622 reviews
From
$227Carretera Tulum - Cancun Balam Canche, Tulum, 77765, QR, Mexico
622 reviews
1/152
From
$227Water park
Private pool
Outdoor swimming pool
Free Private Parking
Free wifi
Water sports facilities on site
Beach
Air conditioning
Welcome to Wakax Hacienda - Cenote & Boutique Hotel, a luxurious 5-star getaway nestled in the heart of Tulum, Mexico. Located just 6.5mi from the city center, this boutique hotel offers a unique and unforgettable experience for travelers seeking relaxation and adventure. The address, Carretera Tulum - Cancun Balam Canche, sets the stage for a tranquil escape surrounded by natural beauty.
With an impressive 622 reviews, guests rave about the top-notch services and amenities at Wakax Hacienda. Starting from $227, guests can enjoy a range of features including a water park, private pool, and complimentary Wi-Fi. Water sports facilities, a spa, and private beach access (extra charges may apply) cater to every guest's desires. The hotel also offers airport shuttle services for added convenience.
Immerse yourself in the beauty of Tulum at Wakax Hacienda - Cenote & Boutique Hotel, where every detail is designed to ensure a memorable stay. Whether you choose to relax on the private beach, take a dip in the outdoor swimming pool, or indulge in a seaside meal at the hotel restaurant, this hidden gem is sure to exceed your expectations. Book your stay today and embark on a luxurious adventure in Quintana Roo, Mexico.
For those looking to unwind and enjoy the warm Tulum weather, Wakax Hacienda - Cenote & Boutique Hotel boasts not one, not two, but three stunning outdoor pools. With options to suit every preference, guests can choose between a pool with a shallow end, a pool with a plunge pool feature, or even a pool exclusively for adults. All three pools offer breathtaking views that make the perfect backdrop for a leisurely swim or a relaxing sunbathing session. Whether you prefer a quiet and serene setting or a more lively atmosphere, there is a pool for every mood at Wakax Hacienda.
Indulge your taste buds at El Cocal, the hotel's on-site restaurant offering a delightful culinary experience. With ambiances catering to families, couples looking for a romantic evening, and those seeking a taste of traditional Mexican and international cuisine, every meal is a special occasion at El Cocal. Guests can enjoy delicious dishes made from fresh, locally sourced ingredients while taking in the charming atmosphere of this dining venue. Whether you're in the mood for a casual meal with loved ones or a more intimate dining experience, El Cocal promises to satisfy your cravings and elevate your stay at Wakax Hacienda.
When it comes to payment options, guests can rest assured that convenience is a top priority at Wakax Hacienda. In addition to accepting cash payments, the hotel also welcomes American Express and Visa, making it easy for guests to settle their bills with their preferred method. With streamlined payment processes and a commitment to guest satisfaction, Wakax Hacienda ensures that every aspect of your stay is seamless and stress-free, so you can focus on creating lasting memories in the beautiful surroundings of Tulum, Mexico.
Closest airports
Cozumel International Airport
34.1miCancún International Airport
62.1miWater park
Private pool
Outdoor swimming pool
Free Private Parking
Free wifi
Water sports facilities on site
Beach
Air conditioning
Private entrance
Beach umbrellas
Beach chairs/Loungers
Lake view
Non-smoking rooms
Bar
Garden view
Landmark view
Restaurant
Picnic area
Sun deck
Garden
Business center
Balcony
Free toiletries
Terrace
Patio
Private Bathroom
Parking On Site
Show 5 photos
Room - 2 Double
2 Double Beds
345 sqft
Minibar
Tea/Coffee maker
x4
+
x3
More details
The spacious double room provides air conditioning, a private entrance, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
Villa, 2 Bedroom, Private Pool
Free wifi
+
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Two Bedroom Villa with Private Pool.
Show 7 photos
Suite, 2 Bedroom
x4
+
x3
More details
Show 6 photos
Master Villa, 2 Bedroom, Plunge Pool
2 King Size Beds
2400 sqft
Private pool
Landmark view
Garden view
Private Bathroom
+
More details
Luxurious two-bedroom villa with a plunge pool, offering 2400 sqft of space, two king-size beds, private garden and landmark views. Ideal for 4 adults seeking a relaxing getaway with added privacy and comfort.
Superior Suite
x8
+
x5
More details
Superior Suite.
Show 10 photos
Superior Suite, 2 Bedroom
1010 sqft
Minibar
Tea/Coffee maker
+
More details
This suite has a tea/coffee maker, seating area and air conditioning.
Show 5 photos
Junior Suite, Terrace
1 King Size Bed
775 sqft
Landmark view
Garden view
Private Bathroom
Terrace
+
More details
Indulge in luxury and relaxation in our spacious Junior Suite with Terrace, offering stunning garden and landmark views. Unwind in a king-size bed, breathe in the fresh air on your private terrace, and enjoy top-notch amenities.
Show 5 photos
Deluxe Suite
1 King Size Bed
345 sqft
Landmark view
Garden view
Private Bathroom
Balcony
+
More details
This suite has a balcony, mini-bar and air conditioning.
Family Suite, 2 Bedroom
+
More details
Family Two Bedroom Suite.
Show 8 photos
Villa
Balcony
Free wifi
Minibar
Tea/Coffee maker
+
More details
Show 8 photos
Villa, Private Pool
1 King Size Bed
2025 sqft
Private pool
Lake view
Landmark view
Garden view
+
More details
This villa has a tea/coffee maker, mini-bar and air conditioning.
Show 10 photos
Superior Suite, 2 King, 2 Bedroom
2 King Size Beds
1010 sqft
Landmark view
Garden view
Private Bathroom
Private entrance
x4
More details
Indulge in luxury at our Superior Two Bedroom Suite with 2 King size beds, featuring a spacious 1012 sqft area with garden and landmark views, private entrance, and free toiletries. A perfect choice for up to 4 adults seeking a stylish and comfortable stay.
Show 5 photos
King Room
1 King Size Bed
+
More details
Standard King.
Deluxe, King
1 King Size Bed
x4
+
x3
More details
Deluxe King Room.
Suite, Terrace
Terrace
+
More details
Suite With Terrace
Show 6 photos
Villa, 2 Bedroom
Free wifi
+
More details
Show 7 photos
Superior Casita Suite, Terrace
1 King Size Bed
755 sqft
Landmark view
Garden view
Private Bathroom
Terrace
+
More details
This suite has a tea/coffee maker, mini-bar and patio.
Show 7 photos
Superior, Terrace
Balcony
Minibar
Tea/Coffee maker
+
More details
Room, Balcony
475 sqft
Microwave
Minibar
Refrigerator
Tea/Coffee maker
+
More details
This twin/double room features air conditioning, minibar and executive lounge access.
Studio, King
1 King Size Bed
x5
+
x3
More details
9.5
622 reviewsFrom
$227Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇨🇦
Chantelle
10
10
Set in the jungle near Tulum, there are three pools, and a gorgeous green lagoon with bar and food service and extremely comfortable lounging, paddle boards and kayaks. We did both tours with the amazing Gonzo; Cenote underground water tour and the Mayan Village Tour on bikes. These were the highlights of our vacation so do not miss -- our older teens just loved them! During our stay we saw iguanas, bats, giant spiders, and a boa constrictor. Note, there were no crocs in the lagoon! There were three options for the included breakfast (plus a fruit bowl, granola, honey and yogurt, coffee and a fresh juice). Options were pancakes or waffles with maple syrup, eggs and bacon with salad, or a traditional Mexican chiquillies with an egg and green or red salsa. Each of our family had a different preference for breakfast which we enjoyed. Breakfast was so filling we could last until late afternoon until our next meal. As we had rented a car we visited nearby Akumal and Puerto Aventuras for meals (another traveler recommended AVIS for car rental). We spent four nights at Wakax. If you have a car, I suggest a three night stay so you can do both tours. BTW, if you have claustrophobia you may not like the cenote tour. The bikes are great fun, staff and owners are very friendly, the rooms are huge and right out of a glossy travel magazine, and the setting is out of this world!
Cocktails were made with the highest quality ingredients and service was friendly and excellent, but it would be nice to have a little entertainment or activities in the evening after supper. We did play ping pong and darts by the restaurant. Additional games such as a pool table or shuffleboard would be a bonus.
🇸🇮
Meta
10
10
This is the type of place that makes your vacation plans change! The property stretches over 400 acres and its concept is deeply embedded in Mayan culture on one side and hacienda life on the other. This is more than a hotel stay - it’s a walk through history, nature wanders, and an architectural pearl of its kind. The place has even its church! All infrastructure is completely new, authentically built by traditional Mexican construction and it’s absolutely beautiful! Because of its vastness bikes are everywhere and one can ride among secluded cenotes, swimming pools, and many other hidden natural gems in this place. You are in the Caribbean but you don’t miss the sea at all! The praises don’t go just to infrastructure but also hospitality - Xavier is an exceptional manager and in love with hacienda - not only does he knows everything about the place but also takes care of everything connected to the outside life. The food and drinks in their cenote-side restaurant are not only always fresh and delicately prepared but also has incredible waiters, Johnni and Pedro, who do the extra mile and fetch you cigarettes in their free time and bring it to you the next day. For the fun part - an underground river tour or jungle bike ride, Gonzo is a highly experienced go-to person. Gonzo is a Wikipedia for Yucatan, Mayan culture, diving and so many other things that one can book a day with him and just listen to his knowledge!
🇨🇭
Consuelo
9.1
9.1
The place is fantastic
The food is not at the level of the hotel, and unfortunately is the only option as there is nothing you can walk to. I really suggest to get better products to be able to do better food (it can be good but you can see the quality of the meats and fish bad - specially the burger ). However besides this everything was like a dream and fantastic
🇷🇴
Janine
10
10
The Hacienda is spread on 160 hectares of amazing nature and you get to enjoy the beauty of the jungle while benefiting from 5 star luxury. A great work was done to preserve the structure and architecture of the original Hacienda and a lot of work is still ongoing to turn it into an even more amazing resort. Great service, good food and nice people - you feel welcomed and pampered from day 1. But the best thing about this resort are the activities included: the tours with Gonzales were really great, so much information and stories shared, he is like a walking encyclopedia :). All the yoga classes I attended were really good, and Yana's sound healing sessions were extremely pleasant - she is such a nice and warm person. In addition you have a bike at your disposal, free use of kayaks, SUPs, pools, rivers, lakes, you name it! :) I had a wonderful time at the Hacienda Wakax and would love to return!
These are just some recommendations : - please highlight somehow the entrance from the street of the hotel as it can get pretty challenging during the night - some of the activities were not properly advertised or mentioned, for example Yana's sessions / treatments. I would've liked to benefit more from them had I known from the beginning - I enjoy fresh local fruit in the morning so perhaps you could consider something like a fruit bar for breakfast?
🇺🇸
Hillary
8.2
8.2
The chapel is beautiful! The underground river is a definite no go though! LOL. Cenote is beautiful!! All the structures are fantastic!! The wildlife is exquisite!!!!!!!! The jungle is incredible!!!!! Our room was wonderful!!! Clean and comfy except the bathroom REALLY NEEDS VENTILATION- even just a floor or ceiling fan would make a huge difference!! Otherwise perfect!
While exploring the grounds we came upon a tiny village like place - chickens, pigs, turkeys…. The pigs were very very skinny 😳. Are they different than normal pigs? They looked very hungry. I was quite sick a lot of the time I was there and I think it was one of two things… either the water in MX or the smoke from the stuff they constantly burn to help with mosquitoes. It was quite miserable. No ice for our room! Big ☹️!! Couldn’t get breakfast b/c not enough help at the restaurant. We waited 20 minutes and no one ever came to our table. When I got up to get my own coffee the waiter asked me to sit back down and he would bring me some but never did.
🇬🇧
Tom
8.2
8.2
The hotel only opened two weeks ago and it’s apparent that a lot of attention to detail has gone into making the hacienda a very special place to visit. The staff were all very attentive and helpful and a particular shout out to the guy who took us on an tour of the haciendas underwater caves, it was a fantastic experience from a very knowledgeable guy - thank you!
As the hotel is still so new there are a small number of things that the hacienda still needs to finalise - for example there was no wifi in the room itself, you can only pick this up in certain spots on the property. I’d also suggest some background music at lunch and dinner as the restaurant felt as though it lacked any real atmosphere, although as the hacienda gets busier that will hopefully change.
🇺🇸
Nathan
10
10
I arrived at hacienda wakax and was met by Itzel who works at the front desk.I was given a cool damp towel to freshen up after the ride into tulum from the cancun Airport. After checking in she took me on a tour of my room and part of the property. Was a nice touch and I appreciated the information given. She is amazing and helpful and does everything with a smile. I appreciated her help and gracious attitude throughout my stay. This property is huge and exploring it for five days was the most fun I have had. Be prepared to find many fun and incredible things as you wander the paths inside the jungle. The room I stayed in was the normal hotel style with king bed which is located near the lobby. Comfortable bed and clean, and a large bathroom. The ac was available all day and night and also a large ceiling fan. There was a mini fridge with free soda and a couple large containers of water. Also an expresso machine in room and also throughout the property for use. Room had a safe and small open closet. Also excellent wifi throughout the property. Water pressure was also excellent for the area. These are all things you will find lacking in most of the hotels in town and by the beach regardless of price. And walking into a cold room after a hot day of adventures feels incredible and being able to send out and post photos of those adventures is nice as well. Can't say enough about the Activity Coordinator Gonzalo. If you come here make sure you do every activity you can. His information and stories were a perfect complement to the beautiful nature you were surrounded by. His willingness to go above and beyond and answer any question at any time really made this stay special. I will never forget being part of your first shaman sweatlodge experience. There is one restaurant on site next to the largest cenote. The food is incredible. I wish I could post more photos to show everyone. The service was amazing. A special thank you to everyone working there.
This is more of some personal preference things than dislikes. It would be nice to have a do not disturb option for door of room as housekeeping comes several times during the day/evening. In case you are in room for a siesta or shower. A shuttle into town for guests not wanting to take a local colectivo or taxi. Even paid it would allow for using the atm or pick up snacks or supplies that are forgotten. I was fortunate enough to be given a ride but it isn't always an option. Also maybe a more detailed map with English. I had fun exploring and discovering but some guests might not be as adventurous and want a more streamlined map to follow. I didn't even know about the blue cenote until the tour on last day. And was my favorite.
🇬🇧
Mary
9.1
9.1
Staying in the jungle was a fun experience with all the amenities of biking, swimming in the cenotes/pools, paddle boarding in the lake and tours around the property. The room is very nice, everything was clean.
There could be more options in the 1 restaurant on the whole property since you need to drive if you want to eat anywhere else. It was a bit expensive for the food. Lots of mosquitoes but you are in the jungle and the hotel provides nice bug spray.
🇬🇧
Ruth
10
10
This massively exceeded expectations. The hotel buildings are so beautiful and the grounds natural and full of wildlife. The way the buildings are set into the landscape is perfect. We would love to come back when money allows and have been recommending to everyone! Every time we left to go somewhere else for the day, we just wished we'd stayed at the hotel!
I think the food menu could be changed more frequently, and an option for more small dishes or light bites. If you are spending a day by the lake you don't always want a whole meal. Also, coming from the UK, i was naively surprised by the influence of USA culture including tipping etiquette. That was my only negative tbh.
🇺🇸
Kyoko
10
10
Wakax is beautiful, luxurious and relaxing! A historical estate still owned and used by the wealthy family who built it 100s of years ago. The menu has great variety and the food is tasty, healthy and attractive. We ate all our meals at Cocol, the romantic onsite restaurant. Gonzalo took us on amazing tours of underground rivers, cenotes and jungle terrain all on the property. He told us how to snorkel with turtles and enjoy the beach just minutes away from Wakax’s fine facilities and beautiful swimming pools. Gonzalo is a fascinating naturalist and cultural guide. All the staff was upbeat, helpful and welcoming. I highly recommend Wakax and look forward to returning!
Everything was perfect!
Attractions
Casa Cenote
0.9miCenotes Sac Actun
2.8miCenote Dos Ojos
3.1miTankah Park
4.4miXotik-Ha EcoPark
16.9miKantun Chi Ecopark
17.3miMuyil
19.8miPlaya Palancar
24.7miMr. Sancho's Beach Club Cozumel
25.3miThe Mayan Cacao Company
25.6miRio Secreto Nature Reserve
27.1miXenses Park
27.5miXplor Park
27.9miPunta Laguna Nature Reserve (Otoch Ma'ax Yetel Kooh)
29.7miDiscover Mexico Park Cozumel
30.1miAttractions
Casa Cenote
0.9miCenotes Sac Actun
2.8miCenote Dos Ojos
3.1miTankah Park
4.4miXotik-Ha EcoPark
16.9miKantun Chi Ecopark
17.3miMuyil
19.8miPlaya Palancar
24.7miMr. Sancho's Beach Club Cozumel
25.3miThe Mayan Cacao Company
25.6miRio Secreto Nature Reserve
27.1miXenses Park
27.5miXplor Park
27.9miPunta Laguna Nature Reserve (Otoch Ma'ax Yetel Kooh)
29.7miDiscover Mexico Park Cozumel
30.1miAirports
Cozumel International Airport
34.1miCancún International Airport
62.1miEl Cocal
Cuisines
Mexican•InternationalAmbiances
Family Friendly•Traditional•RomanticLocation
OutdoorFeatures
Shallow end•With view•With plungeAge restrictions
Adults onlyAvailability
All seasonLocation
OutdoorFeatures
Shallow end•With view•With plungeAvailability
All seasonLocation
OutdoorFeatures
Shallow end•With view•With plungeAge restrictions
Adults onlyAvailability
All seasonWater park
Private pool
Outdoor swimming pool
Free Private Parking
Free wifi
Water sports facilities on site
Beach
Air conditioning
Private entrance
Beach umbrellas
Beach chairs/Loungers
Lake view
Non-smoking rooms
Bar
Garden view
Landmark view
Restaurant
Picnic area
Sun deck
Garden
Business center
Balcony
Free toiletries
Terrace
Patio
Private Bathroom
Parking On Site
Accessibility
Entire unit located on ground floor
Upper floors accessible by stairs only
Activities
Beach
Bicycle rental
Bike tours
Canoeing
Cycling
Game room
Hiking
Live music/Performance
Snorkeling
Walking tours
Water park
Water sports facilities on site
Bathroom
Additional bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Towels
Bedroom
Linens
Walk-in closet
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Ironing service
Laundry
Entertainment & Family Services
Babysitting/Child services
Board games/Puzzles
Food & Drink
Bar
Coffee house on site
Fruit
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Delivered food covered securely
Front Desk Services
Baggage storage
Concierge
Express check-in/out
Invoice provided
Private check-in/out
Tour desk
General
Air conditioning
Chapel/Shrine
Designated smoking area
Family rooms
Interconnecting room(s) available
Ironing facilities
Laptop size safe
Mosquito net
Non-smoking rooms
Private entrance
Smoke-free property
Internet
Free wifi
Kitchen
Cleaning products
Dining table
Living Area
Dining area
Sitting area
Sofa
Outdoors
Balcony
BBQ facilities
Garden
Outdoor dining area
Outdoor furniture
Patio
Picnic area
Private beach area
Private pool
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Fan
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Safe
Security alarm
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Beauty services
Body treatments
Couples' massage
Foot massage
Full-body massage
Hairstyling
Hand massage
Head massage
Makeup services
Massage
Neck massage
Outdoor swimming pool
Personal trainer
Public Bath
Solarium
Spa
Spa facilities
Spa lounge/Relaxation area
Yoga classes
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
Garden view
Lake view
Landmark view
From
$227Pets
Pets are not allowed.
Internet
WiFi is available in public areas and is free of charge.
Age restrictions
Age restriction may apply
Parking
Free private parking is available on site (reservation is not needed).
Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
American Express,
Visa,
Cash only
This property accepts cash.
Does Wakax Hacienda - Cenote & Boutique Hotel offer complimentary parking?
Yes, the Wakax Hacienda - Cenote & Boutique Hotel offers complimentary private on-site parking without the need for prior reservations.
How much does a stay at Wakax Hacienda - Cenote & Boutique Hotel cost?
Accommodations at Wakax Hacienda - Cenote & Boutique Hotel can start from $227. Be aware, rates are influenced by room type and selected dates. Ensure to specify your stay dates for up-to-date pricing.
What types of rooms does Wakax Hacienda - Cenote & Boutique Hotel offer?
Wakax Hacienda offers a variety of rooms including Junior Suites, Villas, and Suites, accommodating up to 4 adults comfortably. Smoking is not allowed in any of the rooms. Bed sizes range from King size beds to suites with multiple King size beds, and room sizes vary from 344 sqft to 2400 sqft, providing ample space for guests to relax.
What is there to do in Wakax Hacienda - Cenote & Boutique Hotel?
Guests at Wakax Hacienda can enjoy various leisure amenities during their stay. They can relax by one of the three outdoor pools, each with unique features like plunge areas and shallow ends, while admiring the views. Dining options are plentiful at the hotel's on-site restaurant El Cocal, offering Mexican and International cuisines in family-friendly, traditional, and romantic settings. The hotel also provides a water park, private beach area, and water sports facilities for a fun-filled experience. For relaxation, guests can make use of the spa facilities or soak up the sun on the sun deck. Live music performances add to the vibrant atmosphere, making Wakax Hacienda a perfect destination for both relaxation and entertainment.
Does Wakax Hacienda - Cenote & Boutique Hotel feature a pool area?
Wakax Hacienda - Cenote & Boutique Hotel has three pools available. Pool 1 has a ShallowEnd and a view, and is restricted to adults only. Pool 2 also has a ShallowEnd, a view, and a plunge area. Pool 3 is similar to Pool 2, with a plunge area, ShallowEnd, and a view, but is also for adults only.
Are there restaurants located within Wakax Hacienda - Cenote & Boutique Hotel?
The hotel has a restaurant on-site called El Cocal. It offers a variety of cuisines including Mexican and International, suitable for various dining preferences such as family-friendly, traditional, and romantic atmospheres.
Does Wakax Hacienda - Cenote & Boutique Hotel accept credit cards and cash payments?
Wakax Hacienda - Cenote & Boutique Hotel accepts both credit cards such as American Express and Visa, as well as cash payments. So, you can pay with cash at this hotel along with credit cards.
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