586 reviews
From
$188Aldea Zama Calle Kinich Na, Tulum, 77760, QR, Mexico
586 reviews
1/145
From
$188Private beach area
Outdoor swimming pool
Adults only
Free wifi
Beach
Air conditioning
24-hour front desk
Non-smoking rooms
Introducing Orchid House Tulum, a luxurious 5-star hotel nestled in the vibrant city of Tulum, Mexico. With its prime location just 0.9mi from the city center, this hotel offers a perfect blend of convenience and tranquility. The address is Aldea Zama Calle Kinich Na, ensuring easy access to all the attractions the city has to offer.
With 586 glowing reviews, Orchid House Tulum is an absolute gem for travelers seeking a memorable stay. The hotel boasts a range of fantastic amenities, including a private beach area and outdoor swimming pool, perfect for soaking up the sun. Adults will appreciate the serene atmosphere, and pet owners will be delighted to find that this hotel is pet-friendly.
For those who wish to indulge in some pampering, the hotel offers a spa with luxurious treatments. The on-site restaurant and bar provide delectable dining options, while the garden and terrace offer picturesque views. Room service is available for added convenience. With prices starting from just $188, Orchid House Tulum offers an unforgettable experience without breaking the bank.
When it comes to relaxation and enjoyment, Orchid House Tulum has got you covered with not just one, but two outdoor swimming pools. Take a dip in refreshing Pool 1, conveniently located on the rooftop. With breathtaking views and a serene ambiance, it provides the perfect spot to unwind and soak up the sun. Whether you want to cool off or work on your tan, the pools at Orchid House Tulum are sure to enhance your stay.
Food lovers will be delighted by the on-site dining options offered at Orchid House Tulum. Indulge your taste buds at the ORQUIDEA RESTAURANT & POOLSIDE BAR, a modern and romantic restaurant that serves mouthwatering Mexican cuisine. Whether you prefer traditional dishes or want to try something new, you can savor delicious flavors while enjoying the picturesque surroundings. Treat yourself to a culinary experience like no other during your stay at Orchid House Tulum.
At Orchid House Tulum, convenience is key, and that includes making your payment process hassle-free. While the hotel does not accept cash, you can easily settle your bill with Mastercard or Visa. Rest assured that your payment will be smooth and effortless, allowing you to focus on enjoying your stay and making unforgettable memories in the vibrant city of Tulum.
Closest airports
Cozumel International Airport
40.5miPrivate beach area
Outdoor swimming pool
Adults only
Free wifi
Beach
Air conditioning
24-hour front desk
Non-smoking rooms
Bar
Garden view
Room service
Restaurant
Picnic area
Garden
Terrace
Balcony
Bathtub
Free toiletries
Private Bathroom
Show 13 photos
Suite Deluxe, Garden View
More details
Show 10 photos
Deluxe, 2 Double
2 Double Beds
270 sqft
+
More details
The unit offers 2 beds.
Show 29 photos
Villa
+
More details
Show 11 photos
Master Suite, Private Bathroom
2 Twin Beds
1 King Size Bed
700 sqft
Garden view
Private Bathroom
Balcony
Bathtub
+
More details
Indulge in luxury and relaxation in our spacious Master Suite. Unwind in your private bathtub and take in the beautiful view from your balcony or terrace. Enjoy the comforts of a coffee machine, flat-screen TV, and air conditioning. Accommodates up to 4 adults.
Show 30 photos
Villa, Private Pool
3 King Size Beds
2 Double Beds
1290 sqft
Private Bathroom
+
More details
Escape to a spacious 1292 sqft Villa with a private pool, perfect for a group of up to 8 adults. Enjoy luxury and relaxation in this beautifully furnished space with 3 King size beds, 2 Double beds, and a private bathroom.
Show 10 photos
Suite, Garden View, Private Bathroom
1 King Size Bed
485 sqft
Garden view
Private Bathroom
Bathtub
Terrace
+
More details
Indulge in luxury with our Garden Suite, featuring a spacious private bathtub and terrace overlooking the beautiful garden views. Unwind and relax in this 484 sqft suite, complete with a comfortable King size bed, modern amenities, and thoughtful touches for your comfort.
Show 13 photos
Suite, Garden View
Balcony
Flat-screen TV
Tea/Coffee maker
+
More details
Show 10 photos
Suite, Terrace
1 King Size Bed
270 sqft
Terrace
x8
+
x5
More details
The unit has 1 bed.
Show 30 photos
Villa, 6 King, Private Pool
6 King Size Beds
1 Sofa Bed
1720 sqft
Private Bathroom
x12
More details
Indulge in luxury at our breathtaking Villa with Private Pool, boasting a spacious 1722 sqft area and accommodating up to 12 adults. With 6 king size beds, a sofa bed, and a private bathroom, this is the ideal retreat for a memorable getaway.
Show 14 photos
Suite, Jungle View
Balcony
Flat-screen TV
Tea/Coffee maker
+
More details
Show 11 photos
Suite Deluxe
1 King Size Bed
270 sqft
Garden view
Private Bathroom
Coffee machine
Flat-screen TV
More details
This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit has 1 bed.
Show 10 photos
Suite, Jungle View, Private Bathroom
1 King Size Bed
365 sqft
Garden view
Private Bathroom
Balcony
Bathtub
+
More details
Indulge in a luxurious escape in our Jungle Suite, complete with a private bathtub. This spacious 366 sqft suite offers a relaxing garden view, a balcony, and a terrace for the ultimate tranquil experience. Unwind and rejuvenate in the comfort of a king-size bed while enjoying modern amenities such as a coffee machine, flat-screen TV, and air conditioning.
Show 13 photos
Master Suite
Balcony
Flat-screen TV
Tea/Coffee maker
+
More details
Deluxe, Queen
1 Queen Size Bed
x4
+
x3
More details
Superior, 2 Double
2 Double Beds
x4
+
x3
More details
8.4
586 reviewsFrom
$188Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇺🇸
Kaypheth
10
10
The property is hidden in an urban setting. I love how they incorporate natural things into the property. I loved every single detail in the property.
the distance to main strip of Tulum. Cab rides get expensive
🇩🇪
Lars
9.1
9.1
Very stylish property with jungle feel. nice pool and bar area.
Very thin walls. You can hear your neighbors very loud. The new neighborhood Alden Zama has not much charm and essentially it is still a huge construction site with an awful lot of properties being built and not very lifely as of now.
🇬🇷
Charikleia
9.1
9.1
The design of the hotel is incredible, the pools, the rooms are so futuristic in an eco conscious way and finally the nests. The bed was super comfortable and the little terrace with pool view just divine. A little tropical oasis.
However, on our first night a group of girls started playing their own music and swimming in the pool after the bar closed while singing very loud. As a result, we couldn't sleep as our room was near the pool. We had to ask them ourselves to turn it down as the receptionist did nothing. There was loud singing the second night also as it was valentine's day. I did not picture this serene hotel as a party place for young girls. Probably avoid if you want to relax in peace.
🇺🇸
Oscar
10
10
Everything it’s amazing in this place Location,Service,Environment,Food,Architecture since you get there they will give you nothing less that excellence in service Daniel ,Jose Luis ,and the guy from Merida (I forgot his name 😜)will prepare for you the best cocktails in Tulum with a great personalized service the staff in front desk will go extra mile to make you feel welcome and will help you with all your needs during your stay (thank you for arrange the rent of the scooter for me that was a great experience to transport and see Tulum like a local) tree room was beautiful we move after to xcaret arte to finish our vacations but we was bummed that we only stay at orchid 3 days we were comparing the service all the time and for a small hotel they just beat it we re coming back for sure
🇩🇪
Kristina
8.2
8.2
The hotel is unique and very authentic, make you feel the real Tulum, Mexico vibe. Its make you feel connected with the nature. From our rooms every morning we could see the wild life and very interesting species. The bottle of water in the room was refilled upon request. Staying in the hotel, allows us having free access to Orchid Beach House. Both Jungle and Beach Restaurants were good, we had couple of meals and cocktails. Very quite and romantic. The hotel was providing repellent in each of the rooms.
We had couple of maintenance issues like lack of water for short period of time, unpleasant smell in one of the rooms from the toilet/canalization, high amount of mosquitoes inside the room. The bed was very very soft, so for the one who usually sleep on hard mattress will face difficulties. The cleaning was upon request, we were asked if we wanted it or not. Upon check out were about get charged for the same cleaning service that we requested only once. The safe is very small, so no laptop, camera, drone, etc. could fit.
🇨🇿
Linda
9.1
9.1
Very stylish, awesome restaurant.
Someone went to our room without our notice and they couldn’t explain.
🇬🇧
James
8.2
8.2
The relaxed ambience with the architecture of the hotel being focused around a jungle experience, with running water throughout. Staff were very friendly, polite and helpful. The rooms are a good size and beds very comfortable. The rain shower is also nice. The bar/restaurant and small pool is very relaxed and well laid out. The food is also good, with lots of fresh ingredients.
It can be a little dark with all the jungle foliage around and lots of mosquitoes but this is unavoidable. The private bath and garden is small dark and a bit basic. There was not much privacy from the next room with the dividing fence and shutters on the windows. There was a bit of a smell coming from the bathroom plumbing. The floor to the room above was not insulated being wooden framed, although it looks great it was very loud when people walked upstairs or talked.
🇬🇧
Jasper
10
10
wonderful space. Stayed in both the Garden room and the Jungle room (moving after the first 2 days). Tubs are amazing, we preferred the jungle room (really felt immersive). pool area is amazing you can use the associated beach house too which is prime and very welcoming staff are brilliant (esp. at the bar)
I would say the food is a little pricey. Very tasty, but quite expensive. No breakfast is a little bit of a pain (you end up paying for it each day). You’re also on a new complex, but it feels like the jungle still - I’d be lying if I loved the area, but it feels classy, albeit you need to get a cab around (quite common for Tulum). We stayed at another hotel for 2 nights before this and they provided free bicycles. I think (due to the location) that would be a sensible idea - renting them for USD15 a day just feels like extraction of cash once you have already paid for a nice hotel and the breakfast each day
🇬🇧
Edan
8.2
8.2
The location is in a quiet residential area that feels very safe. The hotel is beautifully decorated, making you feel like you’re in the jungle. The safe were extremely helpful and kind. The beach access at My Way was great!
The room could have been cleaner - most of the bed sheets and towels had stains. We had ants in our room, so couldn’t leave any food open in our room.
🇺🇸
Brittany
10
10
The food was excellent and the staff were exceptional. The reception and servers at the bar were absolutely wonderful. There were two men in particular, Daniel and Manuel, who went out of their way with kindness and service. They are phenomenal employees and should be recognized for it!
We moved from the jungle room on the second floor to a master suite on the third because the people above sounded like elephants. Also, this has nothing to do with orchid house but the apartments next door are within very clear earshot of our room. Two nights in a row, the people outside in that building were so loud and it sounded as if it was in our room. The hotel isn’t sound proof. Other than that, the stay was wonderful and I recommend that if you aren’t a late night partner, to stay here during the week. Weekends seem to go way up in noise level. I should also mention that their beach club is free access to those who stay in the jungle, and they also have absolutely wonderful service!! Such a beautiful hotel.
Attractions
Tulum
2.1miTankah Park
2.9miGrand Cenote (Gran Cenote)
3.2miCasa Cenote
6.3miCenotes Sac Actun
8.7miCenote Dos Ojos
9.6miXel-Ha
10.5miMuyil
13.1miAkumal
16.4miXotik-Ha EcoPark
23.8miKantun Chi Ecopark
24.1miSian Ka'an Biosphere Reserve
26.7miPalancar Reef
30.1miPlaya Palancar
30.4miAttractions
Tulum
2.1miTankah Park
2.9miGrand Cenote (Gran Cenote)
3.2miCasa Cenote
6.3miCenotes Sac Actun
8.7miCenote Dos Ojos
9.6miXel-Ha
10.5miMuyil
13.1miAkumal
16.4miXotik-Ha EcoPark
23.8miKantun Chi Ecopark
24.1miSian Ka'an Biosphere Reserve
26.7miPalancar Reef
30.1miPlaya Palancar
30.4miAirports
Cozumel International Airport
40.5miORQUIDEA RESTAURANT & POOLSIDE BAR
Cuisines
MexicanAmbiances
Modern•RomanticLocation
OutdoorFeatures
RooftopAge restrictions
All agesAvailability
All seasonPrivate beach area
Outdoor swimming pool
Adults only
Free wifi
Beach
Air conditioning
24-hour front desk
Non-smoking rooms
Bar
Garden view
Room service
Restaurant
Picnic area
Garden
Terrace
Balcony
Bathtub
Free toiletries
Private Bathroom
Accessibility
Entire unit located on ground floor
Upper floors accessible by stairs only
Activities
Beach
Bicycle rental
Canoeing
Diving
Fishing
Snorkeling
Themed dinners
Bathroom
Bathrobe
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Wardrobe or closet
Cleaning Services
Daily housekeeping
Dry cleaning
Food & Drink
Bar
Breakfast in the room
Fruit
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Concierge
Express check-in/out
Invoice provided
Tour desk
General
Adults only
Air conditioning
Designated smoking area
Hypoallergenic room available
Mosquito net
Non-smoking rooms
Pet basket
Room service
Internet
Free wifi
Kitchen
Coffee machine
Living Area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Streaming service (like Netflix)
TV
Outdoors
Balcony
Garden
Picnic area
Private beach area
Terrace
Physical distancing
Cashless payment available
Mobile app for room service
Room Amenities
Fan
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Safe
Smoke alarms
Safety features
First aid kits available
Spa
Back massage
Couples' massage
Foot massage
Full-body massage
Massage
Neck massage
Outdoor swimming pool
Public Bath
Spa
Yoga classes
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
Garden view
From
$188Check-in
From 15:00
Until 23:30
Check-out
From 07:00
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in the hotel rooms and is free of charge.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Parking may not be available
Children and beds
Child policies
Children not allowed.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Cash
Mastercard,
Visa
This property does not accept cash.
What are the check-in and check-out times at Orchid House Tulum?
Your reservation at Orchid House Tulum specifies a check-in timeframe of 03:00 PM to 11:30 PM, and a check-out deadline of 12:00 PM.
What are the rates at Orchid House Tulum?
For stays at Orchid House Tulum, prices generally start at $188. However, your final rate might differ due to room types and date selections. To know the exact cost, specify your dates.
What types of rooms does Orchid House Tulum offer?
At Orchid House Tulum, the hotel offers a variety of rooms including suites, villas, and twin rooms. The rooms range in size from 269 sqft to 1292 sqft. Smoking is not allowed in any of the rooms. The rooms can accommodate either 2 or 4 adults and have various bed sizes including twin beds, double beds, and king size beds.
Which amenities can guests enjoy at Orchid House Tulum?
At Orchid House Tulum, guests have a variety of leisure amenities to enjoy during their stay. They can spend their time at the hotel by relaxing and soaking up the sun at the private beach area or taking a refreshing swim in the outdoor swimming pool. The hotel is for adults only, providing a tranquil and serene ambiance.
For those looking for relaxation and rejuvenation, the spa offers a range of massages such as full-body, couples', foot, neck, and back massages. Additionally, guests can take part in yoga classes to enhance their wellbeing.
To explore the surrounding area, guests can rent bicycles and venture out on their own. For water enthusiasts, snorkeling, diving, canoeing, and fishing activities are also available.
When it comes to dining options, guests can enjoy a delicious meal at Orquidea Restaurant & Poolside Bar, offering modern and romantic ambiances, serving Mexican cuisine.
Overall, guests at Orchid House Tulum have a variety of options to make the most of their leisure time at the hotel.
Does Orchid House Tulum feature a pool area?
The hotel has one pool available. It is an outdoor pool that can be used by all ages. The pool is located on the rooftop of the hotel.
Is there an in-house restaurant at Orchid House Tulum?
Yes, the Orchidea House Tulum hotel has a restaurant on site called Orquidea Restaurant & Poolside Bar. It offers a modern and romantic ambiance and serves Mexican cuisine.
Can I use my credit card at Orchid House Tulum?
No, you cannot use cash to pay at Orchid House Tulum. However, you can use your credit card, specifically Mastercard or Visa, to make payments at the hotel.
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