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7.1

624 reviews

Isabella Boutique Hotel

Isabella Boutique Hotel

Calle 14 norte con 1ra, Playa del Carmen, 77710, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Outdoor swimming pool

Free wifi

Air conditioning

Private entrance

Terrace

24-hour front desk

Ocean view

Non-smoking rooms

Isabella Boutique Hotel

Welcome to the Isabella Boutique Hotel, a charming 3-star hotel located in Playa del Carmen, Mexico. Situated just 0.7mi from the city center, this hotel is the perfect base for exploring all that Playa del Carmen has to offer. With 624 reviews, you can be assured of a memorable and enjoyable stay at this hotel.

The Isabella Boutique Hotel offers a range of fantastic amenities to make your stay comfortable and convenient. Enjoy a refreshing swim in the outdoor swimming pool or unwind on the beach chairs/loungers while taking in the ocean view. Free wifi is available throughout the hotel, and each room is equipped with air conditioning, a private entrance, and a private bathroom. With a garden, terrace, and balcony, you can relax and soak up the tropical surroundings.

Additional amenities include designated smoking areas, family rooms, and 24-hour front desk service. The hotel also offers baggage storage and express check-in/out services for your convenience. The Isabella Boutique Hotel is pet-friendly, so you can bring your furry friend along for an additional charge. Starting at just $105, this hotel offers great value for a comfortable and enjoyable stay in Playa del Carmen.

When you stay at the Isabella Boutique Hotel, you not only get to relax in the comfort of our charming accommodations, but you also have the opportunity to bring along your furry friend! We are a pet-friendly hotel, allowing you to enjoy your vacation with your beloved pets by your side. Please note that there is an additional charge for bringing your pets along.

Our hotel features a refreshing outdoor swimming pool, perfect for taking a dip and cooling off during your stay. With its stunning ocean view, you can relax on our beach chairs or loungers while enjoying the beauty of the surrounding tropical environment. The pool is available to guests of all ages, but please note that there are age restrictions for the pool, limiting access to adults only.

At the Isabella Boutique Hotel, we aim to make your stay as convenient as possible. That's why we offer 24-hour front desk service, ensuring that assistance is always available whenever you need it. We also provide baggage storage and express check-in/out services, allowing you to spend less time worrying about logistics and more time enjoying your vacation. Plus, with our designated smoking areas, you can rest assured knowing that you can find a comfortable spot to enjoy a smoke if desired.

We hope to welcome you and your furry friends soon at the Isabella Boutique Hotel, where we provide a range of amenities and services to ensure that your stay is enjoyable and memorable. With our pet-friendly policy, outdoor swimming pool, and convenient services, we strive to provide you with an unforgettable experience in Playa del Carmen. Book your stay with us today and let us be a part of your adventure!

Closest airports

Cozumel International Airport

11.8mi

Cancún International Airport

30.9mi

Most popular amenities

Outdoor swimming pool

Free wifi

Air conditioning

Private entrance

Terrace

24-hour front desk

Ocean view

Non-smoking rooms

Beach chairs/Loungers

Garden view

Garden

Balcony

Rooms

Quadruple Room with Private Bathroom in Isabella Boutique Hotel

Show 8 photos

Quadruple Room with Private Bathroom

2 Twin Beds

1 King Size Bed

345 sqft

Garden view

Private Bathroom

Balcony

Terrace

x4

+

More details

Stay in our spacious Quadruple Room with 344 sqft of comfortable living space, perfect for 4 adults and 2 children. Enjoy the stunning garden view from your own balcony, along with a private bathroom, terrace, and air conditioning for ultimate relaxation.

Triple Room with Private Bathroom in Isabella Boutique Hotel

Show 5 photos

Triple Room with Private Bathroom

1 Twin Bed

1 King Size Bed

345 sqft

Ocean view

Garden view

Private Bathroom

Balcony

x3

+

More details

Immerse yourself in stunning ocean and garden views from the balcony of our spacious Triple Room with Private Bathroom. With a king size bed, twin bed, and room for one child, this air-conditioned room is the perfect retreat for a family getaway.

Guest reviews

7.1

624 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇨🇦

Chryss

9.1

May 2021

I’m so amused by the negative reviews for this hotel. How people will knowingly book a budget option then compare their experience to a 5 star hotel is beyond me. For $42/night I had a king size bed with clean sheets, no pests, strong AC, decent wifi (streaming difficult but all other needs met), and the lovely staff. Yes, there are some easy fixes the property could consider, but considering the Hilton (a block away) is $1500/night, the hotel next door is $200/night and this is under $50, I can’t see how anyone would complain about a thing. Would book again if looking for an inexpensive stay on the beach.

Some easy ways the property manager could improve the guest experience: Replace the pillows on the lounge chairs and patio chairs outside each room. Attention to cleanliness will go a long way to guests’ perception of the “boutique” aspect of your business. Remind guests of the noise policy upon check in. Your property is small and the common areas are close to people’s rooms. Loud groups who (understandably) want to enjoy the common areas late at night will easily bother guests who are trying to sleep.

🇸🇮

Saba

8.2

March 2022

The lication is super central, but there is no noise from the clubs. The place is actually super nice, with the beach huts and beachy vibes, but it felt like they stopped taking care of it maybe during the pandemic.. The prople working there were very nice and helpful!

The shower and all the facets or like the toilet butten were completly rusted, but not old but just not taken care of, like noone cleaned them with a hard brush or something, like ever.. Everything looked nice but it just needed a bit of love.. Also the place is outside so there will be some bugs and little animals crawling in.. The breakfast is very small, two toasts and some fruit..

🇧🇷

Geovani

8.2

July 2022

The room is large, bathroom too. The air conditioning works very well, the location is excellent, it is steps from the beach and fifth avenue. Despite being very close to several nightclubs, the accommodation is extremely quiet. The staff is kind and hardworking.

The breakfast is very simple, even for mexican standard - I don't recommend booking with breakfast. In the three days we stayed we were not offered room cleaning. The mattress on the bed was too soft for our liking.

🇨🇦

Kelly

8.2

March 2023

Location was perfect. Close To everything but a little off the main area which made my stay quiet. Which I like . Comfy bed and nice lighting. Cleaned daily . Safe. Friendly Staff.

There was no food or drink available. Which would have been nice to eat at the beautiful patio area.

🇧🇪

Héloïse

9.1

April 2022

super nice atmosphère and cute little houses perfect location, near the beach but no noise from the parties not far the staff was really friendly

there is no parking (except in the street but you need to pay - either with coins (pesos) or with an app linked to your Mexican number if you get a SIM card there) breakfast could be improved the smell of the seaweeds. there was so much on the beach when we were there because of the wind and the smell is awful. unfortunately for them, they can’t do anything about it

🇳🇴

Ziva

9.1

February 2022

it’s a beautiful little place in busy Playa del Carmen but so protected from the noise of all the bars and clubs. Brilliant location, wonderful staff, they even changed our room to a two bed one since we were two tall women :). very cosy place which I would choose again if staying at Playa del Carmen.

🇧🇪

Shana

8.2

June 2022

We really liked the room! It's something else. It's close to the beach (which would've been nice if there wasn't so much sargassum)

For me the swimming pool was kind of dirty. Maybe it's because we weren't there during high season. But still, it would've be a 9/10 if the swimming pool and area were cleaner. Didn't really like the free breakfast.

🇨🇦

Sarah

10

June 2022

It felt like it wasn’t in the middle of the city, it’s surrounded by trees and lots of iguanas. It was very close to the ocean and 5th Ave! The owners were SO wonderful, accommodating, and kind.

The closest access to the ocean wasn’t that accessible but it is a short walking distance to a good swimming spot by the pier.

🇨🇦

Kelsey

8.2

February 2023

The staff was super friendly, helpful and accommodating, the location was perfect , close to walk everywhere but just out enough to not hear the party music all night. A cute place to stay.

🇺🇸

Svetlana

10

June 2021

What a positive Experience! Such Precious moments were there! I wish that we have an option to add video to the reviews. You must try it place. 1)•Location & Price will you not find better! It property located one step to beach~next to all other's "luxurious•prices" hotels. Point is that you will be locating around nice, safe & beautiful environment where you will be able to record good videos & do photos. The services as shopping, entertainigs and restaurants it's 3 minutes away located on opposite street of ocean. 2) •The Checking process is~fast stress & hustle Free. It means~that when you get there you will be assisted and Welcoming! 3) •Comprehend that it's a Tropical Style place environment that you may meet with free running Iguanas in the Garden! That love eating bread! •Type of room is a Bungalow~Spacious garden~clean and very taken care of it with plenty comfortable chairs & tables that set up convenient for all visitors there. •Pool is Good. •At 8:30am they serving breakfast that is simple~quick~good. Late night you will be able to step out to Garden. The Team of the hotel it's Great, awesome polite, responsive, english speaking. Very Good.

Points of Interest Around Isabella Boutique Hotel

Attractions

Fundadores Park (El Zócalo)

0.3mi

3D Museum of Wonders

0.8mi

Xenses Park

4.5mi

Rio Secreto Nature Reserve

5mi

Discover Mexico Park Cozumel

12.7mi

Kantun Chi Ecopark

15.1mi

Xotik-Ha EcoPark

15.4mi

The Mayan Cacao Company

16.4mi

Selvatica

16.9mi

San Gervasio Mayan Ruins

16.9mi

Playa Palancar

18.3mi

El Mirador Lookout

22.1mi

Xoximilco Cancun

28.9mi

Cenote Dos Ojos

29.5mi

Cenotes Sac Actun

30.7mi

Pools

Location

  • Outdoor

Features

  • With plunge

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Isabella Boutique Hotel

Outdoor swimming pool

Free wifi

Air conditioning

Private entrance

Terrace

24-hour front desk

Ocean view

Non-smoking rooms

Beach chairs/Loungers

Garden view

Garden

Balcony

Stay rules - Isabella Boutique Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Isabella Boutique Hotel

Are pets permitted at Isabella Boutique Hotel?

Yes, you can stay with your pet at the Isabella Boutique Hotel. However, please note that there might be charges associated with bringing your pet along.

At what times are check-in and check-out at Isabella Boutique Hotel?

The timetable for guests at Isabella Boutique Hotel is to check in post 03:00 PM and check out prior to 12:00 PM.

What are the rates at Isabella Boutique Hotel?

At Isabella Boutique Hotel, you can find rates starting from $105. It's important to consider that room type and booking dates can influence the final price. For clarity on rates, please input your dates.

Which room categories can I book at Isabella Boutique Hotel?

At Isabella Boutique Hotel, the available rooms include Triple Rooms and Quadruple Rooms. The Triple Rooms have a room size of 344 sqft and can accommodate 3 adults and 1 child, with 1 Twin bed and 1 King size bed. The Quadruple Rooms also have a room size of 344 sqft and can accommodate 4 adults and 2 children, with 2 Twin beds and 1 King size bed. Smoking is not allowed in either room type.

What activities does Isabella Boutique Hotel offer?

Guests at Isabella Boutique Hotel can spend their time enjoying the leisure amenities provided by the hotel. The hotel features an outdoor swimming pool where guests can relax and unwind. With the availability of beach chairs and loungers, guests can soak up the sun and enjoy the poolside atmosphere.

The hotel also has a pool that is open all year round, allowing guests to enjoy a refreshing swim regardless of the season. This pool is located outdoors, providing a scenic view for guests while they swim.

It is worth noting that the hotel has age restrictions for the pool, as it is designated for adults only. This ensures a serene and peaceful environment for guests to relax and enjoy their time at the hotel.

Overall, guests can spend their time at Isabella Boutique Hotel by taking advantage of the leisure amenities, particularly the pools, to unwind and enjoy their stay.

Does Isabella Boutique Hotel feature a pool area?

The Isabella Boutique Hotel has one pool available for guests. The pool is open year-round (AllSeason) and is located outdoors. It is restricted to adults only and has the feature of a plunge pool.

Does Isabella Boutique Hotel accept credit cards?

No, Isabella Boutique Hotel does not accept credit cards. Only cash is accepted as a payment method.