This is a large hotel with a big lobby, coffee and tea provided all day. The breakfast buffet was the best we had throughout our travels with extensive and fresh offerings from freshly fried eggs, to multiple fish selections, roasted veggies were a great treat. There were plenty of juice, milk, cereal, yogurt selections. Our room was very nice, the bathroom was accessible which was strange since there were stairs to get to the room but it was spacious. We didn't want room cleaning but every day fresh towels were left. The beds were comfortable and room temperature was good. The hotel location was fine, just a block up from the waterfront in the historic section. We walked everywhere, including from the bus station (from Flam) and to the tram stop (on the way to the airport).

Surprisingly the only thing on the breakfast buffet that was a bit disappointing was the bread selection, just not as hearty and high quality as other places but still fine. Also, the breakfast room can get very crowded in the morning, although the staff tried to clear tables as soon as possible and one morning opened a second areas for seating. We were on the 2nd floor in the older section? so we had a few stairs along the hallway to our room, it was fine for us but something to keep in mind for mobility challenged folks.

Stayed with my husband for 4 days to explore Bergen, we paid a little extra to get a superior double room and the room was perfect, huge bathroom with a lovely bath and shower, beautiful views from the hotel window, lovely size bedroom with a very comfortable bed! Was nice to have a coffee machine and water etc, short distance to Bryggen which has lovely shops and restaurants. about 15 mins walk to the light rail from the airport also.

Only teeny issue would be good to have some drawers for better storage however if we were back in Bergen we would stay here again

The hotel was very conveniently located, just next to Bryggen and one street back from the waterfront. Breakfast was good and room comfortable.

I had booked a single room, which was spacious and well organised. However, I was shocked to find that the rubber seal on the entry door was broken and therefore insecure. I reported this to Reception, who fortunately were able to move me to another room. However this experience cast a shadow over my stay. Hopefully the hotel has now made the necessary repairs to the door to my original room and have ensured that all rooms are secure.

Great location a couple minutes walk away from the heavy foot traffic by the harbor on quiet street! Parking right across from hotel in public garage. Room was comfortable (we had a suite because we had expected to have a third traveler with us). Things were compact typical for city hotel and updated. Good breakfast buffet even by Norway standards which are quite high! Umbrellas for rent in reception area for $2 each and Bergen was the only place we needed them so nice amenity. Excellent service: I forgot a Kindle device and they called to let me know and kept it for four days till we circled back through Bergen on our way to the airport. Pretty sure most hotels I’ve been to wouldn’t go that extra mile to help. I was so grateful.

This isn’t a big negative but the light dinner is really light—salad and soup with bread and fruit. So if you have been hiking and come in really hungry, it may not be what you want. But it is included and would be great if you arrive and just want easy supper before turning in for the night or going out to explore the harbor.

Sumptuous breakfast. Love the fresh orange juice. Well prepared hot dishes. Nice selection of cheeses. Glad to see gluten free options. Room had mini bar to use as fridge and good coffee pot. Comfortable bed. Good lighting. Excellent help from staff at reception. 24 hr availability of Nespresso coffee was amazing. Also, there was an ice machine -- also amazing for a European hotel.

Room quite small although adequate for one person. One of my friends had a tiny tiny room tucked way in the back with little light. My room on second floor had street noise at night, but not terrible.

The breakfasts in the mornings were fantastic. So many things to eat and drink. There was a lot of choices and was very filling. The location is fantastic, close to the majority of tourist attractions and about 10 minutes walk to the train station.

The only thing I didn’t like was that in my hotel room, the iron was very difficult to use and even putting in the plug (inside the hole) was hard and it made ironing my clothes generally difficult and uncomfortable. Also, it would have been good if there was a safe in my room.

The hotel is right next to Bryggen - just cross the street and go down a ramp and you're at Bergen's top attraction. It really doesn't get any better than this. The hotel is highly recommended, fully equipped rooms including a minibar. The breakfast buffet is very good, with a large selection of hot and cold dishes. We felt very comfortable in this hotel. We wanted a starting point for a tour of Bergen - and here we were really in the middle of it.

Everything was perfect - the room facing the courtyard was a bit dark, but that really wasn't a big problem.

Fantastic, bright and spacious hotel situated off the main Bryggen unesco site (3 mins walk from there) and excellent location for other landmarks and amenities. The breakfast was absolutely lush with dozens of different options (from eggs/meat to typical fish dishes, from cheese to yogurt and cereals, from fruits to bread, every option was available, it was almost incredible!). Very comfortable bathroom too.

The room was a tiny bit too small, I would have preferred a slightly bigger room but I only stayed for 2 nights so it was absolutely fine.

Everything no complaints. I would stay again. The staff made all the difference. Lovely and efficient room Energy efficent Sustainable Good food Good coffee Quiet Secure Has an elevator And safe Great neighborhood

They could have ceiling fans in the rooms to circulate the air could be an improvement. I am not a big fan of air condtioning but a lot of buildings are older and it would be difficult and expensive to install central air. And they could offset costs with solar. But as I said the hotel was lovely and I would stay again.

We were upgraded to a larger room which we appreciated. The breakfast was great with lots of selections.

The breakfast facility was large but did not seem to be able to accommodate the number of guests. We and other guests moved into an adjacent bar to eat our breakfasts as there were no tables. We were made to feel unwelcome there and they actually locked the bar entry into the breakfast room. Some communication to us to let us know we needed to move and help us find alternate tables would have been better customer service.