Helpful staff. Clean and comfortable room. The in-room sauna. The breakfast was outstanding. Finally a hotel that does not serve beans and bacon for breakfast.

I'd like to have the one bottle of water replenish when they clean the room. An electric plug socket near the desk. Some USB ports for those that forgot bringing a charger or plug adapter. All these things are small suggestions, but that I have found in other hotels. The n-room sauna is not hot enough.

The design is modern and suited for young professionals, the idea of having a jacuzzi and sauna/steam in the room is a nice luxury amenity that is well appreciated after a long day of meetings. Gym is a gem and well-equipped to keep you in shape while travelling. Staff at front desk and room service were extremely professional, helpful and solution-oriented at all times. Very good staff culture focused on guests' well-being and needs. Well done team BTH!

The quality of mattresses could be improved. It was not super comfortable, perhaps a bit old. The quality of mattresses clashed with the efforts that BTH has put into providing some luxury amenities in the rooms. Also, the location of A/C is something that should be improved (it hits you while you are sleeping!). The breakfast room is too dark (would be better a brighter room) and no need to play techno music at 7am in the morning. Jazzy or world music sounds would be a better and more inviting option to start the day.

The hotel was very good in general. Its location is excellent. Initially the AC was located beside the bed and it was very difficult to sleep. The hotel changed us to another room and it was very good. Breakfast outside was much better than inside. Very clean and the staff was very friendly the second day up...the first day they did not treat well my wife.

The AC in the room 902 was making some funny noise until it stops. The hotel fixed it very fast. The hotel charged us with taxes knowing that our stay in country was only for one week.

The extra accommodations for our honeymoon were incredible, it made the experience and the special wedding day that much more amazing. Thank you so much BTH and Staff, we will be coming back every time we are in Peru!!! Also thank you for the gentleman at the front desk that helped with my tie hahaha. Even the owner of the hotel let us use a special room to take photos for our wedding day and the outcome of the photos are jaw dropping!! :) thank you so so much

Nothing! Everything was perfect, I have no complaints. Esta bien!!!!! :)

The hotel is beautiful, modern, clean. Rooms are spacious and our's came with a jacuzzi. The team was outstanding. And even when there was and issue, they were able to fix with care and professionalism. Ronni at the desk is great! Thank you!

Nothing. All was great.

Everything was awesome, the bed was very comfortable, the Jacuzzi was amazing, and the breakfast was delicious. I have zero complaints about anything.

The location was perfect for me, but this is out of the way for the average tourist coming to Lima

It's a nice place to stay. The breakfast is okay but has room to improve. The WiFi is good The whirlpool in the room was amazing Even a steam bath was there as well Good room service A very stylish place

The staff could be more friendly

Professional and dedicated staff. Jacuzzi in the room is a nice touch. Room service is generous. Amenities are nice for leisure travelers, a bit less for business travelers

AC is a bit noisy and it hits on the bed so not super convenient.

we really liked the fact they support the local artists. the walls inside the hotel exhibited photographs and art around the world with a theme. rather than plain vanilla walls. the staff were consistently friendly and helpful. one of the best experiences we’ve had in our travels!

we can’t think of anything.

Great location

Toilet was not working properly. Water was running and we needed to fix it several times