Looked for a modern and stylish 4-star hotel with the best of Amsterdam. The Grand Hotel Downtown was the one that appeals to me. The hotel is located in the trendy Oud-West area, only a 10 minute walk from the Leidseplein (Leidse Square). Centrally located between the lively hart of the city, the lovely Vondelpark and the cultural richness of the Museumplein, the Grand Hotel Downtown is an excellent base for your stay in the metropole city of Amsterdam.

On arrival in Amsterdam, we had booked a Ziptransfer to our hotel...my advice would be not to bother.....thats a review for another day!!! There are loads of taxis outside the airport....beware to use a registered taxi as there are many men, holding up taxi signs who are using their own cars and charge whatever they want! The hotel rooms are very small but very clean and the bathroom had gorgeous underfloor heated tiles which were so nice underfoot. There was a selection of toiletries, tea & coffee making facilities in the room, a mini bar (not stocked, except with 2 bottles of complimentary water), a large smart TV, so we could watch Netflix and best of all sockets on both sides of the bed, which is nearly unheard of in any hotel!! The breakfast buffet was fantastic with a choice of hot (eggs, sausage, pancakes, waffles, beans, potatoe circles) and cold (selection of cold meats, cheeses, yoghurt, fruit etc) food every day and a good range of breads and pastries, jams, spreads etc. Staff were helpful, accommodating and super friendly. We found the location to be perfect. It's a bit outside the buzz of the city but we loved that it was really quiet at night. There is a tram stop a few minutes walk away. We bought a 3 day ticket, costing €20 each, and made great use of it. Would highly recommend getting one! We got a taxi to the train station the day we were leaving which was €25 but it was raining and we were getting the train to Paris so it was worth it to not be soaked!

The bed was big but the mattress was very soft and the pillows were quite hard so woke up with a stiff neck and sore back most mornings....however this is just preference....I'm used to a hard mattress and softer pillow!

I stayed over night in grand hotel downtown. The reception was really helpful and welcoming. The room was not ready. So, they suggested a few spots closeby to visit. The room was clean and the bed was comfortable, but the room was in first floor so, no view and a bit small.

Location was great, little shops and cute restaurants nearby, also easy to access by tram to anywhere in city. Breakfast was definitely worth of it, delicious! Room was cozy and clean. However, property seemed to be oldish, would need proper maintenance work like painting walls. Also, on the pictures in booking.com place was made to look a lot better, through which I got an impression that it is really going to be something ”grand”, although the property was very basic. The access to terrace on pictures is possible only if you have a room in top floors. To conclute, the stay was a okay.

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Breakfast was great. Location is near to the center. A lot of shops, cafe are nearby. Very friendly stuff makes staying comfortable

In general, the hotel itself does not raise any questions, the staff is responsive and polite. Breakfasts are delicious. In the room, linen and amenities are changed daily. As for the online booking of the room, here I was of course unpleasantly surprised, since on the booking confirmation page in the photo the view of the terrace of the upper floor and the panorama of the city was clearly visible, but in reality we got a room on the first floor next to the emergency exit, through which people often walked and it was clearly audible.

This is my second time at Grand Hotel Downtown in 10 months. Honestly, after my first time at the hotel, I've realized I would continue staying with them every time I return to Amsterdam. The staff members are top professionals, extremely polite and helpful. I've booked the penthouse suite, it is worth every penny, the view from the balcony is absolutely gorgeous and one that you won't see anywhere else. The room is spacious and perfectly designed. The fact that you have an elevator is probably the biggest bonus to your stay in Amsterdam. Also, the location of the hotel is top notch, you have cafés all around you, very good and recommended restaurants, Albert Heijn, Starbucks, domino's, even the entire leidesplein area is 10 minutes walk away from you. As I said at the beginning, I will be staying only with them from now on! I've been 6 times in Amsterdam, tried out different hotels and AirBNB's, nothing compares to Grand Hotel Downtown. Trust me.

There's nothing to not like about this hotel!

Good price in a rather central location (however not the tourist hotspot), staff was friendly in welcoming us

No breakfast and it took us some time to find a nice location for it. The heating was quite cold and did not seem to respond to our programming, making some noise. We did not realise it is not an actual heating, but an air conditioner, so when we turned it down for sleeping it actively lowered the temperature rather than just not heating. The windows giving on a sidewalk at the head end of the bed are a bit weird as a feeling, but this is more psychological

The location is amazing and had some fab restaurants and bars local to it. We drove from England and did a park and ride from P+R Bos en Lommer which worked perfectly. The majority of staff were friendly and helpful and breakfast had a good range to choose from.

The bedroom was quite dark and on the ground floor looking onto a pathway, it felt pretty depressing and this was an upgrade from small standard double. The sheet only just managed to cover the bed which had no mattress cover. One member of staff was on Tick Tock whilst staffing breakfast and had airpods in...that's a first for us

Fantastic view of the city from the patio with a little seating area, though not any privacy from the adjoining rooms as only little barrier inbetween. Huge comfortable bed and bright with large windows and doors to exit onto the patio. However, the net curtain was torn/frayed in the doorway causing me to trip, as my foot got caught up in it when going back inside. Plenty of coffee/tea however a biscuit or 2 would be the perfect accompaniment for a brew on arrival😁 Large bathroom with spacious shower, we loved the monsoon shower head! Again, another trip hazard as the bathroom threshold was about an inch higher than the bedroom flooring. I know this isn't a lot and not practical to level out but, it should be highlighted in some way as someone with mobility issues like myself could do themselves an injury. The staff were lovely, they left an anniversary card in the room which was really thoughtful, and wished us an happy anniversary on our departure which was very sweet😊 Also, thanks to Pamela for reserving this particular room for us; it's greatly appreciated. Would definitely stay again😊

The noisy neighbours; no fault of the hotel though, some people are just oblivious or just plain inconsiderate to other guests.

Location was close to trams

The room was so dirty. The floors were so dirty, toilet had poo in it.