This hotel doesn’t deserve the bad reviews it gets, we stayed here for a week and on our last day we changed our flights and booked another week here, we were self catering so can’t comment on the hotel food but the hotel over-all was brilliant, good facilities, good rooms, cleaned everyday, fresh towels every (odd time we had to ask), the staff are so so friendly, I’m not sure what the comments are talking about saying they’re unfriendly to English people, we felt safe, welcomed and comfortable at all times, reception were always happy to help us with any questions, always a good morning or good evening every time we walked through reception, brilliant, as well as the excursion staff, nothing but friendly and helpful! Location is amazing, 10 min walk from the beach, 5 min walk from cafes, 20 min walk from the Souk market, excellent! The hotel is what you pay for, really good in my opinion! Recommendations: Cafes- cafe la Fontaine- 5 minute walk from the hotel, amazing service, we had breakfast here every morning, so cheap and the staff are amazing! Paradise valley- we visited here and booked through the hotel, amazing experience, we booked to go back for the full day it was that good, many food and drink places, beautiful swimming spot! Souk el had: the market, we visited twice, we LOVED it, over 5000 stalls, one of the biggest markets in Africa, we had tea with a local that had a market stall, we even went back to his stall the second time and had tea again, lovely to walk around, explore, you can buy anything you could think of, loved it! Cable cars- £8 roughly for a trip upto the old castle, really good for the price I think, worth a vist! Medina- the medina is roughly an hour walk from the hotel, we walked there and got a taxi back but taxis are cheap enough to go both ways, we paid 50 DH back but possible to get one both ways if you don’t want to walk, the medina was beautiful, 30dh to get in, worth the visit! Hamilton!!!

The surrounding hotels can be a little loud up until 11/12 so maybe not suitable if you have children, we always bring earplugs travelling so wasn’t a problem for us but if you’re a light sleeper or have children, maybe not for you. This didn’t bother us but music does go on while a little late

Breakfast was terrible and expensive when compared with other breakfast places nearby. I recommend the Fontaine resteraunt I think it's called, the breakfast there was so cheap. The pizza from the hotel menu was decent but pricy for it's size. I liked how friendly the staff and the tour operator were. Check in and out were both easy. I liked the pool and the loungers and the bartender at the pool was very friendly and welcoming.

The door locks. Our balcony didn't lock at all which was fine but one night our door lock decided to stop working and we weren't allowed to leave our room to go to dinner with our friends as they hadn't fixed the lock yet. It took a long time for them to fix it so we had to order hotel food. Alcohol is cheap but it does seem to come in tiny glasses as its expensive for them to purchase i assume so understandable but in Spain I would have got double if not triple the baileys for the price, baileys should be in a bigger glass. Everything was chilled nicely though. The cats were cute although sometimes they fight which can give you a fright. Overall good though.

We tried to cancel because of people posting online about hotel was bad and staff rude but when we arrived it was the opposite. The Hotel was clean (our room, the foyer, the bathroom. We got clean towels and toiletries every day) and staff were great and helpful at all times. You could even smoke cigars and relax on the sofas in the lounge. Their was plenty of airways for cool breeze. Swimming pool was clean as was our room. I think Europeans can be incredibly racist to Moroccans. Look if you want Hilton Hotel? Pay £300. Don't pay £65 per night expecting the Hilton and its standards and then complain.

Some bath door handles and taps could do with replacing but they all worked. Look you if you want the Hilton pay £300 per night not £65 per room as this was.

The first night were at the front and was noisy but the staff were so helpful they moved us to back ground floor with sunbeds outside, perfect! The bed was king sized and very comfortable. The shower was big and good Ok, not brand new but good. The cleaners were very good . Mohamed and his staff in the restaurant were extremely friendly and helpful. And the reception staff helped find places to visit and very approachable. Food was good, for a 3 star hotel 😆 😁

I booked the Hamilton because it had an indoor pool, it did but was as cold as ice . The outdoor pool was being renovated so no swimming..But it will be finished in April and looks nice.

After going to a hotel, that was absolutely disgusting We had to go on booking.com and we found this Hamilton hotel from the minute we got there we was well looked after their reception staff are very friendly and caring and very kind. Nothing was too much. As soon as you walk into the place, it smells lovely as soon as you entered your hotel room it smelt very clean and was spotless compared to some places that you can stay. I literally give this a 10 out of 10. It is about a 15 minute walk to the beach from this hotel but its also only about £1.50 to get to the beach in a taxi. We was really looked after from the minute we got there I would recommend this hotel as after the experience we had when we first arrived at a different hotel was horrendous. This hotel made our holiday so thank you. Only one thing the poor area is clean, but it is a little outdated but still beautiful to relax around the pool also the pizza is amazing that you can order from the bar.

Hotel was clean. Staff was friendly and helpful, especially at the reception. They are partnered with Hala Tours that offers activities (camel and quad rides) and excursions from the hotel. They have a representative (Ayoub and Mustafa) sitting opposite the reception. They are reliable and well-organised. We loved sunbathing around the pool. Breakfast was plentiful but the same everyday. Hotel is centrally located, 10 mins walk from Vallée des Oiseaux bus station for local buses and from where the aéroport navette (airport bus) runs for 50 MAD. For buses check Alsa, the local public transport company's website. Internet was ok and even accessible from the room, although it wasn't always great in the room.

Dinner was a la carte. They have limited amount of towels and every morning they are collected from the rooms and returned in the afternoon. So no towel during the day. It wasn't a big deal because we were either sunbathing or on an excursion. In the neighbouring hotel loud music is played in the afternoon and evening but they finish around midnight or 1AM. There were some lovely British subjects who also organised a music festival around the pool. It was quite annoying, especially because the hotel already played some music from a speaker.

Great reception and door staff. Kind, funny, always helpful and friendly. Always said hello and asked about our day, very sweet!! They helped to print out boarding passes and even stored our luggage all day after checking out so we could enjoy our last day! 10/10 for these guys! Housekeeping staff were great too, everyday new towels, made bed and replenished bathroom. Did not use bar or restaurant although the dining area and pool looked inviting. Excellent location right in the centre of beach area.

No outside food or drink is allowed. A bit strange when the room is provided with a small fridge!! Very noisy nightclubs surrounding the area, not a problem with earplugs but would be unbearable without.

We liked our room, the room was clean and well laidout. The mattress was fantastic, sheets and pillows were changed everyday with the towels in the bathroom. The staff in the restaurant were polite and and food was nice. We did not use the spa but did have a look., it was very clean. The rooms don't use keys, they use a key code system, brilliant. No loosing of keys. In the lobby there was Mustafa and his cousin, what can I say about Mustafa what a guy, he arranged for us to go on a camel ride (food included) and the dune buggy ride. What a experience. When we just started our camel ride it started porring down with rain, we where told this was the first time it has rained like this in 4 years in Agadir, all of us got soaked from head to toe, at least the rain was warm not like in the UK. Now don't think you're getting the experience of the camel ride with this excursion, no no no, the route was what can I say terrible next to a army base, with a few bushes, the location of the camel ride is in a traditional Berber community, outside Aghdir. Now, let me tell you the beauty or the secret of the the Berbers and the camel ride, hospitality, depth of traditions of the Berber community. If you go like a tourist you will get treated like tourist. The food in the camp when we returned was on a next level, the chicken tagine with carrot, potatoes, and we think courgettes, with a chicken broth to pour over the couscous. Yum yum yum. With a 3 day stay I can say and will say this was the best tagine we have eaten ever in our lifetime. The 3 star Michelin chef by the name of Lady Fatima. :) was humble passionate and her food was a dream. The wet cloths we where wearing felt warm and dry after tasting her food. Banging. Dune buggy, the experience of our life, big up Hamza his twin brother and the crew, and I should not forget his older brother Hamza the camel lol.

The only thing maybe that could do with a upgrade would be the bathroom and balcony.

We had a pleasant stay at this hotel, with a nice room that offered good value for money. Most of the staffs were friendly and helpful, and the breakfast service was excellent, with a variety of options to choose from. The location is also very convenient.

Our experience was marred by a disappointing issue with our room. We had specifically booked the pool view room, but upon arrival, we found that the pool was under renovation. When we brought this to the attention of the hotel manager, he was unhelpful and unwilling to change our room or offer any compensation. This was frustrating, as the hotel's website had advertised the pool view room as an available option. It would have been better if they had been transparent about the renovation and not advertised it as an option. Overall, while the hotel had some positive aspects, the poor handling of our room issue and the misleading advertising detracted from our stay.

There is loads of cats, and we love cats. Staff was really nice Beds are comfortable, Location is great Breakfast €5 or £5 or 50dinaar, accept all currency, I personally prefer brkfst only in hotel and lunch & dinner from 5 mins walk from hotel place called Assalam City for more variety and good taste nd cheap rates. Late checkout at 4pm for €20 extra, Have a steam room hamam, Don't have sauna. Have swimming pool , Bar , shisha, good music. Towels problem needs to be fixed, they pickup all used towels but dnt leave new one. Wide enough bathroom with hot water shower, Location is great McDonald's is just across the road, 4 mins walk, Taxi expensive or (drive in) app (cheap) just at the door of hotel, Bar and shisha lounge next door as well called ibiza. Over all great experience, 100% recommendable 10 dec 24