624 reviews
From
$105Calle 14 norte con 1ra, Playa del Carmen, 77710, Mexico
624 reviews
1/110
From
$105Outdoor swimming pool
Free wifi
Air conditioning
Private entrance
Beach chairs/Loungers
24-hour front desk
Ocean view
Non-smoking rooms
Welcome to the Isabella Boutique Hotel, a charming 3-star hotel located in Playa del Carmen, Mexico. Situated just 0.7mi from the city center, this hotel is the perfect base for exploring all that Playa del Carmen has to offer. With 624 reviews, you can be assured of a memorable and enjoyable stay at this hotel.
The Isabella Boutique Hotel offers a range of fantastic amenities to make your stay comfortable and convenient. Enjoy a refreshing swim in the outdoor swimming pool or unwind on the beach chairs/loungers while taking in the ocean view. Free wifi is available throughout the hotel, and each room is equipped with air conditioning, a private entrance, and a private bathroom. With a garden, terrace, and balcony, you can relax and soak up the tropical surroundings.
Additional amenities include designated smoking areas, family rooms, and 24-hour front desk service. The hotel also offers baggage storage and express check-in/out services for your convenience. The Isabella Boutique Hotel is pet-friendly, so you can bring your furry friend along for an additional charge. Starting at just $105, this hotel offers great value for a comfortable and enjoyable stay in Playa del Carmen.
When you stay at the Isabella Boutique Hotel, you not only get to relax in the comfort of our charming accommodations, but you also have the opportunity to bring along your furry friend! We are a pet-friendly hotel, allowing you to enjoy your vacation with your beloved pets by your side. Please note that there is an additional charge for bringing your pets along.
Our hotel features a refreshing outdoor swimming pool, perfect for taking a dip and cooling off during your stay. With its stunning ocean view, you can relax on our beach chairs or loungers while enjoying the beauty of the surrounding tropical environment. The pool is available to guests of all ages, but please note that there are age restrictions for the pool, limiting access to adults only.
At the Isabella Boutique Hotel, we aim to make your stay as convenient as possible. That's why we offer 24-hour front desk service, ensuring that assistance is always available whenever you need it. We also provide baggage storage and express check-in/out services, allowing you to spend less time worrying about logistics and more time enjoying your vacation. Plus, with our designated smoking areas, you can rest assured knowing that you can find a comfortable spot to enjoy a smoke if desired.
We hope to welcome you and your furry friends soon at the Isabella Boutique Hotel, where we provide a range of amenities and services to ensure that your stay is enjoyable and memorable. With our pet-friendly policy, outdoor swimming pool, and convenient services, we strive to provide you with an unforgettable experience in Playa del Carmen. Book your stay with us today and let us be a part of your adventure!
Closest airports
Cozumel International Airport
11.8miCancún International Airport
30.9miOutdoor swimming pool
Free wifi
Air conditioning
Private entrance
Beach chairs/Loungers
24-hour front desk
Ocean view
Non-smoking rooms
Garden view
Garden
Terrace
Balcony
Private Bathroom
Show 5 photos
Triple Room with Private Bathroom
1 Twin Bed
1 King Size Bed
345 sqft
Ocean view
Garden view
Private Bathroom
Balcony
x3
+
More details
Immerse yourself in stunning ocean and garden views from the balcony of our spacious Triple Room with Private Bathroom. With a king size bed, twin bed, and room for one child, this air-conditioned room is the perfect retreat for a family getaway.
Show 8 photos
Quadruple Room with Private Bathroom
2 Twin Beds
1 King Size Bed
345 sqft
Garden view
Private Bathroom
Balcony
Terrace
x4
+
More details
Stay in our spacious Quadruple Room with 344 sqft of comfortable living space, perfect for 4 adults and 2 children. Enjoy the stunning garden view from your own balcony, along with a private bathroom, terrace, and air conditioning for ultimate relaxation.
7.1
624 reviewsFrom
$105Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇨🇦
Chryss
9.1
9.1
I’m so amused by the negative reviews for this hotel. How people will knowingly book a budget option then compare their experience to a 5 star hotel is beyond me. For $42/night I had a king size bed with clean sheets, no pests, strong AC, decent wifi (streaming difficult but all other needs met), and the lovely staff. Yes, there are some easy fixes the property could consider, but considering the Hilton (a block away) is $1500/night, the hotel next door is $200/night and this is under $50, I can’t see how anyone would complain about a thing. Would book again if looking for an inexpensive stay on the beach.
Some easy ways the property manager could improve the guest experience: Replace the pillows on the lounge chairs and patio chairs outside each room. Attention to cleanliness will go a long way to guests’ perception of the “boutique” aspect of your business. Remind guests of the noise policy upon check in. Your property is small and the common areas are close to people’s rooms. Loud groups who (understandably) want to enjoy the common areas late at night will easily bother guests who are trying to sleep.
🇸🇮
Saba
8.2
8.2
The lication is super central, but there is no noise from the clubs. The place is actually super nice, with the beach huts and beachy vibes, but it felt like they stopped taking care of it maybe during the pandemic.. The prople working there were very nice and helpful!
The shower and all the facets or like the toilet butten were completly rusted, but not old but just not taken care of, like noone cleaned them with a hard brush or something, like ever.. Everything looked nice but it just needed a bit of love.. Also the place is outside so there will be some bugs and little animals crawling in.. The breakfast is very small, two toasts and some fruit..
🇧🇷
Geovani
8.2
8.2
The room is large, bathroom too. The air conditioning works very well, the location is excellent, it is steps from the beach and fifth avenue. Despite being very close to several nightclubs, the accommodation is extremely quiet. The staff is kind and hardworking.
The breakfast is very simple, even for mexican standard - I don't recommend booking with breakfast. In the three days we stayed we were not offered room cleaning. The mattress on the bed was too soft for our liking.
🇧🇪
Héloïse
9.1
9.1
super nice atmosphère and cute little houses perfect location, near the beach but no noise from the parties not far the staff was really friendly
there is no parking (except in the street but you need to pay - either with coins (pesos) or with an app linked to your Mexican number if you get a SIM card there) breakfast could be improved the smell of the seaweeds. there was so much on the beach when we were there because of the wind and the smell is awful. unfortunately for them, they can’t do anything about it
🇨🇦
Kelly
8.2
8.2
Location was perfect. Close To everything but a little off the main area which made my stay quiet. Which I like . Comfy bed and nice lighting. Cleaned daily . Safe. Friendly Staff.
There was no food or drink available. Which would have been nice to eat at the beautiful patio area.
🇳🇴
Ziva
9.1
9.1
it’s a beautiful little place in busy Playa del Carmen but so protected from the noise of all the bars and clubs. Brilliant location, wonderful staff, they even changed our room to a two bed one since we were two tall women :). very cosy place which I would choose again if staying at Playa del Carmen.
🇬🇧
Natalie
8.2
8.2
The room was bigger and better than expected, with nice decoration, comfortable bed / pillows, a fan but also A/C that worked perfectly, towels etc. The room did not have a hair dryer but that was made available for my whole stay (over a week) once I requested it. The location of the property is also great as it's close (walking distance) to the beach and everything in 5th Avenue but without ANY of the noise! I could not hear one thing at night so it was perfect! And that is quite a game changer in these properties close to 5th Avenue as I've stayed in two other places that could not isolate or be far away from the music / loud noise as this property did! It was perfect. The staff is also very friendly/helpful, great value for money.
The lightning in the room needs improvement as I felt the room was too dark at times. Also, my room was right in front of the pool so I couldn't just leave my curtain open as people would see me changing or doing whatever in the room. At the end of my stay, I could not find my makeup concealer but maybe it was my mistake of leaving it somewhere else..
🇺🇸
Svetlana
10
10
What a positive Experience! Such Precious moments were there! I wish that we have an option to add video to the reviews. You must try it place. 1)•Location & Price will you not find better! It property located one step to beach~next to all other's "luxurious•prices" hotels. Point is that you will be locating around nice, safe & beautiful environment where you will be able to record good videos & do photos. The services as shopping, entertainigs and restaurants it's 3 minutes away located on opposite street of ocean. 2) •The Checking process is~fast stress & hustle Free. It means~that when you get there you will be assisted and Welcoming! 3) •Comprehend that it's a Tropical Style place environment that you may meet with free running Iguanas in the Garden! That love eating bread! •Type of room is a Bungalow~Spacious garden~clean and very taken care of it with plenty comfortable chairs & tables that set up convenient for all visitors there. •Pool is Good. •At 8:30am they serving breakfast that is simple~quick~good. Late night you will be able to step out to Garden. The Team of the hotel it's Great, awesome polite, responsive, english speaking. Very Good.
🇩🇪
Simon
9.1
9.1
Very quiet place but still super location in the center of the city! The staff was super friendly and the pool area super good to relax and hangout. Could also change my room to a more comfy one :) Late times for breakfast and checkout (very nice if you prefer long sleeps). All in all loved it for the price to pay. If you like the hassle of the city life combined with a relaxing atmosphere come here!
-Good Internet connection is quite hard to find but acceptable if you don't need to work -looks on the pictures little bit fresher -breakfast is every day the same if you stay longer (fruits & eggs) -sadly the bar wasn't open -beach is not nice in front but you can walk to playacar or coco
🇺🇸
Ed
9.1
9.1
First, this property is pet friendly one of the few in the area, the staff was great and made us feel welcome, they treated our let's as if they were their own. The property is beautiful, clean and well located, walking distance to everything, the beach is a few stwp away ans the night life is a couple of minutes walk, never had issues with parking. The beds, rooms were great and clean! The food was awesome, (they should advertise this more) drinks, and scenery was great! This place is a hidden jewl.. I highly recommend this place. I will stay again, .
No hair dryer, but that's about it.
Attractions
Fundadores Park (El Zócalo)
0.3mi3D Museum of Wonders
0.8miXenses Park
4.5miRio Secreto Nature Reserve
5miDiscover Mexico Park Cozumel
12.7miKantun Chi Ecopark
15.1miXotik-Ha EcoPark
15.4miThe Mayan Cacao Company
16.4miSelvatica
16.9miSan Gervasio Mayan Ruins
16.9miPlaya Palancar
18.3miEl Mirador Lookout
22.1miXoximilco Cancun
28.9miCenote Dos Ojos
29.5miCenotes Sac Actun
30.7miAttractions
Fundadores Park (El Zócalo)
0.3mi3D Museum of Wonders
0.8miXenses Park
4.5miRio Secreto Nature Reserve
5miDiscover Mexico Park Cozumel
12.7miKantun Chi Ecopark
15.1miXotik-Ha EcoPark
15.4miThe Mayan Cacao Company
16.4miSelvatica
16.9miSan Gervasio Mayan Ruins
16.9miPlaya Palancar
18.3miEl Mirador Lookout
22.1miXoximilco Cancun
28.9miCenote Dos Ojos
29.5miCenotes Sac Actun
30.7miAirports
Cozumel International Airport
11.8miCancún International Airport
30.9miLocation
OutdoorFeatures
With plungeAge restrictions
Adults onlyAvailability
All seasonOutdoor swimming pool
Free wifi
Air conditioning
Private entrance
Beach chairs/Loungers
24-hour front desk
Ocean view
Non-smoking rooms
Garden view
Garden
Terrace
Balcony
Private Bathroom
Accessibility
Upper floors accessible by stairs only
Bathroom
Bathtub or shower
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Wardrobe or closet
Front Desk Services
24-hour front desk
Baggage storage
Express check-in/out
Private check-in/out
General
Air conditioning
Designated smoking area
Family rooms
Non-smoking rooms
Pet Friendly
Private entrance
Internet
Free wifi
Outdoors
Balcony
Garden
Outdoor furniture
Terrace
Room Amenities
Clothes rack
Fan
Socket near the bed
Safety & security
24-hour security
Fire extinguishers
Key access
Safety features
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Spa
Beach chairs/Loungers
Outdoor swimming pool
View
Garden view
Ocean view
Pool view
From
$105Check-in
From 15:00
Check-out
From 05:00
Until 12:00
Pets
Pets are allowed. Charges may apply.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
Age restriction may apply
Parking
Parking may not be available
Children and beds
Child policies
Children of all ages are welcome.
Children 2 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
This property accepts cash only.
Are pets permitted at Isabella Boutique Hotel?
Yes, you can stay with your pet at the Isabella Boutique Hotel. However, please note that there might be charges associated with bringing your pet along.
At what times are check-in and check-out at Isabella Boutique Hotel?
The timetable for guests at Isabella Boutique Hotel is to check in post 03:00 PM and check out prior to 12:00 PM.
What are the rates at Isabella Boutique Hotel?
At Isabella Boutique Hotel, you can find rates starting from $105. It's important to consider that room type and booking dates can influence the final price. For clarity on rates, please input your dates.
Which room categories can I book at Isabella Boutique Hotel?
At Isabella Boutique Hotel, the available rooms include Triple Rooms and Quadruple Rooms. The Triple Rooms have a room size of 344 sqft and can accommodate 3 adults and 1 child, with 1 Twin bed and 1 King size bed. The Quadruple Rooms also have a room size of 344 sqft and can accommodate 4 adults and 2 children, with 2 Twin beds and 1 King size bed. Smoking is not allowed in either room type.
What activities does Isabella Boutique Hotel offer?
Guests at Isabella Boutique Hotel can spend their time enjoying the leisure amenities provided by the hotel. The hotel features an outdoor swimming pool where guests can relax and unwind. With the availability of beach chairs and loungers, guests can soak up the sun and enjoy the poolside atmosphere.
The hotel also has a pool that is open all year round, allowing guests to enjoy a refreshing swim regardless of the season. This pool is located outdoors, providing a scenic view for guests while they swim.
It is worth noting that the hotel has age restrictions for the pool, as it is designated for adults only. This ensures a serene and peaceful environment for guests to relax and enjoy their time at the hotel.
Overall, guests can spend their time at Isabella Boutique Hotel by taking advantage of the leisure amenities, particularly the pools, to unwind and enjoy their stay.
Does Isabella Boutique Hotel feature a pool area?
The Isabella Boutique Hotel has one pool available for guests. The pool is open year-round (AllSeason) and is located outdoors. It is restricted to adults only and has the feature of a plunge pool.
Does Isabella Boutique Hotel accept credit cards?
No, Isabella Boutique Hotel does not accept credit cards. Only cash is accepted as a payment method.
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