The location was very good - 30min walk to the madina- train station was across the road. McDonald's, kfc, burger King, zushi and many food outlets on the door step. A beautiful hotel, but the carpets were dirty, and stained. Staff was friendly and helpful. Rooms were big and spacious with balcony. Breakfast had plenty of variety from fruit, hot and cold breakfast, cereals, pancakes, omelette etc and freshly squeezed juice. I really enjoyed my stay

Carpets were very dirty with visible stains. There was no kettle in the room. No iron - when asked for an iron I was told to pay for laundry service which was very expensive, so ended up buying my own iron. We stayed for 8 nights and cleaning service was missed twice and bedding was not changed at all throughout our stay - i had to ask for towels twice. Breakfast was told to start at 6.30 but staff were not ready till 7am. Staff were stood there eating at the same time as they were serving staff, which i found very unprofessional- staff should take breaks away from the counters. Overall hotel is nice and so is staff, but a few things can make it even better.

It is a lovely hotel with spacious rooms with very comfy beds. A very clean hotel that gives you both a feel of the local traditional culture with the western touch. Location is perfect if you don't want to stay in the old town, opposite the train station. All the staff go above and beyond, l couldn't fault them. A big thank you to all the staff, especially Radoune and the breakfast team, who ensured all went well. Mustapha and the Doormen, always smiling and helping with directions - thank you. From check-in to checkout, it was a very good overall experience. I will definitely stay again.

Daily bottle water should be provided every day, not just on the day of arrival. The spa was closed for a week for refurbishment, whilst l was there, which should have been stated on the booking website. Which was one of the reasons l stayed here.

I loved the attention and friendliness of the stand, the location is in a great neighborhood with excellent restaurants around it, the area is very staff , I walked around at night without any problems. Although it's about an 8-minute drive or 40-minute walk from the center, my girlfriend and I walked several times to explore the city and it was very pleasant. Breakfast was hassle-free and very complete, the pool was great for Marrakech. I really liked that they prepared a breakfast box for us because we had to leave very early for our flight.

Awesome location, staff working there is very friendly and helpful. Head chef Abrahim went out of the way to help us as both me and my son had severe food poisoning from eating food at Sti Fatima (never eat food from outside there) also front office staff brahim was very kind in helping us find a midnight doctor. Will surely recommend this hotel always. Their pool side is awesome. Very close to old Marrekesh (medina).

Pricing could’ve been slightly lower.

The property is very clean and the rooms are spacious. Lovely balcony and the room has smart TV. The beds were comfortable and separate storage space for luggage was very convenient Breakfast had great selections. The location was great as well as it was close to many tourist attractions. The pool was clean and the room service was great.

Although the rooms had air conditions they were set to heating as it was February. However, the temperature outside was almost 27 to 30 degrees. This made the nights very warm and we had to switch off the system and keep the balcony doors open throughout the night. I think it is common sense for the management to adjust the temperature according to the outside temperature rather than sticking to their silly rules. Other than this, this hotel is amazing and is good value for money.

Location of the hotel is perfect - Easy to catch taxis and walking distance to guliez. Big square is a 8 minute taxi ride away. Near by their is a starbucks and mc donalds which is a 2 minute walk. Pool area is nice and big. The staff are polite and cleaning the area at all times. The shisha mans customer service was good.

Breakfast choice was the same all week - They need to switch it up abit. The rooms are outdated they need some care and attention.

The staff. The kitchen staff members charaf , hala, ibteshamm, radwan all very humble and extremely polite members. The reception staff lamia,Sarah and hasnaa and moncif, were very good and extremely cooperative. The cleaners were also found to be very honest as expected.

Hmm the management and policies.. They kept the deposit of 250 euros, which was novel.none of their counterparts do this in marrakech. Drinking water in the room(except on arrival day) was not available unless room minibar is used. That was to me very greedy..it appears to me that the policies want the guests to drink water from the mini bar and expect them to pay 25 DHM for a bottle that cost 3DHM. In my opinion that it is afloat due to excellent staff and superb location.

It was spacious for group bookings - especially as we were travelling as a group of three girls.

The toilets could’ve better accommodated Muslims - the bidet was difficult to use and was so far from where the toilet was situated. Also, the rule about not bringing in any food or drink, it’s not fair for those who either can’t drink the local water or are only paying for bed and breakfast - and for those who may be staying longer and frequently need to hydrate, it’s not fair that people can’t bring in packs of bottled water. The breakfast variety wasn’t also that great, there needs to be more of a selection of fruit at breakfast.

The location of the hotel is perfect. The staff, especially Jawwad, Hassania and Sarah were amazing and soo welcoming. I will definitely be staying here again and will recommend this hotel Also, compared to other hotels in gueliz area of marrakesh, the brekfast is probably one of the best. The hotel is clean and soo are the rooms, the pool area is mind blowing. Perfect hotel for families,solo travellers or group of friends to reside at. I would recommend booking the pool view rooms, you wont regret it.

The hotel was very good, im sure anyone that stays here will feel the same From the staff to the services the hotel provides, evrything was perfect

Very friendly and helpful staff, shout out to the staff at the pool/snack bar especially Radouane and Abdessamad. Rooms were cosy and comfortable and the pool and bar area was very pleasant and tranquil, after a hot and busy day in the Medina. An afternoon swim in the lovely pool, after a day sightseeing was perfect.

Nothing negative to say about it. Good location; right opposite the train station, with a supermarket a few hundred metres away for extra provisions (with a reasonable alcohol section in the Cave underneath). Although the hotel sold alcohol, not everywhere does.