it was easy to find, well located, nice pool & spa, despite the bad weather boys all went in and enjoyed it. Sky TV is a great addition to the package.

I didn’t take much, was surprised that they didn’t have a little courtesy hand & body cream to offer, and some herbal tea, but they have all else, shampoo, conditioning, coffee, black tea and chocolate powder sachets. my faux, not theirs - I’ll stay again for sure, and now I know what to take.

Breakfast wasn't included. The location was fine for what I needed, however it is close to a main road with heavy traffic day and night which may not suit everyone.

I wasn't too impressed to be woken from 7.00 am by workmen ripping out the plumbing and other items in the room directly next door to mine. This work continued for the next 3 weeks. No notification of this work was given by the management! Not good customer service really!

The unit was clean and tidy and well supplied with utensils, towels etc. Despite being an older style the unit it appears to be well maintained. The guests appeared to be mostly working people such as truck drivers, so there were no loud parties. The location was excellent for my purposes.

There was a certain amount of traffic noise from Cameron Road, but this diminished significantly at night.

I loved that there was a pool and the beds were super comfy. The bathroom and beds were very clean and the staff vacuumed our room every day and remade our beds.

I didn’t like the fact that it was advertised that there was a washing machine and dryer yet when I asked where it was I was told there was a laundromat down the road I could use. The kitchen could’ve been a little bit cleaner, ie the walls, backsplash and light covers could definitely do with a wipe down.

Check in was easy. Taxi for 6.30arranged. Milk offered. Payment by cc made check out at 6.30 a a breeze

Took me a while to track the e/blanket lead all tucked in with the sheet. Had an accident with the coffee mug handle and was unable to apologise. Booking on line was a trifle confusing for a dinosaur like me

It was value for money indeed. The room was tidy and the beds were comfortable. Each unit has a car park in front of the unit. The pool and spa were clean and we really enjoyed it. A small play area is outside, the children would like it.

There could be a little more kitchen utensils . The saucepan and frypan looked a bit old and scratchy

The person at the reception was very kind and let us check in early which we appreciated as we were traveling with a young infant. The room was also quite big and we loved the stylish bathroom. Location was convenient, will stay again. If it wasn't so wet we would have made use of the baby swing as we were impressed with the playground facilities available for children.

The beds were a bit hard and the shower wasn't 100% clean.

There wasn't any breakfast mentioned in the booking The little jug of fresh milk was a lovely touch. Clean & safe.

The iron was dirty & stained our clothes and we had to borrow a hair-dryer from family in the room next door.

The people were very helpful and friendly and informative Room very comfy with everything required, tea& coffee fresh milk provided and room serviced daily Modern bathroom with excellent shower & plenty of towels Good parking

The staff were very helpful and obliging, couldn't do more if they wanted to. I'd happily stay there again on my next visit

They are in the process of changing the motel's name and removing the word "Thermal" which was the attraction for me to book in the first place, but their pool and spa are great in any case.