2,672 reviews
From
$69Calle 60 #488 X 57, Centro Histórico, Yucatán, Merida, 97000, Mexico
2,672 reviews
1/67
From
$69Spa/Wellness packages
Outdoor swimming pool
Free wifi
Air conditioning
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Bar
Welcome to Casa del Balam, a luxurious 5-star hotel located in the heart of Mérida, Yucatán, Mexico. With its prime address on Calle 60 No 488 x 57, this hotel is just a short 0.5mi distance from the bustling city center.
As you step foot into Casa del Balam, prepare to be enchanted by its opulent amenities and impeccable service. With 2672 glowing reviews, you can rest assured that your stay here will be nothing short of exceptional. The rooms are beautifully appointed with modern decor and offer a range of comforts such as air conditioning, free WiFi, and a private bathroom complete with free toiletries and a bathtub.
When you're not relaxing in your luxurious room, indulge in the hotel's outstanding facilities. Take a dip in the outdoor swimming pool or lounge on the beach chairs, surrounded by the serene garden and sun deck. Treat yourself to a rejuvenating spa treatment or enjoy a delectable meal at the on-site restaurant and bar. With its central location, Casa del Balam is also the perfect base for exploring everything Mérida has to offer.
Prices at Casa del Balam start from just $69, making it an affordable luxury for any traveler. Don't miss out on experiencing the elegance and comfort of this exceptional hotel during your stay in Mérida. Book your room at Casa del Balam now and prepare to be pampered in style.
After a day of exploring the vibrant streets of Mérida, take a refreshing dip in one of Casa del Balam's two outdoor swimming pools. The pools offer a serene oasis for guests, with comfortable beach chairs and a picturesque sun deck. Whether you prefer to bask in the sun or relax in the shade of the lush garden, the choice is yours. Please note that Pool 1, situated in a tranquil setting, is exclusively for adults, ensuring a peaceful and uninterrupted experience. With its convenient all-season availability, a relaxing swim is always just a few steps away.
Indulge your taste buds at the on-site restaurant and bar, serving a delectable range of culinary delights. While the specific restaurant name is not provided, rest assured that Casa del Balam spares no expense in creating a memorable dining experience for its guests. From traditional Yucatecan cuisine to international dishes, there is something for everyone to savor. With the convenience of dining right at the hotel, you can enjoy mouth-watering meals without ever having to leave the comfort of Casa del Balam.
Casa del Balam accepts cash as well as Visa and Mastercard, making it convenient for guests to settle their bills. Whether you prefer to pay with cash or va card, the hotel caters to your preferred method of payment. Enjoy a worry-free stay knowing that payment options are flexible and designed with your convenience in mind.
With its variety of room types, Casa del Balam has accommodations to suit every traveler's needs. The Deluxe Double Room offers spacious comfort, with two double beds and enough space for up to four adults and two children. If you're seeking a touch of luxury, the Master Suite offers a king-size bed and 484 square feet of opulent space, perfect for two adults and one child. Each room is tastefully decorated and thoughtfully equipped with modern amenities such as air conditioning, free WiFi, and a private bathroom. Smoking is not permitted in any of the rooms, ensuring a fresh and pleasant stay for all guests.
Make your reservation at Casa del Balam now and embark on an unforgettable adventure in Mérida. With its exceptional amenities, outstanding service, and affordable luxury, this 5-star hotel is the ideal choice for travelers seeking a pampered and memorable stay.
Closest airports
Manuel Crescencio Rejón International Airport
3.2miSpa/Wellness packages
Outdoor swimming pool
Free wifi
Air conditioning
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Bar
Soundproof rooms
Elevator
Room service
Restaurant
Sun deck
Garden
Soundproof
Upper floors accessible by elevator
Free toiletries
Terrace
Patio
Bathtub
Private Bathroom
Premium
1 King Size Bed
x4
+
x3
More details
Room Premium
Show 14 photos
Deluxe, 2 Double
2 Double Beds
485 sqft
City view
Private Bathroom
Bathtub
Minibar
x4
+
More details
Indulge in our spacious Deluxe Double Room, offering 323 sqft of sophisticated comfort with a stunning city view. With two double beds, it can accommodate 4 adults and 2 children, ensuring a perfect stay for the whole family. Enjoy a private bathroom with a bathtub, a minibar to quench your thirst, and a flat-screen TV for entertainment. Our well-equipped room also includes air conditioning, soundproofing, and free toiletries.
Show 9 photos
Master Suite
1 King Size Bed
485 sqft
City view
Private Bathroom
Bathtub
Terrace
+
More details
This suite offers 1 king-size bed, a coffee maker, mini-bar, and a safety deposit box. It also has a balcony or terrace. The private bathroom has a tub, bathrobes and slippers.
Show 14 photos
Deluxe
x4
+
x3
More details
Deluxe
Room - 2 Double
2 Double Beds
x4
+
x3
More details
Two Double Beds
Suite Superior
1 King Size Bed
x8
+
x5
More details
Suite Superior
Show 14 photos
Deluxe, King
1 King Size Bed
Air conditioning
x4
+
x3
More details
Deluxe King Bed
Luxury
x4
+
x3
More details
Room Luxury
Honeymoon
x4
+
x3
More details
Honeymoon
Double Room
1 Double Bed
x10
+
x6
More details
Room Standard
Deluxe, Single Use
+
More details
8
2,672 reviewsFrom
$69Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇺🇸
Internationalwoman
9.1
9.1
The location is fantastic... You can walk practically everywhere from the hotels day or night and it is safe location! Specially if you are traveling as a woman alone... Loved the location and the staff is kind and friendly.
The Wi-Fi is absent... NOT reliable. I had to go downstairs to be able to use the restaurant wifi... The minute you go upstairs to your room it won't work anymore. Don't count on good connection.
🇺🇸
Elena
8.2
8.2
The staff is incredible with one notable exception. When I went to check in, the receptionist stated that they were fully booked even though I showed her my confirmation number. However, when I told her that I was going to check the hotel across the street, miraculously (probably due to the help of Carlos) she found that there was a room available.
Linda, the receptionist referred to above was rude, unprofessional and disrespectful. If it had not been for Carlos, we would have stayed elsewhere.
🇨🇭
Xiaofan
8.2
8.2
We found the room very spacious and clean. We also liked that the staff was helpful, for example, we appreciated the call on the last day in advance of our check-out, to ask us whether we wanted to book a taxi to the airport in advance. The water in the shower of our room was very warm, which was a positive. The room had air conditioning, which was greatly appreciated. We also liked the location, as it was easy for us to walk around, and tours could be organised at the hotel doorstep. The cleaning staff was attentive and picked up a lost earring and neatly put it in a visible place - this was very much appreciated.
We found the wifi was a bit weak and there was no safe in the room. We also found the toilet flush could be stronger, and that the number of towels was a bit inconsistent (on the first day, there was 3, on the second, 2, but from the third day onwards, there were 4). We did not have glasses to put our toothbrushes in, and asked the lady at the reception, and were given plastic goblets. It would be good if such glasses for toothbrushes could be provided in rooms in the future.
🇺🇸
Mister
10
10
Casa del Balam is a charming colonial style hotel in the old city center that was converted from a private residence to a hotel in the 1970s. It retains the original interior courtyard and garden patio. The rooms are clean and comfortable as are the in suite bathrooms. (Speaking of, there was never any shortage of hot water!) You can have your meals in the courtyard, lounge around the shady pool or have a drink in the restaurant/bar. The best way to describe the hotel is a place where you return to rest and recharge. And what I would rank as the hotel's best feature is their staff: Polite, helpful, cheerful and attentive! PS: If you go by the hotel, say hello to Mona, the sweet little hotel kitty!
We have no complaints as we got exactly what we expected, a quaint and charming older hotel. You will not find big screen TVs, computer desks or iPod docks in the rooms. If you want to be entertained, get out into the city, the local markets and the nearby Mayan ruins. If you want a relaxing, clean and welcoming place to come home to at the end of the day, then this is it.
🇺🇸
Sergio
9.1
9.1
Casa del Balam has been part of Merida’s Downtown for many years and in spite of the time it is well kept. We stayed 8 nights and were very happy with the location and the service in the front desk as well as the chambermaid. We asked for a quiet room,more hangers, pillows, etc. Everything was provided with efficiency and a smile…. Used their cafeteria a couple of times for breakfast and the food and service was very good but stopped going because we did not like their coffee …sort of weak and with some cinnamon flavor. But not to worry, you are in downtown and the offer of cafeterias with amazing breakfast fares and gourmet Mexican coffees abound. At night the restaurant turns into more or less a pizza and pasta place.
We think a kettle in the rooms would be ideal as well as a microwave. But we did without it with hardly any complaints. We used their “spa services” once but were a bit disappointed with the quality of the massage
🇨🇦
Shirrine
9.1
9.1
We loved our stay here! The location was within walking distance to everything...It doesn't seem like much from the street but once you walk in - wow! The courtyard and pool are beautiful. Our room was simple yet tasteful; facing a side street and also the courtyard - just perfect. The staff was super friendly. We forgot our bag with electronics in the courtyard and they were attentive enough to know it was ours and returned it.
The covers on the beds are quite thin - like sheets. It would have been cozy to have something a bit heavier but we found it was typical of all our Mexican hotels. It didn't change our great experience here though! Would totally stay here again
🇸🇮
Andraz
10
10
Highly recommend this 5star delux hotel with fancy pool in center of Merida. The hotel is well preserved, grandeaus and charming, spacious, very safe, and well located. You immediately feel like you are part of Merida when staying here. The receptionist was really helpful and caring, attending to every request almost immediately. Rooms are spacious, very clean and just like on the pictures, we were so happy to have chosen this hotel and will definitely stay again soon! Superb travel agency just nextby and shirts shop not to miss, they have carefully selected local design pieces. Affordable hotel that exceeded our expectations in all respects.
🇬🇧
Julia
9.1
9.1
I loved my stay at Casa Del Balam! The hotel was clean, comfortable and incredible beautiful. The staff were very helpful and attentive, and it was a great place to stay. It was amazing to have a pool in the city centre too.
The WiFi is definitely quite slow, but still usable. The only feature I would not recommend is the day tour I booked through the hotel - although my guide was incredibly kind, but I felt that there were cheaper and more informative options available online.
🇬🇧
Sergio
10
10
Really nice Decor Hotel in the Center. Walking distance from everywhere. Lots of shop, restaurants by the plaza next to it. We suggest to book a tour by the shop next to the hotel. Sergio was fantastic and suggested us the best option to visit the around Area ( Cenote, Uxmal etc).
We left the Hotel at 6am and we couldn't have a shower as the water was very cold. ( probably the keep the boiler off until a certain time. Rather than this everything was perfect.
🇺🇸
Anderson
9.1
9.1
Easy check-in, friendly staff at all the times, clean room, comfy beds, amenities and water available every day. I got a massage at the spa, the young lady that provided the servise did a great job! My son and husband had a lot of fun in the pool, one of the staff members offered a life vest for my son so he could be in the pool without any problem. Great location!
The pillows were to hard. The room seemed to be very clean but we found peanuts under the beds almost every day. Water in the shower with very low presure and the hot water took long to get out of the shower.
Attractions
Progreso Cruise Port
0.2miMerida Cathedral (Catedral de San Ildefonso)
0.2miPalacio Municipal
0.2miMain Square (Plaza Grande)
0.3miCasa de Montejo
0.3miPaseo de Montejo
1.1miMuseo Fernando García Ponce (MACAY Museum)
4.8miMayapan
5.8miDzibilchaltún
8.5miSotuta de Peón Agave Plantation (Hacienda Sotuta de Peón)
16miHacienda Yaxcopoil
16.9miEknakán
21.9miCuzamá
25.5miAttractions
Progreso Cruise Port
0.2miMerida Cathedral (Catedral de San Ildefonso)
0.2miPalacio Municipal
0.2miMain Square (Plaza Grande)
0.3miCasa de Montejo
0.3miPaseo de Montejo
1.1miMuseo Fernando García Ponce (MACAY Museum)
4.8miMayapan
5.8miDzibilchaltún
8.5miSotuta de Peón Agave Plantation (Hacienda Sotuta de Peón)
16miHacienda Yaxcopoil
16.9miEknakán
21.9miCuzamá
25.5miAirports
Manuel Crescencio Rejón International Airport
3.2miLocation
OutdoorFeatures
Shallow endAge restrictions
Adults onlyAvailability
All seasonSpa/Wellness packages
Outdoor swimming pool
Free wifi
Air conditioning
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Bar
Soundproof rooms
Elevator
Room service
Restaurant
Sun deck
Garden
Soundproof
Upper floors accessible by elevator
Free toiletries
Terrace
Patio
Bathtub
Private Bathroom
Accessibility
Upper floors accessible by elevator
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Cleaning Services
Daily housekeeping
Laundry
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Minibar
Packed lunches
Restaurant
Tea/Coffee maker
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Invoice provided
Tour desk
General
Air conditioning
Elevator
Family rooms
Interconnecting room(s) available
Non-smoking rooms
Room service
Smoke-free property
Soundproof
Soundproof rooms
Tile/Marble floor
Internet
Free wifi
Media & Technology
Cable channels
Flat-screen TV
iPod dock
Telephone
TV
Outdoors
Garden
Outdoor furniture
Patio
Sun deck
Terrace
Parking
Parking
Physical distancing
Cashless payment available
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Fold-up bed
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Key access
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Spa
Back massage
Beach chairs/Loungers
Couples' massage
Foot massage
Full-body massage
Hand massage
Head massage
Massage
Neck massage
Outdoor swimming pool
Public Bath
Solarium
Spa
Spa/Wellness packages
Transportation
Car rental
View
City view
From
$69Check-in
From 15:00
Until 18:00
Check-out
Until 12:30
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Public parking is available at a location nearby (reservation is not possible) and charges may apply.
Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Visa,
Mastercard,
Cash only
This property accepts cash.
What are the check-in and check-out times at Casa del Balam?
Casa del Balam's check-in window is between 03:00 PM and 06:00 PM, with check-out required by 12:30 PM.
Is there parking at Casa del Balam?
Yes, Casa del Balam offers parking for its guests. However, please note that charges may apply. The hotel provides public parking at a nearby location. It is important to mention that reservation for parking is not possible.
What's the nightly rate at Casa del Balam?
Room rates at Casa del Balam initiate from $69. Yet, variations occur based on your room and date preferences. For exact rates, please insert your travel dates.
Which room categories can I book at Casa del Balam?
The hotel offers Deluxe Double Rooms and Master Suites. Deluxe Double Rooms have a room size of 323 sqft and can accommodate 4 adults and 2 children. These rooms have 2 double beds and do not allow smoking. Master Suites have a room size of 484 sqft and can accommodate 2 adults and 1 child. They have 1 king-size bed and do not allow smoking.
Where can guests find entertainment in Casa del Balam?
Guests can spend their time at Casa del Balam hotel enjoying the various leisure amenities provided. They can relax and unwind at the outdoor swimming pool, which is available all year round and features a shallow end for added convenience. The hotel also offers spa and wellness packages, where guests can indulge in a variety of massages such as full-body, hand, head, couples', foot, neck, and back massages.
In addition to the leisure amenities, guests can also enjoy the bar and sun deck facilities. However, the data does not provide specific information about the on-site restaurant, so any mention of dining options would be speculative. Nonetheless, with the available amenities, guests can have a pleasant and relaxing stay at the hotel.
Does Casa del Balam feature a pool area?
Casa del Balam hotel has one pool available. The pool is located outdoors and is accessible year-round. It has a shallow end and is exclusively for adults.
Are there restaurants located within Casa del Balam?
No restaurant information is provided for Casa del Balam.
Are both cash and credit cards valid payment options at Casa del Balam?
Yes, both cash and credit cards, including Visa and Mastercard, are valid payment options at Casa del Balam.
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