The breakfast was excellent, with an extensive selection of hot and cold food. I got the impression that this is the standard in Norway. If only other hotels around the world could provide this sort of service. The bed was very comfortable. Very friendly staff. Great location.

The room was a bit small. I really don't like having two single duvets on a double bed. Unfortunately the building next door is undergoing construction work which means that a jack hammer starts up at exactly 8am. The restaurant is only available for breakfast.

This hotel shines in the breakfast room! Initially you think that the selection is limited, as the place is rather small. But if you look closely, there are excellent options, like organic butter, home made marmalades, smoothies with fruit juice, small fish treats in small jars to name few, that make your day. We did enjoy the breakfast!

The entrance lobby is very small. If you want to spend some time there, you have to reconsider. Also one has to assess the transportation means, as there is an issue to walk to the train station with a suitcase.

The staff were just the standout. So helpful and they were very welcoming. Thank you all. The room was large with a great view over towards the Parliament, and the location is close to the main shopping street, metro, and waterfront area. The breakfast is superb. We also received vouchers for a light buffet dinner each night (apart from Sundays) which was a lovely addition.

The only slight negative was that the door to the room only locked (electronically) after about 45+ seconds. This could turn into a security issue (although it fine for us once we realised what was happening).

I don't think there is any other hotel in Europe or for that matter anywhere else in the world that serves caviar at the breakfast buffet..my favourite pickled herring was also available and the organic butter was so tasty! Breakfast hosts George Favali and Oluwambe were just spectacular.... Room was spacious... Location is 5 star next to Parliament and Karl Johann shopping street and near to the jetty for a quick fjord boat tour...

Many reviewers commended about the erratic hot water supply-had the same experience as well-shame since everything else was really 5 star...

- Amazing location : next to everything, walking distance from all the sights. - Staff is so friendly and helpful. We had to take an early flight and asked for breakfast and they arranged a lovely package for us to take to the airport. - Breakfast is insane! So many choices and everything homemade. It was so so good. One of the best breakfasts I had. - Beds were very comfy. Cleaning comes everyday.

- Nothing, it was such a great stay. I would definitely come back here.

Very good location, everything is close or has great connection. Very helpful and lovely staff. Nice varied breakfast and a surprise - a light meal in the evening. We had two rooms, both were clean and had everything we needed, however one was without a window which was not what was shown in the photos (both should have windows).

I think the ventilation was too poor, so the air 'smelled' a little. Also, the window in one of the rooms was a fake window, so there was no daylight, which is ok for a short sightseeing stay, but I'd be tired after longer time. Last thing, there was something with the card reader at the door. Sometimes, the door were closed, sometimes not.

I liked the breakfast very much and the helpful personnel there. I also liked the underfloor heating in the shower room, the ironing equipment, and the modern safe. The bed was nice and firm and very comfortable. I had a very good view from my room, and saw lots of activity during National Day, 17th May. The central location of the hotel was greatly appreciated.

Nothing

Great, central location, lovely sized room with excellent decor. Wood floors which was fantastic and felt really clean. Bathrobes for everyone in the room. Super breakfast options and the staff were wonderful, very helpful and friendly.

We had to take 2 elevators and cross the hotel to get to our room, this was no problem but might not be a good option for some one with mobility concerns. Not really a negative just good to know.

The personnel at the front desk was polite and always helpful. The location was great, close to the city center and next to small park on the one hand and the port on the other. Comfortable bed and well heated room. The breakfast was excellent with great variety of tasty and fresh items. The hotel offered coffee at the reception.

The hotel has a poor architectural style, not compatible to the buildings in the area. The room was rather small. The lobby area is rather small and does not support its use for relaxing.

Large bedroom, with very comfortable bed. Plenty of space in the room for our family of 3. They have a lovely lounge on the 7th floor that has amazing views, free coffee, fruits and nuts. The breakfast was lovely and the restaurant setting very nice too. Lovely new bathroom and the shower was great.

For parking, you have to drive into a lift and then park. This is very minor but took us a while to get our head around on how to work the lift. So would suggest either someone to come help or that they hand over more clear instructions.