180 reseñas
Desde
$210Carreterra Federal Chetumal-Puerto Juarez Km 298, Playa Del Carmen, 77710, QR, México
180 reseñas
1/162
Piscina privada
Paquetes de spa/bienestar
Club infantil
Buceo con tubo
Restaurante
Frente a la playa
Playa privada
Piscina al aire libre
Welcome to Andaz Mayakoba, a concept by Hyatt, a luxurious 5-star resort located in the vibrant city of Playa del Carmen, Mexico. Nestled along the Carreterra Federal Chetumal-Puerto Juarez, this beachfront paradise offers stunning views of the ocean and lake. With 180 reviews and a starting price of $210, this resort guarantees a memorable and exciting stay for all travelers.
Guests at Andaz Mayakoba can indulge in a range of amenities, including a private pool, spa/wellness packages, and a free private beach area. The resort also offers outdoor swimming pools, a fitness center, tennis courts, and even water sports facilities, providing endless entertainment options for guests of all ages. The onsite restaurant and bar serve delicious meals and refreshing drinks, while the 24-hour front desk ensures that your every need is taken care of.
The resort's attention to detail extends to its accommodations, where you will find non-smoking rooms with modern amenities such as free Wifi and private bathrooms. Whether you're taking in the breathtaking lake or ocean views from your balcony, or relaxing on the sun deck, you'll be surrounded by beauty and tranquility throughout your stay at Andaz Mayakoba. Don't miss out on the chance to experience the ultimate luxury getaway at this exceptional resort in Playa del Carmen.
At Andaz Mayakoba, pets are allowed upon request, although charges may apply. So, you can bring your furry friend along to enjoy the luxurious beachfront paradise with you. The resort features two outdoor swimming pools, each offering stunning views for your enjoyment. Pool 1 is designed exclusively for adults and offers a tranquil environment to relax and soak up the sun. Pool 2 is available all year round and is also exclusively for adults, providing a peaceful retreat away from the hustle and bustle. Both pools offer breathtaking views to enhance your swimming experience.
When it comes to dining, Andaz Mayakoba has a variety of on-site restaurants to satisfy your cravings. Cocina Milagro is a family-friendly restaurant offering modern ambiance and serving delicious Mexican cuisine. Casa Amate provides a modern atmosphere and offers Latin American delights. Tinta del Pulpo is another option with a modern setting and mouthwatering Mexican cuisine. If you're in the mood for Mediterranean dishes, Sotavento is the place to be. For those seeking healthier options, the Vegan Bar offers a family-friendly and modern ambiance.
At Andaz Mayakoba, you have the convenience of multiple payment options. The resort accepts cash, Visa, American Express, and Mastercard, ensuring a hassle-free payment process during your stay. So, whether you prefer to pay in cash or with a credit card, the choice is yours.
With its stunning views, luxurious amenities, and numerous dining options, Andaz Mayakoba is the perfect destination for a memorable vacation in Playa del Carmen. Whether you're traveling with your beloved pet or seeking a tranquil retreat, this 5-star resort promises to provide an unforgettable experience for all travelers.
Aeropuertos más cercanos
Cozumel International Airport
13miCancún International Airport
26,1miPiscina privada
Paquetes de spa/bienestar
Club infantil
Buceo con tubo
Restaurante
Frente a la playa
Playa privada
Piscina al aire libre
Aparcamiento Privado Gratuito
Wifi gratis
Servicio de habitaciones
Gimnasio
Instalaciones de deportes acuáticos en el lugar
Baño de vapor
Playa
Sauna
Aire acondicionado
Pista de tenis
Bar
Solárium
Aparcamiento en el Sitio
Terraza
Entrenador personal
Recepción 24 horas
Vista al lago
Vista al mar
Habitaciones para no fumadores
Música en vivo/Actuación
Accesible en silla de ruedas
Sombrillas de playa
Sillas/Tumbonas de playa
Vista al jardín
Vista al río
Jardín
Vista
Artículos de aseo gratis
Balcón
Insonorizado
Mostrar 10 fotos
Habitación - 2 Camas Dobles
2 Camas Dobles
540 pies cuad.
Vista al jardín
Baño Privado
Balcón
Terraza
x4
+
x4
Más detalles
Experience ultimate comfort and relaxation in our Double Room with Two Double Beds offering spacious quadruple accommodation, a garden view, private bathroom, and a range of fantastic amenities including a minibar, flat-screen TV, and air conditioning. It's the perfect choice for a family getaway or group retreat.
Mostrar 7 fotos
Estudio, Frente a La Playa, Piscina de inmersión
1 Cama King Size
805 pies cuad.
Vista al mar
Baño Privado
Balcón
Terraza
+
Más detalles
Experience oceanfront luxury in our spacious Beachfront Studio with Plunge Pool. This triple room boasts 807 sqft of elegant living space, featuring a comfortable King size bed and accommodation for three adults and two children. Enjoy breathtaking views from your private balcony, relax in your own plunge pool, and indulge in an array of amenities including a flat-screen TV, minibar, and air conditioning.
Mostrar 12 fotos
Suite, Vista a la Laguna, Piscina de inmersión
1 Cama King Size
1045 pies cuad.
Piscina privada
Vista al lago
Vista al río
Baño Privado
+
Más detalles
Experience true luxury in our Suite with Plunge Pool and Lagoon View, offering a spacious 1076 sqft of pure indulgence. Enjoy stunning views of the lagoon, relax in your private pool or on the balcony, and take advantage of the array of amenities including a flat-screen TV, minibar, and free toiletries. Perfect for a family getaway, this suite comfortably accommodates up to 3 adults and 3 children, ensuring an unforgettable stay.
Mostrar 9 fotos
Frente a La Playa, 2 Camas Dobles
2 Camas Dobles
540 pies cuad.
Baño Privado
Balcón
Terraza
Vista
+
Más detalles
Experience the ultimate beachfront getaway in our spacious Double Room with Two Double Beds. With stunning views, a private balcony, and a range of luxurious amenities, this room is perfect for accommodating large families or groups of friends looking to relax and unwind.
Mostrar 6 fotos
Suite, Accesible
1 Cama King Size
1075 pies cuad.
Vista al río
Baño Privado
Balcón
Terraza
x8
+
x5
Más detalles
Experience the ultimate in luxury and accessibility with our Suite - Disability Access. Enjoy breathtaking river views from your private balcony, relax in the spacious sitting area, and indulge in the modern amenities including a minibar, flat-screen TV, and air conditioning. This suite is designed to accommodate 3 adults and 3 children, making it perfect for families.
Mostrar 2 fotos
Beach Area, 2 Camas Dobles
2 Camas Dobles
540 pies cuad.
Gimnasio
x4
+
x3
Más detalles
2 Double Beach Area is 538 square feet and includes 2 double beds 131-150 width plus tea and coffee making facilities , ironing set, safe, and slippers.
Mostrar 15 fotos
Estudio, 1 Cama King Size, Frente a La Playa, Piscina de inmersión
805 pies cuad.
Balcón
Minibar
Televisor de pantalla plana
Refrigerador
+
Más detalles
The private pool is the standout feature of this triple room. This air-conditioned triple room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 1 bed.
Mostrar 5 fotos
Suite, Vista a la Laguna
1 Cama King Size
Balcón
Gimnasio
Televisor de pantalla plana
x3
+
Más detalles
LAGOON VIEW SUITE.
Mostrar 6 fotos
Habitación con cama King
1 Cama King Size
540 pies cuad.
Vista al jardín
Baño Privado
Balcón
Terraza
x3
+
Más detalles
Mostrar 7 fotos
Habitación con cama King, Vista a la Laguna
1 Cama King Size
540 pies cuad.
Vista al lago
Baño Privado
Balcón
Terraza
+
Más detalles
Mostrar 7 fotos
Estudio, Frente a La Playa
1 Cama King Size
Servicio de habitaciones
+
Más detalles
Mostrar 8 fotos
Suite, Piscina de inmersión
1 Cama King Size
1075 pies cuad.
Piscina privada
Vista al lago
Baño Privado
Balcón
+
Más detalles
8.7
180 reseñasCategorías de evaluación
Limpieza
Comodidad
Ubicación
Instalaciones
Personal
Relación calidad-precio
Calidad del WiFi
Reseñas destacadas:
Fiercesnow
8.2
agosto de 2024
- Location and the hotel ground. Mayakoba is beautiful - Size of the suite. 1200 sq ft. Large living room and large bedroom. Very nice layout and one of the best suites I have stayed in - Casa Amate is one of the best restaurants I have been to in Mexico. Latin American fine dining. - We liked the boat ride. Although Banyan tree does offer a very romantic private boat ride with dinner served that is better but not at Andaz - Staff are friendly
- The service was soooo slow. I asked for some water at the pool, didn't get anything after 45 mins. The problem is there is not easy option for self-service either. There is not a bar on the beach or the pool. So in a few days we hung out, we just waited and waited and waited for water.....There were not even many people around. The staff are friendly but I just don't understand how it could be this slow. - The vibe.. It feels like somewhere you come to escape from the world to work on a novel. It might be a plus for someone but it is not as vibrant.
Hege
8.2
enero de 2024
great breakfast buffet, albeit veryt pricey. Beatufil beach and super fun to ride down to the beach from our room which was located closer to the reception area. liked the water service on the beach and the great louge mattresses and towel service
very expensive and relatively small room with no real view. Could hear the freeway traffic at night. also could not get a reservation for the boat tour.
Kristian
8.2
enero de 2025
We paid for an upgrade to beachfront studio and then beachfront king room, both beautiful rooms and it made our trip to wake up to the sunset and listen to the waves, being close to the beach and the hotel facilities there. The free bikes were great to get around the hotel. Nice that you can freely use facilities and go between all hotels in the complex (incl Rosewood, Fairmont and Banyan Tree). We felt Andaz had the best beachfront facilities, though.
There is a lagoon part and a beach part of the hotel and they are very far, so a bit of a project to move around, but there is golf cart service and free bikes. We were not overwhelmed by the restaurants. All staff were nice except in Tinto de pulpo where the service would vary a lot from nice to borderline rude, and breakfast caused some issues with our billing as we are asked to sign for the cost even if it is included, but we checked the bill at check out and three errors (out of four days) were immediately corrected at a 200USD difference by the always very nice reception staff. Generally we felt F&B was immensely overpriced for the quality and service.
Erin
10
enero de 2024
It was big enough that everyone could spread out. Then resort never felt packed. We loved that it was in the middle of such protected, natural jungle, and centotes and the area took pride in being eco-friendly. Being able to ride our bikes along the resort while feeling safe, no matter of the hour was invaluable. The food options were abundant and everywhere we ate we were pleasantly surprised about how good the food was. The beach was clean there were always places to lay, the staff was extremely helpful, and the ocean is crystal clear, calm waters. It truly is the perfect location! The lagoon ride provided by the hotel as a courtesy was such a treat. There were plenty of activities to do on site and plenty to choose from if you wanted to leave. Having three different pools was amazing as well, you could always find your vibe.
Can't find anything!
Claudia
10
diciembre de 2021
We loved our stay at the Andaz Mayakoba. Our room was in the jungle area with a big balcony and view of the lagoon. We did hear the ac of the nearby restaurant which bothered my husband a little. The room was big and very comfortable. The bathroom was great. I loved the big shower. It had the best amenities. There are bikes you can take to ride around the gigantic property. It took us 10 minutes to bike to the beach. It was so much fun! Of course there is also transport that will pick you up any time. The beach is incredibly beautiful. The restaurants are wonderful. The food is excellent and not cheap.
At the pool area they played very loud music starting in the afternoon which I think destroyed the atmosphere. It's not a party location. I was glad our room was far away from that noise.
Gina
10
abril de 2024
The property was spotless and incredibly gorgeous. The staff was very friendly and accommodating. It was not crowded at all, and the weather was perfect.
It was very difficult to find the kid sized blue bikes. My tall-for-her-age 9 year old was just a few inches too short for the adult bikes, and there are no helmets. We were able to locate a kid bike 3 of the 7 days we were there, but would have ridden more if there were more of them, it seems they only had a few.
Ursula
10
septiembre de 2023
This was an excellent hotel to stay in and perfect for the on site concert. It was a breeze to grab a golf cart to the concert and back again. No ques, no hassle, seamless and absolutely worth spending the night there. The staff are extremely professional, friendly and helpful. The hotel rooms have very comfortable beds, are spotlessly clean and have all the basic amenities you could need. You can easily walk or cycle around the property, and to fully enjoy the landscape in Mayakoba I highly recommend the boat tour. It's a wonderful way to see the whole resort. The beach club of Andaz is beautiful, with plenty loungers and towels. The beach front itself is excellent as they installed seaweed barriers, so you do not have any issues at this resort, just crystal clear waters to swim in. The breakfast buffet was great with lots to choose from and of course great service from the staff there. Overall we really enjoyed our stay here and as a local I hope to return again.
Nothing to fault at this hotel!
Dalya
10
abril de 2024
Everything. The rooms, the service, the grounds, the bicycle rides to other hotels, the restaurants. We took the bikes through nature trail everyday, visited the cenote then had a drink in a different hotel and came back to swim on th beach. We never had to wait for a cart and it was during Easter
If there is one thing that I can say that would the prices in the restaurants. I find them to be a little overpriced.
Iga
8.2
enero de 2024
Almost everything was great. Rooms, area, bikes, food, swimming pools. Not crowded during our stay. We would go there again for sure if that was closer. Nice music in the swimming pool area. Cold water for free.
Very expensive renting of the bike trailer for the kid. 25 usd per day. When we were leaving many loud Americans came. So we were happy that we came during the week. The additional bed for the kid was uncomfortable.
David
9.1
noviembre de 2021
cycling around the site was fun and easy beach area very nice restaurant selection good
some activities are a bit over priced (e.g. $50 for 35mins of kayaking / $70 to snorkel) which are mostly because they mandate staff must attend all of the activities with you.
Atracciones
3D Museum of Wonders
4,3miFundadores Park (El Zócalo)
5,1miCenote Chaak Tun
5,9miXenses Park
9,5miRio Secreto Nature Reserve
9,9miSelvatica
13,4miDiscover Mexico Park Cozumel
15,3miSan Gervasio Mayan Ruins
17,1miThe Mayan Cacao Company
20miKantun Chi Ecopark
20,1miXotik-Ha EcoPark
20,3miPlaya Palancar
22miXoximilco Cancun
23,9miEl Mirador Lookout
24,5miVentura Park
27miAtracciones
3D Museum of Wonders
4,3miFundadores Park (El Zócalo)
5,1miCenote Chaak Tun
5,9miXenses Park
9,5miRio Secreto Nature Reserve
9,9miSelvatica
13,4miDiscover Mexico Park Cozumel
15,3miSan Gervasio Mayan Ruins
17,1miThe Mayan Cacao Company
20miKantun Chi Ecopark
20,1miXotik-Ha EcoPark
20,3miPlaya Palancar
22miXoximilco Cancun
23,9miEl Mirador Lookout
24,5miVentura Park
27miAeropuertos
Cozumel International Airport
13miCancún International Airport
26,1miCocina Milagro
Cocinas
Ambientes
Casa Amate
Cocinas
Ambientes
Tinta del Pulpo
Cocinas
Ambientes
Sotavento
Cocinas
Ambientes
Vegan Bar
Ambientes
Ubicación
Características
Restricciones de edad
Ubicación
Características
Restricciones de edad
Disponibilidad
Piscina privada
Paquetes de spa/bienestar
Club infantil
Buceo con tubo
Restaurante
Frente a la playa
Playa privada
Piscina al aire libre
Aparcamiento Privado Gratuito
Wifi gratis
Servicio de habitaciones
Gimnasio
Instalaciones de deportes acuáticos en el lugar
Baño de vapor
Playa
Sauna
Aire acondicionado
Pista de tenis
Bar
Solárium
Aparcamiento en el Sitio
Terraza
Entrenador personal
Recepción 24 horas
Vista al lago
Vista al mar
Habitaciones para no fumadores
Música en vivo/Actuación
Accesible en silla de ruedas
Sombrillas de playa
Sillas/Tumbonas de playa
Vista al jardín
Vista al río
Jardín
Vista
Artículos de aseo gratis
Balcón
Insonorizado
Accesibilidad
Accesible en silla de ruedas
Baño con barras de apoyo
Pisos superiores solo accesibles por escaleras
Unidad accesible en silla de ruedas
Actividades
Alquiler de bicicletas
Buceo
Buceo con tubo
Campo de golf
Ciclismo
Clase de cocina
Equipo de tenis
Eventos deportivos en vivo (transmisión)
Hora feliz
Instalaciones de deportes acuáticos en el lugar
Música en vivo/Actuación
Pesca
Piragüismo
Pista de tenis
Playa
Tiro con arco
Tour o clase sobre cultura local
Tours a pie
Tours en bicicleta
Windsurf
Aparcamiento
Aparcamiento en el Sitio
Aparcamiento Privado Gratuito
Área de estar
Área de descanso
Escritorio
Sofá
Zona de comedor
Baño
Albornoz
Artículos de aseo gratis
Baño
Baño Privado
Ducha
Papel higiénico
Secador de pelo
Toallas
Zapatillas
Características de seguridad
Acceso a profesionales de la salud
Botiquines disponibles
Cocina
Hervidor eléctrico
Mesa de comedor
Refrigerador
Secadora
Comida y Bebida
Bar
Cafetera/Tetera
Comidas especiales (bajo pedido)
Comidas para niños
Desayuno en la habitación
Minibar
Restaurante
Vino/Champaña
Comodidades de la habitación
Enchufe cerca de la cama
Ventilador
Distanciamiento físico
Check-in/out sin contacto
Pago sin efectivo disponible
Dormitorio
Armario o clóset
Despertador
Ropa de cama
Vestidor
Entretenimiento y Servicios Familiares
Área de juego interior
Club infantil
Cuidado de niños/Servicios infantiles
Entretenimiento nocturno
Juegos de mesa/Rompecabezas
Personal de entretenimiento
Exteriores
Balcón
Chimenea al aire libre
Frente a la playa
Instalaciones para BBQ
Jardín
Muebles de exterior
Piscina privada
Playa privada
Solárium
Terraza
General
Acepta mascotas
Aire acondicionado
Área designada para fumar
Caja fuerte para portátil
Capilla/Santuario
Cuencos para mascotas
Habitaciones familiares
Habitaciones para no fumadores
Hipoalergénico
Insonorizado
Instalaciones para huéspedes con discapacidad
Propiedad libre de humo
Servicio de habitaciones
Suelo de baldosa/mármol
Tienda de conveniencia en el sitio
Instalaciones de Negocios
Fax/Fotocopias
Instalaciones para reuniones/banquetes
Internet
Wifi gratis
Medios y Tecnología
Base para iPod
Canales por cable
Canales por satélite
Radio
Teléfono
Televisor de pantalla plana
TV
Vídeo
Seguridad
Acceso con llave
Alarmas de humo
Caja fuerte
Extintores
Seguridad 24 horas
Seguridad alimentaria y de bebidas
Comida a la habitación
Comida entregada cubierta de forma segura
Envases para desayuno para llevar
Servicios
Servicio de despertador
Servicios de Limpieza
Lavandería
Limpieza diaria
Servicio de planchado
Tintorería
Servicios de Recepción
Check-in/out privado
Conserje
Guarda equipaje
Recepción 24 horas
Spa
Baño de vapor
Clases de gimnasia
Clases de yoga
Corte de pelo
Entrenador personal
Envoltura corporal
Exfoliación corporal
Gimnasio
Gimnasio
Instalaciones de spa
Manicura
Masaje
Masaje corporal completo
Masaje craneal
Masaje de cuello
Masaje de espalda
Masaje de manos
Masaje de pies
Masaje para parejas
Paquetes de spa/bienestar
Pedicura
Piscina al aire libre
Sauna
Servicios de belleza
Servicios de depilación
Servicios de maquillaje
Sillas/Tumbonas de playa
Sombrillas de playa
Spa
Tratamientos capilares
Tratamientos corporales
Tratamientos faciales
Vestuarios
Zona de spa/Relajación
Transporte
Alquiler de coches
Recogida en aeropuerto
Servicio de traslado
Traslado al aeropuerto
Traslado al aeropuerto
Vista
Vista
Vista a la piscina
Vista al jardín
Vista al lago
Vista al mar
Vista al río
Desde las 15:00
Los huéspedes deben mostrar una identificación con foto y tarjeta de crédito al registrarse
Hasta las 12:00
Pets are allowed on request. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free private parking is available on site (reservation is not possible).
Políticas para niños
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Políticas de cunas y camas extras
0 - 2 años
12+ años
Cama extra bajo petición
$100 por persona por día
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
American Express,
Mastercard,
Visa,
Cash only
Esta propiedad acepta efectivo.
Is it possible to stay with my pet at Andaz Mayakoba - a concept by Hyatt?
Yes, you can stay with your pet at Andaz Mayakoba - a concept by Hyatt. However, please note that there may be additional charges for bringing your pet.
What are the check-in and check-out times at Andaz Mayakoba - a concept by Hyatt?
At Andaz Mayakoba - a concept by Hyatt, we have arranged the check-in post 15:00 and the room should be vacated by 12:00.
Can guests park for free at Andaz Mayakoba - a concept by Hyatt?
Yes, there is parking available at Andaz Mayakoba - a concept by Hyatt. The hotel provides free private on-site parking. However, parking reservations are not possible.
How much does a stay at Andaz Mayakoba - a concept by Hyatt cost?
Rooms at Andaz Mayakoba - a concept by Hyatt are available starting from $210. Prices might vary according to room availability and chosen dates. To see the current rates, please add your travel dates.
Which room categories can I book at Andaz Mayakoba - a concept by Hyatt?
The hotel offers a variety of room types, including King Rooms, Double Rooms with Two Double Beds, Beachfront Studios with Plunge Pools, Suites with Plunge Pools and Lagoon Views, King Rooms with Lagoon Views, and Suites with Beach Areas. All rooms are non-smoking and have a size of 538 sqft, except for the Beachfront Studios which are 807 sqft and the Suites which are 1076 sqft. The occupancy ranges from triple to quadruple, accommodating either 3 adults and 2 children or 4 adults and 3 children.
What activities does Andaz Mayakoba - a concept by Hyatt offer?
At the Andaz Mayakoba hotel, guests can enjoy a variety of leisure amenities. The hotel features a private pool and an outdoor swimming pool with beautiful views. For those seeking relaxation, there is a spa offering wellness packages and a steam room. The hotel also offers a private beach area and beachfront access, where guests can enjoy the sun and sand.
Guests can also take advantage of the hotel's water sports facilities, golf course, tennis court, and fitness center. For dining options, there are several restaurants on site, including Cocina Milagro which offers Mexican cuisine, Casa Amate which serves Latin American dishes, Tinta del Pulpo with modern Mexican cuisine, Sotavento with Mediterranean dishes, and a Vegan Bar for those seeking plant-based options.
With all of these amenities available, guests at the Andaz Mayakoba hotel have plenty of options for how to spend their time during their stay.
Does Andaz Mayakoba - a concept by Hyatt have a pool for guests?
The hotel has two pools. Pool 1 is an outdoor pool with a view and is for adults only. Pool 2 is also an outdoor pool with a view and is available all season. It is also for adults only.
Are there restaurants located within Andaz Mayakoba - a concept by Hyatt?
Yes, the Andaz Mayakoba hotel has a variety of restaurants available onsite. These include Cocina Milagro, Casa Amate, Tinta del Pulpo, Sotavento, and Vegan Bar. Each restaurant offers a different ambiance and cuisine, ranging from Mexican to Latin American to Mediterranean.
Are both cash and credit cards valid payment options at Andaz Mayakoba - a concept by Hyatt?
Yes, both cash and credit cards are valid payment options at Andaz Mayakoba - a concept by Hyatt. Cash is accepted, along with major credit cards including Visa, American Express, and Mastercard.
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