Very good location close to train station Blaak, the old harbor, food (including the Markthal) etc. Nicely furnished and quite spacious room with a coffee machine, a mini fridge, a wardrobe and hooks for hanging jackets, and a big bathroom. Friendly and helpful staff. We also appreciated the hotel's focus on sustainability. If we come to Rotterdam in the future, we would be happy to stay here again.

We had some problems with the temperature of the room, but this was solved with the help of the staff. We stayed for three nights and would have liked to get some more coffee pods, but the cleaning staff probably chose not to enter our room because we had the 'do not disturb'-sign on our door quite a lot. Overall, no major problems or complains.

Absolutely fantastic staff, catering for special diets: we have had gluten free and vegan people in our party. The staff at breakfast made sure we have had good fresh bread and buns (all straight from the oven) but also made us coffees with plant milks which is not that common at the hotels. We've really felt looked after there. Location is fantastic as it's just stone's throw from Markthal and Rotterdam Blaak station, which makes travelling in Rotterdam very easy. There are numerou cafes and places to eat around so you're free to roam the city. I can wholewheartedly recommend that place!

Nothing really.

Staff was very kind and helpful. Our room was quite spaceous and just like the rest of the hotel had some nice touches to the decoration, which referred to the 50's and 60's. Having a small fridge in the room was also very nice. Every morning, there was an excellent breakfast (although not cheap). The staff regularly filled everything and the coffee was very good. Although the hotel is situated in a less busy part of the city, it was just a 5 minute walk to the market hall or the metro line, and there were plenty of nice bars and food places in the vicinity.

At night, there was some noise from the bar terras next doors, but that's nothing the hotel can do anything about.

We loved how modern and beautifully designed the hotel is. The staff were nice and we liked having the option to store our luggage for a few hours on our last day. The location is amazing, probably the best you can get in Rotterdam with easy access to Markthal and Rotterdam Blaak station

Breakfast was not included and it was a little bit pricey at €17 per person. It was clean, but not 100% perfect. We loved having the vinyl player in the room, although it was a little dusty and the sound was not very good

The hotel was clean, very helpful and friendly staff. Breakfast was varied, sufficient selection. Very good train connection directly from the airport in Amsterdam (train stop approx. 7 minutes by walk to the hotel). In case of our return trip to Rotterdam, it is the first choice.

It was interesting to open the elevator, the door and the room only through a mobile phone application. It was sometimes hard if you have your hands full. The pillows were unnecessarily high and uncomfortable.

The cardless check in and check out is great and saves time. The rooms seem sound isolated, because I never heard any sound. Not from the street and not from other guests. There was a delicious vegan chocolate brownie in the room when I arrived.

Breakfast could have some more options for people allergic to lactose. They used to have salad and smoked fish, but not anymore. There is plenty of breadtypes but no one knows if they have lactose. I also saw soymilk, but most people who know something about soy actually prefer oatmilk or almondmilk.

Friendly staff, very helpful. We had to come a day early before our original reservation because we had to leave Florida due to Hurricane Helene. The airports were shutting down and we had to get out so we could make the departure of the Rotterdam leaving port on Sept 28. They were able to get us in a room and about noon. Since we were jet lagged that was very appreciated. We had a lovely stay at the Savoy meeting several of our shipmates in the lobby.

Nothing.

What makes a hotel stay pleasant is the quality of sleep. The exceptional pillows and the bed (I had a twin room) made the stay wonderful. Spaces to enjoy a drink or coffee in front of the hotel, with comfortable pillows. The breakfast was varied and rich. Breakfast was taken in the large spaces next to the reception which came very handy when you wanted to go outside or leave directly. The possibility of having breakfast very early is a great advantage. The staff consists of young people who are always smiling and very helpful.

Low water pressure in the shower, but it happens in many hotels. My room was at the end of the corridor on the first floor and sometimes, in the morning, before 6 o'clock, there was noise probably due to the activity of the hotel staff. My roommate was annoyed by these noises, which were not very loud. I didn't have a bathrobe or slippers, which should not be missing in a four-star hotel. The towels were changed every day, but their quality was not that of a four-star hotel.

Traveled with 4 friends and we had 3 double rooms. We were all happy with the rooms themselves. The location was so close to a lot of the sights we wanted to see and between 2 metro stops. Loads of coffee shops in the immediate location of the hotel.

We were a group of 5 and it was a shame i had to pay for 2 people even though i was on my own. My room was lovely but the water from the shower did not drain away very well which caused a flood in the bathroom. My friends used the bottled water in their rooms but it was not replaced neither were t-bags. But the coffee pods were. Not a major issue but they mentioned it so I am putting it down.

Good location, good selection of local cafes and restaurants, close to market and city centre. Clean, well maintained, welcoming and very accommodating staff. They were able to provide early checkin on request (despite being very busy) as we had arrived on an early flight from Australia. Also lovely surprise of bottle of bubbly in room and gifts - after we let slip it was our 30th anniversary. Room quite quirky with record player and retro working phone. Comfy bed and lovely bathroom. Great blackout curtains - which helped with mid pm siestas to overcome jet lag! Also reduced price parking across the road from the hotel.

Nothing really - if being picky - no teabags in room- but no big deal as local shop close by.