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$238Carreterra Federal Chetumal-Puerto Juarez Km 298, Playa Del Carmen, 77710, QR, Mexico
Reservations:
+1-833-728-2041271 reviews
1/111
Private pool
Spa/Wellness packages
Kids' club
Snorkeling
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Welcome to Andaz Mayakoba, a concept by Hyatt, a luxurious 5-star resort located in the vibrant city of Playa del Carmen, Mexico. Nestled along the Carreterra Federal Chetumal-Puerto Juarez, this beachfront paradise offers stunning views of the ocean and lake. With 271 reviews and a starting price of $238, this resort guarantees a memorable and exciting stay for all travelers.
Guests at Andaz Mayakoba can indulge in a range of amenities, including a private pool, spa/wellness packages, and a free private beach area. The resort also offers outdoor swimming pools, a fitness center, tennis courts, and even water sports facilities, providing endless entertainment options for guests of all ages. The onsite restaurant and bar serve delicious meals and refreshing drinks, while the 24-hour front desk ensures that your every need is taken care of.
The resort's attention to detail extends to its accommodations, where you will find non-smoking rooms with modern amenities such as free Wifi and private bathrooms. Whether you're taking in the breathtaking lake or ocean views from your balcony, or relaxing on the sun deck, you'll be surrounded by beauty and tranquility throughout your stay at Andaz Mayakoba. Don't miss out on the chance to experience the ultimate luxury getaway at this exceptional resort in Playa del Carmen.
At Andaz Mayakoba, pets are allowed upon request, although charges may apply. So, you can bring your furry friend along to enjoy the luxurious beachfront paradise with you. The resort features two outdoor swimming pools, each offering stunning views for your enjoyment. Pool 1 is designed exclusively for adults and offers a tranquil environment to relax and soak up the sun. Pool 2 is available all year round and is also exclusively for adults, providing a peaceful retreat away from the hustle and bustle. Both pools offer breathtaking views to enhance your swimming experience.
When it comes to dining, Andaz Mayakoba has a variety of on-site restaurants to satisfy your cravings. Cocina Milagro is a family-friendly restaurant offering modern ambiance and serving delicious Mexican cuisine. Casa Amate provides a modern atmosphere and offers Latin American delights. Tinta del Pulpo is another option with a modern setting and mouthwatering Mexican cuisine. If you're in the mood for Mediterranean dishes, Sotavento is the place to be. For those seeking healthier options, the Vegan Bar offers a family-friendly and modern ambiance.
At Andaz Mayakoba, you have the convenience of multiple payment options. The resort accepts cash, Visa, American Express, and Mastercard, ensuring a hassle-free payment process during your stay. So, whether you prefer to pay in cash or with a credit card, the choice is yours.
With its stunning views, luxurious amenities, and numerous dining options, Andaz Mayakoba is the perfect destination for a memorable vacation in Playa del Carmen. Whether you're traveling with your beloved pet or seeking a tranquil retreat, this 5-star resort promises to provide an unforgettable experience for all travelers.
Closest airports
Cozumel International Airport
13miCancún International Airport
26.1miPrivate pool
Spa/Wellness packages
Kids' club
Snorkeling
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Water sports facilities on site
Steam room
Beach
Sauna
Air conditioning
Tennis court
Bar
Sun deck
Parking On Site
Terrace
Personal trainer
24-hour front desk
Lake view
Ocean view
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Beach umbrellas
Beach chairs/Loungers
Garden view
River view
Garden
View
Free toiletries
Balcony
Soundproof
Show 10 photos
Room - 2 Double
2 Double Beds
540 sqft
Garden view
Private Bathroom
Balcony
Terrace
x4
+
x4
More details
Experience ultimate comfort and relaxation in our Double Room with Two Double Beds offering spacious quadruple accommodation, a garden view, private bathroom, and a range of fantastic amenities including a minibar, flat-screen TV, and air conditioning. It's the perfect choice for a family getaway or group retreat.
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Beachfront Studio, King, Beachfront, Plunge Pool
1 King Size Bed
710 sqft
Ocean view
Private Bathroom
Balcony
Terrace
+
More details
Experience oceanfront luxury in our spacious Beachfront Studio with Plunge Pool. This triple room boasts 807 sqft of elegant living space, featuring a comfortable King size bed and accommodation for three adults and two children. Enjoy breathtaking views from your private balcony, relax in your own plunge pool, and indulge in an array of amenities including a flat-screen TV, minibar, and air conditioning.
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Suite, Lagoon View, Plunge Pool
1 King Size Bed
1045 sqft
Private pool
Lake view
River view
Private Bathroom
+
More details
Experience true luxury in our Suite with Plunge Pool and Lagoon View, offering a spacious 1076 sqft of pure indulgence. Enjoy stunning views of the lagoon, relax in your private pool or on the balcony, and take advantage of the array of amenities including a flat-screen TV, minibar, and free toiletries. Perfect for a family getaway, this suite comfortably accommodates up to 3 adults and 3 children, ensuring an unforgettable stay.
Show 8 photos
Suite, Plunge Pool
1 King Size Bed
1075 sqft
Private pool
Lake view
Private Bathroom
Balcony
+
More details
Featuring an open layout, flooded with natural light and featuring artisan décor. Local artworks adorn the walls, and decorative tiles outfit the floors. Each room and suite includes a balcony or terrace. Wi-Fi, local calls, bottled water and mini-bar with nonalcoholic beverages and snacks, replenished daily are offered.
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Room - 2 Double, Lagoon View
2 Double Beds
540 sqft
Lake view
River view
Private Bathroom
Balcony
x4
+
More details
RATES INCLUDES A LA CARTE BREAKFAST! Breakfast applies only for 2 people per room at Cocina Milagro. Breakfast is not transferable to any other restaurant or in-room service.
Gaze out at striking views of the serene lagoon and natural mangroves in this room including two double beds, private terrace, and expansive bathrooms.
Show 9 photos
Beachfront, 2 Double, Beachfront
2 Double Beds
540 sqft
Private Bathroom
Balcony
Terrace
View
+
More details
Experience the ultimate beachfront getaway in our spacious Double Room with Two Double Beds. With stunning views, a private balcony, and a range of luxurious amenities, this room is perfect for accommodating large families or groups of friends looking to relax and unwind.
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Beachfront, King, Beachfront
1 King Size Bed
540 sqft
Ocean view
Private Bathroom
Balcony
Terrace
+
More details
1 King Bed Beach Front is 538 square feet and includes a king-size bed 150-183 width.
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Presidential Suite
1 King Size Bed
540 sqft
Balcony
Room service
+
More details
Presidential Suite is 538 square feet and includes a king-size bed 150-183 width.
Show 6 photos
Suite, Accessible
1 King Size Bed
1075 sqft
River view
Private Bathroom
Balcony
Terrace
x8
+
x5
More details
Experience the ultimate in luxury and accessibility with our Suite - Disability Access. Enjoy breathtaking river views from your private balcony, relax in the spacious sitting area, and indulge in the modern amenities including a minibar, flat-screen TV, and air conditioning. This suite is designed to accommodate 3 adults and 3 children, making it perfect for families.
Show 5 photos
Suite, Lagoon View
1 King Size Bed
Balcony
Free wifi
Minibar
Flat-screen TV
x3
+
More details
RATES INCLUDES A LA CARTE BREAKFAST! Breakfast applies only for 2 people per room at Cocina Milagro. Breakfast is not transferable to any other restaurant or in-room service.
Unwind in this 1,044 square feet Lagoon Suite including one king size bed, expansive bathrooms, a living area and a private terrace. The terrace has a private plunge pool and views of the serene lagoon and natural mangroves. This is a standard suite. See World of Hyatt program terms for upgrade eligibility.
Show 4 photos
King Room, Ocean View
1 King Size Bed
540 sqft
Balcony
Fitness center
Flat-screen TV
x3
+
More details
Ocean View is 1109 square feet and includes a king-size bed 150-183 width plus living room, balcony, extra beds on demand, cable tv, tea and coffee making facilities , ironing set, safe, and slippers.
Show 2 photos
Beach Area, 2 Double
2 Double Beds
540 sqft
Fitness center
x4
+
x3
More details
2 Double Beach Area is 538 square feet and includes 2 double beds 131-150 width plus tea and coffee making facilities , ironing set, safe, and slippers.
8.9
271 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇦🇹
Claudia
10
December 2021
We loved our stay at the Andaz Mayakoba. Our room was in the jungle area with a big balcony and view of the lagoon. We did hear the ac of the nearby restaurant which bothered my husband a little. The room was big and very comfortable. The bathroom was great. I loved the big shower. It had the best amenities. There are bikes you can take to ride around the gigantic property. It took us 10 minutes to bike to the beach. It was so much fun! Of course there is also transport that will pick you up any time. The beach is incredibly beautiful. The restaurants are wonderful. The food is excellent and not cheap.
At the pool area they played very loud music starting in the afternoon which I think destroyed the atmosphere. It's not a party location. I was glad our room was far away from that noise.
🇮🇪
Ursula
10
September 2023
This was an excellent hotel to stay in and perfect for the on site concert. It was a breeze to grab a golf cart to the concert and back again. No ques, no hassle, seamless and absolutely worth spending the night there. The staff are extremely professional, friendly and helpful. The hotel rooms have very comfortable beds, are spotlessly clean and have all the basic amenities you could need. You can easily walk or cycle around the property, and to fully enjoy the landscape in Mayakoba I highly recommend the boat tour. It's a wonderful way to see the whole resort. The beach club of Andaz is beautiful, with plenty loungers and towels. The beach front itself is excellent as they installed seaweed barriers, so you do not have any issues at this resort, just crystal clear waters to swim in. The breakfast buffet was great with lots to choose from and of course great service from the staff there. Overall we really enjoyed our stay here and as a local I hope to return again.
Nothing to fault at this hotel!
🇬🇧
David
9.1
November 2021
cycling around the site was fun and easy beach area very nice restaurant selection good
some activities are a bit over priced (e.g. $50 for 35mins of kayaking / $70 to snorkel) which are mostly because they mandate staff must attend all of the activities with you.
🇺🇸
Tonpedro
10
April 2022
Secluded and secure location btw sea and laguna. Preserved animal reserve with a lot of activities available to discover the natural beauty of the site. The rooms are spectacular, the choice of restaurants easy from low key to more sophisticated. The staff is so helpful and dedicated to make your stay as enjoyable as possible. Kids loved using bikes to stroll around, or jump in the pool, or enjoy water sports nearby. Very quiet during the evening so perfect for relaxing family vacations
Price of hotel and restaurant in line with luxury positioning but extra activities on the pricey end of the spectrum. But your paying for convenience and great staff
🇺🇸
Juliana
10
March 2022
everything! beautiful, classy and confortable
I think they could have more kid friendly options. could offer a small kids pool or so.
🇺🇸
Anh
10
July 2023
Property is clean and luxurious. There are activities for kids everyday—this is especially helpful when the sun is too hot to be outdoors. Breakfast is amazing.
Everything is overpriced. For example, a beer is only a dollar at the store but it’s 10 dollars at the property. Also, it’s actually not beach front for us. We had to take the golf cart everyday to get to the beach.
🇺🇸
Monika
10
August 2022
we had an exceptional stay at this property, beautiful, well-maintained, a host of things to do on the property, very helpful staff. Food is a bit pricey and the organization of some of the activities - i.e. figuring out snorkeling, kayaking, sign-ups etc - is a bit difficult, and maybe instructions for getting to the property could be improved a little, but it's an incredible place to stay at.
Restaurants bit pricey, wifi not always the best, and figuring out the activities and some of the additional amenities - kayaks etc... - is a bit clunky.
🇧🇷
Roberta
10
September 2021
The hotel is amazing, very confortable, staff are very nice and attentive. You have so many different activities to do inside the complex. The food is very good! We stayed at an Ocean View Studio. It was the best choice, because the beach is a little far from the main lobby and rooms on the lake areas. But I’m sure it’s still worth it! Hope to come back soon! Sergio from the Eco tour was very very nice, we loved the ride!
Nothing!
🇺🇸
Neemall
10
March 2022
The friendly staff were welcoming and helpful from the start, and throughout the stay. The facilities were amazing, calming and exceptionally well kept. It felt like we were in a sanctuary away from the world. I especially loved that we were able to easily move between the various resorts and see what they offered. Getting around the resort was so easy and we had so many options - walking, cycling, golf cart or ferry. Such a treat. The room was large, spacious and very comfortable to stay in.
Very little to nothing was not to like about the resort, staff or facilities. The only advice I would give is to ensure you cancel any reservations as they charge a no show fee - which we weren't informed of, but they removed as a result.
🇺🇸
Justin
10
August 2023
VIP treatment Our amazing pool attendant Paco! The ocean view studios are highly recommended. Wonderful breakfast buffet.
One of the restaurants was closed during our stay but there are other options at Andaz and the other resorts in Mayakoba.
Attractions
3D Museum of Wonders
4.3miFundadores Park (El Zócalo)
5.1miCenote Chaak Tun
5.9miXenses Park
9.5miRio Secreto Nature Reserve
9.9miSelvatica
13.4miDiscover Mexico Park Cozumel
15.3miSan Gervasio Mayan Ruins
17.1miThe Mayan Cacao Company
20miKantun Chi Ecopark
20.1miXotik-Ha EcoPark
20.3miPlaya Palancar
22miXoximilco Cancun
23.9miEl Mirador Lookout
24.5miVentura Park
27miAttractions
3D Museum of Wonders
4.3miFundadores Park (El Zócalo)
5.1miCenote Chaak Tun
5.9miXenses Park
9.5miRio Secreto Nature Reserve
9.9miSelvatica
13.4miDiscover Mexico Park Cozumel
15.3miSan Gervasio Mayan Ruins
17.1miThe Mayan Cacao Company
20miKantun Chi Ecopark
20.1miXotik-Ha EcoPark
20.3miPlaya Palancar
22miXoximilco Cancun
23.9miEl Mirador Lookout
24.5miVentura Park
27miAirports
Cozumel International Airport
13miCancún International Airport
26.1miCocina Milagro
Cuisines
Ambiances
Casa Amate
Cuisines
Ambiances
Tinta del Pulpo
Cuisines
Ambiances
Sotavento
Cuisines
Ambiances
Vegan Bar
Ambiances
Location
Features
Age restrictions
Location
Features
Age restrictions
Availability
Private pool
Spa/Wellness packages
Kids' club
Snorkeling
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Water sports facilities on site
Steam room
Beach
Sauna
Air conditioning
Tennis court
Bar
Sun deck
Parking On Site
Terrace
Personal trainer
24-hour front desk
Lake view
Ocean view
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Beach umbrellas
Beach chairs/Loungers
Garden view
River view
Garden
View
Free toiletries
Balcony
Soundproof
Accessibility
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by stairs only
Wheelchair accessible
Activities
Archery
Beach
Bicycle rental
Bike tours
Canoeing
Cooking class
Cycling
Diving
Fishing
Golf course
Happy hour
Live music/Performance
Live sports events (broadcast)
Snorkeling
Tennis court
Tennis equipment
Tour or class about local culture
Walking tours
Water sports facilities on site
Windsurfing
Bathroom
Bathrobe
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Walk-in closet
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Entertainment & Family Services
Babysitting/Child services
Board games/Puzzles
Entertainment staff
Evening entertainment
Indoor play area
Kids' club
Food & Drink
Bar
Breakfast in the room
Kids' meals
Minibar
Restaurant
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Private check-in/out
General
Air conditioning
Chapel/Shrine
Convenience store on site
Designated smoking area
Facilities for disabled guests
Family rooms
Hypoallergenic
Laptop size safe
Non-smoking rooms
Pet bowls
Pet Friendly
Room service
Smoke-free property
Soundproof
Tile/Marble floor
Internet
Free wifi
Kitchen
Dining table
Dryer
Electric kettle
Refrigerator
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
iPod dock
Radio
Satellite channels
Telephone
TV
Video
Outdoors
Balcony
BBQ facilities
Beachfront
Garden
Outdoor fireplace
Outdoor furniture
Private beach area
Private pool
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Fan
Socket near the bed
Safety & security
24-hour security
Fire extinguishers
Key access
Safe
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Beauty services
Body scrub
Body treatments
Body wrap
Couples' massage
Facial treatments
Fitness
Fitness center
Fitness classes
Foot massage
Full-body massage
Hair treatments
Haircut
Hand massage
Head massage
Locker rooms
Makeup services
Manicure
Massage
Neck massage
Outdoor swimming pool
Pedicure
Personal trainer
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Waxing services
Yoga classes
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
Garden view
Lake view
Ocean view
Pool view
River view
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are allowed on request. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free private parking is available on site (reservation is not possible).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
12+ years
Extra bed upon request
$100 per person per day
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Visa,
Mastercard,
American Express,
Cash only
This property accepts cash.
Is it possible to stay with my pet at Andaz Mayakoba - a concept by Hyatt?
Yes, you can stay with your pet at Andaz Mayakoba - a concept by Hyatt. However, please note that there may be additional charges for bringing your pet.
What are the check-in and check-out times at Andaz Mayakoba - a concept by Hyatt?
At Andaz Mayakoba - a concept by Hyatt, we have arranged the check-in post 03:00 PM and the room should be vacated by 12:00 PM.
Can guests park for free at Andaz Mayakoba - a concept by Hyatt?
Yes, there is parking available at Andaz Mayakoba - a concept by Hyatt. The hotel provides free private on-site parking. However, parking reservations are not possible.
How much does a stay at Andaz Mayakoba - a concept by Hyatt cost?
Rooms at Andaz Mayakoba - a concept by Hyatt are available starting from $238. Prices might vary according to room availability and chosen dates. To see the current rates, please add your travel dates.
Which room categories can I book at Andaz Mayakoba - a concept by Hyatt?
The hotel offers a variety of room types, including King Rooms, Double Rooms with Two Double Beds, Beachfront Studios with Plunge Pools, Suites with Plunge Pools and Lagoon Views, King Rooms with Lagoon Views, and Suites with Beach Areas. All rooms are non-smoking and have a size of 538 sqft, except for the Beachfront Studios which are 807 sqft and the Suites which are 1076 sqft. The occupancy ranges from triple to quadruple, accommodating either 3 adults and 2 children or 4 adults and 3 children.
What activities does Andaz Mayakoba - a concept by Hyatt offer?
At the Andaz Mayakoba hotel, guests can enjoy a variety of leisure amenities. The hotel features a private pool and an outdoor swimming pool with beautiful views. For those seeking relaxation, there is a spa offering wellness packages and a steam room. The hotel also offers a private beach area and beachfront access, where guests can enjoy the sun and sand.
Guests can also take advantage of the hotel's water sports facilities, golf course, tennis court, and fitness center. For dining options, there are several restaurants on site, including Cocina Milagro which offers Mexican cuisine, Casa Amate which serves Latin American dishes, Tinta del Pulpo with modern Mexican cuisine, Sotavento with Mediterranean dishes, and a Vegan Bar for those seeking plant-based options.
With all of these amenities available, guests at the Andaz Mayakoba hotel have plenty of options for how to spend their time during their stay.
Does Andaz Mayakoba - a concept by Hyatt have a pool for guests?
The hotel has two pools. Pool 1 is an outdoor pool with a view and is for adults only. Pool 2 is also an outdoor pool with a view and is available all season. It is also for adults only.
Are there restaurants located within Andaz Mayakoba - a concept by Hyatt?
Yes, the Andaz Mayakoba hotel has a variety of restaurants available onsite. These include Cocina Milagro, Casa Amate, Tinta del Pulpo, Sotavento, and Vegan Bar. Each restaurant offers a different ambiance and cuisine, ranging from Mexican to Latin American to Mediterranean.
Are both cash and credit cards valid payment options at Andaz Mayakoba - a concept by Hyatt?
Yes, both cash and credit cards are valid payment options at Andaz Mayakoba - a concept by Hyatt. Cash is accepted, along with major credit cards including Visa, American Express, and Mastercard.
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