We have stayed at this hotel before. What can we say that we haven’t before. Very close to all amenities. Professional yet relaxed atmosphere when walking into the hotel. We didn’t have to wait for someone to speak with us. Hotel was spotless and the room was lovely. We were upgraded and thank the hotel for this a lovely gesture. The team were polite and friendly and couldn’t be more helpful. Exceptional and we would book again and have recommended to family and friends. Thank you for another lovely stay

Just turn the smell of the air freshener down in the room as it started to give me a headache. But that’s a very small issue. There is nothing to dislike with the hotel really.

Breakfast service like market: by item/good quality/variety/excelente coffee/not expensive. Wonderfull concept. My compliments to all the staff 😊 Rui

Even with our location, 12th floor (probably a Booking.com upgrade 👍) and excelente soundproof window and room. We need to deal diring the night with a unaccetaple behavior of street racers (tunning cars and motorbikes) making lots of noise with engines and honking the vheicles like in a parade between 11pm and 3 am. I think its a police issue. You and other hotels in the area should react. Bad for everybody. Your hotel and amazing staff deserves better. Rui

The location is fantastic, everywhere in the city centre is 10-15 minutes walk away at most, but often less. There are lots of shops, restaurants and supermarkets nearby. The hotel was luxurious with stylish and modern decor. There is a 24 hour reception desk and the staff were friendly, welcoming and professional. The room was very spacious, comfortable and impressive. The bed was great, the fridge and safe were very useful and the water pressure in the shower was good. If you choose to skip house keeping, the hotel plants a tree for each day you skip it. We ordered the birthday package which was a lovely surprise for my partner. Everything was easy from check in to check out and we had a lovely stay. We would definitely stay here again.

The location is well situated and the room very nice according to our expectations We loved the self check-out bar at the hotel which was available 24/7

The view was nice; we could see other skyscraper buildings but we had a big parking rooftop in front of our room so that was the only b minus point for us

The room was big and nicely arranged. The location is perfect, walking distance from Rotterdam Blaak station. The reception staff were very friendly. There was some at reception at 3:30 in the morning when we arrived. Water was available in the lobby. The room was silent.

On arrival we had to pay an extra fee €100 as a guarantee in case we destroyed something in the room. The room was not perfect. The bin in the toilet was broken. The door scratched. Nobody escorted us to the room to note the defects down. I hope the guarantee is returned.The room could not be described as clean.. The cleaning team forgot their bathroom spray in our room. I could not trust walking on the floor without sleepers.

We had the greatest pleasure staying at the James hotel on a recent visit to Rotterdam. The hotel is situated in the city centre, a 12-15 minute walk from Central station. We arrived at the hotel around 11am and checked in and although the room wasn't due to be ready until 3pm we we able to leave our luggage in a secure room so we could set off and explore. We returned for a re-charge around 2.30pm and the room was ready for us. We had booked a wheelchair accessible room which was huge. The room had a super king-size bed (so, so comfy), desk, comfy chair, coffee and tea machine, TV with Dutch and English channels. The bathroom was a fully accessible wet room, rain fall shower, toilet, stool and chair for the shower, towels a d a hairdryer. The hotel doesn't have a bar or restaurant, instead it has a self service mini mart, which is absolutely incredible. Food, snacks, wines, beers and soft drinks are available 24/7 and are very reasonably priced. The mini-mark is situated in the lounge which is absolutely stunning, lots of space, tables, chairs and couches. The rooms, lounge and reception are beautifully decorated, very modern and relaxing. The staff were incredible, polite and very knowledgeable about the area. I can't recommend the James hotel enough and I can't wait to re-vist in the future.

We had a wonderful stay. The hotel is located near all the shops and restaurants, only a 10 min walk from the central station. We were able to checkin early and got a complimentary room upgrade! Our room was spacious, comfortable, clean, and had a nice view of Rotterdam. You can find a tiny „supermarket“ in the hotel, open 24/7, where you can buy food, snacks, and souvenirs. Such a good idea! The staff was welcoming, very friendly, and helpful. This is how you do hospitality!

Where do I start? The location was fantastic, in the town centre and minutes away from the market and shopping areas. We were on the 18th floor and the view, you could see across Rotterdam with skyline and mast lit up at night. Lovely little area to purchase items for breakfast, snacks and drinks. The staff team were friendly and welcoming. The room was very clean, comfortable and had every we would need, having all mod cons and must have been sound proof. The hotel was everything we hoped it to be and so glad we chose it for our wedding anniversary. We would definitely stay again and recommend to our friends and family.

Nothing to not like

We had stayed in a small, cramped, poorly designed room, with narrow twin beds in Amsterdam. So, when we arrived at the James, we were SO happy to have space, a nice bathroom and full size twin beds! It turned out the location was excellent since we could walk everywhere and see everything we wanted to see. The "restaurant street" was close enough to enjoy the stroll before and after dinner. Staff were very helpful from the moment we arrived. The lady in the food market on the 2nd floor was cheerful and friendly every morning.

The air quality was very dry so a bit irritating if you have allergies.

The hotel was nicely decorated, it was close to everything in town and the staff at the front desk were friendly. I even got a birthday gift.

They do not have a breakfast room, just a food market with some items. The room door does not have lock inside, the maid has opened the door twice before I got the chance to come to the door myself. It was a little bit annoying that the maid could not speak Dutch or English very well. One of the elevators has a problem with door closing, you have to keep pressing the button until the door is completely closed.