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2,672 reviews

Casa del Balam

Casa del Balam

Calle 60 #488 X 57, Centro Histórico, Yucatán, Merida, 97000, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Restaurant

Outdoor swimming pool

Free wifi

Room service

Air conditioning

Bar

Sun deck

Casa del Balam

Welcome to Casa del Balam, a luxurious 5-star haven nestled in the heart of Mérida, Yucatán! Located at Calle 60 #488 X 57, Centro Histórico, this delightful hotel is just a breezy 0.5mi from the bustling city center, making it the perfect base for your Yucatán adventures. With prices starting at an enticing $45, your dream getaway is within reach!

At Casa del Balam, you'll feel like royalty as you indulge in our delightful array of amenities. Splash around in our refreshing outdoor swimming pool, unwind with a soothing massage, or treat your taste buds to delicious cuisine at our on-site restaurant and bar. Fancy a bit of pampering? Our spa and wellness packages will have you feeling like a brand new traveler! With free Wi-Fi, soundproof rooms, and comfortable air conditioning, your stay is guaranteed to be both relaxing and rejuvenating.

Our rich history is echoed in our 2672 glowing reviews, where guests rave about the beautiful gardens, spacious rooms, and our 24-hour front desk ready to help you with any inquiries or tour plans. After a day of exploration, kick back on our sun deck or enjoy a moment of tranquility on your terrace. Casa del Balam is where comfort meets culture, providing a delightful oasis for every type of traveler!

At Casa del Balam, you'll discover that luxury and convenience go hand-in-hand. After enjoying a refreshing dip in our inviting adults-only outdoor pool, why not take the time to revel in the vibrant gardens that offer a soothing escape from the city's hustle and bustle? Pack your sunglasses for some sunbathing on the deck, or bask in the tranquil atmosphere while sipping a cocktail crafted by our expert bar staff. Imagine soaking up the sun as the gentle breeze rustles the leaves—a postcard-perfect moment waiting just for you!

Your culinary adventure doesn't stop there! While we can't mention the name of our on-site restaurant, we promise you'll be treated to exquisite dining that combines traditional flavors with modern flair. Whether you’re in the mood for a light snack or a full meal to indulge your taste buds, our culinary offerings will cater to every craving. And if you're seeking a night of celebration, gather with your friends or family and let our team pamper you with unforgettable drinks and savory delights in a unique ambiance you won't soon forget.

As you unwind in one of our beautifully appointed suites or deluxe rooms, taking a well-deserved break has never felt better! Our accommodations are designed to provide the utmost comfort, boasting plush beds and remarkable amenities that keep relaxation at the forefront of your stay. You can choose from various room types, perfect for couples, families, or gatherings of friends. Every detail has been tailored to provide you with a remarkable experience, making Casa del Balam not just a hotel, but a cherished memory in the heart of Yucatán waiting to happen!

Closest airports

Manuel Crescencio Rejón International Airport

3.2mi

Most popular amenities

Spa/Wellness packages

Restaurant

Outdoor swimming pool

Free wifi

Room service

Air conditioning

Bar

Sun deck

Tour desk

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Beach chairs/Loungers

Patio

Elevator

Garden

Soundproof

Upper floors accessible by elevator

Free toiletries

Bathtub

Rooms

Deluxe Double Room in Casa del Balam

Show 14 photos

Deluxe, 2 Double

2 Double Beds

485 sqft

City view

Private Bathroom

Bathtub

Minibar

x4

+

More details

Indulge in our spacious Deluxe Double Room, offering 323 sqft of sophisticated comfort with a stunning city view. With two double beds, it can accommodate 4 adults and 2 children, ensuring a perfect stay for the whole family. Enjoy a private bathroom with a bathtub, a minibar to quench your thirst, and a flat-screen TV for entertainment. Our well-equipped room also includes air conditioning, soundproofing, and free toiletries.

Master Suite in Casa del Balam

Show 9 photos

Master Suite

1 King Size Bed

485 sqft

City view

Private Bathroom

Bathtub

Terrace

+

More details

Show 14 photos

Deluxe, King

1 King Size Bed

Free wifi

Minibar

Flat-screen TV

Tea/Coffee maker

x4

+

x3

More details

Show 14 photos

Deluxe

Minibar

Flat-screen TV

x4

+

x3

More details

Premium

1 King Size Bed

x4

+

x3

More details

Room - 2 Double

2 Double Beds

x4

+

x3

More details

Suite Superior

1 King Size Bed

x8

+

x5

More details

Double Room

1 Double Bed

x10

+

x6

More details

Luxury

x4

+

x3

More details

Honeymoon

x4

+

x3

More details

Suite

1 Double Bed

x8

+

x5

More details

Deluxe, Single Use

More details

Guest reviews

8

2,672 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇺🇸

Internationalwoman

9.1

January 2022

The location is fantastic... You can walk practically everywhere from the hotels day or night and it is safe location! Specially if you are traveling as a woman alone... Loved the location and the staff is kind and friendly.

The Wi-Fi is absent... NOT reliable. I had to go downstairs to be able to use the restaurant wifi... The minute you go upstairs to your room it won't work anymore. Don't count on good connection.

🇺🇸

Elena

8.2

October 2021

The staff is incredible with one notable exception. When I went to check in, the receptionist stated that they were fully booked even though I showed her my confirmation number. However, when I told her that I was going to check the hotel across the street, miraculously (probably due to the help of Carlos) she found that there was a room available.

Linda, the receptionist referred to above was rude, unprofessional and disrespectful. If it had not been for Carlos, we would have stayed elsewhere.

🇨🇭

Xiaofan

8.2

April 2023

We found the room very spacious and clean. We also liked that the staff was helpful, for example, we appreciated the call on the last day in advance of our check-out, to ask us whether we wanted to book a taxi to the airport in advance. The water in the shower of our room was very warm, which was a positive. The room had air conditioning, which was greatly appreciated. We also liked the location, as it was easy for us to walk around, and tours could be organised at the hotel doorstep. The cleaning staff was attentive and picked up a lost earring and neatly put it in a visible place - this was very much appreciated.

We found the wifi was a bit weak and there was no safe in the room. We also found the toilet flush could be stronger, and that the number of towels was a bit inconsistent (on the first day, there was 3, on the second, 2, but from the third day onwards, there were 4). We did not have glasses to put our toothbrushes in, and asked the lady at the reception, and were given plastic goblets. It would be good if such glasses for toothbrushes could be provided in rooms in the future.

🇺🇸

Mister

10

February 2023

Casa del Balam is a charming colonial style hotel in the old city center that was converted from a private residence to a hotel in the 1970s. It retains the original interior courtyard and garden patio. The rooms are clean and comfortable as are the in suite bathrooms. (Speaking of, there was never any shortage of hot water!) You can have your meals in the courtyard, lounge around the shady pool or have a drink in the restaurant/bar. The best way to describe the hotel is a place where you return to rest and recharge. And what I would rank as the hotel's best feature is their staff: Polite, helpful, cheerful and attentive! PS: If you go by the hotel, say hello to Mona, the sweet little hotel kitty!

We have no complaints as we got exactly what we expected, a quaint and charming older hotel. You will not find big screen TVs, computer desks or iPod docks in the rooms. If you want to be entertained, get out into the city, the local markets and the nearby Mayan ruins. If you want a relaxing, clean and welcoming place to come home to at the end of the day, then this is it.

🇺🇸

Sergio

9.1

December 2022

Casa del Balam has been part of Merida’s Downtown for many years and in spite of the time it is well kept. We stayed 8 nights and were very happy with the location and the service in the front desk as well as the chambermaid. We asked for a quiet room,more hangers, pillows, etc. Everything was provided with efficiency and a smile…. Used their cafeteria a couple of times for breakfast and the food and service was very good but stopped going because we did not like their coffee …sort of weak and with some cinnamon flavor. But not to worry, you are in downtown and the offer of cafeterias with amazing breakfast fares and gourmet Mexican coffees abound. At night the restaurant turns into more or less a pizza and pasta place.

We think a kettle in the rooms would be ideal as well as a microwave. But we did without it with hardly any complaints. We used their “spa services” once but were a bit disappointed with the quality of the massage

🇨🇦

Shirrine

9.1

December 2022

We loved our stay here! The location was within walking distance to everything...It doesn't seem like much from the street but once you walk in - wow! The courtyard and pool are beautiful. Our room was simple yet tasteful; facing a side street and also the courtyard - just perfect. The staff was super friendly. We forgot our bag with electronics in the courtyard and they were attentive enough to know it was ours and returned it.

The covers on the beds are quite thin - like sheets. It would have been cozy to have something a bit heavier but we found it was typical of all our Mexican hotels. It didn't change our great experience here though! Would totally stay here again

🇸🇮

Andraz

10

January 2023

Highly recommend this 5star delux hotel with fancy pool in center of Merida. The hotel is well preserved, grandeaus and charming, spacious, very safe, and well located. You immediately feel like you are part of Merida when staying here. The receptionist was really helpful and caring, attending to every request almost immediately. Rooms are spacious, very clean and just like on the pictures, we were so happy to have chosen this hotel and will definitely stay again soon! Superb travel agency just nextby and shirts shop not to miss, they have carefully selected local design pieces. Affordable hotel that exceeded our expectations in all respects.

🇬🇧

Sergio

10

December 2022

Really nice Decor Hotel in the Center. Walking distance from everywhere. Lots of shop, restaurants by the plaza next to it. We suggest to book a tour by the shop next to the hotel. Sergio was fantastic and suggested us the best option to visit the around Area ( Cenote, Uxmal etc).

We left the Hotel at 6am and we couldn't have a shower as the water was very cold. ( probably the keep the boiler off until a certain time. Rather than this everything was perfect.

🇬🇧

Konstantina

9.1

March 2023

Loved the staff and how friendly they were. The location is excellent, right near to the main squares of the city and tons of restaurants, bars and coffee places to go around. We really enjoyed the "old Mexican" style of the hotel, and in the meantime how clean and nice it was! Bonus points for the epic AC that was definitely needed as the days we were there were very hot.

One thing that could be better is the "noise cancellation" in the room. Even if the windows are closed you can still hear a lot of what's going on outside.

🇺🇸

Anderson

9.1

October 2022

Easy check-in, friendly staff at all the times, clean room, comfy beds, amenities and water available every day. I got a massage at the spa, the young lady that provided the servise did a great job! My son and husband had a lot of fun in the pool, one of the staff members offered a life vest for my son so he could be in the pool without any problem. Great location!

The pillows were to hard. The room seemed to be very clean but we found peanuts under the beds almost every day. Water in the shower with very low presure and the hot water took long to get out of the shower.

Points of Interest Around Casa del Balam

Attractions

Progreso Cruise Port

0.2mi

Merida Cathedral (Catedral de San Ildefonso)

0.2mi

Palacio Municipal

0.2mi

Main Square (Plaza Grande)

0.3mi

Casa de Montejo

0.3mi

Paseo de Montejo

1.1mi

Museo Fernando García Ponce (MACAY Museum)

4.8mi

Mayapan

5.8mi

Dzibilchaltún

8.5mi

Sotuta de Peón Agave Plantation (Hacienda Sotuta de Peón)

16mi

Hacienda Yaxcopoil

16.9mi

Eknakán

21.9mi

Cuzamá

25.5mi

Restaurants

Pools

Location

  • Outdoor

Features

  • Shallow end

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Casa del Balam

Spa/Wellness packages

Restaurant

Outdoor swimming pool

Free wifi

Room service

Air conditioning

Bar

Sun deck

Tour desk

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Beach chairs/Loungers

Patio

Elevator

Garden

Soundproof

Upper floors accessible by elevator

Free toiletries

Bathtub

Stay rules - Casa del Balam

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Casa del Balam

What are the check-in and check-out times at Casa del Balam?

Casa del Balam's check-in window is between 03:00 PM and 06:00 PM, with check-out required by 12:30 PM.

Is there parking at Casa del Balam?

Yes, Casa del Balam offers parking for its guests. However, please note that charges may apply. The hotel provides public parking at a nearby location. It is important to mention that reservation for parking is not possible.

What's the nightly rate at Casa del Balam?

Room rates at Casa del Balam initiate from $45. Yet, variations occur based on your room and date preferences. For exact rates, please insert your travel dates.

Which room categories can I book at Casa del Balam?

The hotel offers Deluxe Double Rooms and Master Suites. Deluxe Double Rooms have a room size of 323 sqft and can accommodate 4 adults and 2 children. These rooms have 2 double beds and do not allow smoking. Master Suites have a room size of 484 sqft and can accommodate 2 adults and 1 child. They have 1 king-size bed and do not allow smoking.

Where can guests find entertainment in Casa del Balam?

Guests can spend their time at Casa del Balam hotel enjoying the various leisure amenities provided. They can relax and unwind at the outdoor swimming pool, which is available all year round and features a shallow end for added convenience. The hotel also offers spa and wellness packages, where guests can indulge in a variety of massages such as full-body, hand, head, couples', foot, neck, and back massages.

In addition to the leisure amenities, guests can also enjoy the bar and sun deck facilities. However, the data does not provide specific information about the on-site restaurant, so any mention of dining options would be speculative. Nonetheless, with the available amenities, guests can have a pleasant and relaxing stay at the hotel.

Does Casa del Balam feature a pool area?

Casa del Balam hotel has one pool available. The pool is located outdoors and is accessible year-round. It has a shallow end and is exclusively for adults.

Are there restaurants located within Casa del Balam?

No restaurant information is provided for Casa del Balam.

Are both cash and credit cards valid payment options at Casa del Balam?

Yes, both cash and credit cards, including Visa and Mastercard, are valid payment options at Casa del Balam.