The location to the city centre and the harbour was splendid. The breakfast was really really good and the possibility to take a lunch box was a very good and welcome possibility. Clean rooms with all facilities available.

The power cord of the water cooker was a bit too short; sockets close to the ground and the table/desk with a normal height. We had to be a bit inventive. Unfortunately we had a lot of rain. We saw umbrellas of other hotels in the city centre but the hotel had no spare umbrellas available. Very narrow and pricey underground parking lot.

Good breakfast and excellent location. The room was a good size, and the bed was comfortable.

It was very noisy at night. Church bells go off every 15 minutes between 7am and midnight. I could hear a lot of noise from people on the street each night. There didn't appear to be much soundproofing as I could hear someone coughing through the wall in the next room. The water pressure was non-existant one day, I reported this to staff who advised that this happens sometimes and there was nothing they could do.

Great location, 5 mins walk from ferry port and restaurants and 10 mins to train station. The staff were lovely and helpful and the room was a really decent size and quiet. Breakfast was amazing, I am gluten free so this is always a worry but the hotel had a separate station with bread, granola, oats, cereal and crackers and all the other food had allergens labelled. Also had yogurt, fruit, cooked breakfast, cold meats and cheeses, bread, crackers etc.

There was no bath mat in the bathroom which meant the floor got wet, the hairdryer was pretty bad and they had no separate gluten free toaster so could only have bread. Also you only get 1 pillow, there was a spare one but not a spare two so my partner had to use one (could ask reception though I'm sure).

The hotel offered a fantastic location near Johan Gate in Oslo, with a delicious complimentary breakfast, an excellent menu selection catering to various tastes, modern and comfortable rooms, and friendly, attentive staff who made the stay even more enjoyable.

Elevator long wait/ not working, use the staff elevator

Hotel was spotlessly clean and breakfast choice was excellent. Hotel location was in the centre of the city with most of the major attractions within a mile's walk.

Nothing really. It would have been nice to have a news channel in English on the TV but this is just a very minor point.

The breakfast was fantastic and much more than I expected. I'm glad there were signs about not being wasteful. The room was great. I liked the fact that water was hot almost instantly. It was warm but not too bad. Having bikes available for use was also appreciated.

We asked for a new fan the first day there (the one in the room wasn't working) and never got one. We took it down to the desk ourselves and the receptionist replaced it promptly. The parking garage was almost impossible to get in and out of.

Very helpful front-desk team prepared to go "off-script" if asked. Great breakfast. Great location. Could walk just about anywhere central in any direction.

You need a better selection of Kids tv channels. Room was facing the street so there was a lot of noise through the night. But I guess that goes with the territory of a central location.

The breakfast was excellent. The location close to Aker Brygge and city centre was perfect. Very good taxi service to Oslo S for Flytoget train. The staff were very friendly and helpful. I was very disappointed that due to an early flight we had to miss breakfast on last day. However a breakfast bag was provided for us to have in our room.

The coffee and tea provided in rooms was very limited and there was no milk, just an empty frig. After using the 2 tea bags supplied they were not replenished.

Excellent location, clean, nice size rooms. Good breakfast choice. Helpful reception staff.

Uncomfortable pillows, far too soft. A middle aged lady at breakfast needs to learn to smile more and not shout at other staff, better still she should get a job that she likes.

I have stayed in many hotels in Europe, but rarely have I seen a hotel with such a varied breakfast buffet! A huge range of gluten free, vegan, and more. The hotel itself is in an excellent location, in the middle of the city, within walking distance of the Town Hall, but also the parliament and the large shopping street behind it are practically around the corner. Very nice hotel to stay.