Beautiful old style architecture with high ceilings.

Only windows led to court yard which could be a bit noisy.

the location the the building style.

parking is not free for day time. Have to pay before 8pm and after 8am.

Staff, clean, very clean, lighting, aesthetic , the architecture

There parking situation was a fiasco. I paid 300 pesos for parking because the hotel’s 5 spaces were used up. That is what I was told the first night. The second night I came back to hotel to park, had to park in a paid lot, walk to hotel for someone to escort me to their parking lot. We walk to my car and that lot has closed its doors and my car is stuck in side. Total waist of my time and money.

Location is very close to the centre. Very big room. Beautiful old setting. Lovely female receptionist who was very helpful.

Parking instructions were complicated ( or the young guy on Reception couldn't explain them clearly enough) so we ended up paying for a public carpark which was conveniently located almost opposite the hotel. Room was very dark. Nowhere to hang up damp towels. But lovely old setting.

Very central clean. The lady at the reception were so so helpful. I had trouble with bookaway who canceled my bus ticket to Cancun 3 hours before my departure they helped so much. Value for money and it is so central it’s the best. I have no hésitions to recommander this hotel

No possibility to make a coffee that would be a great asset

This was our favourite place we have stayed in Mexico. Great location. Room was super spacious, and had a desk which was a nice touch. The beds were really comfortable and the air conditioning worked really well. Shower water pressure was excellent, great hot water. We also got new bottles of water every day which was much appreciated. WiFi really good.

We couldn't get the TV to work but that wasn't a problem. Plenty of laundries located nearby to get some laundry done :)

The hotel is located dead in the center of the city, yet the rooms are relatively quiet since they're separated from the street by the courtyard. The courtyard is a nice place to hang out for this reason also. The staff is nice and willing to help. Reasonably priced. Large bed, good AC and WiFi. Authentic feel of the building and the interior of the room. Free parking, but it's two blocks away and requires someone of the staff to come with you to open the gate - although they will also just give you the key if you insist and bring it back immediately afterwards. Also, upon arrival, just park on the side of the road (it's one-way) in front of the hotel door with your indicators flashing. This seems to be custom in Merida. You can then check-in and afterwards move the car to the parking.

Our AC was very noisy, almost ridiculously noisy to be fair. This was the only thing that really disturbed me. Parking not ideal (see above), but good enough, you don't need (or want) to drive in Merida anyway. The room was clean and cleaned well, but there was some dust on the ceiling and some mold high up on the walls in the bathroom, which I guess is practically unavoidable in an old building with high ceilings. It didn't really bother me, but if you're very particular about cleanliness, it will probably bother you. The room is quiet for being in the center of the city, but you do still hear some traffic sometimes. But again, this is practically unavoidable.

Ideal position for exploring the historical Centro area, very close to the central plaza and cathedral, and nice walk to Plaseo de Montejo Visited in May so very hot and was great to have use of a pool. The staff were very helpful.

Would have been nice to have had a mini fridge and kettle as an optional extra in the room. Staff kindly allowed us to use their fridge for keeping water cold.

I loved Hotel Montejo because is a traditional building with hacienda look and is cozy.

I was not happy with one man staff (Didn’t get his name) early morning on the front desk because he was not friendly or he never said Good Morning if we didn’t say. He’s not good customer service. But Gabby was perfect customer service she get the 100%, Gracias Gabby.

This hotel is in such a lovely building. The room was huge. Furnishings in keeping with the building. Modest but functional bathrooms. Staff helpful. Pool available though we didn't use and it is quite small, but has deckchairs. We loved sitting in the courtyard and reading on the first floor balcony. it's very close to the historic centre of town and not far from the bus stop for the Mundo Maya museum.

it's quite a long walk 15 mins maybe from the ADO centro historico bus station