There is no obvious airport shuttle. No one with my name on a board to assist me from the hotel. It cost Mr $33 from the airport to the hotel. The staff at the hotel were horrified that I paid so much to get to them. 4x the normal price. But nowhere could I find the shuttle. They did not answer their WhatsApp or advertised landlines.

I stayed at the Kingsford for just one night, I arrived late in Manila and had an early flight out the next day, and it's very close to the airport so cuts out the otherwise insanely long journey (traffic in Manila is really bad). Very comfortable hotel, the room was clean and had everything I expected and the restaurant was really good for dinner (one of the best meals I had in the Philippines). Breakfast was good, lots of choice.

At breakfast it would have been nice to have a knife to spread butter on my bread with (not a knife in sight bizarrely) instead of a spoon, but this is a minor thing in an otherwise very pleasant stay.

Rooms were comfortable, but i would have to pay more for a larger bed, but i put the double beds together. It was not quite the same, but it worked out. The restaurant was not open all the time. The bar was very small. Not a big lobby. The plus was walking distance to the major casinos if you like casinos. The biggest mall was close enough to the hotel which also had many choices of food.

They did not accomodate me for the large or queen size bed. That would have made it great. The security at the pool was a little picky and it seemed not the same rules for everyone.??

The breakfast was superb! I think the price though is a little expensive 950pesos. The view from my room was amazing. Also the staff was friendly & the security guards were helpful. The minibar was nice & there were a selection of miniature cakes was displayed in the lobby. You should try the banana cake is super delicious. The swimming pool & the gym was magnificent.

I did not like that most of the rooms were not sound proof. I can hear other people having sex, talking, screaming, singing & any other such weird noises. I cant work with the noise! I also did not like was that they did not clean my room without me pushing the cleaning button. At first no staff told me about it so im not familiar with such button. And also when i called the room service they were kind of rude & unprofessional with my needs. They made me wait for 30minutes without any action. They only took action when i said I will talk to hotel manager.

The room is spacious and clean. And kudos to our pick-up drop-off van driver. we forgot your name, but you know who you are from Mindanao. Thank you for assisting my husband and also the two guys when we are living, assisting him to go inside the van.

You can hear people's talking in other rooms, sadly it's not soundproof rooms.

We have stayed here 3 times in the last month for one night each time as it is a perfect pit stop hotel close to the airport.

On our last visit we ate at the restaurant and the food which was served was not good and did not even resemble the description on the menu. I ordered a “Kingsford burger” and it was missing cheese, bacon, vegetables and sauce - basically it was a burger patty, onion and a bun. My beverage also never arrived whilst we ate. When I complained at the end of the meal about this, the service team simply said they will provide the feedback to the kitchen.

Kingsford Hotel offered us a wonderful stay, and we are looking forward to be there again. The location of this hotel is perfect! The staffs are accommodating and helpful, the facilities are good and the food is great!

We enjoyed our stay at the hotel, thanks to Kingsford Hotel but actually, this booking didn't push through! The hotel informed me that it was cancelled. I didn't receive any advise that it was cancelled. As per hotel management, they are not responsible for that, it should be done by Booking. Com. I had to booked by myself, lucky for us because there was an available room. Imagine what would it be like if there was none. It will bring such disappointment to my family and hassle to us, travelling from far South to the hotel. I hope this will not happen again! Please do the necessary communications.

Excellent room size and location

Parking facility - sorry but so awful due to lack in adequate parking slots; worst, driveway ramps were used as parking slots resulting to too tight car maneuvering!☹️😖 Restaurant facility at GF have missing food selection/non-availability even if written in the menu☹️ In addition, we reserved our upper floor parking (3A?) to have our dinner outside, which the guard-on-duty committed he will…upon our return, our ‘reserved’ parking slot was occupied (???😖)!!! Unforgettable experience since I checked-in at this hotel for the forst time with my family to celebrate my birthday!

Well laid out hotel. Very friendly staff. Good location. Great views. Good size rooms and comphy beds. Nice friendly bar great cocktails.

Same menu all day every day. The salad option never available. Que for breakfast. Breakfast food cold. WiFi very bad. House keeping not cleaning room properly always badly hoovered.

The staff truly go above and beyond to ensure that guests feel welcomed and taken care of. Their warm hospitality and attentiveness made me feel like a valued guest from start to finish. Exceptional service from the front office team, notably Daryl and Grace. Their professionalism and warm hospitality greatly enhanced my stay. I am also impressed by the trained professionals who provide massage services to hotel guests, especially Jonalyn, Maricel, and Raquel. Their kindness and friendliness leave a lasting impression. I would highly recommend Kingsford Hotel. It’s a perfect choice for those who are looking for a luxurious and memorable stay.