modern ambiance.

At Andaz Mayakoba, you have the convenience of multiple payment options. The resort accepts cash, Visa, American Express, and Mastercard, ensuring a hassle-free payment process during your stay. So, whether you prefer to pay in cash or with a credit card, the choice is yours.

With its stunning views, luxurious amenities, and numerous dining options, Andaz Mayakoba is the perfect destination for a memorable vacation in Playa del Carmen. Whether you're traveling with your beloved pet or seeking a tranquil retreat, this 5-star resort promises to provide an unforgettable experience for all travelers.

Closest airports

Cozumel International Airport

13mi

Cancún International Airport

26.1mi

Most popular amenities

Private pool

Spa/Wellness packages

Kids' club

Snorkeling

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Free Private Parking

Free wifi

Room service

Fitness center

Water sports facilities on site

Steam room

Beach

Sauna

Air conditioning

Tennis court

Bar

Sun deck

Parking On Site

Terrace

Personal trainer

24-hour front desk

Lake view

Ocean view

Non-smoking rooms

Live music/Performance

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Garden view

River view

Garden

View

Free toiletries

Balcony

Soundproof

Rooms

Double Room with Two Double Beds in Andaz Mayakoba - a concept by Hyatt

Show 10 photos

Room - 2 Double

2 Double Beds

540 sqft

Garden view

Private Bathroom

Balcony

Terrace

x4

+

x4

More details

Experience ultimate comfort and relaxation in our Double Room with Two Double Beds offering spacious quadruple accommodation, a garden view, private bathroom, and a range of fantastic amenities including a minibar, flat-screen TV, and air conditioning. It's the perfect choice for a family getaway or group retreat.

Beachfront Studio with Plunge Pool in Andaz Mayakoba - a concept by Hyatt

Show 7 photos

Beachfront Studio, King, Beachfront, Plunge Pool

1 King Size Bed

710 sqft

Ocean view

Private Bathroom

Balcony

Terrace

+

More details

Experience oceanfront luxury in our spacious Beachfront Studio with Plunge Pool. This triple room boasts 807 sqft of elegant living space, featuring a comfortable King size bed and accommodation for three adults and two children. Enjoy breathtaking views from your private balcony, relax in your own plunge pool, and indulge in an array of amenities including a flat-screen TV, minibar, and air conditioning.

Suite with Plunge Pool and Lagoon View in Andaz Mayakoba - a concept by Hyatt

Show 12 photos

Suite, Lagoon View, Plunge Pool

1 King Size Bed

1045 sqft

Private pool

Lake view

River view

Private Bathroom

+

More details

Experience true luxury in our Suite with Plunge Pool and Lagoon View, offering a spacious 1076 sqft of pure indulgence. Enjoy stunning views of the lagoon, relax in your private pool or on the balcony, and take advantage of the array of amenities including a flat-screen TV, minibar, and free toiletries. Perfect for a family getaway, this suite comfortably accommodates up to 3 adults and 3 children, ensuring an unforgettable stay.

Beach Area Suite with Plunge Pool in Andaz Mayakoba - a concept by Hyatt

Show 8 photos

Suite, Plunge Pool

1 King Size Bed

1075 sqft

Private pool

Lake view

Private Bathroom

Balcony

+

More details

Featuring an open layout, flooded with natural light and featuring artisan décor. Local artworks adorn the walls, and decorative tiles outfit the floors. Each room and suite includes a balcony or terrace. Wi-Fi, local calls, bottled water and mini-bar with nonalcoholic beverages and snacks, replenished daily are offered.

Double Room with Two Double Beds and Lagoon View in Andaz Mayakoba - a concept by Hyatt

Show 11 photos

Room - 2 Double, Lagoon View

2 Double Beds

540 sqft

Lake view

River view

Private Bathroom

Balcony

x4

+

More details

RATES INCLUDES A LA CARTE BREAKFAST! Breakfast applies only for 2 people per room at Cocina Milagro. Breakfast is not transferable to any other restaurant or in-room service.

Gaze out at striking views of the serene lagoon and natural mangroves in this room including two double beds, private terrace, and expansive bathrooms.

Double Room with Two Double Beds - Beachfront in Andaz Mayakoba - a concept by Hyatt

Show 9 photos

Beachfront, 2 Double, Beachfront

2 Double Beds

540 sqft

Private Bathroom

Balcony

Terrace

View

+

More details

Experience the ultimate beachfront getaway in our spacious Double Room with Two Double Beds. With stunning views, a private balcony, and a range of luxurious amenities, this room is perfect for accommodating large families or groups of friends looking to relax and unwind.

King Room - Beachfront in Andaz Mayakoba - a concept by Hyatt

Show 13 photos

Beachfront, King, Beachfront

1 King Size Bed

540 sqft

Ocean view

Private Bathroom

Balcony

Terrace

+

More details

1 King Bed Beach Front is 538 square feet and includes a king-size bed 150-183 width.

Show 9 photos

Presidential Suite

1 King Size Bed

540 sqft

Balcony

Room service

+

More details

Presidential Suite is 538 square feet and includes a king-size bed 150-183 width.

Suite - Disability Access in Andaz Mayakoba - a concept by Hyatt

Show 6 photos

Suite, Accessible

1 King Size Bed

1075 sqft

River view

Private Bathroom

Balcony

Terrace

x8

+

x5

More details

Experience the ultimate in luxury and accessibility with our Suite - Disability Access. Enjoy breathtaking river views from your private balcony, relax in the spacious sitting area, and indulge in the modern amenities including a minibar, flat-screen TV, and air conditioning. This suite is designed to accommodate 3 adults and 3 children, making it perfect for families.

Show 5 photos

Suite, Lagoon View

1 King Size Bed

Balcony

Free wifi

Minibar

Flat-screen TV

x3

+

More details

RATES INCLUDES A LA CARTE BREAKFAST! Breakfast applies only for 2 people per room at Cocina Milagro. Breakfast is not transferable to any other restaurant or in-room service.

Unwind in this 1,044 square feet Lagoon Suite including one king size bed, expansive bathrooms, a living area and a private terrace. The terrace has a private plunge pool and views of the serene lagoon and natural mangroves. This is a standard suite. See World of Hyatt program terms for upgrade eligibility.

Show 4 photos

King Room, Ocean View

1 King Size Bed

540 sqft

Balcony

Fitness center

Flat-screen TV

x3

+

More details

Ocean View is 1109 square feet and includes a king-size bed 150-183 width plus living room, balcony, extra beds on demand, cable tv, tea and coffee making facilities , ironing set, safe, and slippers.

Show 2 photos

Beach Area, 2 Double

2 Double Beds

540 sqft

Fitness center

x4

+

x3

More details

2 Double Beach Area is 538 square feet and includes 2 double beds 131-150 width plus tea and coffee making facilities , ironing set, safe, and slippers.

Guest reviews

8.9

271 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇦🇹

Claudia

10

December 2021

We loved our stay at the Andaz Mayakoba. Our room was in the jungle area with a big balcony and view of the lagoon. We did hear the ac of the nearby restaurant which bothered my husband a little. The room was big and very comfortable. The bathroom was great. I loved the big shower. It had the best amenities. There are bikes you can take to ride around the gigantic property. It took us 10 minutes to bike to the beach. It was so much fun! Of course there is also transport that will pick you up any time. The beach is incredibly beautiful. The restaurants are wonderful. The food is excellent and not cheap.

At the pool area they played very loud music starting in the afternoon which I think destroyed the atmosphere. It's not a party location. I was glad our room was far away from that noise.

🇮🇪

Ursula

10

September 2023

This was an excellent hotel to stay in and perfect for the on site concert. It was a breeze to grab a golf cart to the concert and back again. No ques, no hassle, seamless and absolutely worth spending the night there. The staff are extremely professional, friendly and helpful. The hotel rooms have very comfortable beds, are spotlessly clean and have all the basic amenities you could need. You can easily walk or cycle around the property, and to fully enjoy the landscape in Mayakoba I highly recommend the boat tour. It's a wonderful way to see the whole resort. The beach club of Andaz is beautiful, with plenty loungers and towels. The beach front itself is excellent as they installed seaweed barriers, so you do not have any issues at this resort, just crystal clear waters to swim in. The breakfast buffet was great with lots to choose from and of course great service from the staff there. Overall we really enjoyed our stay here and as a local I hope to return again.

Nothing to fault at this hotel!

🇬🇧

David

9.1

November 2021

cycling around the site was fun and easy beach area very nice restaurant selection good

some activities are a bit over priced (e.g. $50 for 35mins of kayaking / $70 to snorkel) which are mostly because they mandate staff must attend all of the activities with you.

🇺🇸

Tonpedro

10

April 2022

Secluded and secure location btw sea and laguna. Preserved animal reserve with a lot of activities available to discover the natural beauty of the site. The rooms are spectacular, the choice of restaurants easy from low key to more sophisticated. The staff is so helpful and dedicated to make your stay as enjoyable as possible. Kids loved using bikes to stroll around, or jump in the pool, or enjoy water sports nearby. Very quiet during the evening so perfect for relaxing family vacations

Price of hotel and restaurant in line with luxury positioning but extra activities on the pricey end of the spectrum. But your paying for convenience and great staff

🇺🇸

Juliana

10

March 2022

everything! beautiful, classy and confortable

I think they could have more kid friendly options. could offer a small kids pool or so.

🇺🇸

Anh

10

July 2023

Property is clean and luxurious. There are activities for kids everyday—this is especially helpful when the sun is too hot to be outdoors. Breakfast is amazing.

Everything is overpriced. For example, a beer is only a dollar at the store but it’s 10 dollars at the property. Also, it’s actually not beach front for us. We had to take the golf cart everyday to get to the beach.

🇺🇸

Monika

10

August 2022

we had an exceptional stay at this property, beautiful, well-maintained, a host of things to do on the property, very helpful staff. Food is a bit pricey and the organization of some of the activities - i.e. figuring out snorkeling, kayaking, sign-ups etc - is a bit difficult, and maybe instructions for getting to the property could be improved a little, but it's an incredible place to stay at.

Restaurants bit pricey, wifi not always the best, and figuring out the activities and some of the additional amenities - kayaks etc... - is a bit clunky.

🇧🇷

Roberta

10

September 2021

The hotel is amazing, very confortable, staff are very nice and attentive. You have so many different activities to do inside the complex. The food is very good! We stayed at an Ocean View Studio. It was the best choice, because the beach is a little far from the main lobby and rooms on the lake areas. But I’m sure it’s still worth it! Hope to come back soon! Sergio from the Eco tour was very very nice, we loved the ride!

Nothing!

🇺🇸

Neemall

10

March 2022

The friendly staff were welcoming and helpful from the start, and throughout the stay. The facilities were amazing, calming and exceptionally well kept. It felt like we were in a sanctuary away from the world. I especially loved that we were able to easily move between the various resorts and see what they offered. Getting around the resort was so easy and we had so many options - walking, cycling, golf cart or ferry. Such a treat. The room was large, spacious and very comfortable to stay in.

Very little to nothing was not to like about the resort, staff or facilities. The only advice I would give is to ensure you cancel any reservations as they charge a no show fee - which we weren't informed of, but they removed as a result.

🇺🇸

Justin

10

August 2023

VIP treatment Our amazing pool attendant Paco! The ocean view studios are highly recommended. Wonderful breakfast buffet.

One of the restaurants was closed during our stay but there are other options at Andaz and the other resorts in Mayakoba.

Points of Interest Around Andaz Mayakoba - a concept by Hyatt

Attractions

3D Museum of Wonders

4.3mi

Fundadores Park (El Zócalo)

5.1mi

Cenote Chaak Tun

5.9mi

Xenses Park

9.5mi

Rio Secreto Nature Reserve

9.9mi

Selvatica

13.4mi

Discover Mexico Park Cozumel

15.3mi

San Gervasio Mayan Ruins

17.1mi

The Mayan Cacao Company

20mi

Kantun Chi Ecopark

20.1mi

Xotik-Ha EcoPark

20.3mi

Playa Palancar

22mi

Xoximilco Cancun

23.9mi

El Mirador Lookout

24.5mi

Ventura Park

27mi

Restaurants

Cocina Milagro

Cuisines

  • Mexican

Ambiances

  • Family Friendly
  • Modern

Casa Amate

Cuisines

  • Latin American

Ambiances

  • Modern

Tinta del Pulpo

Cuisines

  • Mexican

Ambiances

  • Modern

Sotavento

Cuisines

  • Mediterranean

Ambiances

  • Modern

Vegan Bar

Ambiances

  • Family Friendly
  • Modern

Pools

Location

  • Outdoor

Features

  • With view

Age restrictions

  • Adults only

Location

  • Outdoor

Features

  • With view

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Andaz Mayakoba - a concept by Hyatt

Private pool

Spa/Wellness packages

Kids' club

Snorkeling

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Free Private Parking

Free wifi

Room service

Fitness center

Water sports facilities on site

Steam room

Beach

Sauna

Air conditioning

Tennis court

Bar

Sun deck

Parking On Site

Terrace

Personal trainer

24-hour front desk

Lake view

Ocean view

Non-smoking rooms

Live music/Performance

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Garden view

River view

Garden

View

Free toiletries

Balcony

Soundproof

Stay rules - Andaz Mayakoba - a concept by Hyatt

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Andaz Mayakoba - a concept by Hyatt

Is it possible to stay with my pet at Andaz Mayakoba - a concept by Hyatt?

Yes, you can stay with your pet at Andaz Mayakoba - a concept by Hyatt. However, please note that there may be additional charges for bringing your pet.

What are the check-in and check-out times at Andaz Mayakoba - a concept by Hyatt?

At Andaz Mayakoba - a concept by Hyatt, we have arranged the check-in post 03:00 PM and the room should be vacated by 12:00 PM.

Can guests park for free at Andaz Mayakoba - a concept by Hyatt?

Yes, there is parking available at Andaz Mayakoba - a concept by Hyatt. The hotel provides free private on-site parking. However, parking reservations are not possible.

How much does a stay at Andaz Mayakoba - a concept by Hyatt cost?

Rooms at Andaz Mayakoba - a concept by Hyatt are available starting from $238. Prices might vary according to room availability and chosen dates. To see the current rates, please add your travel dates.

Which room categories can I book at Andaz Mayakoba - a concept by Hyatt?

The hotel offers a variety of room types, including King Rooms, Double Rooms with Two Double Beds, Beachfront Studios with Plunge Pools, Suites with Plunge Pools and Lagoon Views, King Rooms with Lagoon Views, and Suites with Beach Areas. All rooms are non-smoking and have a size of 538 sqft, except for the Beachfront Studios which are 807 sqft and the Suites which are 1076 sqft. The occupancy ranges from triple to quadruple, accommodating either 3 adults and 2 children or 4 adults and 3 children.

What activities does Andaz Mayakoba - a concept by Hyatt offer?

At the Andaz Mayakoba hotel, guests can enjoy a variety of leisure amenities. The hotel features a private pool and an outdoor swimming pool with beautiful views. For those seeking relaxation, there is a spa offering wellness packages and a steam room. The hotel also offers a private beach area and beachfront access, where guests can enjoy the sun and sand.

Guests can also take advantage of the hotel's water sports facilities, golf course, tennis court, and fitness center. For dining options, there are several restaurants on site, including Cocina Milagro which offers Mexican cuisine, Casa Amate which serves Latin American dishes, Tinta del Pulpo with modern Mexican cuisine, Sotavento with Mediterranean dishes, and a Vegan Bar for those seeking plant-based options.

With all of these amenities available, guests at the Andaz Mayakoba hotel have plenty of options for how to spend their time during their stay.

Does Andaz Mayakoba - a concept by Hyatt have a pool for guests?

The hotel has two pools. Pool 1 is an outdoor pool with a view and is for adults only. Pool 2 is also an outdoor pool with a view and is available all season. It is also for adults only.

Are there restaurants located within Andaz Mayakoba - a concept by Hyatt?

Yes, the Andaz Mayakoba hotel has a variety of restaurants available onsite. These include Cocina Milagro, Casa Amate, Tinta del Pulpo, Sotavento, and Vegan Bar. Each restaurant offers a different ambiance and cuisine, ranging from Mexican to Latin American to Mediterranean.

Are both cash and credit cards valid payment options at Andaz Mayakoba - a concept by Hyatt?

Yes, both cash and credit cards are valid payment options at Andaz Mayakoba - a concept by Hyatt. Cash is accepted, along with major credit cards including Visa, American Express, and Mastercard.